Average service price

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$ 3829
Interstate move average
21% less than market avg.
$ 2079
Local move average
22% less than market avg.
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177 reviews

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Josh Blake
Jan 12, 2021
Long-distance move from San Diego, CA to Little Rock, AR

Bait and switch, damaged and lost property

Do not trust this company. Not only did they intentionally under quote the move. They waited until they halfway loaded the truck to tell me that the square footage was DOUBLE what they fraudulently estimated. They then doubled my cost. If that was not enough to cause me anguish they are a now a month in to the move and my belongings are still in some unspecified “warehouse” and they refuse to tell me when it will be delivered. In fact they keep leaving me VMs that my property was loaded and will be delivered in 5-7 days but when I call they tell it was not yet loaded. So which is it? They also refuse to provide updates unless it is within a”12-2” window which is the only time window that will research your delivery. Then they go on to just leave another message that you are loaded and will be delivered in “5-7 days”. They are by far the most unprofessional, incompetents discourteous outfit I have ever had the misfortune to deal with.

Update: when they finally arrived I was given a one hour notice to “get cash” or they would not unload anything. 3 random guys showed up, refused to wear masks, delivered a lot of broken items, had no idea what the box count was and scratched my floors.

Move size: 4 Bedroom Home Service cost: $14000

Thumbnail photo by Josh Blake of Purple Heart Moving Group Second thumbnail photo by Josh Blake of Purple Heart Moving Group
Kim Behr
Jan 24, 2021
Long-distance move from Wimauma, FL to Amery, WI

MOVE FROM FLORIDA TO WISCONSIN

This was the worst company we have ever dealt with. Not only would they not come to give an estimate, when they finally got there the price almost doubled. (at this point there is nothing you can do and they know it) You need to be out of your home for the new people to come in. Every thing was an extra fee.

They were suppose to be at our house 9- 10 am. came at 3pm. they didn't finish loading the truck until well past 10:30 pm (for an 1800 sq ft home)

When we finally got our items delivered to our new home, again they show up at 4 pm. The huge semi trailer is packed to the ceiling with at least 5 other moves. They actually stood an 8' ladder on a table to reach the top of the pile. Multiple things were destroyed all irreplaceable items. At one point they were just handing me items that were laying loose in the truck. They unload in such a manner that you can't keep track of any item/box #'s.

Items destroyed include an acrylic pedestal that was from my husbands family ( completely crushed and they had packed it) . A standing jewelry box had a leg snapped off. Our BBQ grill had the fold down side completely ripped off and all dented up. Our stainless steel trash can destroyed. A 4 cube book case actually had a dinning room chair leg ran through it. Multiple plates, glasses and basic kitchen wear smashed.

Now for the best part. I am missing things like all my mixing bowls, my mothers recipe books and lord knows what else. But I can't make claim on missing boxes because you couldn't keep track of what they were taking off the truck to check as delivered.

We have a special desk, a piece that had come all the way from Africa. It's value anywhere from 5 to 10 k. They lost the legs (legs are special hand carved to look like elephant tusks out of a wood I can't even name. I called multiple times to ask them if maybe they got left in the warehouse. Nope. The person in charge at VSNY actually hung up on me. I had to threaten that our son-in-law a professional NFL player & his team mates would tweet, snap chat, facebook and anything else about this crappy company if they didn't find these legs. 4 wks later we get a text message picture of the legs. They are suppose to send them out that week. 2 weeks later I call again, they haven't sent them. I finally received the legs to our desk 2 months after our move.

If you want a work with a company who doesn't care about you or your items. A company who dosen't hold true to there word (by not brokering out jobs) , by all means hire Purple Heart and the VSNY they jobbed us out too. Otherwise I suggest you find a different moving company!

Move size: 3 Bedroom Home Service cost: $8000

Thumbnail photo by Kim Behr of Purple Heart Moving Group Second thumbnail photo by Kim Behr of Purple Heart Moving Group
Cindi
Nov 30, 2017
Long-distance move from Asheville, NC to Phoenix, AZ

Do not use.

It's been a month since I moved and still don't have my stuff.

They were great at getting me scheduled and taking my money but then the service dropped off.

They don't actually move your stuff they are just a broker.

Move size: 1 Bedroom Home Service cost: $1700

Official company response

We are not able to locate your file based off of the information provided. We would be happy to speak with you regarding your delivery.

If you would like us to contact you, please provide us with a job number or name associated with your file. You can also contact our customer service department at your earliest convenience.

Carol Ann
Feb 28, 2018
Long-distance move from Durango, CO to Austin, TX

Move cancelled by company.

This company totally did not deliver their promises. They CANCELLED my move yesterday. When I didn’t get a call from them yesterday ( the 24 hour notice) I called them and they said they were really sorry but they could not come and get my stuff today as they had promised and could not give me a time in the future that they could. Then they lied about the conversation in an email to me. Watch out!!

Move size: 1 Bedroom Home Service cost: $1650

Oleg G
Aug 08, 2017
Long-distance move from New York to Florida

Excellent move.

Recently moved in Florida and thankfully used Purple Heart. Not only did they take amazing care of my belonging but they were also punctual, curious, polite and trustworthy. Would use them again with out a doubt.

Move size: 3 Bedroom Home Service cost: $4000

Official company response

Thank you for the great review! We appreciate your business!

Kevin Gate
Sep 20, 2017
Long-distance move from Alabama to Florida

Movers!

Nate was spectacular! He quoted me accurately and promptly. They provided a full service door to door move with minimal notice and maximum effort. Purple Heart moving group is a 5 star company!!

Move size: 3 Bedroom Home Service cost: $2477

Official company response

Thank you for the great review! We appreciate your business!

Jackson
Mar 30, 2018
Long-distance move from La Fayette, IL to Germantown, MD

Good job done.

We used Purple Heart Moving Group for an interstate move. They were absolutely fantastic. From the first call through the good-byes they were awesome. Constant and effective communications that they kept with me gave me the comfort that at least this part of the move was going to go well. They went out of their way to make the move happen on time. All my valuables were delivered to my new house without a single scratch on any of the items. The bill was appropriate and I was not overcharged. I cannot say enough good things about the this company.

Move size: 3 Bedroom Home Service cost: $3000

Arianne
May 03, 2018
Long-distance move from Columbia, MO to Phoenix, AZ

Updated Review.

I could write an entire 10 page essay with my sources cited on all the things that went wrong with Purple Heart Moving Group. They are not a reputable broker and the carriers they hire are not good either. (I had no idea the whole time because when I got the quote, the man told me that their own company provides the moving services {apparently only on the east coast which they failed to mention to me until after I first posted this review}) The first carrier they hired didn’t show up for 3 days and last minute they hired an even worse carrier. The drivers demanded that I text them pictures of my drivers license and credit card front and back, that’s not standard practice. My credit card company told me that was DEFINITELY not ok either.

Anyways, about 21 days pass and they still had no idea when I was going to get my stuff and I am constantly calling Purple Heart and the carrier begging for information. The carrier and Purple Heart told me to pay more money after I received a message saying I could pay upon delivery or else I wouldn’t get my stuff aka the “hostage” situation. I didn't care that I owed more money due to the weight, but the fact that I had waited weeks until knowing they were never going to give me my stuff unless I gave them more money beforehand is annoying. I kept calling asking the status and then they FINALLY said, We aren't delivering until you give more money.. even after being told I could pay the remaining balance upon delivery, which I have proof of as well. Do you know how annoying it is to be anticipating my shipment arriving for weeks on end, only to find out it never even left the facility? They (Purple Heart) would say, "It's being loaded today." Then I'd call the carrier, and they'd say, "It hasn't been loaded and it's not on its way yet. Maybe the end of the week."

Every complaint I made, they would turn it around and blame me for not wanting to pay, not wanting to do this or that. That was not the case, I just wanted to be done! I called them all the time asking the status of my shipment trying to figure things out, and they kept acting like it was my fault. They should be calling me, but actually I was the one having to go back and forth between Purple Heart and the carrier for hours. I would be on hold or sent to voicemail all the time by the carrier all the time, and if they wanted me to just deal with the carrier, they should have refunded me completely then. I'll get more onto that later..

After all of that happened I demanded refunds from Purple Heart which I did get approved but never actually given to me ($300), but it doesn’t really change all the things that happened in this process. If you value your items / have a job that you don’t have time to take off for and don’t want to feel scammed or ripped off, you should hire the carrier directly not do it through a broker. I will never make that mistake again, or if I use a broker it would not be this one. There were many more lies told to me throughout the entire process to make me feel better, but believe me when I say that it is unfair for anyone to ever have to go through what this company has put me through. I wouldn’t wish anyone to work with this company even my worst enemy.

--- UPDATE
Finally got my stuff April 25th with damages. They were supposed to pick it up on April 3/4th, didn't show up until the 6th, then finally delivered weeks later. I was just happy to have my items. There's so many other businesses that would do a better job, I gave way too much trust with this company. They kept assuring me it would not take as long as it did. I had to take off work for my job for this move, who wouldn't be mad about that?

As mentioned earlier in this, they approved that $300 to me and never gave it to me. Note, I asked for a full refund and they said $300 was the most they could give me at THAT time. I was fine with that, but still nothing. If the $300 refund was fair, where's it at?

After my delivery (April 26), they said they would give me a full refund as long as I removed these reviews and signed an unethical non-disclosure agreement and if I said anything about what happened during my move, then they would pursue me in court. That's not really the best way to handle business and makes them look so unprofessional. Had I been given my refund instead of being manipulated, I would have said that they made things right with me regardless of this disaster that happened. I cannot say that about this company, truly unprofessional and one of the worst businesses I have ever had to deal with.

Move size: 2 Bedroom Home Service cost: $3700

Taylor
Jun 22, 2018
Long-distance move from Morgantown, WV to Toledo, OH

Furniture & Appliances.

I had a great experience with Purple Heart Moving Group. From the first touch point of filling out their form online to them delivering our "big" items, it was a smooth ride the entire way. The rep on the phone walked my husband and I through the quote and how the rest of the experience would be handled. We had known the move was coming and were able to pack up rooms but needed help moving heavy furniture and our large appliances (don't have friends or family in the new location). The movers were on time, handled our belongings with care and delivered without damage. I can say they were the best, easiest part of our move. Didn't break the bank or our backs! I would not only use Purple Heart Movers again but I would recommend to my friends and family.

Move size: 2 Bedroom Home Service cost: $3000

Jennifer
May 31, 2018
Long-distance move from Vernon Hills, IL to San Diego, CA

Great Experience!

Picking up your whole life and moving across the country is never an easy task. If you have not had to experience this, take it from someone who has multiple times due to work! I have seemed to have the worst luck with movers; previous movers had damaged my items, lost them, have been late, or just never showed up! After putting out a post on my Facebook looking for recommendations, I decided to give Purple Heart Moving Group a try, and I am sure glad that I did! Not only were the movers so personable and friendly, they were so respectful of our items, making sure that everything fragile was wrapped nicely and placed in the truck securely! They were super hard workers too, which I highly appreciated! In many of my previous moving experiences, the movers took many breaks, moved slowly, and then charged me by the hour for their slow work. Purple Heart Moving Group was the complete opposite! From the moment they arrived to the moment they left my new home, they were working! When arriving at my new home, the movers again were so helpful helping put down rugs, set back up furniture, and even dealt with me when I wanted my furniture moved to the opposite side of the room after they had already set it up! If you have ever moved across the country, or even just from house to house, you know how stressful moving really is! I cannot thank Purple Heart Moving Group enough for making my moving process so easy, and taking away all my stress! If I have to ever move again out of state, they will definitely be my go to! Money well spent!!

Move size: 4+ Bedroom Home Service cost: $3500

Teresa Beck
Jun 01, 2018
Long-distance move from North Chicago, IL to Louisville, KY

Interstate move from Chicago, IL to Louisville, KY.

When my husband got relocated, I had just given birth to twins. He had to go ahead and start working in KY, and I stayed behind with the girls to pack up. I could not imagine moving our new family 300 miles. I was a disorganized mess. Days before the move, I still was not ready. My friends showed up and took over. They packed and labeled everything. In big letters, they wrote the contents and included the room in our new house that each box was going to.

Enter Purple Heart Moving Group. I’ve never hired movers, so I didn’t really know what to expect. Moving day was a breeze. The guys were polite and professional. I expected chaos, but everything went so smoothly. They even helped me find the dirty diaper pail when I realized my friends had packed it too!

Watching them load the truck was amazing. Boxes first – like Tetris! They took care not to damage our furniture and made sure the girls’ beds and changing tables could be set up immediately.

I can’t imagine a move going any better. I’ve heard horror stories too. But the guys at Purple Heart took care of our family. The unloading went just as smoothly. They even stayed late and assembled the cribs and our bed! I nearly cried. Thank you so much guys!

Move size: 3 Bedroom Home Service cost: $2900

Amy E
Jun 07, 2018
Long-distance move from League City, TX to Coeur D Alene, ID

Great Experience!

My husband and I are constantly relocating, as we both work in freelance and are able to pick up and move whenever we want. We love the flexibility in our lives and schedules, but really dread the actual moving process. Since we work from home, our office is filled with really heavy, solid wood furniture as well as multiple computer monitors and office supplies. Our entire house is filled with over-sized furniture and pieces that we just didn't want to move on our own again. We found the Purple Heart Moving Group online and are so thankful we decided to go with them! They really streamlined the whole process and made our move enjoyable. Not only were they extremely professional and friendly, they moved each of our pieces with care. The movers were prompt and on time, and we didn't have to lift a finger.

Overall, we are highly satisfied with our experience with the Purple Heart Moving Group. The fee was competitive and fair, staff was kind and communicated every step of the process with us, and our belongings arrived at our new home safely.

Move size: 3 Bedroom Home Service cost: $2500

Julie
Jun 10, 2018
Long-distance move from Seattle, WA to Bethesda, MD

Mover, Beware.

This is around my 8th long distance move (5th cross country) and by a long shot the worst, most stressful, unprofessional move I’ve experienced. Purple Heart are brokers whose estimator tool is unreliable no matter how precise you are in the info you provide them, and once they had my deposit they totally disappeared from the equation. Didn’t respond to emails, no answer on the customer service line, and no response to messages left on the customer service answering machine

Lowlights of my move:
-Guaranteed a moving date that was inflexible due to the sale of my house, but this info was not passed on to the actual local movers so we scrambled for 3 days to determine a loading time despite several weeks lead time
-Unprofessional movers who showed up late, did not lay down protection for my wood floors, threw light bulbs from lamps around the house resulting in broken glass everywhere along with other garbage, took personal cell phone calls all day long, did not properly wrap furniture, damaged several pieces of expensive furniture and broke pictures and mirrors (half of my stuff is in storage so who knows what other damage awaits), etc
-$2500 check was deposited TWO times, over withdrawing my account. I called and called to try to get the situation rectified, in the middle of a cross country drive. No response until my bank took back the funds; then they tried to claim my check had bounced. Never an apology for their error, and even wanted to charge me their bank fees for the returned check
-Total cost was nearly $4000 above estimate. They underestimated the volume by about 50%, then you’re stuck paying with no choice as you’re stuff is already in the truck. Also constant nickel and dining for other items.

I could go on and on..late delivery, screening calls..but I’m trying to cut my losses and move on from the nightmare.

Just do yourself a favor and steer clear! I was fooled by positive reviews and wish I had seen some of the more recent ones..

Move size: 4 Bedroom Home Service cost: $10000

Theresa Rosner
May 08, 2018
Long-distance move from Denver, CO to Toledo, OH

Great Experience!

I don't typically leave reviews, but we had an extremely positive experience with Purple Heart. We needed to move quickly with very little notice and I found them through a quick online search, All of their employees were excellent, and eased all of our concerns. We were stressed with the timeline, only because our move was so last minute, but everything went according to plan. The movers were so friendly when our items finally arrived at our new house, and even though I hovered and asked them endless questions, they were completely friendly and treated us and our belongings with respect. I would highly recommend Purple Heart!!

Move size: 3 Bedroom Home Service cost: $3000

Bailey
May 14, 2018
Long-distance move from Atlanta, GA to Birmingham, AL

Fabulous Movers!

I am so thankful for a moving company like Purple Heart. They made my recent move from Atlanta to Birmingham so much easier than I was anticipating. I expected it to be a crazy, hectic day with possessions flying here and there and some getting lost along the way, but it was the absolute opposite of that -- from the first moment that I spoke with the company.

They were professional and a joy to work with from the very beginning, straight-forward with their prices (which were very reasonable!), timely and diligent in their efforts to remove my crazy amount of possessions from one house to another, and gentle with my breakables.

I would definitely recommend this company to any planning on moving to another state. The lack of stress and craziness in my day was far worth the price I paid. Thank you, Purple Heart, for making my move a positive experience!

Move size: 2 Bedroom Home Service cost: $2500

Tracy Allgood Cummings
May 15, 2018
Local move within Wisconsin

It's a scam don't do it!

Purple Heart Movers in conjunction with HQ Movers are a scam.
I’m not sure where to even start with all my issues. The original move was scheduled with Purple Heart Moving Brokers after checking around for best possible prices. I had a long-distance move from Ashland, Wisconsin to Dothan, Alabama. Initial quote was for 286 cf (2002) lbs. I had a King Size Bed, A couch, two end tables and a large vinyl shelving unit, couple light shelves with 20-30 boxes. I was assured I would receive a call from the mover to inform me when my items would be picked up. I was already in Alabama. So, I also gave them the number of my friend since he would be at the pickup location for a backup contact. Apparently, they contacted him but did not contact me. I got a call from my friend stating the company would be there in several hours. They assured him pick up no later than 5pm. At 6pm he contacted me. I had to reach out to Purple Heart to find out why the movers were not at my apartment yet. They finally decided to show up after 8pm. It was close to 11am when they left the Ashland, Wisconsin location. Before they picked up all my boxes, they informed me the rate would increase. I could see that as a possibility. With a small increase. After all my count guess could have been wrong. That brought the original estimate from $1848.19 to $2751.21. Still seemed like a large increase for so little items. The guys were going to send me the inventory and copies of the files. What I received was by teach. The pictures were taken in the dark. I was supposed to also get pictures of the items placed in the truck. Didn’t happen. I was paying by credit card. They required me to take a picture of the card and my drivers license and send it by text. I was uneasy about doing this. I’ve never known a reputable company to request this information by delivery of text. The next day I received a credit card release from HQ. I went ahead and paid the balance off and had to send the information once again. After about a week, I called to get the status of my move. I called numerous times. The pick-up driver wrote down earliest delivery a month out. I was already in Alabama. I had to start my new job as the Morning Show on Air Personality at the radio station immediately. The calls went back and forth. At one point I was told my items were in Minnesota. Next time they were in storage in Kansas. Finally, several weeks later, they told me I would get my belonging the following week. Once again, I was told the driver would contact me. The information being transmitted was always after normal business hours. I go to sleep right after 6 to get up at 3am. The week of delivery, I called several times. I had not received a call from their delivery driver. He finally contacted me and told me he would be at my new apartment the following day. Once again, I went over my work schedule. On the delivery day he called and gave me a time of 6pm. After 8pm, he comes strolling up to my apartment telling me that he couldn’t get the 18-wheeler into the apartment complex. I told him I was expecting a call right as he arrived in Dothan. He proceeded to show me his phone where he started calling me. The first number was the radio station office line and the second number wasn’t even my number. Then he proceeded to tell me my phone was disconnected. No, my phone works fine, I was on it when you walked up. You dialed the wrong number and tried to blame it on me. He called me earlier on the correct number. Total bs. A call indicating, they were going to be late should have been made. I would have informed him which entrance to use. He told me he still wouldn’t be able to get the truck in. My apartment complex manager was standing outside and reaffirmed the instructions I gave him. (My whole family drives 18 wheelers so I’m very schooled). Be aware, do not fall for this. That’s just more money they want to charge you. We go upstairs and then the driver informs me the stairs will cost me another $75.00 in cash and my balance of $1963.31 My contract shows the first flight of stairs includes up to 21 stairs. I only have 14 steps on one flight. So now my total is $2826.21. I previously paid the balance and his paperwork did not reflect that. Here’s more time wasted calling back to their dispatch office. It was after 9 by the time they started unloading my belongings. At least 8 boxes had lost numbers. I opened those first to confirm those belonged to me. The boxes were beat up. Looked like they had been thrown and run over by a train. Once everything was delivered, I signed the paperwork. The guy left, and I realized My large vinyl shelf wasn’t in the house. I went to the door to stop him to find out where it was. He basically told me that it wasn’t on the truck. I informed him it would have been on the truck. It was wrapped in shrink wrap and noted on the inventory. So now, one of my largest and longest pieces of furniture is missing and I’ve been told it wasn’t on the truck when I can surely see it was on the inventory list and indicated it was shrink wrapped. If it’s not on the truck, the rate shouldn’t have been increased. It was large and long. Also, my antique record storage cabinet is also split down the side. Looks like someone dropped it. Now the wood is split down the middle of one side. I tried to contact the office on Friday to report the damage and missing piece. It went to voicemail. No returned call from them. Finally, Sunday during a funeral I get a message from Purple Heart. At this time, I’m done with dealing with this company. I thought that I would be helping Veterans by using this company. This experience has taught me a lesson about moving. I work in the media. This will not go unnoticed. I’m sure I’m not the only person they have ripped off. The customer service is horrible. No reputable moving company delivers after normal business hours and they certainly don’t contact you in the middle of the night.

Move size: Partial Move Service cost: $2827

Alexsandra S Daniele
Aug 02, 2018
Long-distance move from Watsonville, CA to Clatskanie, OR

Assessed All My Moving Needs.

I've been scammed before. Leading me to feel suspicious towards
trying a new company. I was thoroughly surprised by their service. Purple Heart made my stressful out of state move a walk in the park. They handled each interaction professionally and delivered our furniture and household items in perfect condition within our set time frame. I really appreciated their dedication to getting my things here safe and on time! I will use this company again in the future.

Move size: 3 Bedroom Home Service cost: $2100

Davina King
Aug 07, 2018
Long-distance move from Minnesota to Idaho

Moving made easy!

A few weeks ago I was informed that I earned a promotion. Which also came with a huge move.. 3 states away. My husband and I are so grateful that we came across Purple Heart Moving Group. The customer service was top notch. The staff was able to set everything up and save us money! When moving day came everything went so smooth. When we reached our new forever home the crew moved everything in and placed it in the rooms as requested. Not one scratch or dent! Thank you so much Purple Heart Moving Group for making this big move go so well for our family! We will be sure to recommend this company to all of our family and friends.

Move size: 3 Bedroom Home Service cost: $1499

Delores S
Sep 03, 2018
Long-distance move from Fort Lauderdale, FL to Birmingham, AL

4-bedroom to 4-bedroom FL to AL.

I was at a loss when it came to moving from Fort Lauderdale, FL to Birmingham, AL to start my new job. I Googled a bit and called a couple of movers (with no availability on my desired moving day, or ridiculously high rates) before I found the Purple Heart Moving Group website. I entered my phone number for a quote, and as promised (9 seconds), they called me almost as soon as I clicked enter. The agent asked all the normal moving questions about my number of bedrooms (4), distance (796 miles), and move-in date (August 31st - I called on August 15th - so, essentially, 2 weeks away). The agent immediately found an availability for loading on August 30th and delivery for August 31st, which was perfect as it is a 12-hour drive.
I had some friends at my old house meet the moving crew when they arrived, as I needed to head to Birmingham in advance, and told them to call if there were any problems or issues. I received a text that the movers arrived (10 minutes early, too!!) and then a call 2 hours later. I was expecting a problem but was greeted with laughter as the movers were finishing the load and my friends were making plans to go out for the weekend. I was relieved that 1/3 of the move was complete.

The next morning when the truck arrived, I was grumpy because I didn't prepare for the trip as well as I should have (not the mover's fault). Slept on the floor of my new house without a pillow, bought K-cups but the movers had the Keurig, etc., but this isn't about me.. The movers arrived, were friendly, and got me into a much better mood as my house started feeling like home. They put everything in the rooms I pointed out, helped me find the box with the coffee maker, and even put my beds together.

This is the first time I had movers that were simultaneously punctual, friendly, professional, and helpful.

I recommend the Purple Heart Moving Group to everyone, especially procrastinating coffee addicts like me.

Move size: 4 Bedroom Home Service cost: $1437

Jake
Aug 10, 2018
Long-distance move from Albany, NY to Charlotte, NC

College traveling.

Really a great moving company! I had to move multiple times and each time I used this company I got way more than I expected. Traveling long distances for college was made much easier with this company and I fully recommend their services. With a super streamlined website and ridiculously helpful customer service, I was blown away. Especially with their very reasonable prices, it was worth every penny.

Each time I used them they showed up exactly when they were expected. They made sure to pack all my things cautiously, they were extremely retentive to my requests, and were off before I knew it. The driver that showed up behaved very professionally and it became very obvious, very quickly, that my things would be in good hands.

I will definitely be using Purple Heart Moving Group again in the future! it really just made moving my things in general very easy.

Move size: 1 Bedroom Home Service cost: $3250

Joe G
Aug 10, 2018
Long-distance move from Mobile, AL to Denver, CO

Fantastic Move!

I had an excellent long-distance moving experience with Purple Heart moving group.

I have had a great deal of tough moving experiences in the past with movers who were unethical, unclean, or just downright lazy. Purple Heart moving group completely blew me out of the water. I enjoyed their AMAZING customer service. All of the workers that I met who were a part of Purple Heart were extremely professional. Seriously, I have never met a company that was able to manage the entire process of moving so efficiently from end to end. Even though I had a lot of very sensitive cargo with lots of instructions, Purple Heart was able to handle everything extremely efficiently. Thanks, Purple Heart! I loved using them so much that I almost can't wait to move again soon.

Move size: 3 Bedroom Home Service cost: $1000

Caitlynn
Sep 07, 2018
Long-distance move from Tampa, FL to Biloxi, MS

Moving Made Stress Free.

I can’t thank Purple Heart enough for there exceptional customer service during the process of my move from Florida to Mississippi. This family owned business goes above and beyond to ensure your move is as stress free as can be.

Move size: 3 Bedroom Home Service cost: $3200

Official company response

Thank you for your feedback!

Scott Corwin
Sep 11, 2018
Long-distance move from Florida to Ohio

Purple Heart Movers.

I would not recommend this moving company to anyone.. They are a broker and subcontact the work out to moving companies that are awful. Moving Kings in Florida handled our actual move and they subcontracted the work to another company once the goods were picked up and the move was paid for.. What a complete joke , couldn't get anyone to answer the phone in customer service, they lied about the delivery date info and status, they lost items, broke all the TV's that were moved , and now were trying to file a claim and that is another 3rd party who handles that . The only person that responded to anything via Email from Purple Heart was Makena in customer service but she had not impact on correcting any of the issues and only offered standard, "Sorry to hear that statements". Purple Hearts is not worth the money and your rolling the dice on what your going to get in the actual moving company .
Take the time to read other negative reviews on this company and you be the judge.

Move size: 1 Bedroom Home Service cost: $4000

Bill
Sep 13, 2018
Long-distance move from Denver, CO to Rancho Cordova, CA

Purple Heart Moving Group.

I will start this review by saying DO NOT USE THIS COMPANY!

My initial inquiry call was taken by Nate. I gave him a rundown of what I expected to move which was about 75 to 100 boxes with two sets of patio tables and chairs along with some assorted end tables and shelves. I had sold most of my furniture so it would not have to be moved. Nate told me that because I had no major furniture, I had a "mini move" and he quoted me a price of $1992.00. I thought that was a good price since the other companies had quoted at least double that. When I said that I would hire them, he started the recording and we went through the process of identifying my needs with Nate stating this would be a mini move and the price would be $1992.00. He did NOT repeat the number of boxes or the other items I mentioned prior to the beginning of the recording. I paid the required deposit and agreed to pay half of the balance at pick up and half at delivery. He said that they cater to veterans and since I am 100% permanent and totally disabled, I was sure that they would take care of me. What a HUGE mistake that was.

I was given a three day window for pick up and was told that I would receive a call from the moving company the day before they were to be at my home. I was also told that they would give me a call the day of the move with a two hour window. When the second day of the window came, I called Purple Heart to see when they were planning to have the movers there and was told that they were 30 minutes away!! That did not work and I had to reschedule. That was my first surprise. The next was when the movers did show up the next day, they looked at the items I was moving and said that it was a much larger move than they were told and it would have to be recalculated. The end result was that the cost of the move would not be $1992, but over $4500!! Quite a shock. I have attempted to get resolution for the past two months to no avail. For the first month, I could not get a return call. I began to call on a daily basis and became such a pain that someone finally called me. It did no good, because the bottom line answer after two months of calls, emails and more calls, was "the recording confirms that you agreed to a mini move and this was much larger". You are liable for the additional charges. OF COURSE I AGREED. THAT IS WHAT I WAS TOLD! During one of the conversations, a "customer service" rep literally screamed at me and told me I was wrong.

So much for taking care of veterans. If you are a veteran or even if you are not, and you are looking for a company to arrange your move, do NOT use Purple Heart Moving Group. Do yourself a favor and use another company. I truly cannot believe that this company, while professing to care of and cater to veterans, could be so callous and uncaring. If I could give a rating lower than one star, I would do it.

I have continued to attempt to negotiate with this company and the best they said that they can do is to refund me a pittance compared to the amount that they misquoted me from the very start.

This company, in my opinion, has NO ethics. They are scammers of the highest form and use classic tricks like bait and switch tactics. If you are looking for a reputable company to perform your move, forget Purple Heart Moving Group. They are NOT the company you want to entrust with your move. Avoid this company like the plague.

I reiterate my statement above, if I could give a rating lower than one star, I would do so.

Move size: Partial Move Service cost: $4500

Natasha F
Jul 06, 2018
Long-distance move from Miami, FL to Ash, NC

Fantastic Service!

For a college student who wanted a change from the beach life, to the wonderful mountain life. These people were the best bet to choose from. They helped me move, all my belongings with easy and at a reasonable pricing to. If I would've chosen another moving company I swear it would've been double the amount than what I paid for The Purple Heart Moving Group. What better way to trust a company with reasonable pricing, intricate care, and my favorite color in their logo. The Purple Heart Moving Group is the way to go! Thanks, again!

Move size: 3 Bedroom Home Service cost: $2665

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Company Info

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Purple Heart Moving Group has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 3107 Hallandale Beach Blvd STE 107, Hallandale, FL, 33009, but movers usually cover a much larger area.

Company Notes

We are a South Florida based Moving Brokerage Company that is family-owned and operated. The family principles we live by are reflected in the consideration we give to each and every one of our customers, the high quality standards we uphold, and the service guarantee we provide to each of our customers. Instilling these values early into our culture assures we will make continued strides to become a leader in the moving and storage industry.

Licenses & Certificates for Purple Heart Moving Group

Companies that transport household goods within Florida like Purple Heart Moving Group have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Purple Heart Moving Group license numbers for the government record information:

ICC MC number: 24646
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3002113
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Purple Heart Moving Group cost for local moves?

We have calculated an approximate local moving market average price from 278 reviews of people moving within Florida to be $2680.

From 11 local reviews for Purple Heart Moving Group, we have calculated an average moving cost of $2079 for local moves.

This could mean that Purple Heart Moving Group is cheaper with about 22% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Purple Heart Moving Group cost for interstate moves?

From 9789 reviews of people moving long ditance, we concluded that the market average costs are around $4859 when moving long-distance.

For Purple Heart Moving Group, we estimate that their average long-distance moving costs will be around $3829, based on 131 long distance moving reviews.

This could mean that long-distance moving services costs of Purple Heart Moving Group for moving between states is cheaper with about 21% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Purple Heart Moving Group. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Purple Heart Moving Group - a professional company located in 3107 Hallandale Beach Blvd STE 107, Hallandale, FL, 33009. Discover Hallandale, Florida moving companies.

*MoveAdvisor may not be affiliated with Purple Heart Moving Group and the estimates may be provided from other professional movers in our network.

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