United Transportation Moving & Storage

I checked a lot of companies before I moved to NY.  I found United.  I spoke with Natalie, who was very helpful.  Got me all the information I needed and gave me a fair price.  It was not the cheapest, but it was fair.  I wouldn't want the cheapest price for a long distance move.
Roger, the dispatcher confirmed the day before on times.  Guys showed up on time.  Worked very fast.  No problems.  Delivery on time and no damages.  The company followed up with me to make sure everything was going well, which was assuring.  Recommended for anyone.  All in all United made my move easier.  Thank you!

Service cost: $3798

I went with this company to avoid the name brand high priced movers. I had time flexibility so that was not an issue for me.  The contract listed clearly all the possible extra charges and I was of course concerned regarding what those charges would be by the end of the move. Ron worked with me even on his days off to answer my questions. I had some pieces of sculpture that needed special packing and care. Even paying extra for these services, I paid less than what I would have paid than if I had gone with a big brand name mover. I was very grateful to be saving so much money! Yes, they do work differently than name brand movers, and I am glad I took the time to shop around and ask questions. I spoke with other people at different times in addition to Ron in the company with other questions, and everyone responded well to my questions and requests. They got the job done well and I paid a lot less. I was also happy when the job was over that there were no additional charges. Just the tip that I had prepared in advance, that the movers well deserved. .

Service cost: $1380

This company is either out-and-out crooked, or just in need of coplete re-staffing. To begin, the dispatcher called us one night and asked if we'd be ready for pickup the next morning. This was TEN DAYS before the pick-up date we had settled on.  We were quoted $800, of course ended up paying over $2,000, and I had to go back and forth again and again with everybody at the company since they apparently have ZERO communication with each other.  The dispatcher even had the nerve to make ME call his divers to sort out THEIR mess. Then we get a call the day we are leaving, and they inform us that they are AT OUR NEW PLACE ALREADY! Then the dispatcher threatented to put out stuff in a storage unit somewhere until we got there and we'd have to pay for it, and on top of that, we would've had no way to get our desk home if they did put it in storage. Also, we got rid of everything and had only around 35 or so boxes that were 1.5 cubic feet, from Uhaul. Those boxes, along with a single roll top desk, took these movers 4 HOURS to move. You read correctly..4 HOURS. I used to deliver move furniture and me and co-worker could have done the pickup in like HALF AN HOUR. Some of my very important music files came up missing as well as a few other things. Okay, so, the final insult..our credit card was charged for 2 deposits or $200, neither of which were subtracted from the total, then some sort of "estimate" which was another $919.27, THEN ANOTHER $2,015.20. So they basically charged us around $3,400 for the move. When I confronted them with the bill, they had to "check it out" which took a week and I had to speak with people that were clearly passing me off onto one another and offered no answers.  They finally told me it was an honest mistake, but I'm still waiting for our refund!!  A COMPLETE NIGHTMARE STAY AWAY.

Service cost: $3000

I highly recommend this company to anyone who is looking for a moving company. I needed to move from California to South Carolina and needed help. I was looking for affordable and reliable honest people to make this move easy since I had alot of stuff to haul. I called for a quote and spoke with Natalie. She asked a couple questions and instantly quoted me the best rate compared to other companies I called. On the day of the move, the guys arrived with a truck and immediately started packing and kept track of all the packed items. They were two days early with the delivery and all furniture was unpacked and set up in my new home in South Carolina. Natalie kept in touch with me from the beginning to the end of my move and made my move very pleasant.  If you're looking for an honest and reliable company, you can count on United Transportation Moving and Storage.      .

Service cost: $3000

I had checked out several places for a big move. United was given the exact same information as the other companies. They came out under 1000-2000 under the competitors. So I went with them. I was to be picked up on February 6 2015 but they changed it to the 7th. Which I didn't mind. Was told it would be delivered between the 12-21 of this month. When they packed up things and had it on the truck it went up another 2400.00..Now mind you others had the same info. They assured me that my things will be delivered as promised since I had an address to go to. Had no choice at that moment. My daughters and I drove across to our destination on the 13th of this month and figured it would be another few days before they caught up to us. Each day I called and they would change the date.Each time I would call and they handed the call to the DISPATCHER ROGER, he is the most unprofessional person and bully. He kept putting me on hold and I would start to say something then he would put me on hold again. Said I lied about how much stuff I had and that they needed to wait for another truck..No ONE notified me of any delays that was happening. I am a single Mom with two of my girls and a granddaughter with me. No beds, dishes, furniture, in a house. I do not have the extra money to go out and get new things due to the budget of the moving truck. My granddaughter who is 2 has a difficult time sleeping , my 14 year old doesn't have the clothes that is needed for school, I have spinal stenosis and it's been hell on the floor. We now have been told that it won't be here till between 4-6 of March. Was told our stuff on truck with someone else going to Florida..That was two weeks ago..I would NOT recommend this company to anyone. I will do a follow up review when and IF my stuff arrives.  By the way NO ONE never came out ahead of time assess the total contents.

Service cost: $4620

United Transportation was great! They made my move from Seattle to Texas easy and seamless. They were very professional, helpful, gave me constant updates as to where my shipment was. Our move went smoothly with them and the customer service was always very courteous. They were just a pleasure to deal with.   All of my packages arrived in perfect condition and they kept everything safe, in great condition. It was a great experience to deal with them and they really took the worry out of moving. I am completely satisfied with their services. Highly recommended.  .

Service cost: $6500

Can I just say united transportation. First of all Moving is such a pain anyway and this one was just pure stress. We had a date set and everything in motion except movers. We had called, emailed a bunch of places, and honestly I had had enough I wasn't comfortable with anyone and they all seemed shady. My girlfriend then took over and within minutes sent me this link. I called and Spoke to Beatrice and immediately was at ease. She was so nice and informed me of everything you would hope a company would tell you even the "hidden" fees as you would say. Which they didn't have any. They were Very honest.

We had an apartment set to move and the date then we lost the first place due to someone not wanting to leave and had to "settle" for another one. This pushed our move up 2 weeks, I called Beatrice freaking out nearly crying worried we would have to pay an extra fee because we had moved up our move, She told me not to worry they would work it out. She put me on hold for a few moments got on the line and assured me they could have 3 guys for me on the day and it WOULD NOT COST EXTRA!! What!?

The moving day came and we had 3 guys Christian, Christo, and Jaime. Let me tell you these poor guys had stairs everywhere. Not one complaint out of there mouth! They smiled and were even joking with me throughout the process. They were all very nice and moved fast! We had them for 4 hours and I knew it would be longer we had a ton of stuff and Heavy stuff at that. All in all it took about 7 hours and it costs us under $700. Honestly It was well beyond worth it! I can't imagine moving ourselves and united tranportation made the "MOVING" Part so easy and painless. Thank you so much. I am beyond grateful. Thank God m girlfriend found you guys I will so use you agan when we move next time and 1000% Recommend you! Thank you for Working with us and making the move easy.. You're the best!

Service cost: $2489

So glad I choose this company! I was really stressed about moving from Van Nuys to San Diego on a budget. The owner was very friendly and understood my situation. He was able to get me a great deal. Not only did I receive a great deal, I got to do no heavy lifting or driving a huge truck by myself. They were able to all of my stuff on time and there was no damnages to my personal items. I would would highly recomend this company to people who are looking for great services and a deal.

Service cost: $1185

To all using this company I say be careful. I did a move on Feb 20 and got it done in two hours. I understood that they have a min of 3 which was fine. I paid 60 in cash and 306 on card. I end up finding out two days later that I got charged 376 on my card and 200 extra that I didn't authorize. The guy that came couldn't even do the math and was trying to charge me more so I corrected his math and showed him my copy for what I was supposed to get charged.
I am now disputing unauthorized charges do to this company and have to report them further since I don't feel this is the first time. I feel the drivers kept my cash which showed up 2 hours late and the office kept lying to me where my track and two workers were at. I say stay far away as possible don't trust them even if they have better prices. The messed up thing about all this, another company recommended this to me which I will report too. Everything that was getting delivered to the house ended up leaving since the guys were two hours late to start with.

Service cost: $366

I received an amazing customer service from beginning to end with United transportation. Their quote was very competitive and affordable. The driver of the company did a full pack and delivery for me. My price was never increased and the job was done to perfection. My delivery was made in the time as agreed and the drop was smooth as expected. I would highly recommend this company to anyone who is doing a move and expecting to be treated with respect and honesty. Very proud to say that I'm a very happy customer and for that I'm grateful.

Service cost: $8280

I had a horrible experience in the past with moving companies so I can definitely say with confidence that United transportation are reliable and honest moving company. They were very professional packing. They were there to walk me through the whole process. Came in very nice guys that packed my belongings with care. The price stayed the same which was my main concern. I couldn't believe my items were delivered within 4 days. So I can say with confidence that I would definitely recommend them to anyone that I know. Thank you. Emily.

Service cost: $33500

This was far more better than your average U-haul. They truly care about helping people and it inspired me to write this review. I never write company reviews because I feel its a bit cliche , but honestly I feel they helped me , built rapport , and truly made me become a return customer for life. The prices were extremely low and the discounts were amazing. The employees helped me from the short phone call to my new move in :) I truly appreciate this business of "helping hands".

Service cost: $100

This company was amazing! I had to move my business to a new office building and was told about United Transportation Moving and Storage from a friend of mine. The whole move was super easy and the price was extremely reasonable. The movers were extremely professional and friendly. They even went out of there way to help me with some of my personal belongings I had at the office. I never asked them to help me with those but they kindly asked if I needed help moving this one box down to my car that I would be taking home with me. It was fairly heavy but I was going to just have a co-worker help me instead they sprang into action and moved it for me and all the while with a smile on their faces. If only more companies operated they way they did! I would recommend this company to everyone for any type of move!

Service cost: $150

I was staying in Ohio with one of my closest friends for a couple of months as she was looking to transition back to NYC. She had a new baby and way too much stuff for us to drive up ourselves with the truck. She was frantic, and I decided to look into a moving company to make it a less strenuous process. I found this particular moving service through some of the folks in the neighbourhood. I called them up, explained that we were going to need a few movers and a large truck because we were going up to  NYC. They price quoted us 3000 which was more than reasonable considering the abundance of items, and the distance. Upon arrival the workers were very helpful. We had not had the ability to wrap the large furniture items as it was just two women and a baby. They went above and beyond to make sure the furniture was well wrapped and placed in the truck gently. She had a lot of fragile items and the workers took extra special care not to damage anything. We were very happy to find that all of her items made it safe and sound to New York . These movers were friendly, helpful and showed the utmost professionalism. Very appreciative of the painless moving experience that they provided.

Service cost: $3000

After spending half the day on the phone and talking to 3 other moving companies that did nothing but stress me out, I was glad to settle on United Transportation Moving and Storage. Our moving costs were covered by the company I was to work for, so I was not shopping on price, but their bid came in as the second lowest bid anyway. The sales agent was methodical and explained the ins and outs of long distance moving and explained everything and gave us solid assurances about our time-frame and the approximate costs. They told me according to my
description it could take 3-4 hours of packing time and what I should do to speed up the process. They came in at 3 hours and 15 minutes and my wife insisted on running down to Dunkin Donuts and getting them some snacks. I had to make them wait 10 minutes as they were already done.

This crew was very professional, as was the crew that unloaded our stuff at our new town house in Mahwah, NJ. There were plenty of other stresses around this trip, but moving was not really one of them. Not planning another move anytime soon, but will call these guys first when we do.

Service cost: $3000

They deserve negative stars. Please do not use this company with it's multi addresses, use of aliases for the owner, the owner Ben who denies he's the owner, and the evasive and crooked tactics they use. They will low ball your move, then jack up the price for bullsh*t reasons when they have you at your most vulnerable. They will take your stuff and then they will refuse to give it back unless you pay their ransom money, or they pretend that they have no availability to deliver, even after they suggest the dates they can deliver. Magically, that date becomes unavailable, but could be yours IF you pay through the nose for priority delivery. They yell at you, blame you for their mistakes and terrible ethics, and give every lame excuse under the sun (even ones that contradict each other) why they can't deliver your stuff. So not trust these base, lying pieces of garbage. They should be run out of town on a rail.

Move size: 4+ Bedroom Home Service cost: $2900

Quoted $1342 and a Wednesday move. No movers, no call.
I called them in all my free time while packing ect
My move was rescheduled to Friday. Friday, no movers, no call. Once again, I call and customer service promised compensation and a Saturday move.
Mover shows up at 5, storage closes at 7. One dude in flip flops can't move a 5x10 storage in that time. I open the storage door, first thing put of his mouth was, "this is going to cost twice as much"! He knows this how? Fee went from $1342 to $2642 in 2 seconds! I sent this scamming bozo packing.
The foreign dispatcher calls me, offers me a move for $1700 because " he is a nice guy"! Now, Im back at square one, finding a professional moving company and out $600 for a hotel since they didn't show up as scheduled. How can anyone trust this company? Now, they are offering to return my $200 deposit to remove my post!
Very unethical! Liars! Scammers!

Move size: Studio Service cost: $2684