US Interstate Van Lines

Very pleased with US Interstate Van lines! They have been so helpful with the entire move. The guys were professional, personable, and hard-workers. They took extra care with our furniture and took the time to make sure that every piece got to the right place in our new home. Excellent communication and customer service. Very polite and AGAIN.. they handled all my things with care. I am satisfied with their service and happy we choose them. Definitely would recommend them to anyone moving!

Move size: 3 Bedroom Home Service cost: $4577

Us interstate Van Lines covered it all. I was initially worried by a few of the neg reviews I read no other moving companies, but I trusted my gut feeling to move forward. My experience with Interstate was great. The company that moved me from FL to MI was on time, professional, fast, and friendly. The quoted price is pretty close to what I paid (off by a few hundred), and I stayed in constant communication the entire time. They always answered my calls and made sure my move was done the right way! I would definitely recommend to friends and family!!

Move size: 2 Bedroom Home Service cost: $217

My family had a great time moving with US Interstate Van Lines from Los Angeles down to Orange County. This was our 7th move in the past 8 years and we wish we had found them way back for our move #1. This wasn't an easy move going from the steep hills and many steps of Laurel Canyon down to Orange County and a brand new 3 story home making sure not to ding any of the new walls and railings. All which was a success!!

Brian, Carlos, Felipe & Luis worked so hard and diligently the entire day and late into the night and even returned a few days later for more items that didn't fit into the truck. We were lucky to have enough time to get out of the home to be able to do that.

They were kind and pleasant to be around during the whole experience. As you know, moving is exhausting and will put you at your wit's end, but having nice guys like the US Interstate Van Lines team helping you every step of the way made the experience so much smoother.

Also, the US Interstate Van Lines team made sure to provide clear communication and checked in before and after the move to make sure everything was done correctly and assist with any final questions if needed.

Thank you again US Interstate Van Lines and now we are gladly looking forward to staying put for the next few years, but whenever that next move presents itself in a few years then we know who we will be calling to do the job!

Move size: 3 Bedroom Home Service cost: $3289

I'm very satisfied since the beginning when I contacted US Interstate Van Lines for my long distance move. . I talked to Ella on the phone, she was comprehensive when I explained her a difficult situation of a divorce I was going through and the importance of my time frame. Excellent courtesy and service. What I liked the most before moving, was her quick response to my phone calls and kept me informed all the time.

The movers were awesome. On time, responsible, honest and very respectful. They know what they're doing!!!!

Move size: 2 Bedroom Home Service cost: $2177

Upon final confirmation call to confirm all details prior to move, it was never communicated the actual moving company that was going to be used or their polices. Drop off was scheduled for 3 days later from pickup. When my delivery date came and went, I was told that it would be a 14 day wait to receive my items. When I expressed my dissatisfaction, I was blamed, insulted, and threatened with suit for my review. The communication, follow up, and basic customer service within this company is severely lacking.

Move size: 2 Bedroom Home Service cost: $12680

Evan, Joseph & Donald arrived this morning, Bright and early and in good spirits, I used them for a local move instead of long distance. We had a lot to move. 5 bedrooms and an office plus a garage full. I pack heavy and felt horrible they had to move all of our stuff down stairs and through a small garage door. Then to move it all back upstairs to a small apartment. They stayed in good spirits through the day and handled all of our stuff like they would their own. I would hire them again ( although I’m sure they would run the other way because of how I pack). Everything went quick even with it being 100 degrees outside. Great company to work with also. Thanks guys!!

Move size: 4+ Bedroom Home Service cost: $2177

I recently used the services of US Interstate and I have nothing to say but great things on how amazing my experience was! I have moved a few times and this one by far was the best moving experience I ever had! The team was so professional and helpful! They provided me with lots of boxes to pack all my belongings a few days before my moving date, then on the day of my moving they finished up packing all my glassware, mirrors, frames and sensitive items very meticulously to make sure nothing would break. They dissemble my bed and all my furniture, I didn’t have to lift a finger! If you’re looking to have a stress-free moving experience, don’t look further, they will take care of literally everything for you, from moving all your items from your old place to going to your new place reassembling everything back for you. Overall, I recommend their services 100% if you want a pleasant stress-free moving experience! Worth every penny!!!

Move size: 2 Bedroom Home Service cost: $3155

DO NOT USE THIS COMPANY. Bait and switched us at time or move, said one price then said a way higher one once they arrived. Also didn’t show up the first day, called 30 minutes before. Showed up hours late the 2nd day. Please please do not sure this company

Update: 3 weeks later. The day our things were supposed to arrive in seattle, they called us and told us our things were still in California and they weren’t going to finish the move so they left our things on the side of the road. My wife and I had to fly from Seattle to LA where the movers left our things on the side of the road - literally. It was unbelievable. We had to rent our own moving truck and get our personal things, load them up and drive them back to seattle ourselves. After all of this they didn’t offer any discount or refund!

We will be hiring lawyers and pursuing this company that is a big fraud. Please avoid this nightmare for yourself.

Move size: 2 Bedroom Home Service cost: $8000

I’m not one to write reviews but when my experience exceeds my expectation I have to recommend to others. The Us Interstate team went above and beyond for all of my needs and requests. I made a cross country move CA-FL as all of my kids live in FL and I cannot express enough how knowledgeable and responsive their customer service team is. Thank you all for making my experience smooth. I am now live close to all of my children and grandchildren and I cannot be happier. I recommend this company with my eyes close.

Move size: 2 Bedroom Home Service cost: $5300

I hired them to do a move from LA to OK. They did not call me the 3 days prior as they said they would. I had to call them. I was given some story about a broken truck and they rescheduled for a week later. During the following week, I called numerous times to confirm that the supposed broken truck was fixed and was assured it was. I called the day before to confirm arrival time. I was told everything was a go. Today, when they didn't show I had to call them and was again given the story about a broke down truck and they tried to push me back another week. When I asked for a refund I was told I would have to wait 7-10 days! This is after they pushed me to pay my deposit through the owners Cash app because they needed guaranteed funds. Worst experience ever! Never use them! You will regret it!

Move size: Commercial Move Service cost: $2300

This company was hired to take care of moving my 94 year old grandmother and separately my 100% disabled Veteran father and his wife. From the beginning, there have been nothing but problems. My grandmother was supposed to be moved first, and there were multiple delays with getting her household goods picked up. The family received nothing but excuses and more delays after paying over $6000. Once her stuff was finally picked up and taken to her destination, the drivers then demanded MORE money to deliver her items claiming it was because the items would have to be delivered far from the curb. She is moving from one nursing home to another! The company knew this to begin with and should have taken it into consideration in their price quote. Further more, the drivers are demanding the money in cash or cashiers check. Sounds very unethical to me!

After all of the problems with moving my grandmother, and more delays in scheduling my parents, they decided to find another company to move themselves. They requested their deposit back ($6500) only to be told they would not get the money back. This company is unethical and running a scam on older people! My parents are now out over $12,000 and have to find another company to move them (another $15,000), while fighting to get my elderly grandmother's goods delivered. my parents hired this company based on numerous good reviews online and a high BBB rating. I am here to warn you that for whatever reason, in this case they are scamming a disabled Veteran and an elderly woman. my family will be filing with the BBB, as well as seeking legal action. Also, look for more reviews on Google, Yelp, and any other social media site.

Move size: Studio Service cost: $6000

US Interstate Van Lines was responsive and professional. They demonstrated great care in both packing and moving my family's home. There were so many things on my moving checklist and I was able to confidently delegate half of the list to them. The movers were incredibly patient and knowledgeable in keeping my items safe. Cost-effective without sacrificing quality. US Interstate Van Lines is the perfect moving company and I would definitely recommend US Interstate Van Lines.

Move size: 2 Bedroom Home Service cost: $5300

This company has given me problems from the very beginning. They will give you a low estimate and get you to sign a contract. Then they’ll increase the price and not get back to you. By then, it’s too late, and if you cancel, they’ll keep your deposit. Rude, nasty people, who will curse at a woman. I have been harassed and lied to by these people. When I write a negative review, they either flag it and deny it, or on Facebook, they create a new page and only put good, fake reviews. All of the reviews are written by then, as we have found duplicates and different names. Then they threatened me with a lawsuit for slandering their company. I have been in touch with a whole group of people they have done this to. Take a look at their BBB rating- it’s an F! Do not work with this company, please!

Move size: 4 Bedroom Home Service cost: $7600

This is one of the worse moving companies you can deal with. If you want bad costumer service bad movers and tack on fees that will cost you more than you expected than this is the company for you. It was a true nightmare dealing with this company. If you dig deep into this company you will find fake reviews on-line but the true reviews are the ones that give you a one star rating on how you swindle so many people. A business this bad should never be allowed to exist.

Move size: Partial Move Service cost: $4500

Great experience! Beginning with the binding quote "walk through" to the delivery of my items. The staff is professional, polite and readily available to answer questions and talk you through your moving experience. When the team arrived at my home they handled my belongings with great care and moved with great speed. My items were delivered in perfect condition. Nothing missing or damaged. When it's time for my next move, I will select this business again without hesitation!

Move size: 2 Bedroom Home Service cost: $5150