US Interstate Van Lines

The team at US Interstate Van Lines in Palm Beach Florida made our move from Florida to California in February 2021 as smooth and well-coordinated as one can imagine for a modern move. First, the team of Brian and Jacob helped us work out all pre move details. How many boxes we might need, what kind of storage space we would need, so forth and son on. Second, the team gave us super accurate estimates on what the costs would be, so yes the price did end up being less. Third, the schedule Interstate had given us was spot on accurate – to the hour. I recommend them without any reservations whatsoever. You will be happy you called them!!

Move size: 2 Bedroom Home Service cost: $1788

Even though moving is stressful and I didn’t want to move my furniture, I decided to move them with us anyways. So we hired US interstate Van Lines to help us with the move and my main concern was that since the company didn’t come to my home due to Covid, would they be efficient or not. They really were efficient. These guys meant business. Nothing was overlooked by the 4 movers who came to work on such an excellent price. Their movers were extremely professional! Even their vans were quite reasonable priced to hire. I was very impressed to see how all my beloved pieces of furniture were wrapped perfectly and loaded in the vans. They arrived on scheduled time completely unharmed. I am very optimistic about the future of this company and I highly recommend hiring them for your next move!

Move size: 2 Bedroom Home Service cost: $2177

I am rating US interstate Van Lines at 5 stars as I am convinced it is the best moving company. I booked them to relocate my business of heavy containers last month. Their movers showed up with trucks together with five great guys arrived quite early on time. They did so much more than just the bare minimum. They were throughout friendly and engaging. They were conscientious about their work. They were very eager to see to it that my needs were fully met. Even during the initial booking phases, their manager was very friendly and had all the information required hence completed the booking with one easy call. These guys were exceptionally good movers and my family and I had a great time moving with them. The guys were of great help to us. They helped us pack the remaining items and even offered to offload and unpack at the new place. There are very few movers who would offer such a service and this company are certainly one of them. If anyone ever asks me about movers, I am definitely going to recommend this highly reliable company!

Move size: 3 Bedroom Home Service cost: $4800

Excellent service. These guys did a great job; I really enjoyed every step of the move because it was smooth and nice. I was searching the net and asking friends and relatives about a good moving company and my friend who has just moved recently recommended US Interstate Movers to me. He had a great experience with them. He had a long distance move and I needed it for the same reason, so I decided to hire them. Now all I have to say is that I do not regret hiring them at all! All was perfect. No damages! No hidden fees. No extra costs. Just excellent!

Move size: 2 Bedroom Home Service cost: $1877

Us Interstate Van Lines did a good job on my long distance move from New York to FL. Their movers were extremely helpful and made sure my items were packed well enough to make it through the shipping and was intact. Brian was extremely helpful and educational through the process and explain everything very thoroughly. Of course their movers were very professional and did the same explaining and making sure I was comfortable. I wouldn’t hesitate to use them. They are awesome!

Move size: 2 Bedroom Home Service cost: $3177

Very pleased with US Interstate Van lines! They have been so helpful with the entire move. The guys were professional, personable, and hard-workers. They took extra care with our furniture and took the time to make sure that every piece got to the right place in our new home. Excellent communication and customer service. Very polite and AGAIN.. they handled all my things with care. I am satisfied with their service and happy we choose them. Definitely would recommend them to anyone moving!

Move size: 3 Bedroom Home Service cost: $4577

Us interstate Van Lines covered it all. I was initially worried by a few of the neg reviews I read no other moving companies, but I trusted my gut feeling to move forward. My experience with Interstate was great. The company that moved me from FL to MI was on time, professional, fast, and friendly. The quoted price is pretty close to what I paid (off by a few hundred), and I stayed in constant communication the entire time. They always answered my calls and made sure my move was done the right way! I would definitely recommend to friends and family!!

Move size: 2 Bedroom Home Service cost: $217

My family had a great time moving with US Interstate Van Lines from Los Angeles down to Orange County. This was our 7th move in the past 8 years and we wish we had found them way back for our move #1. This wasn't an easy move going from the steep hills and many steps of Laurel Canyon down to Orange County and a brand new 3 story home making sure not to ding any of the new walls and railings. All which was a success!!

Brian, Carlos, Felipe & Luis worked so hard and diligently the entire day and late into the night and even returned a few days later for more items that didn't fit into the truck. We were lucky to have enough time to get out of the home to be able to do that.

They were kind and pleasant to be around during the whole experience. As you know, moving is exhausting and will put you at your wit's end, but having nice guys like the US Interstate Van Lines team helping you every step of the way made the experience so much smoother.

Also, the US Interstate Van Lines team made sure to provide clear communication and checked in before and after the move to make sure everything was done correctly and assist with any final questions if needed.

Thank you again US Interstate Van Lines and now we are gladly looking forward to staying put for the next few years, but whenever that next move presents itself in a few years then we know who we will be calling to do the job!

Move size: 3 Bedroom Home Service cost: $3289

I'm very satisfied since the beginning when I contacted US Interstate Van Lines for my long distance move. . I talked to Ella on the phone, she was comprehensive when I explained her a difficult situation of a divorce I was going through and the importance of my time frame. Excellent courtesy and service. What I liked the most before moving, was her quick response to my phone calls and kept me informed all the time.

The movers were awesome. On time, responsible, honest and very respectful. They know what they're doing!!!!

Move size: 2 Bedroom Home Service cost: $2177

I’m not one to write reviews but when my experience exceeds my expectation I have to recommend to others. The Us Interstate team went above and beyond for all of my needs and requests. I made a cross country move CA-FL as all of my kids live in FL and I cannot express enough how knowledgeable and responsive their customer service team is. Thank you all for making my experience smooth. I am now live close to all of my children and grandchildren and I cannot be happier. I recommend this company with my eyes close.

Move size: 2 Bedroom Home Service cost: $5300

DO NOT hire this company for your move. Absolutely the worst experience I have ever had.

The company lost most of my kitchen during the move. They didn't even bother to find where all this stuff went. I had to ask for the phone number of people where they could have misdelivered to and track the boxes myself. I finally tracked the person my stuff was misdelivered to and he told me that this company lost some of his stuff as well.

Since then, I have been waiting for the company to deliver this back to me. This is very shameful.

Every time I call, I'm told of new delivery date. First it was supposed to be delivered after Labor day. Then I was told it would be delivered two weeks later, and now I'm told it would arrive next week. I have had enough; I am tired of waiting.

One of the biggest problems of this company is the awful communication. Not only me, but they also didn't even communicate with their own driver properly. The company didn't bother to tell the driver that I had updated the inventory or that I had asked for packing material.

They have made my life hell, and I have lost a lot of money because of this company's incompetence.

They decided to change the schedule, at the last moment, without even letting me know, leaving me stranded in a new city.

I'm tired and frustrated after constantly calling this company for more than a month. Every time I get the same response, that they will call me back with a resolution. I haven't received a single call. This is very shameful behavior and not how one should treat a customer.

Also, the price increased a lot on moving day for no reason. I was told that they would carefully measure how much space my stuff takes and charge according to a fixed rate. That did not happen, and the price I got seemed pretty random. So I would not trust anything they say or any false promises they make before you sign the agreement.

I have called countless times for compensation. Every time the company tells me that they will get back to me after talking to the "Billing department". I haven't received a single call back and when next time I call, I have to talk to someone who is ABSOLUTELY CLUELESS about this issue, and the same story repeats. All I hear from them are lame excuses.

This company has made my life hell. Steer clear of them.

Move size: Studio Service cost: $4000

This company was hired to take care of moving my 94 year old grandmother and separately my 100% disabled Veteran father and his wife. From the beginning, there have been nothing but problems. My grandmother was supposed to be moved first, and there were multiple delays with getting her household goods picked up. The family received nothing but excuses and more delays after paying over $6000. Once her stuff was finally picked up and taken to her destination, the drivers then demanded MORE money to deliver her items claiming it was because the items would have to be delivered far from the curb. She is moving from one nursing home to another! The company knew this to begin with and should have taken it into consideration in their price quote. Further more, the drivers are demanding the money in cash or cashiers check. Sounds very unethical to me!

After all of the problems with moving my grandmother, and more delays in scheduling my parents, they decided to find another company to move themselves. They requested their deposit back ($6500) only to be told they would not get the money back. This company is unethical and running a scam on older people! My parents are now out over $12,000 and have to find another company to move them (another $15,000), while fighting to get my elderly grandmother's goods delivered. my parents hired this company based on numerous good reviews online and a high BBB rating. I am here to warn you that for whatever reason, in this case they are scamming a disabled Veteran and an elderly woman. my family will be filing with the BBB, as well as seeking legal action. Also, look for more reviews on Google, Yelp, and any other social media site.

Move size: Studio Service cost: $6000

Stay away from this so called moving company, they are a non ethical , corrupt , dishonest immoral truck broker. I got a quote, shopped around and booked. Not the cheapest. Once I made the booking and they got my credit card, they ghosted me, I called, texted, to every name I had, nothing. They contracted my load out to a revolting lying, untrained abhorrent fly by nite unlicensed so called Packtight Movers, or 3 men in rented Penske trucks, who had not been vetted by US Interstate and showed up 2 days late. US Interstate created a quote that was totally negated by the subcontractor, US Interstate stood behind nothing. Transit went form 10 days to 30 . Packing and crating was nothing and I had paid and booked for both. I supplied the plastic bags to pack the mattress's and box springs, yet at delivery all was unwrapped ripped and filthy. The dims used to quote then almost doubled once my entire household was loaded and then Packtight demanded 2x the original quote. I used to book and build loads and know what dims are and I know they were lying to line their coffers and my house is loaded and I had to be out is 4 days. Then in transit they change policy and demand cash at delivery. That screams of corrupt or maybe even illegal practices. Excuses at every call, mail boxes full, more ghosting. At delivery, 30 days from pick up, every piece of wood furniture was scratched, damaged, gouged, had no screws to reassemble the furniture, I was told to

run to home depot. They destroyed an antique desk, holes through fabric ottoman, watched Packtight try to swith our rack with someone elses , tried to switch one our handtrucks, watched Packtight drop a dresser down 2 brick stairs. I could go on and detail the extensive damage, and the broken items, but US Interstate has already washed their hands of any responsibility or culpability. Insurance is so little, the time and expense would equate to a greater lose to me and my family. Do not consider US Interstate, they stand behind nothing, have no business morals, are a loathsome company. Using Alternative facts is how US Interstate operates, shell game at your expense. Stay away from, tell all your friends and business associates who are considering moves do not use US Interstate.

Move size: 2 Bedroom Home Service cost: $12196

We had to move into our grandma’s house after the mortgage on our property went wrong. We had to go to another state. We quickly hired US interstate movers because their prices are the lowest in the market. Our first experience was horrible with the movers. So we were nervous. But, these guys were on time, didn’t damage anything and the rate was exactly what was quoted. They wrapped, packed and loaded everything within a very reasonable amount of time. The moving staff was friendly and did an outstanding job from beginning to end.

Move size: 2 Bedroom Home Service cost: $5650

If we could give zero stars we would. Had scheduled day for this past Monday for move from CT to NC. Monday comes and go, then they say Tuesday. Tuesday a random company comes demanding more money. Call customer service and they state they are in a lawsuit with that sub contractor, first red flag. Tuesday no one shows, Wednesday no one shows but assured they were still coming that night. Thursday 12am another sub contractor comes and demands extra money and tells us it will take over a week longer than originally told to get our items to our new place. Now enough is enough, call to cancel since they are not living up to what was promised and customer service refuses to refund deposit. DO YOURSELF A FAVOR, STAY AWAY FROM THIS COMPANY.

Move size: 3 Bedroom Home Service cost: $8000

I talked with some other moving company but US interstate Van Lines quoted really low among the companies. They sent four amazing movers for my move. The guys came on time and packed everything carefully. They worked relentlessly to pack my house. I have to admit, they were fantastic. The movers arrived on time and they were very organized. They always had smiles on their faces, even when they were carrying heavy pieces of furniture. They carefully packed and moved everything. I couldn’t find any scratches or damages. They might charge low but they are totally excellent and super expensive one by their work.

Move size: 2 Bedroom Home Service cost: $3390

I’ve had trouble with moving companies in the past, items being damaged, trucks not arriving when they were supposed to etc. But this experience was the most stress-free experience I’ve ever had moving. I had to move a long distance and not only did this company give me the best rates, they stayed on schedule, treated all of my belongings with the upmost care and the movers themselves were friendly and helpful through the entire process. I would absolutely recommend US interstate to everyone and anyone who needs to hire a moving company, no questions asked.

Move size: 2 Bedroom Home Service cost: $4100