All Services Movers

I can not begin to express my dissatisfaction with this company. Initially my talk with the saleman Bobby Kaplan put me to ease, as he assured me my move would go off without a hitch.  June 10th, 3 men arrive, to pick up my things.  They broke everything down, and loaded it nicely onto a moving truck that had a different name on the side but I wasn't too worried at that point.  Next thing you know I have a re-estimate sheet thrown in my face asking for an extra 880.00 on top of the original 2200.00 for the move.  It was already on the truck, and I felt backed in a corner. What was I to do? I made my way from Texas to Virginia, and the long grueling wait began.  My stuff sat for about a week until someone picked it up from the hub in Houston, TX. Three days later, the driver calls me "I broke down"..it took him a week to get his truck back on the road. I called customer care, and they acted like it wasn't their problem. Rude and unprofessional folks at that office. Finally on the 28th of June my things arrive. Demanding cash or money order upon arrival (shady way of doing business, I found out why later), he opens the side trailer and here I see all of my things scattered around, not tied down, plastic bins broken.  They begin taking stuff off the trailer through a door, not with the assistance of a ramp, or an electric lift..just the driver and two hired helpers (apparently was their first day on the job).  They practically dropped my washer on the ground, took out a dresser upside down, and lodged everything into the living room in a pile, and left! It was stated in the contract of both break-down and setup of furniture. I received bare bones.  My personal belongings may not mean anything to anyone else, but I entrusted these people to care for my possessions, as some are damaged, and some are broken beyond repair. To make matters worse I have things that are missing, of which I probably will never get back.  I don't know how else to express this but take it from me "Do not use this company, they are a third party, they are brokers and they will lie six ways to Sunday in order to get your business." 
 .

Service cost: $2997

Sheez, where to begin? I was moving the bare minimum of items from WA to WI. Sure, my quote wound up costing me an additional $200 or even $300, but since the estimate was done over the phone, I only have myself to blame for that. If you can get an in-house estimate, do that.But what am I saying, really? I just wouldn't hire these guys! Go somewhere else, even if you have to spend more money. You know the saying you get what you pay for? Well, since this was pretty affordable, you pay for a) [EDIT] service b) movers who can barely speak/understand English c) rude and incompetent customer service reps on the phone.From the moment my items were picked up (naturally, 2 hours late) on August 29 until they were delivered in Green Bay, WI on September 21, I was fretting. I had to call in on these guys daily as it's true -- you'll get told a new song and dance about when to expect your items every single freaking time you call. You have to stay on top of these guys.. if you don't.. you just might never see your items again.When the movers showed up, it was just one scrawny Russian guy who did not even have anything to help lower items off the truck and thus -- several items fell to the ground. I have a feeling this company hires illegal immigrants and pays them all [EDIT] poor wages under the table.. Again, heed the warning: you get what you pay for. Spend more and have a better moving experience!!

Service cost: $1700

I am in the process of working through the claims company that All Services Garbage (Calling them movers is an insult to any other moving company) uses for your claims once they completely screw up your move from top to bottom.
Anyway, they damages nearly $10,000 worth of furniture. It looks like they took a hammer or a bat to our stuff. They broke so much and destroyed so much that it is very obvious that it was done on purpose because I complained about delivery time.
So take a word of advice, if you are dumb enough to use these criminals, expect your move to be late, expect them to steal from you, expect them to harass you, expect them to intentionally destroy everything you own, and expect them to deny every claim so that you have to take them to court.
These people are the worst possible kinds of people. They hold your items hostage, charge you more and more just to get your move on the road, then do all they can to damage anything worth anything..
What a total fraud.

Service cost: $5000

Worst move ever. Most of our things were damaged. Driver showed up in flip flops and pajama bottoms, charged an extra $1200 for packing materials and labor. Labor my family did. They came at 1pm and did not leave until 3:30 am. In my quote I told the estimator I have moved 20 times I need two large trucks. They showed up in a rented budget truck. I asked if another was on its way, th driver said they would call one if needed.  They left behind a lot of items when I callled the next day to get them picked up they refused.  Delivery was late. My boxes looked like they were tossed off the truck several times. They takes months getting back to you on your claim. They ruined antique furniture , bikes, crushed boxes ,broken dishes. Do not use them. Run away.  They offered $135 on my claim.  They damaged my $7000 bed and so many other things. Please look at my pictures to see how your stuff will be delivered.

Service cost: $6800

I had decided on a move with another company, and 1 month before my moving date, was TEXTED by a random number, soliciting a better deal with All Services Movers. Despite the bizarre sales tactic, they offered me the same price as the previous moving company, and took the time to direct me to the other company's 'hidden BBB reviews' that were terrible. I was promised that my items would be wrapped, and remain wrapped upon delivery, as they were being stored in a friends' basement for several months while I was traveling internationally for work. Day before moving day, I called Bobby to confirm. No response. I then got a barrage of emails, texts and phonecalls confirming the wrong day for moving. I spent several hours on the phone to retain my original move-out date, as I was on a lease and flexibility wasn't an opion at that point. The two men showed up several hours after our slated date, wrapped up my things, refused to take some things, and asked me to sign a faulty inventory list (they had left 3 major items off of the list). These guys had been working all day, it was really really hot, and my house was their 4th entire house of the day- they didn't have dollies or anything, they were hauling everything up the stairs by hand- so I'll give them credit for that.  When all was said done, my bill came to nearly TWICE what I was quoted, as the day-of movers had an entirely different inventory, weight, and estimate in-hand than I digitally had. At that point, I just wanted to be done with it so I gave them full payment for the original amount. Before leaving the country, I gave a saleswoman (Veronica) the remaining payment over the phone. All my items arrived to my friends' basement safely except for my prized posession and most important item in the move: a hand-built bicycle worth well over $2500. Unfortunately, I'm a solid packer, so all of my winter boots and coats, as well as bicycle tools, helmet, lights, lock- etc..were all in the box, putting it valued at nearly $4k by my estimation. Additionally, I ended up with an extra ratty table and piece of plywood that the moving company has not come to retrieve, now over a month later. Also, my items that I was promised would arrive and remain wrapped up in the $300 worth of plastic wrapping I paid for (yes, seriously)- were all entirely unwrapped and thrown haphazardly into the basement. I have received one message about the bike, with a website link to a claims agency to submit a claim- but now, 2 weeks later, have not had any responses from All-Services Movers about the wherabouts of my bike- or who the table/plywood belong to- or from the claims agency.

Service cost: $2000

Worse moving company ever, Donot hire them. We have moved 6 times in past tweleve years without any problems but All Services Movers were the worse. They have lost our washer and drayer. They damaged most of our furnitures and most of the picture frames and dishes were not wrapped so they all broke. Their employees told us they were not trained and they were picked up by Home depot before coming to our house. They charged us twice as much as quoted price. Hired driver will testify how bad the load was but they told him to take the load anyway. We have called and emailed them with pictures but they are not returning our calls or emails. The salesman by the name of Bobby will lie and make up stories, donot trust him. Nicole Green is the manager but she doesnot care and hung up the phone. Brian in Houston claims he is the owner and if we didn't pay additional $10,000 he would not deliver our products. BBB were notified and legal action is in process. DO NOT go through what our family went through.

Service cost: $11500

Let me first state this company is deceptive and not trustworthy; my wife and I were moving from Texas back to Virginia.  My wife found this company online and we both spoke to a (deceptive) salesman and he assured us everything would be a breeze.  My wife and this incompetent individual agreed on a price that was supposed to only change by $300 give or take according to this person.    When the company came to pick up our belongings, everything was status quo as agreed upon.  However, when all of our items were in their hands and possessions loaded onto their truck, they switched gears on us and renegotiated their contract and basically held us hostage with our belongings. We then learned the charge was to rise by another $1,000 - that is an almost 50% increase.  Due to the fact that it was our only child's birthday,  I felt obligated to agree to the demands as I did not want to cause a dispute in front of the our daughter.  At that point we had no choice but to go with their lies and deceptions.  They assured us our belongings would be at their destination within a week or 10 days at the maximum.  The day before the scheduled arrival of our belongings, the driver called us and stated that his truck had broken down but assured us he would be arriving within two days.  This time frame stretched to almost another week; at this point my wife was concerned our items may have been stolen; and with the headache or not knowing where your items are, we needed reassurance that everything was above board.  We then called their sales office and spoke to the associate who we had suspected of lying to us previously.  To our immense surprise he ignored us and directed us to their customer service, who didn't even recognise us as their customer, or even cared to atttempt to resolve our concern.  Later after much interrogation of their driver, we were told by the said driver that "he was a sub contracted driver and didn't really work for that company and that he answered to God only".  While I admire his dedication to his religious faith, I felt it inappropriate to assert it to me, a supposed "valued customer" at that particular time.  Please save yourself the headache and hassle - do not hire this company.. they have still not followed through on their promises to resolve our outstanding concerns after almost a month.  Now that their pockets have been filled with our hard earned money and they have been paid, they have obviously no regard for pursuing our concerns to a satisfactory resolution.

Service cost: $3000

We did an online inquiry for a moving service and were contacted by All Services Movers Inc via phone. The service rep that set up the order gave a verbal quote of around $2800 for our move and advised I needed to pay $450 via paypal to secure the pickup date. I paid the $450 fee and received an invoice via email with the total estimated amount. This company does not give exact amount until day of pickup b/c they do not look at the load to be moved until the day of pickup (and will not pickup until initial fee is paid). 2 movers, using a Budget truck, picked up our stuff on July 7th from Hollister, MO. A cashier's check for $1610 was given to the drivers that picked up the load, and then they asked her for $100 cash b/c they did not have enough money for gas to make it to the warehouse in St Louis! They assured her that this amount would be deducted from the total due at the time of delivery. My family and I had already left for Henderson, NV and requested delivery ASAP. The drivers quoted 2 days to 2 weeks for estimated time of delivery. At the 2 week mark, I called the dispatch number and was informed that "by state law, they have up to 21 days for time of delivery" before we can take any kind of action. I was also informed our stuff was sitting in a warehouse in St Louis, MO and they were waiting for a driver that would be coming our way. I made over 15 phone calls over the next 2 weeks, and had to leave SEVERAL messages. I received 3 call backs in that entire time and was told the same; they were still waiting on a driver. When the 21st day came and went, I called the dispatch again and was told by a young lady that for every day they are late from the 21 days, $30 would be discounted from our bill due. The delivery driver called our house on August 4th to inform us he would be delivering our stuff the next day. He quoted that we still owed $730 and it needed to be paid in cash at the time of delivery. I asked if he had been informed that we would be getting a discount, he had not. SOOO..I called the 800 number again for All Services Movers and was informed that at $30 for seven days, we would be getting $210 off of our bill. I also asked if they compensated for the air mattresses and lawn furniture we had to purchase to have something to sleep/sit on for the past month while we waited on them in our new home. The lady on the phone said she would discount our amount owed to $400 and she would call the delivery driver to inform him of the new total. When he arrived on August 5th, he had not been contacted. Over the next hour, the driver and I made and received several phone calls from a manager of the All Services Movers company that FIRST claimed I owed $830, and when I reminded him my mom had to pay $100 cash to his pickup drivers, he acted as if he had no idea what I was talking about. Then, he finally decided that he remembered that and continued quoting the $730. He hung up on me several times after I insisted he call the number of the dispatch lady that told me to have $400 in cash. He called back to tell me I only receive $25 off for the 7 days past, which would be $150 discount. He said it was written in the contract. THEN, when I told him to retrieve the phone recording that would have her quoting the discount to me, he decided somewhere that it is $30, but I'm only getting credited for 5 days past the due date, still making the discount $150. He insisted I owed $580, but since I was told I only needed $400 in cash, I did not have the additional money. The All Services manager was VERY rude and called me a liar. I requested that we talk on a three way call to the woman that I spoke to earlier; once she was on the phone, she blatantly lied (to save her job) and also called me a liar. In the end, he informed me that if I didn't pay the remainder of the money, the moving men would reload my stuff and take it back OR if they did not, the money would be taken out of their paychecks. They are a different company that All Services uses for delivery only. I had to go to my bank to retrieve the rest of the money THAT I DID NOT OWE so that they would continue unloading my stuff. The drivers were very polite and apologized for all of the trouble and admitted that they hadn't dealt with this particular company before and that they did not seem very organized or professional. Once our stuff was unloaded, we saw that several items were damaged and filthy from sitting in a dirty warehouse uncovered for a month! DO NOT USE THIS COMPANY UNLESS YOU WANT TO WAIT A VERY LONG TIME FOR YOUR STUFF AND OVERPAY FROM THE AMOUNT QUOTED!!

Service cost: $2890

We have no complaints. I really never thought that I could have been 100% satisfied from a company I had never heard of. I've moved several times with various well known national companies and have always had a couple issues, some big and some small. I was told by Derrick that there would be zero issues with price, pick up, and delivery. It wasn't exactly easy for me to believe him because the cost was 2/3 of the big names and I had been had before and this time it was coming out of my own pocket. I entrusted All Services Movers and everyone was helpful and pleasant to deal with from sales and customer service to the movers. I told you guys I would write a review good or bad. If you read these, thanks again!

Service cost: $7857

This is the worst moving company!! They over charged me by $900 from my original estimate. I asked the guy booking the job if there were any hidden fees or any way my estimate could go up and he said no. That was a lie. There were several hidden charges such as shrink wrapping my bed without even asking me. They were very late with my delivery. Some of my stuff is still lost  2 months later and some of it was broken upon delivery. The communication within this company is horrific. Every person you talk to has a different answer on your situation.This was the worst moving experience I have ever had. I would never recommend this company to anyone.

Service cost: $2208

They showed up at my door unannounced. The number they use to call was no longer active and I specifically asked them to call my cell but they never did. Once arrived, the hourly rate started but work was not started until 15 mins later. I told them to go easy on wrapping material since I have to pay extra..but they didn't care. They charged additional $300 for wrapping materials only. One hour later they told me they cannot load the piano because they didn't bring the "right truck". Are you kidding me? I couldn't stress it enough to sales person that I have upright piano and need it to be moved. Then they said there is $150 extra for piano which agreed on quote there was no extra charges.  I hired 4 men so I can get the moving finish quickly. Guess what? When 2 men were working, the other 2 men were resting. The job should be done in less then 6 hours, they charged me for 8.5 hours for it. To make things worse, they forgot to bring pieces of bed frames and cannot re-assamble them. Some furnitures were missing pieces which we need to purchase new. Washer and dryer couldn't be reinstalled because of missing parts as well. When time was almost over (still 1 hour left), they just dropped all boxes in one place without caring to put them in right places. Then they just clean up their wrapping blanket and ready to go.  I am very dissapointed of their service and will not recommend them to anybody. Please avoid this company when you can. .

Service cost: $1370

I have used professional and non professional services on more than one occasion and after reading some of these reviews I would like to start off by stating that there is no such thing as a 'perfect' move (even if you move yourself). SO, with that being said please don't allow anyone to tell you otherwise. I have used this company twice now and have had decent moves, of course I did use common sense to my ability and wrapped my own valuables to the best I could along with doing my own packing. It's true when they say if you want something done right the first time, then you should probably do it yourself. When the movers came I made sure I stayed on top of everything & directed them throughout the process. Overall the guys did a good job (whether they came from Home Depot, Workforce, next door, down the street, whatever, at this point I don't really care) point blank, they did a good job. I got my items within the time frame originally quoted, the only real issue I had was when I attempted to call the customer service line. The high volume of calls those girls received led to impressively long hold times. Aside from that my sales representative was great and helpful, the office staff seemed as friendly as anywhere else, and the office location was local to me. I had a few broken items, a box was left accidentally but was over nighted per one of the managers for me, and I was under quoted a tad bit but that of course was my fault because I left off a few items. All issues were understandable & negotiable through the company whether I was at fault or not. AGAIN, my move wasn't 'perfect' but I'm not the type of person to give my personal experience to falsely expose the company nor do I ever expect a service whether it be the worst or best I've ever had to be free. I've used Atlas, Mayflower, and Allied before, paid almost triple the price and have gotten the same services along with the same few issues. I worked closely with my representative to ensure we were all on the same page throughout the entire move & had little to no problems. Working in the mobil industry causes me to relocate a little more than I personally would like but overall the team was helpful throughout each move I had with them and I plan to utilize their services again in the future.

Service cost: $16731

Mark was very good during the sales stagfe and called almost everyday. As soon as I signed the contract, he stopped calling and would not respond to me.  He was only focused on the sale and clearly had no interest in how the move actually went. We contacted the company with ONE MONTHS notice. They pretended not to have been notified though we have phone and email records. Then they delivered our things to us TWO WEEKS after we moved in and TWO WEEKS after the date we had set. Lastly and most importantly, they brokered with a poor driver who picked up day laborers for the unload. Boxes had been crushed a rolled and stacked very poorly. Broken glass was all over the truck.  They gave me boxes that were not mine, and failed to give me some of my items. When called about this, they pretend to listen, take not notes and then do nothing. We are hiring an attorney and initiating a claim.  .

Service cost: $6000

Where to begin. 
The 5 weeks delivery time, 24 days of which were after the "arrival estimate". 
The shattered bookcase. The damaged bookcase. The missing box.
The rude driver who laughed at my concerns and told me blatantly that my complaints would do me no good and it was my own fault for shipping such "shoddy" product. 
The impossible task of getting ahold of Customer Service who never seems to be available, nor do they respond to messages.
The 4 month process of trying to file an insurance claim only to be "respectfully declined" per fine print in my contract I know nothing about - nor do they include in their refusal.
The argument back and forth on the BBB website concerning my claim where the responding representative goes from apologetic one minute to accusatory the next. The same rep promised me a check for the late delivery over 2 months ago.
I'm still waiting. 
Or perhaps the pitiful settlement offer I was offered for my silene in agreeing to never speak of this entire horrendous ordeal again. 
Liars. Thieves. Crooks. Con men at every corner. Save your money, save your sanity. Keep looking for someone else. Their main selling point was their spotless BBB/customer service record, which has since changed dramatically after I decided to use them according to the BBB and this site's content. I find myself suspicious of all the glowing recommendations by customers who didn't experience a single hiccup. All Services Movers only Service is how to screw you out of your time and money. .

Service cost: $1500

Brendan the sales guy lead me to believe that the average lead time was running about 3-5 days. He noted that in the contract the lead time was 2-21 days but, this was not the normal lead time for them. The movers picked up September 21 and were supposed to deliver October 9. It is now October 11. The movers contacted me October 7 stating they were going to be here October 9. I took off work to meet them. The day they were supposed to arrive they called me and said they didn't realize that my location was between two other stops they had to make and that they are rescheduling my drop off for October 11. When I asked them why and stated that I had taken off work to meet them they told me that in order to save them money they needed to reschedule there drops. Perfect example of a company putting the weight of its problems on the customer. I continued to argue with them but got no where. It is now October 11 at 10am and I haven't received any phone calls from the moving company and they will not answer any of my calls. They are supposed to be here today. I assume this is standard practice as they have all the drivers work off cell phones that don't have voicemail boxes setup. I called the main office and spent 45 minutes on hold this morning before I hung up. I paid $4500.00 to a company that can't meet the basic needs of answering the phone. I advise you to steer clear of this company. They understand nothing of servant leadership.

Service cost: $4500

Http://www.bbb.org/nashville/business-reviews/movers/all-services-movers-in-nashville-tn-37076156**There is an alert on this businessReason for RatingBBB rating is based on 16 factors. Get the details about the factors considered.This business has no rating at this time because BBB file information is being reviewed and/or updated.This company has an NR rating based on the issues outlined in the "Accreditation" and "Reason for Rating" sections of this Business Review.This company has a serious pattern of customer complaint. Specifically, complaints allege consumers are promised delivery times for moves; however, the company fails to arrive in a timely manner. Complaints also allege estimates provided before the move increase substantially when the company attempts to deliver items, and many complaints allege items arrived damaged or were missing. Some allege the company delivered items that didn't belong to the consumer, while many allege failure to return calls to address consumer concerns.On September 5, 2014, BBB contacted the company to request their immediate cooperation in resolving the complaints as well as their cooperation in eliminating the pattern.The company responded to the pattern of complaint by referring to the "Terms and Conditions" portion of the contract stating, "The Terms and Conditions provide a list of services that we provide that may be either an extra charge or already included in the price. We do not and will not perform a move without being bound to our Terms and Conditions via an electronic signature from the customer."Mr. Dixon, President of All Services Movers, also indicated he was out of the country the month of August 2014, which led to customer dissatisfaction because he wasn't able to communicate with customers during his absence. He indicated an employee would be added to handle tasks while he is out.Although the company provided a response to the pattern of complaint, several consumers remain dissatisfied and their concerns have not been resolved.BBB will update this aspect of the Business Review once additional information becomes available.(The above was copied and pasted from BBB).

Service cost: $8000

We have moved for employment 8 times over the past 20 years. We have never experienced a move like this before. It is my fault - I should have done research. I took their word that they were going to be professional in this move.  I was lied to, disrespected and so many items were STOLEN but I was told lost.  Please take my word and do research and find a reputable company. The manager Kevin will show you no respect and threatened to keep my items until I paid IN CASH an exorbitant amount for delivery (which was different than what I was told at the beginning). I have never had to write such a complaint before. I just want to spare other customers the aggrevation that I had to endure.

Service cost: $6200

I only wish there was an option less than poor.  They gave us 2 hours notice for pickup, and 24 hours notice on delivery , called on saturday to deliver monday morning, expecting cash on delivery.  We had to borrow from everyone we know because the banks were closed. I was charged 2k over my visual estimate claiming it was all packing materials! 2 heirloom pieces of furniture were destroyed with no chance of repair, as well as the display case on my 4k oak bar.  had id known ahead of time the etremely careless service I was going to recieve, I would have thrown all of my stuff away in colorado and saved the hassle and stress that this company caused me.  Never ever use All Services Movers, once they get your deposit, they no longer care about you, your stuff or your blood pressire!

Service cost: $4100

My complaint is regarding multiple things. I told her that I needed to have my belonging packed and then stored until I have a permanent address. So she sent an electronic contract for me to review and sign to move forward with the process. However, when the movers showed up they were under the impression that my stuff was going to be packed and shipped. So the representative of the company filled out some information telling me what my balance would be and once I get the actually permanent address to arrange shipment. So I call to arrange for shipments. They tell me to send an email and select the date I want my belonging shipped. If they could not make that delivery date they would notify me and give me a time frame of 2 to 10 days. So I send an email and a few days later I get an email saying my stuff is on its way and should be there in 2 to 10 days. On 8/13 I get a call from a representative Victoria Reyes stating that she needed to talk to me about my final balance. In that discussion she states that there was an error and my balance would be (1k plus) more than expected. And on top of that my stuff had not been loaded and shipped. I asked to speak to the manager who goes by (Brian) and he was no help and would not work with me. In addition, he said it could take 2 to 22 days from my stuff to be delivered. I talked to Brian about the email and the conversation I had with his representative about delivery dates and he acted as if I should know how companies work and that it was my fault for not catching the errors and miscommunication his company made. I asked what it would take to get my property to me for the weekend of 8/15. He said if I paid an additional $500 dollars they would ship my stuff on a truck by itself. I then told him I was going to come to the warehouse and pick up my property myself because I was moving. They said I could pick up my property but still had to pay 70% of charges to get it. So I go get my property. Everything was there except my two wooded bed rails. (copied from the BBB).

Service cost: $2000

Do not use this company! You will be sorry!!They lied.they cheated,they stole my property and would not even return phone calls.I will not go into all the details but I promise you this company will not be around long if I can get my lawsuit filed and heard by a judge or jury.  They arrived(late)and informed me halfway through the load out that there would be an additional $850due because I exceeded my"estimate footage".I asked why the footage would matter as long as it fit in the truck since the truck was going to Miami anyway.It was t h then I found out that they were going to unload my household goods in Houston and load it out on another bigger truck.I tried to call the salesman Derrick but no answer.While they advertise 24 hr service that's not true either.AVOID USING THIS COMPANY!!  .

Service cost: $4500

We used All Services to move us from Seattle to Florida not too long ago, and I must say I am overall pleased with these guys. I'm military based currently and was a military brat growing up so I have definitely had my fair share of relocating my whole entire life. We have moved ourselves, have had the military relocate us, and have hired professional movers before and still had nothing but problems. I planned to move us myself this time however my wife ended up going into labor which made things a little difficult to do. We did some researching and finally came across these guys. The reviews didn't seem too entirely had and they had an A rating with the BBB which to me is a plus. They provided everything I needed to have the move approved by the military and they did a fantastic job. We had an amazing rep, the movers were nothing but kind, and customer service helped every step of the way and for the price we were shocked. These guys really took care of us!

Service cost: $16870