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Average service price

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$ 4726
Interstate move average
3% less than market avg.
$ 1663
Local move average
38% less than market avg.
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Review summary

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1276 reviews

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Heather Schiappacasse
Jun 23, 2024
Long-distance move from Little Elm, TX to Olanta, SC

Absolute Worse

Ive moved across the country 4 times, its stressful. Its even worse when you accidentally hire a shit hole company that screws you over at every turn.

They doubled the price - i had to pay an additional $7k on top of the $6k i had already given them. There were four guys that came to pack and move my furniture. None could speak well enough English and they ended up leaving so many of my items behind, i had to ask neighbors to ship my remaining things. “Perfectly Fine Moving” was the name of the idiots they sent. Some Russian guy who was a complete dick.

ZERO COMMUNICATION on what time the move was happening prior to. I had to call them and email them for 3 days to get a response. I feel like every person there just flat out lies about everything.

I went through the list of my items TWICE. The first time was with this guy named Dustin & the second time with Tim. Then the Russian guy gets to my house and says all the things i have on my list “aren’t on his” so they charge me extra, SEVEN THOUSAND DOLLARS EXTRA. Mind you, I’m LEAVING to move right then.

They said they were going to be at my house at 11:00 AM to move & unpack. They showed up at 5:30 with ONE PERSON to help them move me. So on top of having to pay all that extra money I also had to UNLOAD my own stuff.

They left all of their garbage here for-me to clean up AND didn’t set anything up but the beds.

Soo many broken items… a 1920s antique desk of my grandmothers, ruined. My coffee maker, ruined. I’m sure there’s more, I’m still unpacking.

And what kind of company doesn’t take CREDIT CARDS???? Venmo or Cashiers check and they charged me 3.5% in Venmo.

These guys are the WORST I’ve even encountered. Don’t use this company!!!!

Move size: 3 Bedroom Home Service cost: $14000

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Thumbnail photo by Heather Schiappacasse of Safe Ship Moving Services Second thumbnail photo by Heather Schiappacasse of Safe Ship Moving Services
Greg Hill
Aug 05, 2024
Long-distance move from Houston, TX to Norfolk, VA

Wish We'd Never Used Safe Ship Moving

We are working with Safe Ship as broker for daughter's interstate move from Texas to Virginia, and its been an absolute nightmare.

We had immediate delivery date of August 1 in estimate, and importance was repeatedly confirmed by the Safe Ship sales rep. Long story short - items picked up in Houston, Texas at noon on Saturday, July 27th, and as of late afternoon on Friday, August 2nd, they were still sitting in a warehouse a few miles away.

I have no idea if/when delivery will occur. All Safe Ship will says is that it should be there at some point point on or before August 13th. They have been shockingly ambivalent to our frustrations, unprofessional and unresponsive.

My daughter starts classes as first year med student this week. I've put her up in a hotel for the time being. I will probably have her buy sleeping bag and an air mattress in otherwise empty apartment, and some business casual close for beginning of school. When I raised these out-of-pocket expenses with Safe Ship, they were insultingly dismissive.

Terrible experience, and still not over. Cannot imagine why anyone would use Safe Ship, or how they stay in business. Wish we had done more diligence on front end, and used someone reputable.

Move size: 1 Bedroom Home Service cost: $2600

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Official company response

We deeply regret the distress and inconvenience you and your daughter have experienced with your recent move. We understand how crucial timely delivery is, especially given the significant life event of starting medical school. Your frustration is entirely understandable, and we sincerely apologize for the delays and the impact they have had on your plans.

As a broker, Safe Ship Moving Services coordinates with various carriers to facilitate moves, but we recognize that this does not alleviate your immediate concerns. The delivery window you mentioned should have been more accurately communicated, and we apologize if our initial estimates gave a different impression. The new delivery date provided by the carrier falls within their standard transit time, but we understand this is little consolation given your current situation.

Regarding your daughter's start of school and the related out-of-pocket expenses, we empathize with your position. While Safe Ship's primary role is to coordinate the logistics of the move, we are committed to working with our carrier partners to ensure that they are aware of the urgency and need for timely communication and action.

We encourage you to keep in close contact with our customer service team, who can provide updates as they become available and assist in expediting the process where possible.

If you have any further questions or need additional assistance, please do not hesitate to reach out.

Elle Winn
Aug 11, 2024
Long-distance move from Irving, TX to Denver, CO

DONT EVER BOOK THEM

DONT EVEN BOOK THEM. FIND SOMEONE ELSE. THIS IS A BROKER COMPANY. GO DIRECTLY TO A MOVING COMPANY AND BOOK THROUGH THEM. They will come upon here and defend themselves but honestly, trust me, please go with anyone else! Let them say what they want but the money trail we are about to lay out for you everything you need to know. They originally quoted us about $6000 for our move from Texas to Colorado, I chose them because they were the least expensive out of all of the companies but that was my mistake. They did it by “cubic feet”.

After the quality assurance call we were increased to $13000. Because APPARENTLY our cubic feet needs went from 700 to 1500 cubic feet. WHO THE HEK HAS THAT MUCH MONEY LAYING AROUND FOR A MOVE? I was sobbing so much every day. My husband and I were extremely stressed out, we were losing our hair! How are we able to come up with that much money and WE CANT CHARGE IT. 4 DAYS before our move and we had NO time to find another company and they had required us to put down a non refundable $5900 deposit. They contract the move out to some random companies that are all monopolized by Russians. YOU CAN ONLY PAY WITH DEBIT CARD. DELIVERY is CASH. If you want to go with them, accurate count of everything BEFORE YOU PACK UP AND MOVE because not only will they screw you, they will screw you several times. Because after that $13000 jump increase we were not able to buy ANYTHING ANYMORE and on top of that, after the guys loaded everything into our truck they had to increase it to $15000 because our things filled up the truck (Perfectly Fast Moving Co). After this fiasco, I called other moving companies and I found out it probably would have been cheaper to be charged the whole entire truck instead VS just PER CUBIC feet. WE FEEL SO CHEATED. BAIT AND SWITCH COMPANY 100%. THE ONLY GOOD THING ABOUT THIS COMPANY IS THEIR SWEET CUSTOMER SERVICE, I CRIED SO MANY TIMES TO THEM BECAUSE WHO THE HELL HAS $8000 OUT OF THEIR POCKET TO PAY THESE PEOPLE?? I hope the people and owners of this company have karma come back to them because they screwed my little family. ALSO SOME OF OUR STUFF IS BROKEN & THEY DAMAGED MY NEW WALLS.

Move size: 2 Bedroom Home Service cost: $15010

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Official company response

We are genuinely sorry to hear about the experience you and your family went through during your move. Moving can be an incredibly stressful event, and it sounds like your situation was particularly challenging. I appreciate you taking the time to share your feedback, and want to address some of the key points you've raised to provide clarity.

Safe Ship Moving Services is indeed a broker, not a moving company. As a broker, our role is to connect customers with moving companies that can meet their needs, and we work diligently to ensure that the moving companies we partner with are reliable and professional. We aim to provide accurate estimates based on the information provided during the initial calls, including the cubic footage of the items to be moved. However, sometimes changes in the inventory or additional items can lead to adjustments in the final cost.

Regarding the increase in your moving cost, unfortunately, this can sometimes happen if all items are not accounted for or if there are changes in the move plan. We always encourage customers to provide the most accurate inventory possible to avoid such situations, but I understand how upsetting it can be when the cost increases.

As for the payment methods, the companies we partner with typically have their own policies regarding payment types, and we try to communicate these clearly. I understand that requiring a large payment on short notice, especially in a way that limits your options, can be incredibly stressful.

I also want to sincerely apologize for the damage to your belongings and your new walls. This is not the outcome we strive for, and I encourage you to reach out to our customer service team for the claims information to file a claim for these damages. We take these issues seriously and want to ensure that you are compensated fairly.

If there’s anything further we can do to assist you, please don’t hesitate to reach out directly. We genuinely regret the distress this move has caused your family, and we want to help make things right where we can.

Kathryn Dudley
Aug 12, 2024
Long-distance move from Dallas, TX to Hendersonville, NC

Across country move

I would recommend these guys to others. They showed up on time and got right to work. They were very quick with the process while also making sure to take the extra time to properly wrapped all my items with both blankets and plastic. They all were very friendly and maintained a professional sense while working. I feel lucky that I had these guys come to my place to move my things. I know that they were handled properly and are in good hands. Once again I would recommend them to anyone looking for any type of move, whether it be across the country like me or just a local move.

Move size: 1 Bedroom Home Service cost: $6000

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Official company response

Thank you so much for your kind words and for taking the time to share your positive experience. We're thrilled to hear that the moving team provided timely, efficient, and professional service while taking the extra care to protect your belongings. It’s great to know that you felt confident and reassured throughout the process, whether for a cross-country move like yours or a local one. We truly appreciate your recommendation and are glad to have been a part of your successful move. If you ever need assistance in the future, we're here to help!

Roy Farnsworth
Aug 19, 2024
Long-distance move from Snowflake, AZ to Mount Vernon, IN

Good moving company

When they picked up, there was clear evidence of miscommunication between what we thought we were paying for and how they ended up charging. We did end up paying, I would say, substantially more. But maybe that is just how the cost of services were initially communicated.

However, the people we dealt with both with management and with the actual movers were polite and did a great job with our belongings. I would still give a good recommendation to others considering using their services. We were very happy with the delivery and their professionalism.

Move size: 2 Bedroom Home Service cost: $5943

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Official company response

Thank you for sharing your experience with us. We're glad to hear that despite the challenges with the cost, you were pleased with the professionalism and care shown by both our management team and the movers during your relocation. We understand that unexpected changes in pricing can be frustrating, and we appreciate your understanding that this might stem from how the cost of services was communicated initially.

As a broker, we work hard to provide accurate estimates based on the information available at the time of booking. However, there are times when unforeseen factors, such as additional items or services required, can lead to adjustments in the final cost.

Your positive feedback about the team's politeness and the care taken with your belongings is greatly appreciated. We're happy that the overall experience was positive and that you would recommend our services to others. If you ever need assistance in the future, we're here to help!

James Holland
Aug 19, 2024
Long-distance move from Houston, TX to Scotch Plains, NJ

Terrible experience

Words cannot begin to describe the disappointment I have with this company. It was a disaster from start to finish. I was originally quoted $12,000 for the move over the phone, and on the day of, I was told $23,000. What are you supposed to do when half of your items are already on the truck?! It was very frustrating. By way of background, no one at Safe Ship explained to me that they were using subcontractors. Also, they told me I could pay with credit card. I did upon initial deposit and at pick-up. Upon delivery, I get a call late afternoon Sunday that they were coming with my stuff the next morning at 9am, and I needed $8k cash. It was infuriating.

As for the quality of their subcontractor, the packers did not label any of the boxes, so it was total chaos when the boxes arrived because it was impossible to tell what went where. At the end of packing, the driver literally made me write a positive review on BBB for Safe Ship. He told me what to write and even typed part himself. I felt so uncomfortable. He then said that my items would be arriving by the following Thursday (one week from pickup). They showed up two and half weeks later. Of course, they demanded payment in full in cash before unloading, but what they did not tell me is that half my items were not there and would be coming by separate delivery. The next delivery did not take place until almost a full month after pickup! Mind you, I moved two bedrooms, a living room, dining room and study. After the first delivery, I had one bedroom with no footboard or mattress, one bedroom entirely missing and no dining room table or hutch. Living a whole month without these things after paying $23,000 felt like highway robbery. Also, for both deliveries, the driver hired guys off Crgslist, which made me feel super uncomfortable, as they had no background checks or qualifications for moving expensive furniture, nor were they likely insured. As for the second delivery, he said he would arrive next day at 9am. 11am, I texted him, and he said he would be there shortly. He did not show up until almost 7pm, demanded full payment again (despite having already paid), and he had no help until one guy from Crgslist showed up 30 minutes later. Tons of damage to furniture, missing pieces, including original artwork done by my deceased mother. Stay far away from this company! When I reported all of this to them, they just kept saying they were the middle-man and not responsible. I did not hire their subcontrator; they did! I wanted to deal with the company that sold me their services and that I had been able to research; not strangers!

Move size: 3 Bedroom Home Service cost: $23000

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Official company response

We sincerely apologize for the distressing experience you’ve described. Moving is already a challenging process, and it’s clear that the issues you faced added unnecessary frustration and discomfort. We deeply regret that the service did not meet your expectations.

Regarding the price increase on the day of your move, we understand how shocking and frustrating this must have been, especially when your items were already loaded onto the truck. Safe Ship Moving Services provides initial estimates based on the information given during the booking process. However, if there are discrepancies in inventory or unforeseen complexities, the final cost can differ. That said, this increase should have been communicated transparently and in advance, and we regret it if it wasn’t.

As a brokerage, Safe Ship Moving Services works with third-party carriers, and we clearly state our role as a broker in multiple places throughout our communications and documentation. This includes our website, where we outline our services and the nature of our business, as well as in the terms and conditions provided to you during the booking process. Additionally, this information is included in the contract that you sign, ensuring transparency about our role from the outset. Your feedback regarding the conduct and professionalism of the subcontractors is deeply concerning. The behavior you described, including pressuring you to write a positive review, is completely unacceptable and does not reflect the standards we expect from the carriers we work with.

The demand for cash payments upon delivery is also troubling. While some carriers have different payment policies, this too should have been communicated clearly at the outset to avoid such stressful situations. The fact that you were not informed properly and felt pressured to pay in cash is something we take seriously, and we will be addressing this issue with the carrier involved.

The disorganization of your boxes, the delays in delivery, and the handling of your belongings, particularly the damage to your furniture and the loss of sentimental items, are deeply regrettable. The use of unverified labor from platforms like Craigslist is highly concerning and not aligned with the professional standards we strive to uphold. We will be thoroughly reviewing the conduct of the subcontractor involved in your move.

Lastly, we understand your frustration with the response you received when you reported these issues. While Safe Ship Moving Services acts as a broker, we are committed to standing by our customers and addressing issues with the carriers we partner with. We apologize if this was not your experience, and we are committed to making improvements based on your feedback.

We know that no explanation can fully repair the frustration and inconvenience you’ve experienced, but please know that your feedback is invaluable.

Martin Joe
Oct 02, 2024
Long-distance move from Ransom, KS to Cameron, SC

Unfulfilled Promises

Safe Ship Moving Services left us stranded in a maze of delays and broken commitments. What was supposed to be a seamless move became a nightmare of missing items and zero accountability. Communication was scarce, and the lack of professionalism was astonishing. Our belongings were treated with careless disregard. I regret ever trusting them with this important task.

Move size: 3 Bedroom Home Service cost: $6700

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Official company response

We deeply regret that your experience with Safe Ship Moving Services has been so frustrating and stressful. We understand how critical it is for a move to go smoothly, and it’s disheartening to hear that the service fell short of your expectations. As a broker, our role is to connect customers like yourself with carriers who handle the actual transportation.

We apologize for the delays, miscommunication, and the handling of your items. While we work with multiple carriers, we strive to ensure that the companies we contract with meet high standards of care and professionalism. It’s clear from your feedback that there were serious breakdowns in these areas, and we want to make sure your concerns are addressed.

Please reach out to our customer service team so we can look into your situation further and assist in resolving any remaining issues. Your trust is important to us, and we want to do everything we can to rectify the situation.

William Chesney
Oct 04, 2024
Long-distance move from Saint Augustine, FL to Bayview, ID

Awful Service

My experience with Safe Ship Moving Services was an absolute disaster. The crew was completely unprofessional, arriving late and damaging multiple items during the move. Their lack of care was evident, and communication throughout the process was almost nonexistent. They even tried to charge extra fees that weren’t disclosed upfront. I would strongly advise against using this company. Total Disappointment.!

Move size: 3 Bedroom Home Service cost: $5767

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Official company response

I’m truly sorry to hear about your experience. We expect our partnered carriers to provide professional service, and it’s disappointing to hear that wasn’t the case. While we act as a broker, transparency about fees and proper communication are top priorities, and I apologize if those were lacking. Please reach out to our customer service team so we can address the damages. We appreciate your feedback and are committed to making this right.

Carol Cox
Oct 04, 2024
Long-distance move from The Colony, TX to Grants Pass, OR

…..

Moving is stressful and finding a reliable mover can often make or break it. These guys did an amazing job and took the stress out of moving, they recommended the right size crew for the job and were always in touch the entire time. The movers were polite, professional and efficient and got the job done in record time. I can't overstate the excellent experience they provided for my move and would not hesitate to recommend them to anyone looking for a moving company that cares about customer service. Thank you

Move size: 3 Bedroom Home Service cost: $31700

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Official company response

Thank you so much for taking the time to share your wonderful experience! We completely understand how stressful moving can be, and it’s fantastic to hear that we were able to ease that burden for you. It's always our mutual goal to ensure clear communication, and recommending the right crew size for each specific job is part of the commitment to providing a smooth and efficient moving experience. We're thrilled to know that the movers were polite, professional, and able to get everything done quickly without sacrificing care. Your kind words about our customer service mean a lot to us, and we’re grateful for your recommendation. If you ever need help with a future move or have any other questions, don’t hesitate to reach out. Thanks again for trusting us with your move!

Bronson Perrigo
Oct 09, 2024
Long-distance move from Danville, KY to Galena, IL

Unreliable Service

I had a very disappointing experience with Safe Ship Moving Services. They were unprofessional and unreliable throughout the entire process. First, they missed the scheduled pickup date without notifying me, which was incredibly frustrating. When they finally arrived, they rushed through packing and mishandled my belongings. Several items arrived damaged, and it was clear they didn’t handle anything with care. To make matters worse, their customer service was unresponsive when I tried to address these issues. I wouldn’t recommend Safe Ship Moving Services to anyone looking for a reliable and trustworthy moving company.

Move size: 3 Bedroom Home Service cost: $6500

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Official company response

We sincerely apologize for the frustrating experience you had with Safe Ship Moving Services. We understand how important it is for a move to go smoothly, and it’s upsetting to hear that we fell short of your expectations. Missing a scheduled pickup without proper communication is unacceptable, and we recognize the stress that can cause. Additionally, the way your belongings were handled is concerning, as the safety of your items should always be a top priority.

As a broker, Safe Ship works with moving carriers to coordinate your move, but we still hold ourselves accountable for ensuring the process is clear and seamless for you. We regret that this wasn’t your experience and that our customer service team didn’t respond promptly when you tried to reach out. We understand how crucial timely communication is, especially when addressing concerns like damages.

We encourage you to get in touch with our customer service team again, as we want to ensure this situation is properly resolved. You can also file a claim for the damaged items through the carrier, and we are here to assist in navigating that process. Thank you for your feedback, and we appreciate your understanding as we work to improve.

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Company Info

Boca Raton,Florida Map
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Safe Ship Moving Services has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 7789 NW Beacon Square Blvd, Boca Raton, FL, 33487, but movers usually cover a much larger area.

Company Notes

Safe Ship is a Veteran Owned and Operated Moving Brokerage. We are fully Licensed, Insured, and Bonded.

​

Since the beginning our purpose at Safe Ship has been to not only become the most preferred moving service for homeowners throughout the nation, but also to be known for our commitment to customer satisfaction and service. Our company facilitates relocation services of all sizes, no move is too small or large. From local to long distance moves, Safe Ship is here for you. From your minimal

Licenses & Certificates for Safe Ship Moving Services

Companies that transport household goods within Florida like Safe Ship Moving Services have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Safe Ship Moving Services license numbers for the government record information:

ICC MC number: 1139083
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3475743
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Safe Ship Moving Services cost for local moves?

We have calculated an approximate local moving market average price from 266 reviews of people moving within Florida to be $2668.

From 81 local reviews for Safe Ship Moving Services, we have calculated an average moving cost of $1663 for local moves.

This could mean that Safe Ship Moving Services is cheaper with about 38% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Safe Ship Moving Services cost for interstate moves?

From 9292 reviews of people moving long ditance, we concluded that the market average costs are around $4868 when moving long-distance.

For Safe Ship Moving Services, we estimate that their average long-distance moving costs will be around $4726, based on 940 long distance moving reviews.

This could mean that long-distance moving services costs of Safe Ship Moving Services for moving between states is cheaper with about 3% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Safe Ship Moving Services. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on Safe Ship Moving Services - a professional company located in 7789 NW Beacon Square Blvd, Boca Raton, FL, 33487. Discover Boca Raton, Florida moving companies.

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