US Interstate Van Lines

What a horrible experience. Do not use this company. Mislead by US interstate Vanlines at booking. Quoted a price and paid 50% at booking then a month later when movers showed up

that they contracted the job out to. The moving company gets off truck ( J&B relocation) and instantly wants more money. Was put in an on the spot situation where I had to pay $2,600 more than was quoted or lose my $2,400 I had paid at booking.

They load up my belongings then call me that they don’t want to deliver my stuff unless I give them more money. Finally after living in an empty apartment for 2 weeks my stuff arrived

at the moving companies convenience. It’s stressful enough moving to another state but when a professional moving company plays games at the expense of the consumer they should not be trusted with your personal belongings.

I would not recommend this company to anyone. I had to put at least 1 star but they real earned ZERO stars

Move size: 3 Bedroom Home Service cost: $7300

This company is total FRAUD, in August 2021 I called US interstate to move my stuff to Texas, they didn’t show up on the agreed date. They showed up the following day. Apparently, they don’t own the Truck that was sent, that’s another third party which I was unaware of. The third party refused service. So I had no choice but to sell my stuff in California for cheap and I came to Texas to start buying everything brand new.

I had made a $900 down payment and I called my credit company to refund me back my money, US interstate instead sent Fraudulent documents to them and now DISCOVER my credit company is now siding with this fraudulent company without doing their own due diligence. I had just lost my mum last year, I had to send money back home for my mums burial, this is not a good time for me. All I want is my money back and nothing else because these guys never Performed ANY SERVICE

Move size: 2 Bedroom Home Service cost: $3000

[EDIT]

- [NAME EDIT] from US Interstate Vanlines

This company is a SCAM. They are not movers so they quote you whatever you want to steal your "nonrefundable" deposit. I received a quote from them for 1405 cuft for 44 items. I later realized that these 44 items would be MUCH more than 1405 cuft (closer to 2300 cuft) and I asked them to "show me your calculations" to get to 1,405 cuft. They refused. Then this coward named [NAME EDIT] called me and said "Nobody stole your money you [EDIT] and then hung up.

Move size: 4+ Bedroom Home Service cost: $9200

Started out by severely under quoting and lying. The sales man lied. Said they were BBB accredited. Lie. Inventory guy called. Spent his time walking me thru adding a cc to venmo but later I wasn’t allowed to pay that way. Or else I’d have disputed the whole thing by now. They lied about not being a broker. They sold my move to felons. They stole and damaged thousands of $. Brian at US interstate saw pictures and told me my items don’t even look that bad. And then called me a liar. Told me I’m committing insurance fraud etc. he’s a coward and a loser. They have scammed so many innocent people. They will block your # eventually. Blocked me from posting on their Facebook. Such a shady business they run. There’s tons of reviews like mine out there. They pay people to write good ones. There’s a growing fb group and an investigation was just opened with the DOT. It’s only a matter of time before they go down lol. They think it’s funny to lie and steal and cheat people out of their money.

Move size: 2 Bedroom Home Service cost: $7500

They arrived on time wearing clean and appropriate clothes wearing their masks and introduced themselves to my girlfriend and I. They looked at the seven items that were being moved. Andrew directed the other two guys to start wrapping the furniture to prevent any damage, then went over the contract in a clear and understandable way. Then he began working on wrapping the furniture. All three men worked quickly and efficiently with no waste of time. The 200 mile drive was quick. Once at the house they came inside to plan the layout and pointed out any artwork and furniture that needed to be moved to prevent any damage. All three workers were polite not only to us but to each other. Really a good example of teamwork and courtesy. US interstate is worth using!

Move size: 1 Bedroom Home Service cost: $998

Thank you to US interstate ! Was my first time moving cross country. And they honestly made the move super easy for me. Considering i have a new born baby was kind of hard for me to everything alone. Went online to search for a reputable company and couldnt have been more happy with the services they provide. Thank you to the whole team of US interstate. From the sales rep i dealt with to the customer service to the quality assurance. Greatly appreciated. Was a bit more than I expected but that was no problem considering they quality was all there ! Thank you and will 100% use you guys for another long distance move !

Move size: 4 Bedroom Home Service cost: $9500

The team at US Interstate Van Lines in Palm Beach Florida made our move from Florida to California in February 2021 as smooth and well-coordinated as one can imagine for a modern move. First, the team of Brian and Jacob helped us work out all pre move details. How many boxes we might need, what kind of storage space we would need, so forth and son on. Second, the team gave us super accurate estimates on what the costs would be, so yes the price did end up being less. Third, the schedule Interstate had given us was spot on accurate – to the hour. I recommend them without any reservations whatsoever. You will be happy you called them!!

Move size: 2 Bedroom Home Service cost: $1788

So this is the first time I’m really moving from my entire apartment to a home so I am uprooting my entire life. US Interstate made it easy seamless and away that I was shocked on how well they handled everything we had!

They were upfront and honest from the start, incredibly kind and fast I had the three best guys at my house and they made you feel that way!

This is the first time I’m using a moving company and now they will have a customer for life! If possible, I highly recommend the team that moved us. They need to be sent out on more jobs they are so awesome!

Move size: 2 Bedroom Home Service cost: $1570