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$ 4698
Interstate move average
3% less than market avg.
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Based on 189 verified moving reviews
  • Some reviewers reported damaged belongings or missing items during the move. 46%86 reviews
    • When boxes were delivered items were broken, boxes had missing items

      1.0 Debra Corey Feb 24, 2024

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      Re: Out of state move

      On July 23rd, 2021 I had S and M Relo LLC move my home from Indiana to Florida. The company that contracted the move had assured me that my home items and business furniture would be safe. It took until September for truck to come. When boxes were delivered items were broken, boxes had missing items, my palm tree it’s leaves were broken on off, my brand new queen mattress was missing, the 2 Jamaican boys tried to deliver junk that wasn’t mine , my elliptical was broken, refused to take my church pew that was family memoir. I called numerous times , tried to follow claim, rude customer service, refuse to return call. Paid more than I contract stated. Contracting company Lee and Steve refused to answer or reimbursement for missing bed , lost items and broken items. Do not use this company, they have thieves working for them.

      Now it has been going on 3 years and still no reimbursement. The company does not pay face value of merchandise unless you add extra costly insurance. When they loaded my bed they spoke in foreign language while holding mattress. I ask what they said one Tony said he was trying to use mattress to hold everything from falling. Already my heart told me not…

    • some of our furniture was damaged because they failed to wrap items as was promised.

      1.0 Steve Schlicher Jul 26, 2023

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      BUYER BEWARE - S & M Relo are crooks

      This is the first time we made an interstate move. We had no idea the first person we talked to was a broker who then assigned us to S & M Relo LLC near Columbus OH. The broker based our “estimate” on the number of boxes and items we would be shipping. We had to guess as we didn’t have everything packed at this point. When the movers came to pick up our load, we didn’t have nearly the amount of items that we originally priced out. S & M refused to negotiate a new price, so we ended up having to over pay for our move. They moved our belongings to Florida within a timely manner however, some of our furniture was damaged because they failed to wrap items as was promised. They also stole items from us. Each time I call customer service, all I get are excuses (that’s if they even answer the phone!) and no one will call you back. They want me to file a claim with the insurance company who is about worthless as well. They will only pay cents on the dollar which does nothing for replacing damaged and lost items that are of family value. I’m sorry we used these crooks and would never recommend them to anyone – BUYER BEWARE!!! Do your research and you will find numerous complaints on…

    • Boxes had holes in them and some of my items had fallen out while being delivered and were already wet.

      1.0 Arden Brown May 18, 2023

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      Distance from Cincinnati Ohio to Orlando Florida

      This company delayed my delivery for almost two months. On inspection of the delivery some of my items were visually broken in the back of the truck. Boxes had holes in them and some of my items had fallen out while being delivered and were already wet. Boxes were missing, items were broken and my computer was stolen. They used staff that weren't able to write a comprehensible itinerary and it was impossible to read the items that were listed.

      A job that should have cost $3,500 ended up over $8,000 total or I would not receive my possession.

      Their insurance recovery process was a mess and very difficult to follow. Their secretary was rude and knew nothing about the business nor when my item would have been delivered. The manager Steve Coburn was never around to answer my questions.

      Do not use this company under any circumstances as they are not responsible nor professional enough to care for your items of love.

      I lost so much stuff that I can't even bear to think about it.

  • Some reviewers reported poor communication, unanswered calls, or unannounced handoffs to another carrier. 38%71 reviews
    • I emailed numerous times asking where it was and no response.

      1.0 Emily Mari Jan 27, 2022

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      Worst experience ever

      Do NOT use Nationwide Moving of America or S & M relo. I provided very accurate description of all my belongings (moving from studio apartment). They show up and demand I pay $1200 more. I had no choice because I already paid non refundable deposit. They were screaming at me to sign the 30 page contract or they would start charging me per minute I didn’t sign. I was promised my stuff would arrive in 20 days. It took 2 months. I emailed numerous times asking where it was and no response. One day I got a call and they said it would arrive the next day less than 24 hours. Each day they delayed until the next day. They delayed 3 days. Then on the day it arrives I get no warning they are on their way. I get a call the mover is there. He states he cannot enter my apartment with no reason. I had called before saying to please confirm it would not be an issue to enter where I was moving from or too and they reassured me it was no issue and no cost additional. The dispatch office calls and says the driver will not enter the apartment complex and I can pay them to store my stuff for one day $1k and still get all of my stuff out of storage and into my apartment or get a uhaul for them to…

    • No call from anyone and no return calls. Ghosted by NEM.

      1.0 Margaret Jackson Jan 22, 2022

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      Terrible experience

      Started out amazing with National Express Moving, thought they really cared. I have never moved a household long distance. Boy did they see me coming a mile away. Booked my space 3 months ahead of time $2800. They called the day before the movers were to arrive and said “oh, you have boxes as well as furniture?” Well, yes!!! Like I said originally, moving the whole household. That $2800 went up to $5600. “You’ll need more space.” Between a rock and a hard place there. Had no choice but to pay. Then it just got better……NOT!! The mover didn’t show up when scheduled. No call from anyone and no return calls. Ghosted by NEM. Found out they are just brokers making a sale. They lie just to get a sale, then dump you onto a sub contractor. Found out that S&M Relo was the actual mover. I finally was able to get ahold of someone there the day after the no show. They had claimed to have called and left a message. Turns out they had called another customer in another state. Still gets better, movers show up and claim I have too much stuff and need to pay for more space. WTF!!!! After 2.5hrs and them taking a video of my stuff the price went up again!!! $11,600 more!!! I’m stuck now. The house…

    • they ignore us.

      1.0 Brittany Means Jul 25, 2021

  • Some reviewers reported final charges above their initial quote or unexpected fees — most often for added weight/volume and stairs. 38%71 reviews
    • they decided they couldn't move it for the agreed upon $400 but now wanted $1200 to move it day of.

      1.0 Joshua D Ebner Aug 15, 2022

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      TERRIBLE COMPANY THEY WILL DESTROY EVERYTHING

      This company delayed until 45 business days to get me "some of my items". The move cost $6K, they did over $8K in damages and lost items. Boxes had holes in them like animals ate them, water damage on everything, boxes looked like they had been thrown several times, Fragile or not. They lost a mattress, not sure how you do that. On the day of the move they tried to upcharge me on all agreed upon items. Had to sell my motorcycle because they decided they couldn't move it for the agreed upon $400 but now wanted $1200 to move it day of. Now after all of this, it has taken months to try and get compensation, and they offered me $96 refund. $96. This move ended up costing me $14k in the end, they even lost every picture I've ever had of friends and family. Terrible, shady company. Run away.

    • Charged for boxes they never used AND charged for packing of those boxes

      1.0 Gwen Litke Jul 31, 2022

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      Move from MN to Fl

      This company is a SCAM. Paid for 1100 CF and they only delivered 850 CF. Moved my personal belongings to two different "storage" places before actually delivering my items. Charged for boxes they never used AND charged for packing of those boxes - what a scam. Many items damaged, broken or never delivered. Many boxes had been opened and gone through prior to delivery. One box had dog food in it and I do not even own a dog. Black foot prints on several photos that were strewn in several boxes. Obviously a box with photos had broken open in the move and the movers casually opened several other boxes and threw them in. Attempted to charge for delivery when they attempted delivery but never called me about it and the driver did not have to correct phone number. Needless to say he did not have the Bill of Lading that is to accompany the contents of the move at all times. Response from the company was horrific. The company they use for file claims is as "shoddy" as they are. They did not respond to requests and if they ever did it was an automated response that indicated your request for more information or details was never read. Online procedure for submission of claim did not allow…

    • They immediately nearly doubled the price.

      1.0 Todd Fox May 12, 2022

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      Bloody horrible

      I was assigned them by a moving broker. They immediately nearly doubled the price. Were three days late on pickup. I paid for full service and they didn't even bring boxes. They threw stuff in trash bags (kitchen stuff) and used boxes I had saved. It took four weeks to get my items.

      Several things were missing, either misdelivered or stolen. Over $700 in items

      Their answer was offering me $79 for my "trouble". The owner was snide and near impossible to reach

      I would rather use a mule train next time.

  • Some reviewers reported late deliveries or missed delivery windows. 33%62 reviews
    • Items were not picked up until Wednesday

      1.0 Hunter Wolfe Jun 11, 2022

    • nearly 10 weeks later and there’s no sign yet of our furniture and belongings reaching Maine

      1.0 Eric Buch Apr 27, 2022

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      Dubious Company / Poor Customer Service

      We booked our move from New Mexico a month in advance for the third week of February ‘22, only to have the pickup date change five times over the course of the week. They finally showed up at 3:30 pm on Friday and immediately invalidated our original broker estimate, writing a new one that was 78% higher (outlandish!). Before they would lift a finger, the lead person insisted that we transfer an additional $1,200+ downpayment to the company (which we did under duress)….Now here we are nearly 10 weeks later and there’s no sign yet of our furniture and belongings reaching Maine (the delivery window was February 26 - April 11). Calls to customer service and to the broker get the same response: “your shipment is in a warehouse awaiting the assignment of a driver.”There is clearly no one who is able to provide any meaningful information, including a timeline (weeks? months?) as to when we might expect to receive our goods. Very frustrating.

    • Its now 3/22/22, no notifications as to why the delay, and will not respond to my emails.

      1.0 Peter Djordjevich Mar 23, 2022

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      HARD PASS....CANCEL IMMEDIATELY

      Items picked up 1/28/22 with last date of delivery spread 3/22/22. I was patient and waited until the last day. Its now 3/22/22, no notifications as to why the delay, and will not respond to my emails. They keep feeding me the excuse that they "don't have any drivers available." Why would you take the job if you knew you couldn't deliver in a timely manner. I've been without all of my things for two months now, WHAT A JOKE. Contacted moveresuce.com and they are assisting me with trying to get my belongings back. If your move is brokered out to S&M please do yourself a favor, forfeit your deposit, and IMMEDIATELY CANCEL. You'd be just as well served by taking a match to your belongings and starting over at your new destination. No clue as to when or IF I will ever see my things again.

  • Some reviewers praised the moving crew for being professional, polite, and helpful. 28%53 reviews
    • Fair prices.

      5.0 John Johnson Jul 30, 2021

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      Very professional. Fair prices. They were able to easily disassemble and assemble furniture that other moving companies had refused.

    • efficient, helpful

      5.0 James Mendenhall Jul 26, 2021

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      Five stars!!

      This was the best moved I've ever experienced and I've moved A LOT. They were on time, efficient, helpful, and nothing was broken or damaged, not even a scratch. Friendly guys, asked where we wanted everything, were willing to relocate things when necessary. Quicker than I could've imagined and the price was fair and worth every penny. Will never move with anyone else. I highly recommend this company, you won't regret it. I can't believe I'm saying this because I didn't think it was possible, but this move was totally stress-free. Five stars!!

    • very friendly and patient

      5.0 Arthur Lee Jul 26, 2021

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      S & M Relo LLC team were super-fast and efficient! They were also very friendly and patient. Would definitely use them anytime I need to move

Review summary

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196 reviews

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Reviews

Ron Harris
Nov 29, 2020
Long-distance move from Brooklyn, NY to Aurora, IL

Holy moly batman AMAZING!!!

Holy moly batman AMAZING!!! The moving team were INCREDIBLE!!! They were friendly, quick and full of hustle. Our stuff was moved without harm. I can't stress how fast this team was, which saved us a ton of money. Will definitely request Fernando and his team if/when we move again.

Move size: 3 Bedroom Home Service cost: $2600

Sondra Velazquez
Nov 18, 2020
Long-distance move from Orlando, FL to Ragland, AL

S & M Relo LLC team were EXTREMELY efficient.

S & M Relo LLC team were EXTREMELY efficient and got all my things to my new apartment safely. They saw my three floor walk up as a great exercise and remained positive and helpful the whole time! I’ve never had a move go so smoothly - will definitely be using them again.

Move size: 3 Bedroom Home Service cost: $2600

Kent Swanson
Jan 13, 2021
Long-distance move from Mesa, AZ to Hastings, MN

Not reliable

Picked up my furniture on Dec. 27th 2020. in Mesa,AZ. I'm now in Hastings,MN waiting on Jan.12th. No contact, never answer phone. Not fun living in hotel with service dog. And price keeps increasing! Never again will I use or recommend them to anyone

Move size: 1 Bedroom Home Service cost: $2700

Fatima Turner
Jan 13, 2021
Long-distance move from Arizona to Ohio

The whole company is a piece of crap

First off this company is EXTREMELY unprofessional from the owner to the employees..... NEVER USED THEM... I am a 10 year air force veteran and have moved all over the country never have I ever had to wait 2 months to have my property delivered after 3 promised delivery days. I missed work due to their lying. After a delayed delivery I spoke with the owner who has no type of customer service... this man had the nerves to yell and overtalk me while I explained my concerns and disappointments with my experience with his company... he did not care nor did he try to compensate me for their mistakes.... to make it worst they overcharge and extremely overpriced for their horrible service

Move size: 3 Bedroom Home Service cost: $5000

Jacob Sheppard
Jan 17, 2021
Long-distance move from Bronx, NY to Akron, OH

Great company!

S & M Relo LLC helped us pack up our 3 bedroom condo and moved us into our new home. I couldn’t believe how they managed to pack the entire house up in just a few hours. These guys are pros! They labeled everything so that unpacking was easy and fast. Great company!

Move size: 3 Bedroom Home Service cost: $4100

Brandon Chun
Jan 11, 2021
Long-distance move from Seattle, WA to East Ellijay, GA

Excellent moving company!!

Excellent moving company!! They had me out of my old place and into my new place in about 3 1/2 hours. The movers took great care with my things and were very friendly. Amazing experience! Definitely recommending S & M Relo LLC.

Move size: 3 Bedroom Home Service cost: $4900

William Celis
Jan 30, 2021
Long-distance move from Tafton, PA to East Point, LA

S & M Relo LLC is the best moving company.!!

S & M Relo LLC is the best moving company.!! I had to move into a new apartment, and that to in a different state. I hired S & M Relo LLC. They made my move possible. They had everything planned, Except the address details i didn’t had to give any more information. They communicated well. The move was completed on time. Highly recommended.

Move size: 3 Bedroom Home Service cost: $5000

Maurice Stokes
Jan 30, 2021
Long-distance move from Los Angeles, CA to Topeka, KS

I would definitely recommend S & M Relo LLC.

S & M Relo LLC arrived today after a long hot drive with nothing but smiles and great attitude. They kept in contact with me with updates before their arrival. They were extremely efficient and careful with packing and securing the items to be moved. I would definitely recommend S & M Relo LLC.

Move size: 3 Bedroom Home Service cost: $5600

Samantha Swanson
Oct 17, 2021
Long-distance move from Davenport, IA to Greensboro, NC

Awful

Unprofessional and when they got here (a week early) they upped my quit by $5000. Debbie the manger was so unprofessional I don’t know how she has a job. They even threaten to damage all our stuff because I was mad about the increased rate. Do NOT use this company. Would give less stars if I could.

Move size: 2 Bedroom Home Service cost: $6500

Jonathan Mitchell
Mar 16, 2021
Long-distance move from Louisiana to Iowa

This was my first experience with hiring a moving company

This was my first experience with hiring a moving company and from the first touch S & M Relo LLC was professional, kind and caring. The movers were absolutely the nicest guys ever!!! The move went very well and they each earned my respect and admiration! I would recommend this company and will use them if and when I need to move!!! A+++++

Move size: 3 Bedroom Home Service cost: $3965

Terry Johnson
Feb 24, 2021
Long-distance move from Gadsden, AL to Sabetha, KS

USE THEM AND YOU WILL BE HAPPY!

Not only did they show up, but they showed up ready to work, and worked hard. They did everything with great professionalism and efficiency. These guys are keepers! I highly recommend them. No hidden prices or rudeness in their business they take care of the customer. USE THEM AND YOU WILL BE HAPPY!

Move size: 3 Bedroom Home Service cost: $4620

Christopher Manning
Feb 24, 2021
Long-distance move from Miami, FL to Dale, IN

I was so pleased with S & M Relo LLC

I was so pleased with S & M Relo LLC from Caroline who explained the process and set up my appointment to the 3 men who moved me. They arrived on time, work diligently, were very pleasant and professional, good team work. They were amazing and I highly recommend them. Igot the job done in less time than I had anticipated.

Move size: 3 Bedroom Home Service cost: $4360

Larry Williams
Feb 22, 2021
Long-distance move from Rochester, NY to Evansville, IN

They did a wonderful job.

They did a wonderful job. I have had to use them over the years for moving my office. Very professional. For a big company their customer service is great. They hire seasoned professional movers, they do things the proper way when it comes to moving items. He makes sure he is properly covered for his customers.

Move size: 3 Bedroom Home Service cost: $5000

Elliott Izzo
Feb 12, 2021
Long-distance move from Buffalo, NY to Tallulah, LA

The crew of 3 did a great job

The crew of 3 did a great job moving me from my 3 story house to a one story (with one bonus room upstairs). They moved items around for me at the new house and were very quick and efficient. I would hire them again.

Move size: 3 Bedroom Home Service cost: $4100

Gary Rhodes
Feb 14, 2021
Long-distance move from Brooklyn, NY to Advance, IN

I highly recommend this company.

I highly recommend this company. The crew was punctual, professional, efficient, hardworking, personable and accommodating. I only wish that I had known about this company the first time that I moved.

Move size: 3 Bedroom Home Service cost: $5000

Billy Chappelle
Feb 17, 2021
Long-distance move from Pittsburgh, PA to Valley City, ND

They were extremely professional and prompt...

They were extremely professional and prompt. They made sure I was satisfied and all of my belonging were safe and secure. They had to remove belonging for me from 2 different locations and put in 1 storage location. I will most definitely be calling them once I find a home to put my furniture in. Give them a call, you will not be dissatisfied.

Move size: 3 Bedroom Home Service cost: $4600

Kelvin Freeman
Feb 28, 2021
Long-distance move from Taberg, NY to Dabolt, KY

I will definitely sure use this company again.

S & M Relo LLC has very nice guys working on the crew. Moving is never fun but they did a wonderful job. As movers go, they were very careful and accommodating. I will definitely sure use this company again.

Move size: 3 Bedroom Home Service cost: $4600

Ernest Terry
Mar 11, 2021
Long-distance move from Los Angeles, CA to Fairdale, KY

It was a pleasure working with S & M Relo LLC.

It was a pleasure working with S & M Relo LLC. The movers was up front with all my charges and options. The team took excellent care of all my furniture and boxes. I would definitely work with S & M Relo LLC again in the future.

Move size: 3 Bedroom Home Service cost: $4340

James Rivas
May 08, 2021
Long-distance move from Orlando, FL to Eagle, AK

Truly professionals from the beginning to the end

Truly professionals from the beginning to the end. I cannot thank you enough for make such stressful day so easy and pleasant. I have quite a lot of stuff but everything was delivered in same conditions as picked up. My moving crew was polite and respectful. Highly recommend! Thank you guys!

Move size: 3 Bedroom Home Service cost: $2260

Dennis Sudduth
Apr 29, 2021
Long-distance move from Brooklyn, NY to Shreveport, LA

Very impressed with the service!

S & M Relo LLC did a great job on our move! They were available on short notice and very prompt with replies and questions leading up the move. The movers were hard workers and very helpful! Very impressed with the service!

Move size: 3 Bedroom Home Service cost: $3560

Ken Olmo
May 28, 2021
Long-distance move from Atlanta, GA to Damar, KS

He was exceptionally good.

I live out in a rural area, and they were the only ones who would come out there. I had a very good experience with the coordinator. They were very helpful. The truck driver had two people who were supposed to show up to help, but nobody showed up, and he unloaded it all by himself. But he did it very fine. He was exceptionally good.

Move size: 3 Bedroom Home Service cost: $4403

Bernard Johnson
May 17, 2021
Long-distance move from Alachua, FL to Atlanta, GA

Overall a good job.

Everything, for the most part, went smoothly. There was a delay and some hiccups in communication, but overall a good job.

Move size: 3 Bedroom Home Service cost: $2690

Jeremy Lavoie
May 31, 2021
Long-distance move from Rochester, NY to Dania, FL

S & M Relo LLC movers were great to work with.

S & M Relo LLC movers were great to work with. They were honest with their quote and true to their word. Their crew were great. Moving from New York to Florida is a daunting task at best. These guys were hard working and honest. Don't hesitate to use them. They are worth every penny!

Move size: 2 Bedroom Home Service cost: $2260

Robert Rollins
Jun 18, 2021
Long-distance move from Dacula, GA to Stamford, CT

GREAT customer service!!!

GREAT customer service both from owner and crew chief! Team was on time, efficient and very attentive to ensure everything went smoothly during my condo move even with all rules and regs.

Move size: 2 Bedroom Home Service cost: $2169

Richard Honeycutt
Jun 19, 2021
Long-distance move from Elgin, IL to Warren, MI

I highly recommend S & M Relo LLC

I highly recommend S & M Relo LLC and I have referred them to some friends who were relocating as well.

Move size: 3 Bedroom Home Service cost: $2252

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

About S & M Relo LLC

2.6 from 196 reviews · Fulton, OH movers

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S & M Relo LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 115 East Main Street, Fulton, OH, 43321, but movers usually cover a much larger area.

Licenses & Certificates for S & M Relo LLC

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the S & M Relo LLC license numbers for the government record information:

ICC MC number: 1024604
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3253956
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is S & M Relo LLC cost for interstate moves?

From 11914 reviews of people moving long ditance, we concluded that the market average costs are around $4858 when moving long-distance.

For S & M Relo LLC, we estimate that their average long-distance moving costs will be around $4698, based on 158 long distance moving reviews.

This could mean that long-distance moving services costs of S & M Relo LLC for moving between states is cheaper with about 3% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed S & M Relo LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on S & M Relo LLC - a professional company located in 115 East Main Street, Fulton, OH, 43321. Discover Fulton, Ohio moving companies.

*MoveAdvisor may not be affiliated with S & M Relo LLC and the estimates may be provided from other professional movers in our network.

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