Relocation Nation Moving and Storage LLC

Total Bait and switch. Ended up costing up almost double from the initial quote. It took 30 days for our stuff to arrive and when it did it every box was smashed (even the plastic bins) and every piece of furniture was damaged. They over charged us big time and then said we had to pay an additional 1300.00 to shuttle our furniture because an 18-wheeler would be able to unload on our street. (?). The lack of communication was extremely irritating and stressful. I hope I can save another family from going through something like this. If I had it to do over, I would have gone with a reputable moving company. This company does not care about your possessions. It was brokered out to R&M Transporters and there isn't enough room to write what I think about them.

Move size: 3 Bedroom Home Service cost: $11000

I have to give one star because ultimately the desk was delivered in good condition and for the price quoted. However the whole experience was terrible.

Biggest complaint is poor communication. It was not clear that the movers who pick up the item are not the same who deliver it. There is a two day window for pick up but when pick up time is confirmed, it's not necessarily true. My item was picked up 23 hours later. I understand there can by delays, however the communication was terrible. No one contacted me and I thought I had been scammed. Phone calls were not answered and the moving company's voicemail was "full". Finally, the item was picked up the next day.

Keep in mind the delivery date is your FIRST available date. It was never explained that delivery could be up to 21 business days later. The worst part however came when the item was actually delivered. The drivers wanted the payment (cash) and my signature before bringing the item in the house. I refused to sign until I received the item and things got ugly. I couldn't imagine giving strangers cash and signing for an item before actually receiving the item. I gave them the money , but did not sign until the item was brought in. The drivers were rude and indignant that I didn't trust them.

I do not recommend Relocation Nation. However, if you do hire this company:

1. Read all the fine print before signing anything.

2. Ask a lot of questions.

3. If possible, know who will be picking up your things and who will be delivering.

Move size: Partial Move Service cost: $2000

Read the reviews! They are true. These moving brokers will intentionally quote you a much lower price, get you to sign the contract, and then bid you out to the lowest bidding moving company who will charge you much more! I told them I had a full 5x10 packed storage unit. The broker intentionally quoted not even the full cubic feet of the dimensions to ensure he got my business. Make sure you know your cubic feet. There was no guessing when I had it in a storage unit, but I didn't know I had to be the one to catch how shady the broker was on quoting me a cubic feet measurement smaller than the storage unit dimensions I gave him. Be very prepared to pay more, not know who your moving company is, and be told they have a month to get your stuff to you, and they have no idea how your stuff is being kept or where it even is along the way.

Move size: Studio Service cost: $3200

They were awful to deal with. The labors were fantastic and worked hard to get me moved. Relocation was rude over the phone, didn’t listen to me when I said I needed a bigger truck. This incurred 2 trips which lead to more hours of labor and more money out of my pocket. They used profanity on the phone. Very unprofessional and when I asked to speak with the CEO, I was told that he was the CEO and then he hung up on me. Do not deal with this so called company. Not worth the hassle or the money.

Move size: 3 Bedroom Home Service cost: $5200

My husband and I hired Relocation Nation to pick up our furniture from New Orleans to deliver it to us in Maryland on August 22. We paid the delivery driver via Zelle his name was Andres Laca. We we’re given the price of $674.50 initially then it quickly rose to another $237.50 (supposedly based on the square ft of the furniture.) We we’re told we would get our furniture in 4 days. When the four days passed we called to find out when it would be delivered and was told two more days or by the end of the week (of the four days). We still had not received our furniture by that time. We called after seven days and was told the driver went to Baltimore, MD and missed our city all together and was headed to NY. We we’re assured our furniture would be delivered on their way back from NY. It was not!!!! From pickup Aug 22 - today Sept 4, we do NOT have our furniture. Every time we call they tell us a different story, however no one is offering us a refund or telling us anything they can do besides telling us lies about new dates of when we would have our furniture. We believe we we’re scammed and intend to seek additional recourse.

I BEG you please Don’t use this company let’s put them out of business. We will report them under their DOT number. I hope this review will get us our furniture. Otherwise we’re out of the money we paid for the furniture and the exorbitant delivery fees. We’ll be sure to do better research of delivery companies next time.

Move size: Partial Move Service cost: $912

Do not hire this company they are a broker and they will assign any moving company to you especially after they take your deposit money which is nonrefundable they tried to assign a moving company that is in the middle of lawsuits for never delivering furniture for us and when we tried to get a different company they kept arguing with us and would not put us with anybody else we ended up canceling with them and losing our $2500 deposit this company is a scam , they are very nice and polite and accommodating to get your business once they get your business and you pay that deposit you are no longer important

Move size: 4+ Bedroom Home Service cost: $2500

Frustrating. First, it took the movers (Superior Van Lines) five weeks to deliver our goods. Secondly, our contract with Relocation Nation stated that the movers were to reassemble the furniture they disassembled when packing up in Las Vegas. They did not, other than a bed in our bedroom. Thirdly, they used our personal dolly to move boxes into our house, and they kept it when they left. Finally, and most frustrating, several of our boxes did not make the trip to our new home. The boxes contained much of our clothing, electronics, and my stamp collection, personal momentos, not to mention several kitchen items. Also, we had a $1,000 patio table 6 ft in diameter that was not delivered. I would suggest anyone looking for a decent moving company to look elsewhere.

Move size: 2 Bedroom Home Service cost: $7000

Never book with them they are not trust worthy.

Here is my story: I was googling to find a mover. Search results returned 2movers.com as one of the results. I called the number listed on their website, and I reached Relocation Nation Moving customer center. Not sure how my call ended up there.

During my call, they convinced me to pay $1200 and reserve the move and told me that I could cancel the reservation within the next 48 hrs for a full refund for any reason. They also made me digitally sign some documents.

Due to an unexpected reason, I had to cancel the reservation in the next 3 hours. And when I contacted, the rep told me that the accounting team would contact me and issue a full refund.

A day later, their accounting team emailed and told me they would not issue a refund because they had the carrier assigned for my move minutes after the payment was processed.

I agree it was my mistake, but a good business will never trick you nor charge you for a service they did not do.

Move size: 2 Bedroom Home Service cost: $2900