Average service price

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$ 4698
Interstate move average
3% less than market avg.
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Based on 189 verified moving reviews
  • Some reviewers reported damaged belongings or missing items during the move. 46%86 reviews
    • When boxes were delivered items were broken, boxes had missing items

      1.0 Debra Corey Feb 24, 2024

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      Re: Out of state move

      On July 23rd, 2021 I had S and M Relo LLC move my home from Indiana to Florida. The company that contracted the move had assured me that my home items and business furniture would be safe. It took until September for truck to come. When boxes were delivered items were broken, boxes had missing items, my palm tree it’s leaves were broken on off, my brand new queen mattress was missing, the 2 Jamaican boys tried to deliver junk that wasn’t mine , my elliptical was broken, refused to take my church pew that was family memoir. I called numerous times , tried to follow claim, rude customer service, refuse to return call. Paid more than I contract stated. Contracting company Lee and Steve refused to answer or reimbursement for missing bed , lost items and broken items. Do not use this company, they have thieves working for them.

      Now it has been going on 3 years and still no reimbursement. The company does not pay face value of merchandise unless you add extra costly insurance. When they loaded my bed they spoke in foreign language while holding mattress. I ask what they said one Tony said he was trying to use mattress to hold everything from falling. Already my heart told me not…

    • some of our furniture was damaged because they failed to wrap items as was promised.

      1.0 Steve Schlicher Jul 26, 2023

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      BUYER BEWARE - S & M Relo are crooks

      This is the first time we made an interstate move. We had no idea the first person we talked to was a broker who then assigned us to S & M Relo LLC near Columbus OH. The broker based our “estimate” on the number of boxes and items we would be shipping. We had to guess as we didn’t have everything packed at this point. When the movers came to pick up our load, we didn’t have nearly the amount of items that we originally priced out. S & M refused to negotiate a new price, so we ended up having to over pay for our move. They moved our belongings to Florida within a timely manner however, some of our furniture was damaged because they failed to wrap items as was promised. They also stole items from us. Each time I call customer service, all I get are excuses (that’s if they even answer the phone!) and no one will call you back. They want me to file a claim with the insurance company who is about worthless as well. They will only pay cents on the dollar which does nothing for replacing damaged and lost items that are of family value. I’m sorry we used these crooks and would never recommend them to anyone – BUYER BEWARE!!! Do your research and you will find numerous complaints on…

    • Boxes had holes in them and some of my items had fallen out while being delivered and were already wet.

      1.0 Arden Brown May 18, 2023

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      Distance from Cincinnati Ohio to Orlando Florida

      This company delayed my delivery for almost two months. On inspection of the delivery some of my items were visually broken in the back of the truck. Boxes had holes in them and some of my items had fallen out while being delivered and were already wet. Boxes were missing, items were broken and my computer was stolen. They used staff that weren't able to write a comprehensible itinerary and it was impossible to read the items that were listed.

      A job that should have cost $3,500 ended up over $8,000 total or I would not receive my possession.

      Their insurance recovery process was a mess and very difficult to follow. Their secretary was rude and knew nothing about the business nor when my item would have been delivered. The manager Steve Coburn was never around to answer my questions.

      Do not use this company under any circumstances as they are not responsible nor professional enough to care for your items of love.

      I lost so much stuff that I can't even bear to think about it.

  • Some reviewers reported poor communication, unanswered calls, or unannounced handoffs to another carrier. 38%71 reviews
    • I emailed numerous times asking where it was and no response.

      1.0 Emily Mari Jan 27, 2022

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      Worst experience ever

      Do NOT use Nationwide Moving of America or S & M relo. I provided very accurate description of all my belongings (moving from studio apartment). They show up and demand I pay $1200 more. I had no choice because I already paid non refundable deposit. They were screaming at me to sign the 30 page contract or they would start charging me per minute I didn’t sign. I was promised my stuff would arrive in 20 days. It took 2 months. I emailed numerous times asking where it was and no response. One day I got a call and they said it would arrive the next day less than 24 hours. Each day they delayed until the next day. They delayed 3 days. Then on the day it arrives I get no warning they are on their way. I get a call the mover is there. He states he cannot enter my apartment with no reason. I had called before saying to please confirm it would not be an issue to enter where I was moving from or too and they reassured me it was no issue and no cost additional. The dispatch office calls and says the driver will not enter the apartment complex and I can pay them to store my stuff for one day $1k and still get all of my stuff out of storage and into my apartment or get a uhaul for them to…

    • No call from anyone and no return calls. Ghosted by NEM.

      1.0 Margaret Jackson Jan 22, 2022

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      Terrible experience

      Started out amazing with National Express Moving, thought they really cared. I have never moved a household long distance. Boy did they see me coming a mile away. Booked my space 3 months ahead of time $2800. They called the day before the movers were to arrive and said “oh, you have boxes as well as furniture?” Well, yes!!! Like I said originally, moving the whole household. That $2800 went up to $5600. “You’ll need more space.” Between a rock and a hard place there. Had no choice but to pay. Then it just got better……NOT!! The mover didn’t show up when scheduled. No call from anyone and no return calls. Ghosted by NEM. Found out they are just brokers making a sale. They lie just to get a sale, then dump you onto a sub contractor. Found out that S&M Relo was the actual mover. I finally was able to get ahold of someone there the day after the no show. They had claimed to have called and left a message. Turns out they had called another customer in another state. Still gets better, movers show up and claim I have too much stuff and need to pay for more space. WTF!!!! After 2.5hrs and them taking a video of my stuff the price went up again!!! $11,600 more!!! I’m stuck now. The house…

    • they ignore us.

      1.0 Brittany Means Jul 25, 2021

  • Some reviewers reported final charges above their initial quote or unexpected fees — most often for added weight/volume and stairs. 38%71 reviews
    • they decided they couldn't move it for the agreed upon $400 but now wanted $1200 to move it day of.

      1.0 Joshua D Ebner Aug 15, 2022

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      TERRIBLE COMPANY THEY WILL DESTROY EVERYTHING

      This company delayed until 45 business days to get me "some of my items". The move cost $6K, they did over $8K in damages and lost items. Boxes had holes in them like animals ate them, water damage on everything, boxes looked like they had been thrown several times, Fragile or not. They lost a mattress, not sure how you do that. On the day of the move they tried to upcharge me on all agreed upon items. Had to sell my motorcycle because they decided they couldn't move it for the agreed upon $400 but now wanted $1200 to move it day of. Now after all of this, it has taken months to try and get compensation, and they offered me $96 refund. $96. This move ended up costing me $14k in the end, they even lost every picture I've ever had of friends and family. Terrible, shady company. Run away.

    • Charged for boxes they never used AND charged for packing of those boxes

      1.0 Gwen Litke Jul 31, 2022

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      Move from MN to Fl

      This company is a SCAM. Paid for 1100 CF and they only delivered 850 CF. Moved my personal belongings to two different "storage" places before actually delivering my items. Charged for boxes they never used AND charged for packing of those boxes - what a scam. Many items damaged, broken or never delivered. Many boxes had been opened and gone through prior to delivery. One box had dog food in it and I do not even own a dog. Black foot prints on several photos that were strewn in several boxes. Obviously a box with photos had broken open in the move and the movers casually opened several other boxes and threw them in. Attempted to charge for delivery when they attempted delivery but never called me about it and the driver did not have to correct phone number. Needless to say he did not have the Bill of Lading that is to accompany the contents of the move at all times. Response from the company was horrific. The company they use for file claims is as "shoddy" as they are. They did not respond to requests and if they ever did it was an automated response that indicated your request for more information or details was never read. Online procedure for submission of claim did not allow…

    • They immediately nearly doubled the price.

      1.0 Todd Fox May 12, 2022

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      Bloody horrible

      I was assigned them by a moving broker. They immediately nearly doubled the price. Were three days late on pickup. I paid for full service and they didn't even bring boxes. They threw stuff in trash bags (kitchen stuff) and used boxes I had saved. It took four weeks to get my items.

      Several things were missing, either misdelivered or stolen. Over $700 in items

      Their answer was offering me $79 for my "trouble". The owner was snide and near impossible to reach

      I would rather use a mule train next time.

  • Some reviewers reported late deliveries or missed delivery windows. 33%62 reviews
    • Items were not picked up until Wednesday

      1.0 Hunter Wolfe Jun 11, 2022

    • nearly 10 weeks later and there’s no sign yet of our furniture and belongings reaching Maine

      1.0 Eric Buch Apr 27, 2022

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      Dubious Company / Poor Customer Service

      We booked our move from New Mexico a month in advance for the third week of February ‘22, only to have the pickup date change five times over the course of the week. They finally showed up at 3:30 pm on Friday and immediately invalidated our original broker estimate, writing a new one that was 78% higher (outlandish!). Before they would lift a finger, the lead person insisted that we transfer an additional $1,200+ downpayment to the company (which we did under duress)….Now here we are nearly 10 weeks later and there’s no sign yet of our furniture and belongings reaching Maine (the delivery window was February 26 - April 11). Calls to customer service and to the broker get the same response: “your shipment is in a warehouse awaiting the assignment of a driver.”There is clearly no one who is able to provide any meaningful information, including a timeline (weeks? months?) as to when we might expect to receive our goods. Very frustrating.

    • Its now 3/22/22, no notifications as to why the delay, and will not respond to my emails.

      1.0 Peter Djordjevich Mar 23, 2022

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      HARD PASS....CANCEL IMMEDIATELY

      Items picked up 1/28/22 with last date of delivery spread 3/22/22. I was patient and waited until the last day. Its now 3/22/22, no notifications as to why the delay, and will not respond to my emails. They keep feeding me the excuse that they "don't have any drivers available." Why would you take the job if you knew you couldn't deliver in a timely manner. I've been without all of my things for two months now, WHAT A JOKE. Contacted moveresuce.com and they are assisting me with trying to get my belongings back. If your move is brokered out to S&M please do yourself a favor, forfeit your deposit, and IMMEDIATELY CANCEL. You'd be just as well served by taking a match to your belongings and starting over at your new destination. No clue as to when or IF I will ever see my things again.

  • Some reviewers praised the moving crew for being professional, polite, and helpful. 28%53 reviews
    • Fair prices.

      5.0 John Johnson Jul 30, 2021

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      Very professional. Fair prices. They were able to easily disassemble and assemble furniture that other moving companies had refused.

    • efficient, helpful

      5.0 James Mendenhall Jul 26, 2021

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      Five stars!!

      This was the best moved I've ever experienced and I've moved A LOT. They were on time, efficient, helpful, and nothing was broken or damaged, not even a scratch. Friendly guys, asked where we wanted everything, were willing to relocate things when necessary. Quicker than I could've imagined and the price was fair and worth every penny. Will never move with anyone else. I highly recommend this company, you won't regret it. I can't believe I'm saying this because I didn't think it was possible, but this move was totally stress-free. Five stars!!

    • very friendly and patient

      5.0 Arthur Lee Jul 26, 2021

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      S & M Relo LLC team were super-fast and efficient! They were also very friendly and patient. Would definitely use them anytime I need to move

Review summary

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196 reviews

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Reviews

Steven Pharr
Jun 21, 2021
Long-distance move from Fairburn, GA to Ramer, TN

S & M Relo LLC got back to me very quickly

S & M Relo LLC got back to me very quickly and their moving consultant was really good. The moving crew was nice and helpful too. I have nothing but good things to say about them. It was a great experience.

Move size: 3 Bedroom Home Service cost: $2254

Brad Tello
Jun 23, 2021
Long-distance move from Fairfield, ID to Sabula, IA

I recommend S & M Relo LLC.

I recommend S & M Relo LLC. I communicated with them clearly and knew what I was getting into. S & M Relo LLC was very honest because they said if we went over 5000 pounds they were going to charge us incrementally for what we were over when we use the truck. They made sure I understood how they charge. It was refreshingly candid and honest.

Move size: 2 Bedroom Home Service cost: $2530

Kenzie Cook
Jul 15, 2021
Long-distance move from Columbus, OH to Sarasota, FL

DO NOT USE THIS COMPANY

If you are looking to move long distances and looking for a company to do it all for you. DO NOT CHOOSE this company. I have put over $6k into this company, just for them to tell me that my stuff will not arrive on the dates that I gave the company for delivery, after we were quoted $4k originally and they tried to say we had more stuff than the original quote and doubled the original price to $8k for less than half of a uhual. we ended up getting less space and paid $6k instead. They scheduled the crew to come pick up our stuff on Monday and they showed up late on Tuesday. The crew that came and picked up our stuff was rude and clearly didn't care about our stuff and was very unprofessional. now we are we want out stuff on the delivery date we gave them, and now they are saying for that to happened we will have to pay a $2k for them to expedite for our original date. now currently waiting for phone calls back from the supervisor which it's been 4 hours. not to mention we talked to someone and they hung up on us. i do not recommend this company to anyone.

Move size: 2 Bedroom Home Service cost: $6000

Dawn Richardson
Jul 13, 2021
Long-distance move from Tampa, FL to Ragsdale, IN

I can't say enough about this group!!

I have moved more times than I want to count. These guy were the best. They were on time. They were friendly and professional. They cleared out a 26ft u-haul in less than two hours. They were very careful with everything. I can't say enough about this group!!

Move size: 2 Bedroom Home Service cost: $3268

Harold Alexander
Jul 01, 2021
Long-distance move from Rabun Gap, GA to Fabyan, CT

Everything went very smoothly!!

Everything went very smoothly and everyone kept in touch with everybody and it worked out perfectly. S & M Relo LLC is a very reputable company and I would definitely recommend them.

Move size: 2 Bedroom Home Service cost: $2485

Christy Langston
Aug 12, 2021
Long-distance move from Lake Havasu City, AZ to Santa Fe, NM

Most terrible rip off disrespectful nightmare I ever dealt with in my

First off they were late to pick up which caused all my plans to not work. Second they were supposed to drop off the next day and when I called to confirm what time they told me of it could be 30 days. Are you kidding me? No bed no clothes or anything?? Ended up paying over 10000 and had to pay extra to get it than over a weekLater. Also to top it off they broke EVERYTHING!!!!!! Or it was just missing!!! Than offered me 40 dollars to compensate. DO NOT USE THIS COMPANY!!!! I don’t even consider this poor service if I could of I would of have no stars at alllll

Move size: 2 Bedroom Home Service cost: $11000

Terry David
Jul 24, 2021
Long-distance move from Eagleville, CA to Dale, IN

Excellent experience all around.

Excellent experience all around. They arrived on-time, in masks, and took great care with every piece of furniture and every box. Excellent communication at booking time, a few days before the move, and the morning of the move. This was the best experience I've had with a moving company.

Move size: 2 Bedroom Home Service cost: $2698

Thomas Creasman
Jul 25, 2021
Long-distance move from East Ellijay, GA to Dagsboro, DE

These guys are amazing.

These guys are amazing. Efficient and very polite! Price was competitive also. Would definitely use them again.

Move size: 3 Bedroom Home Service cost: $3265

Arthur Lee
Jul 26, 2021
Long-distance move from East Point, LA to Alachua, FL

S & M Relo LLC team were super-fast and efficient!

S & M Relo LLC team were super-fast and efficient! They were also very friendly and patient. Would definitely use them anytime I need to move

Move size: 3 Bedroom Home Service cost: $3308

John Johnson
Jul 30, 2021
Long-distance move from Eden, AZ to Alachua, FL

Very professional.

Very professional. Fair prices. They were able to easily disassemble and assemble furniture that other moving companies had refused.

Move size: 3 Bedroom Home Service cost: $3308

Herbert Henn
Jul 30, 2021
Long-distance move from Dahlonega, GA to Cade, LA

They'll make your move a little less stressful.

We had a great experience with S & M Relo LLC today. They were efficient and made sure everything was protected. I've moved many times; these guys are some of the best! They'll make your move a little less stressful.

Move size: 3 Bedroom Home Service cost: $3654

Marie Jean
Nov 13, 2021
Long-distance move from Elyria, OH to Brooklyn, NY

If there was a 0, I'd put it at level

Unprofessional movers who between nation wide movers of America do not honor the contracts. Overcharged and no employee accepts accountability. Condescending attitudes all around. DO NOT USE either company.

Move size: 1 Bedroom Home Service cost: $2100

Bruce Yokley
Jan 06, 2022
Long-distance move from Scottsdale, AZ to Albuquerque, NM

Crooks

They suck. Lose your furniture and don't even care. Don't use these idiots. Sent guys to pick up my furniture reeking of marijuana. Do not use these people at all costs.

Move size: 3 Bedroom Home Service cost: $9000

Judy Penkala
Dec 05, 2021
Long-distance move from Arizona to New Jersey

Move from Arizona to New Jersey

It took this company 2-1/2 months to deliver 1/2 of my possessions. The other missing 1/2 was my most precious possessions, including all family pictures and my mom, dad and husband's possessions. 1/2 of my beautiful furniture, everything gone. This company took advantage of an 81 year old woman and I am totally devastated and broken.

Move size: Studio Service cost: $6000

Eric Buch
Apr 27, 2022
Long-distance move from Las Cruces, NM to Belfast, ME

Dubious Company / Poor Customer Service

We booked our move from New Mexico a month in advance for the third week of February ‘22, only to have the pickup date change five times over the course of the week. They finally showed up at 3:30 pm on Friday and immediately invalidated our original broker estimate, writing a new one that was 78% higher (outlandish!). Before they would lift a finger, the lead person insisted that we transfer an additional $1,200+ downpayment to the company (which we did under duress)….Now here we are nearly 10 weeks later and there’s no sign yet of our furniture and belongings reaching Maine (the delivery window was February 26 - April 11). Calls to customer service and to the broker get the same response: “your shipment is in a warehouse awaiting the assignment of a driver.”There is clearly no one who is able to provide any meaningful information, including a timeline (weeks? months?) as to when we might expect to receive our goods. Very frustrating.

Move size: Partial Move Service cost: $4650

Kristi Williams
Jul 08, 2022
Long-distance move from Clio, MI to Slidell, LA

Horrible, Horrible mover

These ARE NOT professional movers. They are con men who destroy irreplaceable family antique furniture and glassware. Also, you will never, ever get all your stuff back. I paid them over $11,000. They are scammers.

Move size: 2 Bedroom Home Service cost: $11000

Uday Shah
Sep 25, 2020
Long-distance move from Arizona to Virginia

Avoid using S & M RELO LLC.

S & M RELO LLC

Tel (614)892-7502

115 E Main St, Fulton, Ohio 43321

customerservice@smrelo.com

please avoid using S & M RELO LLC services.

customer service is very poor.

they charge 2.5 times on estimates.

they took more than 2 months to deliver goods.

customer service does not know have information so they give false information.

so are not good in $ estimates & time estimates & poor customer service.

Move size: 2 Bedroom Home Service cost: $3000

Daniel Campbell
Oct 29, 2020
Long-distance move from Cleveland, OH to Aurora, IL

Very reliable moving service!

They shoved up on time and moved all my staff in very safe and professional way. The moving team was friendly, respectful and well organized. The final bill was very acceptable and nothing was damaged. I can't ask for more! Very reliable moving service!

Move size: 3 Bedroom Home Service cost: $3650

Ricky Henderson
Oct 30, 2020
Long-distance move from Hialeah, FL to Table Grove, IL

I will definitely use them for my next move.

I had a great experience moving from Agoura Hills to Woodland Hills with S & M Relo LLC. The staff was very professional and respectful, the whole move was completed in 4 hours which was hard to believe. I will definitely use them for my next move.

Move size: 3 Bedroom Home Service cost: $3600

Robert Wallace
Oct 31, 2020
Long-distance move from Brooklyn, NY to Sabina, OH

S & M Relo LLC team shoved up on time.

S & M Relo LLC team shoved up on time, they packed our staff and moving went safe and quickly. Definitely best moving experience we had. Highly recommend S & M Relo LLC!

Move size: 3 Bedroom Home Service cost: $2650

William Church
Oct 27, 2020
Long-distance move from Houston, TX to Thornton, CO

Will highly recommend S & M Relo LLC!

I used this service in the past and was always completely satisfied. This time I needed a quick moving, I called them and they were available in acceptable time. The moving went great, price was fair and I can't ask for more. Thanks guys, will highly recommend S & M Relo LLC!

Move size: 3 Bedroom Home Service cost: $5900

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About S & M Relo LLC

2.6 from 196 reviews · Fulton, OH movers

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Their address is 115 East Main Street, Fulton, OH, 43321, but movers usually cover a much larger area.

Licenses & Certificates for S & M Relo LLC

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the S & M Relo LLC license numbers for the government record information:

ICC MC number: 1024604
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3253956
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is S & M Relo LLC cost for interstate moves?

From 11914 reviews of people moving long ditance, we concluded that the market average costs are around $4858 when moving long-distance.

For S & M Relo LLC, we estimate that their average long-distance moving costs will be around $4698, based on 158 long distance moving reviews.

This could mean that long-distance moving services costs of S & M Relo LLC for moving between states is cheaper with about 3% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed S & M Relo LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on S & M Relo LLC - a professional company located in 115 East Main Street, Fulton, OH, 43321. Discover Fulton, Ohio moving companies.

*MoveAdvisor may not be affiliated with S & M Relo LLC and the estimates may be provided from other professional movers in our network.

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