US Pro Moving and Logistics LLC

Use Them Again

The removal guys were prompt, polite, kind, helpful, careful, and put everything in the designated rooms that we asked them to. A job well done under difficult circumstances - they could not do enough for us. I really appreciate it. Will definitely be keeping their number and using their services again.

Move size: 2 Bedroom Home Service cost: $5163

Good Work!!

Drivers came on time, were very helpful and accommodative. Van arrived in the time frame given; and able to track the van to the collection and to the delivery. Will use again. Such a professional moving company this is! A++

Move size: 2 Bedroom Home Service cost: $4261

Will definitely recommend them

US Pro Moving and Logistics is bar far the best moving service. The way they handled the furniture. We also opted to have them pack up our kitchen for us on the day of the move and that was a big help. Team did an awesome job.

Move size: 2 Bedroom Home Service cost: $2700

They efficiently moved everything out of my place

They were in contact with me on their way and throughout all their travel time. They did not damage anything and managed to move it all up four flights into my new apartment, this includes several large items and heavy boxes. All in the entire move went great. These guys were awesome and the price was perfect.

Move size: 2 Bedroom Home Service cost: $3640

The movers themselves were courteous

The team were professional and humble and did everything s I asked them. I especially enjoyed having a couple females on the crews to show my daughter that girls can do anything guys can! I have referred US Pro Moving many times and would trust them with anything. Thanks for making my pre-move and final move so easy and carefree!

Move size: 2 Bedroom Home Service cost: $3526

Very nice!!

The software is easy to use and flexible enough to cope with any load I might have, however varied. The guys who turn up are cheerful, flexible, and helpful. Nothing I could find any fault with, really. First time using US Pro Moving and was impressed by the service and value for money.

Move size: 2 Bedroom Home Service cost: $5961

Scam

All the 5 star reviews are fake. This company is an absolute scam. They will take your money and deny you a refund for any reason no matter what you do. Look at any review site for this company it will have only 5 stars and 1 stars the 5 stars come immediately after and 1 star post

Move size: 3 Bedroom Home Service cost: $1800

Bait and Switch

The fee ended up 21/2 times more than the estimate, and 3 weeks longer than they said for delivery. We could not get a hold of the actual delivery company. No one was helpful with info or willing to talk about the overcharges. I say. “Stay away from this company” bad business.

Move size: Partial Move Service cost: $6000

Great Experience

Moved all the large items from my daughter's flat to her new house. Efficient and put everything where it needed to go—excellent service from start to finish with delivery within a 2-hour time frame.

Move size: 2 Bedroom Home Service cost: $4715

I'm satisfied

There was a guy who was actually training another guy, and he was really good. From start to finish, they was good. They showed up when they said they were going to, did exactly what they were going to do and with what they did.

Move size: 2 Bedroom Home Service cost: $2680

I had an incredible experience

Each and every member of our moving team was great; everyone treated the job with the utmost professionalism, worked their tails off, was super-efficient and neat, and handled everything with care. I would recommend using US Pro Moving for all of your moving needs!

Move size: 2 Bedroom Home Service cost: $3400

I’m very with their work

They did everything they said they were going to do and it was extremely accurate. Every conversation we had gone just the way it was supposed to. We needed them to have the timing of the move to be perfect. If I ever move again, they would be the first company I will call.

Move size: 3 Bedroom Home Service cost: $6340

Well Done

Very professional. Very careful with our property. Good guys. Good value. 100% I would definitely recommend it to a friend.

Move size: 2 Bedroom Home Service cost: $4588

Do not use this brokerage company

They are unresponsive after hours and you are too dependent on the company they decide to use. The company they sent was very unprofessional -no tools, did not know how to dis- or re- assemble furniture. Caused significant damage . Moving is stressful enough . Do not use!

Move size: 2 Bedroom Home Service cost: $8000

Worst services ever

Awful, unethical, lied about the price and 5 hours late

They sold me with a price in the booking, and when the movers arrived more than 5 hours late they changed the price to be more than DOUBLE the original estimate. Zero heads up about how late they were going to be, and zero apologies for the extra $1,700 they charged the day of. Unethical. Unprofessional. Filled with lies. Please do not trust them.

Move size: 1 Bedroom Home Service cost: $3400

My move went great!

I moved over state lines with this company; I was worried at first, but our movers were great!

They were hard workers, FAST workers, and all my stuff made it, in perfect condition!! Thank you for making our move relaxed and easier!

Move size: 2 Bedroom Home Service cost: $5000

Absolute Scam! Never even showed up.

Scheduled with them months in advance and the NEVER SHOWED UP! Ever. Don't try to call customer service, wait times are measured in hours (i'm not kidding) Their "Emergency Line" is text only and they never responded to it. Pretty sure this is a scam company. If I could give them 0 stars I would do so.

Move size: 4 Bedroom Home Service cost: $1300

Cancelled and no refund received

I cancelled within the 5 day cancellation window to receive a full refund. 8 months later after multiple calls and emails I still have not received a refund for my deposit.

Move size: 1 Bedroom Home Service cost: $2103

I will recommend them to everyone

The US Pro Moving and Logistic's crew has been so professional as well as cheerful and patient with me - fully explaining everything they were doing to ensure a safe delivery of our precious cargo. They are to be highly praised and certainly are worth my weight in gold! They are priceless and trustworthy. Thanks again!

Move size: 1 Bedroom Home Service cost: $960

Good Work

They took great care of all the furniture being moved. The movers made sure everything was covered up and protected from any damage. The pricing is very fair. I would recommend this company to anyone.

Move size: 2 Bedroom Home Service cost: $5126

Great Service!

Moving across various states can be hectic enough. This US Pro Moving was fantastic from the beginning of the move, the close contact during the move across country, moving into my new place and wonderful customer care with follow-up after I had moved in and got settled. I would highly recommend them for your moving needs.

Move size: 3 Bedroom Home Service cost: $5346

Smooth Move

Delivery and Pick-up schedules were executed right on time and notifications were a great help to keep appointments. I am looking forward to using US Pro Moving in the future. Cost was higher than expected, but the Door to Door service and excellent customer service makes it worth higher cost. Highly recommended!

Move size: 2 Bedroom Home Service cost: $4364

Do not use them!

Just read all the negative reviews! It’s all true and they are all similar! Stay away from this company!

Move size: 1 Bedroom Home Service cost: $3500

Very Nice!!

Great service, the driver David and his colleague worked very hard and made moving a very large bulky sofa look like child's play. Friendly, efficient, effective, polite, tidy, timely, good value. I wouldn't hesitate to use them again.

Move size: 2 Bedroom Home Service cost: $4852