Nationwide Moving of America LLC

We were scammed by these “moving brokers” that claim to set you up with their “network of movers” because they’re not an actual moving company, but supposedly take the stress out of finding out and do it for you. Well we unfortunately believed this lie. Today is the day of our supposed interstate move and there is no one here and no one scheduled. They scammed us out of a $2,000 deposit that they now refuse to give back, of course. And we’re not the only ones. After looking online, several other people describe the same exact experience as us. This is their game, they get the deposit and then don’t fulfill their promise.

Shelby and “Corbin” (he originally said his name is Manny, then hesitated and said his name is Corbin, I’m sure they’re both using fake names) will tell you everything you want to hear. Don’t believe a word.

Do NOT use this company. Do yourselves a massive favor and don’t end up like my husband and I who were scammed by these people. They said they could move us from Texas to Colorado and today was our move day—no one showed up. We’re having to scramble and find another way to move and they don’t want to give us a two thousand dollar deposit back. They will tell you what you want to hear and scam you. This is in May 2021, they’ll also say that these bad reviews are because they used to have different management. Don’t believe the lies.

Move size: 2 Bedroom Home Service cost: $5000

Cut and pasted from my Google review ( https://www.google.com/maps/reviews/data=!4m5!14m4!1m3!1m2!1s114983209524128548234!2s0x0:0x976e64013156b715?hl=en-US )

that includes pictures I took of the forms and the wrong moving truck:

"These pictures, with comments, are (1) one is of the moving truck with movers contracted out by Nationwide Movers, called "speed moving and services". A truck arrived, after a month, on Thursday, June 24th, but it did not have our things on it. We been in contact with Speed Moving and Services, and we aren't really getting anywhere, but, at least, the person in charge there has been both sympathetic and apologetic. I wish I could say the same for the company at the foundation of this debacle. After not getting anywhere with Nationwide Moving of America ("Nationwide Movers'-- the two names are synonyms, intentional? I'm not sure), so, I tried leaving a review on Nationwide Movers Facebook page, but, it would not go through, so I piggy backed my complaint on another Facebook review from another family with similar problems. (2) a picture of the actual paperwork from Nationwide Moving Of America (they give different addresses, one for Ft Lauderdale, the other on Google says Hollywood (on the map they're right next to each other). So, there is no question that this is the place. This review will clear up any confusion on that. (3) a picture of paperwork from Speed Moving and Services, a company that Nationwide Movers of America contracted out So, I am publishing that review here in hopes someone can help my family: "I'm commenting because I'm at my witt's end. I'm a disabled parent with disabled children and this company not only lost our mattresses and mobility equipment (I would have taken my medical supplies and mobility equipment in our vehicle but it wouldn't all fit, not with the children's supplies too) , but when we try and get some sort of reassurance, we are fielded to a person named "Michelle" who has been verbally cruel to us on the phone saying things that should not be said to a stranger, let alone a respectful customer. She had repeated lied to us as well, saying things that we can cross check and verify aren't true. It's been over a month with no guarantee we will see our things again, we end up paying more than we should have. There's no one we can call to get help. This has already been a drawn out emotionally and physically painful process. I feel hopeless and overwhelmed. Who can I go to about this??"

Move size: Studio Service cost: $2500

Nationwide movers of America

Moved from Chicago to Ft Lauderdale.

Pros: Price - at first. $1700. Not bad compared to others around 3k.

Pickup - on time and efficient.

Cons: Price - by the end of it. As soon as the pickup guys came, they said it’s going to cost me more. Doesn’t weigh or measure. He just says he’s done this before and knows. Ok. extra $600. Wow.

Communication - once you sign, no one ever picks up the 800 number or local Ft Lauderdale number either.

Dispatch did pick up a couple times.

Customer service replied by text but eventually got annoyed that I kept asking daily for my stuff and when delivery will happen and begged for even an estimate

date. So they tell you the pickup date and give you a backup date. Ok. For delivery you can tell them the date you want but it doesn’t matter. There’s no backup date, no window, nothing. They just keep saying driver will call you 24 hours before they deliver what? I live in an apartment Bldg and have to reserve an elevator and I work during the week. So need to know before just the day before. Even asked them for 2-3 day window. Nope. These people do not care. They deal with so many people they say and can’t get to us all.

Delivery: where do I begin? They hire 3rd party lovers even though they tell me at first that’s not what they do . And they are pretty much hands off after that. Insurance ? Forget it. They tell 3rd party and they don’t give a shit. The delivery guy finally calls me about 5 days after the day requested. He’s going to show up in two days. Ok. He shows up in an 18 wheeler. A semi truck. My Bldg says they’ve never seen anything like this. And the truck can’t fit in the dock. Of course. So they tell me they will bring a small uhaul, move things there and bring that over. But it’s going to cost me $300. It’s in the fine print of the contract. Wow. But it’s also late in the day and they can’t til the next day. Wow. Next day they show up and thank goodness it’s over.

Total cost around 2600. I would much rather have paid the 3k with a reputable company.

Move size: 1 Bedroom Home Service cost: $2600

Our movers showed up, packed the van, etc and things were smooth. And we signed for a specific cubic feet. When the scam artists went to deliver, they called me at 5pm for an 8am delivery the next day, STATING MY BILL WAS TRIPLED. Yes TRIPLED, of what was agreed upon. They never numbered the items prior to loading so guess what, when I asked for the numbering sheet they had to pull every thing off and redo it. When I got my final bill, the cubic feet were crossed out and a doubled square footage was wrote in. NOT WHAT I SIGNED BTW!!! These people are the definition of scam artists. Do yourselves a favor and DO NOT use this company!

Move size: 2 Bedroom Home Service cost: $10000

This is a scam and a con operation. If you make the mistake of giving them your credit card, you are not likely to get any of your "deposit" money back. However, if you read the contract and email a cancellation to "cancel@nationwidemovingstorage.com" within 48 hours you might just get 90% of your money back. If you call or email any of their many other email addresses, you will definitely not get anything back. After the 48 hours had passed, and my salesman had supposedly accepted my cancellation, another of the cons called to say basically 'ha ha, you did it wrong, read the contract and kiss your money goodbye.'

Just to get the occasional good review, they chose a name similar to another business in Florida, but perhaps they want these bad reviews so that customers back out, and they get the money for doing nothing but conning you.

I disputed the transaction with my credit card company, and cancelled the card so these cons couldn't do further damage. Better luck to you.

Move size: Partial Move Service cost: $4000

First I was quoted at $2300 for a studio apartment I was taking is a king bedroom set and couch a love set & (4) Flat screen TV’s & (5) medium boxes I paid a $900 deposit and close to pick up date I was told to pay an additional $250 because Jade Dawson said I went over the square feet I was quoted at then once the movers came I had to pay $935 because they said that Jade who did my quote listed two loveseats also they told me that nationwide are brokers they hire others moving companies I was told 7-10 days it’s been 30 days still no delivery date they couldn’t even tell me the location of where my belongings are every time I call I get no answer when I do get a answer I get told “Did you read your contract” and rushed off the phone I have two small children and we are still in a empty apartment due to Nationwide Jade Dawson have been very disrespectful and rude I moved from Seattle, WA to Houston, TX Which is a (34 hr) drive it should of never took over 30 days I really which I go with these guys I made the worse decision they called me from an ad and I have been treated like I owe them something after I spent 3k on a move!!

Move size: Studio Service cost: $2300

I paid a deposit to this company and cancel the same day stating that a big company was going to move I sent emails to both the sales and cancellation email. I had two members call me on saying I have you set up for the move and I told her it was cancel and she told me the date. Then I received a call yesterday saying the have a driver that can pick up my items and I told them im awaiting my refund and I need it now. I been waiting over a month to receive my refund. They tell you people will reach out and never do. Please dont used this company

Move size: 2 Bedroom Home Service cost: $3800