Safe Ship Moving Services

Sebastian from No Borders Moving and Storage was a wonderful, excellent mover. He and his group of 4 were very careful and attentive to detail. They were also super polite and helpful. My move went very well.

I did not like working with the sales and estimators group from Safe Ship. They were unethical in providing a low ball estimate, even though I answered all of their questions on the first call. I thought I had a great deal. And three days before the move, they doubled the price after getting “more detail”. In the future, I will always go local for a mover instead of working with this broker. But as I said above, No Borders was excellent which is the only reason for the five stars. Thank you. MLA

Move size: 3 Bedroom Home Service cost: $15997

I worked with Brandon Swartz to set up a cross country move. He was extremely and genuinely kind and patient answering all of my questions and concerns. He quoted me a good price and I elected to schedule the move despite knowing that I may have to cancel for personal reasons. As promised, cancelation was simple and I was treated with the same kindness when I was cancelling as when I was ordering. Jessica Taylor processed my cancelation. When my details are worked out, I will be contacting Brandon directly again. Way to go Safe Ship!

Move size: Partial Move Service cost: $2800

Unprofessional and unethical! They Lock you into one rate and then three days before your move, almost double the price. I lost thousands !!! They are a broker and not the actual movers. I was given multiple counts of misinformation and phone calls were recorded without my knowledge. I was repeatedly hung up on and disconnected and sat on hold for numerous phone calls totaling over an hour. I was told my items would be stored in one place, but they were taken five hours away. Safe ship as an unethical and unprofessional group of brokers who will rob you blind. Find an actual mover and not a broker. I used them because they say they were veteran owned but this is the worst moving company I have ever dealt with and I have moved 17 times in 35 years. I spent hours on the phone trying to right their wrongs and they refuse to do anything to make this right or give me any sort of refund. Misinformation, overcharged, unethical scam artists. Do not use !!

Move size: 2 Bedroom Home Service cost: $8900

If I could give a zero star, I would. Horrible customer service. They pull a bait and switch 4 days prior to your move and demand more money (stating you require "more cubic feet for your goods"). They do NOT use reputable moving companies. We were assigned a company that used day workers to load our goods---most with ZERO moving experience. Once your goods are taken by the movers, good luck getting in touch with Safe Ship Moving--especially after they have your money. DO NOT use Safe Ship Moving brokers! They are a complete scam. They have had over 900 complaints filed against them in Florida where they are based. They tout being veteran owned, but I'm not sure if they are. They operate under a shell company. When you call them it sounds like a call operating center. Their customer service is non-existent. I hope this helps other unsuspecting consumers. Don't be taken by Safe Ship Moving.

Move size: 4 Bedroom Home Service cost: $29270

The van arrived when they said it would. The foreman ,Oscar, explained everything and made sure I understood it all.The two other men immediately got to work and they were efficient and quick. You never know what to expect when you hire a moving company but this team was superb and took care of each and every item that needed wrapping. I would definitely recommend Plymouth to anyone who is looking for a high quality first rate company to handle their furniture and special belongings. Definitely worth a 5 Star rating from me!! Ty Cook

Move size: 1 Bedroom Home Service cost: $5800

Excellent service of Arrow Movers!!

OUTSTANDING service all the way around! Roger is so knowledgeable and so efficient. Packing was seemless and they had all the neccessary supplies!! Roger and his assistant Jackson safely packed and loaded all of my prize possessions safely into boxes and I could never be so confident that they will make it to my destination safe and sound.!! I highly recommend Roger and Arrow Moving Co!! From the very beginning, Roger was professional, punctual, and incredibly attentive to my needs! They handled my belongings with care, ensuring everything was securely packed. Roger and Jackson worked efficiently and with a positive attitude. They navigated my home with ease, carefully maneuvering furniture through tight spaces. It was evident they were experienced and knew exactly what they were doing! Lastly, Roger, had all the paperwork ready and was very knowledgeable and showing me where to sign and made the process quick and easy. I was so happy about my whole experience!!

Read more at: https://moveadvisor.com/movers/arrow-moving-and-storage-518

Move size: 2 Bedroom Home Service cost: $16000

If I could give SafeShip Moving Services zero stars, I would. This company is a textbook example of a predatory moving broker that lures customers in with empty promises and then disappears the moment they have your money.

I was initially assured that my move from Southern California to Minnesota would be handled professionally, with clear communication and a reliable delivery timeframe. Instead, I find myself SEVEN DAYS past the expected delivery date with absolutely no idea when—or even if—my belongings will ever arrive. The only “assistance” I receive is a robotic, dismissive response that my delivery window is “up to 14 business days.” This is completely contrary to what was promised during the sales process, where I was led to believe I would receive robust customer service and timely delivery.

Once they secured my payment, SafeShip’s so-called ‘customer service’ turned into an absolute nightmare—rude, combative, and utterly indifferent to my situation. They provide no real updates, no solutions, and certainly no accountability. Planning a move with this company is impossible because they make zero effort to be transparent or honest about when your belongings will actually arrive.

Now I am being told that my belongings are still somewhere in California and will only be delivered when it is most financially beneficial for them to do so. Safe Ship seems to have very little communication or influence over the carriers they hire and seem to just take the lowest bidder regardless of quality or care.

At this point, I genuinely fear that I will never see my possessions again. There are many other bad reviews I was unaware of until I experienced my own ordeal. This has been one of the worst business transactions I have ever made, and I regret every single cent I paid to this disgraceful company. If you value your sanity, your time, and your belongings, STAY FAR AWAY from SafeShip Moving Services.

Move size: 3 Bedroom Home Service cost: $10000

The movers sent to my house had to move more items that what I originally had scheduled, and they did so without any bit of a fuss.. They were kind, polite and FAST!!! It would have took me all day to do what they did in two hours. They were extremely professional and I will most certainly be using this service again. I highly recommend. Everything was wrapped by the movers with care and completely. I have no worries about shipping my furniture, TV and household items from Delaware to California. Thank you to the movers who helped me with my big move today!!!!

Move size: 1 Bedroom Home Service cost: $5114

I recently had the pleasure of hiring Eric’s as the worker for a Moving Company for my relocation out of Los Angeles, and I couldn’t be more satisfied with their exceptional service. From the initial contact, Eric and his team demonstrated professionalism and genuine care for my belongings. They arrived promptly at 11AM, ready to tackle the move with enthusiasm and efficiency.

The crew’s ability to communicate making the process smoother for my family. They treated each item with the utmost respect, ensuring everything was securely wrapped and transported without a hitch. Despite the challenges of moving heavy furniture and delicate items, they completed the entire process in under three hours, showcasing their expertise and dedication.

Notably, their rates were not only competitive but also transparent, with no hidden fees.

I wholeheartedly recommend Eric’s and The Moving Company to anyone seeking a reliable, efficient, and friendly moving service. Their team’s dedication transformed what could have been a stressful day into a positive experience.

Thank you, Eric, for making our move not just successful but also enjoyable!

Move size: 1 Bedroom Home Service cost: $8907

My move was not a typical move. My dad passed away 2 years ago and my brother has been cleaning out the house. He boxed up everything that I was interested in. There were only a couple of pieces of furniture and about 70 boxes. Everything about my move was handled in a very professional manner starting with my initial phone call. They answered all my questions and made suggestions to make sure everything went smoothly. Then, at both the pick-up in NJ and the delivery in FL all went very smoothly. Movers were very helpful and cleaned up everything when they were through. The best part was the price was very reasonable! It was well below what other companies or shipping units were quoting me. I would absolutely recommend Safe Ship Moving to anyone looking for a reasonable price for extreme professionalism.

Move size: Office Move Service cost: $2250

The team did an awesome job in making sure all of my furniture and belongs were well wrapped and packed safely in the truck. Very professional, friendly and helpful in making this a stress free move! It was a two day move, and the team was on time and worked very hard to get it completed. Got a lot of good tips from the company on how to prepare my things ahead of time. Hats off to Eric, John Carlos , Angel and the rest of the team for their expertise in making this a smooth, painless move! I would definitely recommend this company for your next move!!!

Move size: 3 Bedroom Home Service cost: $10000

This has been the worst experience and it's not over. They initially offered me a reasonable market price for my state to state move then after the cancellation period was over the price doubled!!! Not only did it double they have shady practices requiring cash on delivery. Trying to get an answer from them after they have your money is impossible. I'm almost in tears at how they ripped me off and I still don't know when my items will be delivered. Apparently they pack all your items while you watch and then it goes to another place where they unpack and reload it into another truck. This is fraught with the potential for broken, lost and stolen items. Please, please do better than me and use a legitimate company.

Move size: 3 Bedroom Home Service cost: $11000

We are moving cross country. I agree with many others that the pricing change was unexpected. I wish SafeShip would have discussed this on the front end. It was a bit of a shock. We discussed this with the contracted movers and they were kind and understanding. They took very good care of our items, wrapping and in some cases double wrapping. Tim was easy to work with and was very helpful. Jorge, David, Carlos and Jon Carlos were fast and efficient with items and move.

Move size: 3 Bedroom Home Service cost: $17000

Serafin and his crew were so courteous, professional, and so careful with all of my equipment. I intend to use them again! If you need a mover, you need to hire Plymouth. That is ELITE service. I didn’t not have the best experience with the representative at Safe Ship moving. He was pushy and rude. But when Plymouth Van Lines came, Wow! I was totally blown away and impressed. If I could independently contract Plymouth on my own for my next move, I will. I will trust them with my home any day.

Move size: 1 Bedroom Home Service cost: $4300