Average service price

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$ 3412
Interstate move average
30% less than market avg.
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Based on 326 verified moving reviews
  • Some reviewers reported poor communication, unanswered calls, or unannounced handoffs to another carrier. 29%95 reviews

    • I completely missed the part of their actually not being the movers but brokers.

      1.0 Diana L Mackenzie Aug 07, 2021

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      Nightmare move from CT to FL

      I hired Pro Movers in January 2021 for a move from CT to Fl on 2/26/21. I signed an online contract and gave them a deposit. As an inexperienced mover I completely missed the part of their actually not being the movers but brokers. The company Reliable Movers out of Fort Lee, NJ turned out to be a nightmare. My inventory was delivered to Fl on 3/7 with a broken table and two missing items, a secretary desk and a Lane hope chest. The desk was found in their warehouse in NJ, the hope chest turned up in Texas where it sat in a warehouse for 3 months. By the time I received both items on 6/8 they were destroyed beyond repair.

      I was told by Pro Movers that my furniture was covered 100% but according to Reliable Movers I am covered for $.60 a lb. As of today, 8/6, there is no solution to this issue. The hope chest is from 1965 and not replaceable and neither is the desk. My complaint is the dishonesty from both companies but most of all from Pro Movers as they took $1000 from me in down payment and never informed me that they were not my movers. The move actually cost me twice what I was quoted even after their cut.

      As a senior living on a fixed income, this was not the way I wanted…

    • All of them were disconnected or unable to receive voice messages.

      1.0 Adriana Vogel Jul 21, 2021

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      They are thief, go away

      We received a quote form Guy Fisher with a cost of $3000. He asked for a deposit of $1003 on April 6th. Over month and a half later he called us two days prior our moving. Told us that our quote was under estimate, and he increased the price for a $6000. He was really rude to us asking us another deposit for the truck reservation for $1750. We didn’t have all that money in our bank account so we just paid $1250. They used our bank account information for getting the deposit of $1250 twice. We called our bank and stopped those charges. Another guy call Pablo called me on the day of our moving and he asked us another amount of money so they can come and pick up our stuff. We just decided to cancel the service. We tried to contact them through all the phones on their website. All of them were disconnected or unable to receive voice messages. They never answer the calls. Also Guy Fisher block our phone numbers; both my husband and me. We requested them through BBB our $1003 dollars back. They said there were not going to give us our money back. Basically they are THIEF. Don’t believe on their 5 stars reviews cause they are paid by US PRO MOVING AND LOGISTICS.

    • I've been on hold 2X this morning trying to talk to a live human being (almost 4 hrs) but can't get thru to anyone.

      1.0 Cherie Morrison Jun 21, 2021

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      Moving across country (Wa to Va) Piss Poor Customer Service

      6.21.2021: I called back in Feb 2021 got a quote, made a reservation for a June 21st pick up date. Made a deposit ($1,064) & thought everything was all set, ready to go. Well today is June 21st, have not received a call from the movers & I've been on hold 2X this morning trying to talk to a live human being (almost 4 hrs) but can't get thru to anyone. I need to b out of here asap because I start my new job next week!! They claim to be a "Veteran Owned" company. .....well this is a piss poor way to treat a Veteran.

      I will never use this company again!!! ?????

      The "salesman" I spoke with (Guy Fisher) even gave me his direct phone number & I can't even get anyone to answer that line!!

  • Some reviewers praised the moving crew for being professional, polite, and helpful. 31%101 reviews

    • They were hard workers, FAST workers

      5.0 Tashi Fonteyn Apr 21, 2021

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      My move went great!

      I moved over state lines with this company; I was worried at first, but our movers were great!

      They were hard workers, FAST workers, and all my stuff made it, in perfect condition!! Thank you for making our move relaxed and easier!

    • All 5 of these guys worked hard for over 9 hours to get us moved

      5.0 David Grogan Mar 24, 2021

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      Great service!

      All 5 of these guys worked hard for over 9 hours to get us moved and never complained or slowed down. It was incredible. Even the follow-up from the company after the move was wonderful. I will use it more than once and feel comfortable recommending it to others!

    • They were polite and friendly would definitely use the service again.

      5.0 Christopher Hammons Mar 19, 2021

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      Smooth Move

      Excellent service, thank you. The guys were delayed due to weather but kept me informed of their progress. They were polite and friendly would definitely use the service again. I would recommend using them for an easy moving experience.

  • Some reviewers reported trouble getting deposits refunded or misleading booking terms. 26%84 reviews

    • They refuse to refund our deposit.

      1.0 Cielo Oxendine Jun 08, 2022

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      SCAM

      Please do NOT use this company. Movers never called or showed up on day scheduled.They refuse to refund our deposit. Total scam. They do NOT CARE about their military customers.

    • They booked us for Nov 22 or 23 2021 took our deposit then cancelled us hours before they were to arrive.

      1.0 Maryanne Raftevold Mar 29, 2022

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      Move to AZ

      SCAM!

      They booked us for Nov 22 or 23 2021 took our deposit then cancelled us hours before they were to arrive. Left us stranded and scrambling to find movers.

      They sent us an email stating we would get our deposit back. To-date (3/29/22)we have not received anything.

      DO NOT USE THEM! SCAM!

    • 8 months later after multiple calls and emails I still have not received a refund for my deposit.

      1.0 Danielle Brooks Sep 29, 2021

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      Cancelled and no refund received

      I cancelled within the 5 day cancellation window to receive a full refund. 8 months later after multiple calls and emails I still have not received a refund for my deposit.

  • Some reviewers reported final charges above their initial quote or unexpected fees — most often for added weight/volume and packing materials. 23%75 reviews

    • US Pro quoted me around $5000 for the move.

      1.0 John Myers May 09, 2022

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      Beware! Terrible company

      I will admit I was shopping for prices, which turned into a huge mistake. I hope this will keep you from the same.

      I needed to move from Colorado to Virginia a small household with one bedroom, washer and dryer, living room, and a harley. US Pro quoted me around $5000 for the move.

      Here are the consolidated facts:

      US PRO doesn’t move anything, they find a mover for you and you are contractually bound to them. The only thing you do is pay US PRO for that service. Afterwards, they wash their hands and have nothing to do with you.

      The mover that comes to your house is not bound to the price given by US PRO. They underestimated my belongings (or the mover over estimated) and my price for the move doubled (They said the Harley would have to take a whole truck, but when they delivered I was a half truck, with everything damaged that they packed correctly in Colorado).

      The Claims Department is just that, no kidding, that is the name of the company that handles claims for US PRO. They offered me $150 the first time (everything was damaged, including the Harley)and then went up to $250. When I said no, I want to see how they arrived at that figure for my damages, they just stopped…

    • hold our boxes hostage since we would not pay him with the Cash App

      1.0 Sharling Grummon May 02, 2022

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      Terrible Company

      We paid $2500 for a 30 box move that the company sent one person to do which would have taken him hours. So two of our company employees helped him load at least 30% of our boxes onto the truck. Then the guy had the audacity to hold our boxes hostage since we would not pay him with the Cash App (which no one had) even though we were told that we could pay with Zelle or Venmo. Then, when I called the the company, they accused us of lying and saying that we did not help load the truck (when the person on the phone wasn't even at the move). Extremely unprofessional and a company that should be shut-down because of the way they treat customers.

    • The company then charged me over $6000 on moving day.

      1.0 Matthew Page Feb 16, 2022

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      Thiefs!

      SCAM SCAM SCAM. I moved from Philly to Tampa. Us Pro Moving quoted me $1700. The company then charged me over $6000 on moving day. Then, only delivered half of my things. Now, they will not reimburse me at all. This has been one of the worst experiences in customer service in my life. I paid them $6000 to steal from me. They should be in prison!

      DO NOT USE AVOID THIS COMPANY AT ALL COSTS!

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 26%86 reviews

    • deliver within only four days and with everything intact.

      5.0 Scott Spencer Mar 26, 2021

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      Good Work

      They transferred my fully furnished three-bedroom home without a fuss from start to finish. The crew demonstrated terrific moving skills as well as deep knowledge about the industry, which made it possible for them to deliver within only four days and with everything intact. I now recommend US Pro Moving and Logistics to you. Trust me, you won’t regret it.

    • The driver and his colleague took good care of our piano in transporting it to my son's house.

      5.0 Stuart Armstrong Mar 22, 2021

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      Fabulous Move

      A very good service. The driver and his colleague took good care of our piano in transporting it to my son's house. Brilliant, thank you! I would recommend using them.

    • Good communication and took good care of my item

      5.0 Barry Heiser Feb 26, 2021

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      Good Job

      They did Good communication and took good care of my item polite and courteous. Great service and can't be beaten on price! Surely recommended for a smooth moving experience!

Review summary

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335 reviews

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Reviews

Dusty Guynes
Jan 27, 2021
Long-distance move from Indian Hills, CO to Pomona, CA

I'm satisfied

There was a guy who was actually training another guy, and he was really good. From start to finish, they was good. They showed up when they said they were going to, did exactly what they were going to do and with what they did.

Move size: 2 Bedroom Home Service cost: $2680

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Morgan Dennis
Jan 28, 2021
Long-distance move from Montesano, WA to Uniontown, PA

I had an incredible experience

Each and every member of our moving team was great; everyone treated the job with the utmost professionalism, worked their tails off, was super-efficient and neat, and handled everything with care. I would recommend using US Pro Moving for all of your moving needs!

Move size: 2 Bedroom Home Service cost: $3400

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Isaac Jordan Cooper
Jan 28, 2021
Long-distance move from Laurel, DE to Green Mountain Falls, CO

I’m very with their work

They did everything they said they were going to do and it was extremely accurate. Every conversation we had gone just the way it was supposed to. We needed them to have the timing of the move to be perfect. If I ever move again, they would be the first company I will call.

Move size: 3 Bedroom Home Service cost: $6340

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William Coffman
Jan 28, 2021
Long-distance move from Plainview, AR to Hartford, CT

Well Done

Very professional. Very careful with our property. Good guys. Good value. 100% I would definitely recommend it to a friend.

Move size: 2 Bedroom Home Service cost: $4588

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Donald Griffen
Dec 31, 2020
Long-distance move from Lone Tree, IA to Dallas, TX

Well Done

Have used US Pro Moving before and as with the previous job they were punctual, polite and got the job done quickly at a very competitive rate. I will definitely continue to use them. I have already referred these guys to my friends and my neighbors too!

Move size: 2 Bedroom Home Service cost: $3259

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Danielle Brooks
Sep 29, 2021
Long-distance move from Clinton, NJ to Pismo Beach, CA

Cancelled and no refund received

I cancelled within the 5 day cancellation window to receive a full refund. 8 months later after multiple calls and emails I still have not received a refund for my deposit.

Move size: 1 Bedroom Home Service cost: $2103

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Adrian Snead
Mar 18, 2021
Long-distance move from Saint Charles, KY to Aurora, CO

Good Work!!

Wonderful. What a find. No stress-absolutely does what it says on the website. Punctual and polite. Good service and price. What more can you ask for? Highly recommend using them.

Move size: 2 Bedroom Home Service cost: $4021

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Christopher Hammons
Mar 19, 2021
Long-distance move from Huson, MT to West Mifflin, PA

Smooth Move

Excellent service, thank you. The guys were delayed due to weather but kept me informed of their progress. They were polite and friendly would definitely use the service again. I would recommend using them for an easy moving experience.

Move size: 2 Bedroom Home Service cost: $5134

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Stuart Armstrong
Mar 22, 2021
Long-distance move from Milford, VA to Boston, MA

Fabulous Move

A very good service. The driver and his colleague took good care of our piano in transporting it to my son's house. Brilliant, thank you! I would recommend using them.

Move size: 2 Bedroom Home Service cost: $3921

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Alvaro Garrison
Feb 18, 2021
Long-distance move from Delcambre, LA to Buffalo, MN

Good Work!!

I would like to share my recent movement experience in this forum. One of my friends recommended US Pro Moving. I called their help desk, and they were immediately on their toes to help me out. I would like to thank them for such impeccable performance.

Move size: 2 Bedroom Home Service cost: $4261

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Angie Yanikov
Feb 15, 2021
Long-distance move from Pennsylvania to South Carolina

Bait and Switch

The fee ended up 21/2 times more than the estimate, and 3 weeks longer than they said for delivery. We could not get a hold of the actual delivery company. No one was helpful with info or willing to talk about the overcharges. I say. “Stay away from this company” bad business.

Move size: Partial Move Service cost: $6000

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Marco Whitehurst
Feb 17, 2021
Long-distance move from Reno, NV to Everett, WA

Great Experience

Moved all the large items from my daughter's flat to her new house. Efficient and put everything where it needed to go—excellent service from start to finish with delivery within a 2-hour time frame.

Move size: 2 Bedroom Home Service cost: $4715

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Barry Heiser
Feb 26, 2021
Long-distance move from Daniels, WV to Miami, FL

Good Job

They did Good communication and took good care of my item polite and courteous. Great service and can't be beaten on price! Surely recommended for a smooth moving experience!

Move size: 2 Bedroom Home Service cost: $3754

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Charles Watson
Feb 26, 2021
Long-distance move from Saint James, MD to Eugene, OR

Smooth move!

Fantastic company. The driver and colleague went above the call of duty, working hard, and got the move don't quickly. The communication was excellent. I have already recommended them to others and will continue to recommend them too!

Move size: 2 Bedroom Home Service cost: $4987

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Mike
Feb 28, 2021
Long-distance move from San Francisco, CA to Suffolk, VA

Untrustworthy and rude

They lie about the price the date of pick up and the date of delivery. DO NOT waste your money on these people.

Service cost: $1200

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Robert Sommers
Mar 11, 2021
Long-distance move from Deerfield, NH to Providence, RI

Good Work!!

Top-notch customer service, but besides that, I have had the pleasure to talk to several lovely people, and I mean people, not just agents, beyond their professional roles. That is what I appreciate and value a lot.

Move size: 2 Bedroom Home Service cost: $4261

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Joelle Jean
May 08, 2021
Long-distance move from New Brunswick, NJ to New York, NY

Do not use this brokerage company

They are unresponsive after hours and you are too dependent on the company they decide to use. The company they sent was very unprofessional -no tools, did not know how to dis- or re- assemble furniture. Caused significant damage . Moving is stressful enough . Do not use!

Move size: 2 Bedroom Home Service cost: $8000

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Srinath Kot
Apr 11, 2021
Long-distance move from Santa Clara, CA to Frisco, TX

Worst services ever

Please Please dont go with these people.. They tell all lies until you book through them such as they dont go with any 3rd party companies, they will be available any time after booking, their guys come in uniform and move your stuff without shifting between trucks and wearhouse, etc.. In reality once you book through them they dont respond to your calls and messages, their QA team call back try to bill you more, they pick very bad companies (Oasis moving and storage) to move the stuff.. half of my stuff broken including a TV. I am very very disappointed.. they charged me alot and broke my stuff.. it is double loss for me..

Move size: 2 Bedroom Home Service cost: $4500

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Zee Clarke
Apr 29, 2021
Long-distance move from Denver, CO to Taos, NM

Awful, unethical, lied about the price and 5 hours late

They sold me with a price in the booking, and when the movers arrived more than 5 hours late they changed the price to be more than DOUBLE the original estimate. Zero heads up about how late they were going to be, and zero apologies for the extra $1,700 they charged the day of. Unethical. Unprofessional. Filled with lies. Please do not trust them.

Move size: 1 Bedroom Home Service cost: $3400

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David Grogan
Mar 24, 2021
Long-distance move from Saint Francis, WI to Chicago, IL

Great service!

All 5 of these guys worked hard for over 9 hours to get us moved and never complained or slowed down. It was incredible. Even the follow-up from the company after the move was wonderful. I will use it more than once and feel comfortable recommending it to others!

Move size: 2 Bedroom Home Service cost: $4261

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Tashi Fonteyn
Apr 21, 2021
Long-distance move from Ojai, CA to Florence, OR

My move went great!

I moved over state lines with this company; I was worried at first, but our movers were great!

They were hard workers, FAST workers, and all my stuff made it, in perfect condition!! Thank you for making our move relaxed and easier!

Move size: 2 Bedroom Home Service cost: $5000

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Aina Bennett
Jun 12, 2021
Long-distance move from Niles, OH to Las Vegas, NV

Scam company

They are the worst company I have ever dealt with. They provide a quote then change the pricing when their quality assurance calls. Once that happens they never contact you again or answer when you call. If I could give a zero I definitely would. DO NOT USE THIS COMPANY, THEY ARE SCAMMERS AND WILL TAKE YOUR MONEY

Move size: 1 Bedroom Home Service cost: $2358

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Shane Johnston
Jun 01, 2021
Long-distance move from Rochester, NY to Fort Myers, FL

SCAM!!!!!

They took $1,400 of my girlfriends money and never called the day before or showed up at the agreed time. There is about to be a lawsuit pending on them. Do not use them. They are a broker and their registered agents are registered to numerous Florida companies. All of which have bogus addresses. VERY FISHY

Move size: 1 Bedroom Home Service cost: $3400

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Scott Paul
Jul 12, 2021
Long-distance move from Dallas, TX to Cullman, AL

Absolute Scam! Never even showed up.

Scheduled with them months in advance and the NEVER SHOWED UP! Ever. Don't try to call customer service, wait times are measured in hours (i'm not kidding) Their "Emergency Line" is text only and they never responded to it. Pretty sure this is a scam company. If I could give them 0 stars I would do so.

Move size: 4 Bedroom Home Service cost: $1300

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Maryanne Raftevold
Mar 29, 2022
Long-distance move from Fargo, ND to Casa Grande, AZ

Move to AZ

SCAM!

They booked us for Nov 22 or 23 2021 took our deposit then cancelled us hours before they were to arrive. Left us stranded and scrambling to find movers.

They sent us an email stating we would get our deposit back. To-date (3/29/22)we have not received anything.

DO NOT USE THEM! SCAM!

Move size: 1 Bedroom Home Service cost: $2000

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About US Pro Moving and Logistics LLC

3.2 from 335 reviews · West Palm Beach, FL movers

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US Pro Moving and Logistics LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 333 Southern Blvd #400, West Palm Beach, FL, 33405, but movers usually cover a much larger area.

Company Notes

Our combined relocation experience makes us a leader in the moving industry. We are committed to supporting you throughout the entire moving process. We believe that communication, transparency and a personalized moving plan for each client are the key to our continued success.

Licenses & Certificates for US Pro Moving and Logistics LLC

Companies that transport household goods within Florida like US Pro Moving and Logistics LLC have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the US Pro Moving and Logistics LLC license numbers for the government record information:

ICC MC number: 1081435
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3372590
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is US Pro Moving and Logistics LLC cost for interstate moves?

From 11914 reviews of people moving long ditance, we concluded that the market average costs are around $4858 when moving long-distance.

For US Pro Moving and Logistics LLC, we estimate that their average long-distance moving costs will be around $3412, based on 269 long distance moving reviews.

This could mean that long-distance moving services costs of US Pro Moving and Logistics LLC for moving between states is cheaper with about 30% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed US Pro Moving and Logistics LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on US Pro Moving and Logistics LLC - a professional company located in 333 Southern Blvd #400, West Palm Beach, FL, 33405. Discover West Palm Beach, Florida moving companies.

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