Relocation Nation Moving and Storage LLC

Horrible experience! Do not use this company. I scheduled a move out of state. Moving day arrive no shows. The truck allegedly got a flat. On the third rescheduled date. 1 mover showed up I was confused since I had large items scheduled to move. He didn’t bring wardrobe boxes I paid for and said all the large items Weren’t on the list. He could take them for $500 additional. I called the company she said sometimes that happens $500 is not a big deal to pay. I asked for a refund of course the deposit is non refundable but she would see what she could do about the wardrobe boxes I paid for. Now I’m out $750. This company needs to be held accountable for giving false quotes. They even called me the day before to confirm the items I was moving. How does this happen ? I want answers and a refund! They did not hold up their end of the agreement.

Move size: 1 Bedroom Home Service cost: $2000

Horrible people. They will do anything to get your deposit and move on. I was passed off to Schwino Transport who barely looked at my boxes and decided my things took up much more space than quoted and gave a number that made no sense given the square footage of my apartment.

I'm a small young woman. The man they sent was large,

intimidating, and posturing on me. He yelled at my 70 year old mother for not having cash on hand or using apps to transfer the cash we did not have because I had confirmed my amount with Relocation Nation the day before. He also threatened to leave several times rather than discuss the issue. Eventually I gave in because my apartment had been rented and I needed to be out.

I told the mover multiple times to leave my couch because it had been sold and he took it, very clearly to fill the space he made up that I had. He also left the only item I had paid for packing for. I was not reimbursed for my couch nor the packing materials that were not used.

After much back and forth with Schwino Transport in which I needed to threaten legal action ST reduced my price by $450.

I worked with Olivia Reese and contacted her multiple times about this issue and she did absolutely nothing. She was dismissive and rude. It took her 10 days to respond to my request for Relocation Nation's corporate information, and I was given a 1800 number.

Don't use them!

Move size: 1 Bedroom Home Service cost: $2631

I moved from MA to IN. On 7/18 I spoke with a sales rep. I made a deposit. On 7/22 a logistics person called me and raised the quote and asked for an additional deposit. On 7/23 a truck from Luxury Van Lines pulls up and loads my goods. Then they raise the rate due at pickup and delivery. At delivery I pay the amount and then they try to raise it more because of "long carry", greater than 200 ft from the truck. From the beginning they did not follow their own contract and continually re-wrote the contract after they had possession of my goods. When I called the company, no one answered. There are multiple reviews just like this one. I suspect the good reviews are fake!

Move size: 2 Bedroom Home Service cost: $9000

I like so many others have the same issues with Relocation Nation, My belongings were picked up on June 29th and it's Aug 7th and I have yet to receive them. They booked a subcontractor that was without license or authority to hire back in May. They keep telling me that they have documentation to show the company is licensed and yes they are now, At 1st they told me it was a sister company and the sister company was Tacoma Movers, This is not accurate as the company was always Tacoma Movers. I was not privi to the company they chose as everything about them says they are the moving company not an agent, They let you know that they sub contract your move in the welcome letter / Cancellation policy *After you sign.

The company they chose on my behalf, Had only applied for their license 5 days prior on May 2nd, with 1 truck and 1 driver.

This company was based out of Washington my pick up in Kansas and drop off in FL, this company was not capable of handling my move nor at the time with authority.

The sales rep PROMISED that securing my Tvs and wrapping up my breakable was in the fee and that I could be charged NO MORE He even pointed it out in the contract, On Inventory day they tried to charge me an extra 2000, I had to remove items from my original inventory along with items I added at booking that I was promised were placed in inventory, to only pay an extra 538. And at 4$ per Sq Ft I only received an extra 20 Sq ft for 538.

Then on Moving day Tacoma Movers shows up and states that they need an additional 2200 to take my belongings as Relocation Nation did not account for the Sq ft that the boxes of TVs and other items costs. They completely undershot my bid and on moving day I had to leave more items. Then the movers Refused to take items they initially agreed to take. I lost items I'll never be able to replace had to leave them in the trash.

I was assured the timeline was 5-14 Days by Relocation Nation even after my load was picked up. On moving day I was assured in the contract I was forced to sign that it was 14 Business days. NO THEY HIDE 30 BUSINESS DAYS in the contract. When I asked what if I didn't sign the 2nd contract I was told they wouldn't be able to deliver my belongings after I had already paid and was 90% Loaded, my monies and items would be held until I did sign.

THEY LIED about the insurance - Sales rep internationally left out .60c per LB. Only said up to 10,000 Per item. I was under the impression that this was accurate as Movers said the same. I was not allowed to see my weight they placed in a "estimated wt" and if they fail to deliver I'll only get .60c per lb of their estimate.

I am not provided with Updates, Unless I call ALOT, and leave messages, Send Formal grievances only to be told that I signed the Contract. The company that was contacted keeps disconnecting their phone numbers and my update has always been the same, Waiting on a route They made themselves out to be the best in the business, The moment you sign they lie, Hang up on you, Yell at you, and absolutely do not care about your move, Concerns or belongings. My advice like so many others, Go somewhere else.

Move size: 3 Bedroom Home Service cost: $6000

Scammers and Fraudulent. Use a different company. This is how the game works with these trash companies. Sale rep(Theodore Green) lies, undervalue your possessions, on everything being moved, when movers/brokers arrived, they oversell and measure everything by cubic ft, go from 2k request from sales rep to make sale to 7k at the day of move , now you’re stuck, you have to go with them or you lose your refund. Movers decides to leave and now my initial payment of $923.23 gone. Non refundable. Accounting department does not talk to customers on the phone, only by email, takes them several days to reply. Will be filing a police report soon!

Move size: 1 Bedroom Home Service cost: $2400

The movers came and told us we had to repack everything and then tripled the price. We had asked the company specific questions on how we should pack and the company had approved how we had packed before hand. Now the company is trying to steal $4,000+ from us because we had to cancel our move because of all the misinformation relocation nation moving gave us and the extremely inaccurate quote they gave us. There seems to be no communication between relocation nation and the movers they higher. The movers also requested money from us when everything was supposed to be handled through relocation nation. If you are looking at using this company, save yourself some time and money and call the companies directly for your move because all they do is outsource to other companies anyways. Just to reidierate: Relocation Nation Moving is horrible at communication and giving you the accurate and correct information you need for your move and to prepare for your move. Then they will keep all the money they tricked you into spending with them because they will triple the price on you when the movers are there to pick up your stuff and force you to cancel because of their horrible communication.

Move size: 2 Bedroom Home Service cost: $15000

I called Relocation Nation Moving to have them move my mother. This company is a CON they bring you in with a good deal. 5 days before they were to move her they called and said that the amount was wrong and that it would be more than double the price. Which left me with no option. I asked to cancel and return my $2500.00 deposit they (Jessica) told me it's non refundable just read your contract even though they did not honor the contract. Please don’t be fooled by these people they want to CON you.

Move size: 3 Bedroom Home Service cost: $14000