Relocation Nation Moving and Storage LLC

I've had good movers before, but Relocation Nation was a cut above. Allen is very communicative and responds to calls quickly. The movers themselves were exceptional - diligent, friendly, and careful. They packed everything in carefully labeled boxes well so they'd know where to put them in the new house. They were attentive to our wishes, and they made sure we'd gotten help with everything we needed at the moment before wrapping up for the day. I highly recommend their service.

Move size: 2 Bedroom Home Service cost: $3547

Brokers not a moving company. They’ll lie to get your business. They quote you min scf to get your business then they try to raise the price on you. They have your deposit and your screwed. Scheduling lady called me a MF twice because I told her she was incompetent. Asked if I could speak to owner she called me MF again. I asked for my money back and she said your screwed we are not sending your money back. Stay away from this company, they are very rude and unprofessional. I believe they are a scam company.

Move size: 1 Bedroom Home Service cost: $2323

This company is completely dishonest and will do and say anything to get that initial deposit and lock in your move, once it gets to a few days before the moving date the price triples with not enough time for you to find someone else neither get back the deposit. My move from Michigan to Texas was originally quoted at $3,400.00 and ended up being $8,400.00. Not only that, but they tell you it will take from 4-6 days but the little words on the contract actually says up to 30 days, they took 9 days in my case! Completely dishonest way to quote and total scam to reel you into their shady contract! Would give negative stars if was allowed. Run away from this company as fast as you can!

Move size: 3 Bedroom Home Service cost: $8400

After giving my deposit to RELOCATION NATION, every conversation there after, I was asked for more money. The sizes of my furniture and the amount to ship, never changed from the first conversation.

When the mover showed up, it was a sub contracted company. He looked over the contents and decided that I would have to pay an additional $3000. He knew he had me over a barrel. I was moving my 80 year old mother and they took advantage.

AVOID RELOCATION NATION!!!!!

Move size: 1 Bedroom Home Service cost: $8000

Horrible experience! Do not use this company. I scheduled a move out of state. Moving day arrive no shows. The truck allegedly got a flat. On the third rescheduled date. 1 mover showed up I was confused since I had large items scheduled to move. He didn’t bring wardrobe boxes I paid for and said all the large items Weren’t on the list. He could take them for $500 additional. I called the company she said sometimes that happens $500 is not a big deal to pay. I asked for a refund of course the deposit is non refundable but she would see what she could do about the wardrobe boxes I paid for. Now I’m out $750. This company needs to be held accountable for giving false quotes. They even called me the day before to confirm the items I was moving. How does this happen ? I want answers and a refund! They did not hold up their end of the agreement.

Move size: 1 Bedroom Home Service cost: $2000

Horrible people. They will do anything to get your deposit and move on. I was passed off to Schwino Transport who barely looked at my boxes and decided my things took up much more space than quoted and gave a number that made no sense given the square footage of my apartment.

I'm a small young woman. The man they sent was large,

intimidating, and posturing on me. He yelled at my 70 year old mother for not having cash on hand or using apps to transfer the cash we did not have because I had confirmed my amount with Relocation Nation the day before. He also threatened to leave several times rather than discuss the issue. Eventually I gave in because my apartment had been rented and I needed to be out.

I told the mover multiple times to leave my couch because it had been sold and he took it, very clearly to fill the space he made up that I had. He also left the only item I had paid for packing for. I was not reimbursed for my couch nor the packing materials that were not used.

After much back and forth with Schwino Transport in which I needed to threaten legal action ST reduced my price by $450.

I worked with Olivia Reese and contacted her multiple times about this issue and she did absolutely nothing. She was dismissive and rude. It took her 10 days to respond to my request for Relocation Nation's corporate information, and I was given a 1800 number.

Don't use them!

Move size: 1 Bedroom Home Service cost: $2631

I moved from MA to IN. On 7/18 I spoke with a sales rep. I made a deposit. On 7/22 a logistics person called me and raised the quote and asked for an additional deposit. On 7/23 a truck from Luxury Van Lines pulls up and loads my goods. Then they raise the rate due at pickup and delivery. At delivery I pay the amount and then they try to raise it more because of "long carry", greater than 200 ft from the truck. From the beginning they did not follow their own contract and continually re-wrote the contract after they had possession of my goods. When I called the company, no one answered. There are multiple reviews just like this one. I suspect the good reviews are fake!

Move size: 2 Bedroom Home Service cost: $9000

I like so many others have the same issues with Relocation Nation, My belongings were picked up on June 29th and it's Aug 7th and I have yet to receive them. They booked a subcontractor that was without license or authority to hire back in May. They keep telling me that they have documentation to show the company is licensed and yes they are now, At 1st they told me it was a sister company and the sister company was Tacoma Movers, This is not accurate as the company was always Tacoma Movers. I was not privi to the company they chose as everything about them says they are the moving company not an agent, They let you know that they sub contract your move in the welcome letter / Cancellation policy *After you sign.

The company they chose on my behalf, Had only applied for their license 5 days prior on May 2nd, with 1 truck and 1 driver.

This company was based out of Washington my pick up in Kansas and drop off in FL, this company was not capable of handling my move nor at the time with authority.

The sales rep PROMISED that securing my Tvs and wrapping up my breakable was in the fee and that I could be charged NO MORE He even pointed it out in the contract, On Inventory day they tried to charge me an extra 2000, I had to remove items from my original inventory along with items I added at booking that I was promised were placed in inventory, to only pay an extra 538. And at 4$ per Sq Ft I only received an extra 20 Sq ft for 538.

Then on Moving day Tacoma Movers shows up and states that they need an additional 2200 to take my belongings as Relocation Nation did not account for the Sq ft that the boxes of TVs and other items costs. They completely undershot my bid and on moving day I had to leave more items. Then the movers Refused to take items they initially agreed to take. I lost items I'll never be able to replace had to leave them in the trash.

I was assured the timeline was 5-14 Days by Relocation Nation even after my load was picked up. On moving day I was assured in the contract I was forced to sign that it was 14 Business days. NO THEY HIDE 30 BUSINESS DAYS in the contract. When I asked what if I didn't sign the 2nd contract I was told they wouldn't be able to deliver my belongings after I had already paid and was 90% Loaded, my monies and items would be held until I did sign.

THEY LIED about the insurance - Sales rep internationally left out .60c per LB. Only said up to 10,000 Per item. I was under the impression that this was accurate as Movers said the same. I was not allowed to see my weight they placed in a "estimated wt" and if they fail to deliver I'll only get .60c per lb of their estimate.

I am not provided with Updates, Unless I call ALOT, and leave messages, Send Formal grievances only to be told that I signed the Contract. The company that was contacted keeps disconnecting their phone numbers and my update has always been the same, Waiting on a route They made themselves out to be the best in the business, The moment you sign they lie, Hang up on you, Yell at you, and absolutely do not care about your move, Concerns or belongings. My advice like so many others, Go somewhere else.

Move size: 3 Bedroom Home Service cost: $6000

Scammers and Fraudulent. Use a different company. This is how the game works with these trash companies. Sale rep(Theodore Green) lies, undervalue your possessions, on everything being moved, when movers/brokers arrived, they oversell and measure everything by cubic ft, go from 2k request from sales rep to make sale to 7k at the day of move , now you’re stuck, you have to go with them or you lose your refund. Movers decides to leave and now my initial payment of $923.23 gone. Non refundable. Accounting department does not talk to customers on the phone, only by email, takes them several days to reply. Will be filing a police report soon!

Move size: 1 Bedroom Home Service cost: $2400

The movers came and told us we had to repack everything and then tripled the price. We had asked the company specific questions on how we should pack and the company had approved how we had packed before hand. Now the company is trying to steal $4,000+ from us because we had to cancel our move because of all the misinformation relocation nation moving gave us and the extremely inaccurate quote they gave us. There seems to be no communication between relocation nation and the movers they higher. The movers also requested money from us when everything was supposed to be handled through relocation nation. If you are looking at using this company, save yourself some time and money and call the companies directly for your move because all they do is outsource to other companies anyways. Just to reidierate: Relocation Nation Moving is horrible at communication and giving you the accurate and correct information you need for your move and to prepare for your move. Then they will keep all the money they tricked you into spending with them because they will triple the price on you when the movers are there to pick up your stuff and force you to cancel because of their horrible communication.

Move size: 2 Bedroom Home Service cost: $15000

Total Bait and switch. Ended up costing up almost double from the initial quote. It took 30 days for our stuff to arrive and when it did it every box was smashed (even the plastic bins) and every piece of furniture was damaged. They over charged us big time and then said we had to pay an additional 1300.00 to shuttle our furniture because an 18-wheeler would be able to unload on our street. (?). The lack of communication was extremely irritating and stressful. I hope I can save another family from going through something like this. If I had it to do over, I would have gone with a reputable moving company. This company does not care about your possessions. It was brokered out to R&M Transporters and there isn't enough room to write what I think about them.

Move size: 3 Bedroom Home Service cost: $11000

I have to give one star because ultimately the desk was delivered in good condition and for the price quoted. However the whole experience was terrible.

Biggest complaint is poor communication. It was not clear that the movers who pick up the item are not the same who deliver it. There is a two day window for pick up but when pick up time is confirmed, it's not necessarily true. My item was picked up 23 hours later. I understand there can by delays, however the communication was terrible. No one contacted me and I thought I had been scammed. Phone calls were not answered and the moving company's voicemail was "full". Finally, the item was picked up the next day.

Keep in mind the delivery date is your FIRST available date. It was never explained that delivery could be up to 21 business days later. The worst part however came when the item was actually delivered. The drivers wanted the payment (cash) and my signature before bringing the item in the house. I refused to sign until I received the item and things got ugly. I couldn't imagine giving strangers cash and signing for an item before actually receiving the item. I gave them the money , but did not sign until the item was brought in. The drivers were rude and indignant that I didn't trust them.

I do not recommend Relocation Nation. However, if you do hire this company:

1. Read all the fine print before signing anything.

2. Ask a lot of questions.

3. If possible, know who will be picking up your things and who will be delivering.

Move size: Partial Move Service cost: $2000

Read the reviews! They are true. These moving brokers will intentionally quote you a much lower price, get you to sign the contract, and then bid you out to the lowest bidding moving company who will charge you much more! I told them I had a full 5x10 packed storage unit. The broker intentionally quoted not even the full cubic feet of the dimensions to ensure he got my business. Make sure you know your cubic feet. There was no guessing when I had it in a storage unit, but I didn't know I had to be the one to catch how shady the broker was on quoting me a cubic feet measurement smaller than the storage unit dimensions I gave him. Be very prepared to pay more, not know who your moving company is, and be told they have a month to get your stuff to you, and they have no idea how your stuff is being kept or where it even is along the way.

Move size: Studio Service cost: $3200

They were awful to deal with. The labors were fantastic and worked hard to get me moved. Relocation was rude over the phone, didn’t listen to me when I said I needed a bigger truck. This incurred 2 trips which lead to more hours of labor and more money out of my pocket. They used profanity on the phone. Very unprofessional and when I asked to speak with the CEO, I was told that he was the CEO and then he hung up on me. Do not deal with this so called company. Not worth the hassle or the money.

Move size: 3 Bedroom Home Service cost: $5200

My husband and I hired Relocation Nation to pick up our furniture from New Orleans to deliver it to us in Maryland on August 22. We paid the delivery driver via Zelle his name was Andres Laca. We we’re given the price of $674.50 initially then it quickly rose to another $237.50 (supposedly based on the square ft of the furniture.) We we’re told we would get our furniture in 4 days. When the four days passed we called to find out when it would be delivered and was told two more days or by the end of the week (of the four days). We still had not received our furniture by that time. We called after seven days and was told the driver went to Baltimore, MD and missed our city all together and was headed to NY. We we’re assured our furniture would be delivered on their way back from NY. It was not!!!! From pickup Aug 22 - today Sept 4, we do NOT have our furniture. Every time we call they tell us a different story, however no one is offering us a refund or telling us anything they can do besides telling us lies about new dates of when we would have our furniture. We believe we we’re scammed and intend to seek additional recourse.

I BEG you please Don’t use this company let’s put them out of business. We will report them under their DOT number. I hope this review will get us our furniture. Otherwise we’re out of the money we paid for the furniture and the exorbitant delivery fees. We’ll be sure to do better research of delivery companies next time.

Move size: Partial Move Service cost: $912

Do not hire this company they are a broker and they will assign any moving company to you especially after they take your deposit money which is nonrefundable they tried to assign a moving company that is in the middle of lawsuits for never delivering furniture for us and when we tried to get a different company they kept arguing with us and would not put us with anybody else we ended up canceling with them and losing our $2500 deposit this company is a scam , they are very nice and polite and accommodating to get your business once they get your business and you pay that deposit you are no longer important

Move size: 4+ Bedroom Home Service cost: $2500

Frustrating. First, it took the movers (Superior Van Lines) five weeks to deliver our goods. Secondly, our contract with Relocation Nation stated that the movers were to reassemble the furniture they disassembled when packing up in Las Vegas. They did not, other than a bed in our bedroom. Thirdly, they used our personal dolly to move boxes into our house, and they kept it when they left. Finally, and most frustrating, several of our boxes did not make the trip to our new home. The boxes contained much of our clothing, electronics, and my stamp collection, personal momentos, not to mention several kitchen items. Also, we had a $1,000 patio table 6 ft in diameter that was not delivered. I would suggest anyone looking for a decent moving company to look elsewhere.

Move size: 2 Bedroom Home Service cost: $7000

I called Relocation Nation Moving to have them move my mother. This company is a CON they bring you in with a good deal. 5 days before they were to move her they called and said that the amount was wrong and that it would be more than double the price. Which left me with no option. I asked to cancel and return my $2500.00 deposit they (Jessica) told me it's non refundable just read your contract even though they did not honor the contract. Please don’t be fooled by these people they want to CON you.

Move size: 3 Bedroom Home Service cost: $14000

Never book with them they are not trust worthy.

Here is my story: I was googling to find a mover. Search results returned 2movers.com as one of the results. I called the number listed on their website, and I reached Relocation Nation Moving customer center. Not sure how my call ended up there.

During my call, they convinced me to pay $1200 and reserve the move and told me that I could cancel the reservation within the next 48 hrs for a full refund for any reason. They also made me digitally sign some documents.

Due to an unexpected reason, I had to cancel the reservation in the next 3 hours. And when I contacted, the rep told me that the accounting team would contact me and issue a full refund.

A day later, their accounting team emailed and told me they would not issue a refund because they had the carrier assigned for my move minutes after the payment was processed.

I agree it was my mistake, but a good business will never trick you nor charge you for a service they did not do.

Move size: 2 Bedroom Home Service cost: $2900