Priority Home Relocation LLC

Stressless Move from Fl-MI

I got the call from Savanna with Priority and things were smooth sailing from the start. She made me and my wife especially comfortable and the move which we dreaded was actually easy and stress free. Moving crew was on time , quick and accurate. Oh and they all were COVID prepped with there masks amd gloves. Ive already recommended them to a couple other guys from my jobs relocation crew. Glad its over but definitely wouldn't be horrified to do it again haha.

Move size: 3 Bedroom Home Service cost: $3000

What this company does is CRIMINAL. They lied every step of the way. I've never encountered such a group of DISHONEST people. I don't know how they can live with themselves knowing the SCAM they are running. Any review here that is not 1 star is a review they paid for.

I won't go into the details of everything that went wrong my only advice is DON'T USE THEM. And if you have already paid a deposit, pay no more until you receive your items. They will threaten you along the way but don't back down--they are all empty threats. The condition in which we received our belongings was shocking and you'll have no leverage if you pay before delivery arrives (we didn't pay). Just look at the picture of the moving truck.

Move size: 2 Bedroom Home Service cost: $700

So disappointed that I chose this company. They hooked me with a low initial quote which included an inventory over the phone so it seemed reasonable. Just before the move, the final phone inventory was done and the price jacked up, the cubic feet had doubled. On pick-up cubic feet went up again. Final cost over TRIPLE of the initial quote.

And they didn’t even handle my stuff carefully, lots of breakage of my items and I had packed them with great care.

The dispatcher, Ashley, is rude and unprofessional.

I lost a lot of money by choosing this company.

Move size: 2 Bedroom Home Service cost: $7999

DO NOT USE. Same exact experiences, similar results as all others. Actual movers dumped my 76 yr old friend’s stuff in the lobby of her building because I would not pay the final extortion fee of $200 for them to use the elevator & actual moving equipment available to them, in the lobby of the building. Their paperwork, not filled out at pick up, was on “Western Moving” paperwork, supposedly a company out of Miami. Called phone numbers (while move was in process) — NonExistent. Took photos of what I think were undocumented Romanian aliens with no actual credentials or equipment. Wen I told them numbers were phony, they got the heck out of there fast.

Move size: Studio Service cost: $3000

To sum up this long post and save you some time: USE LITERALLY ANY OTHER MOVING COMPANY.

Moving across the country is hard. Moving across the county is the middle of a global pandemic isn’t fun. Moving across the country and not have clothes or furniture for 70 days is unacceptable.

I was told on my first phone call that the company doesn’t outsource. It’s all family owned. I’m sure if you call, you’ll be told the same thing. They also won’t tel you that they have a 30 day spread to deliver your stuff. They won’t tell you that until your stuff is already loaded on the truck and ready to go.

Let me tell you. It took them 40 days over the 30. It took 70 days. Which is ridiculous.

I would call for an update and no one any answers. Ever. I swear it’s the worst customer service I’ve ever encountered and I spent three hours on the phone with AT&T one time.

Once I finally got my stuff, most of my furniture was damaged in some way. All of my boxes were dented. Don’t waste your time writing fragile on your boxes. All of your plates are going to be broken anyway.

I hope that they can sleep at night knowing they’re liars and frauds.

The company that they subcontracted to was S&M Relo. I had to have a lawyer contact them to get my stuff delivered. Then, my stuff was contracted out again to Coast to Coast. So, just go with coast to coast to being with and save yourself the trouble.

Move size: 2 Bedroom Home Service cost: $3000

Still waiting on our movers… still haven’t showed up. Priority Home Relocation set us up with Moving and Storage Squad LLC,orM&SRelo, and NOW they are saying we only paidPriority HomeRelocation to reserve storage on a truck, they don’t do anything else. So, if we paid them to have to reserve a space on the truck, and we still don’t have a truck here (much less space!) then this is a breach of contract.

I booked these moving services 3 months ago. What a cluster f. DO NOT USE THEM. If I could give fewer stars, I would. A one star is too generous.

Move size: 1 Bedroom Home Service cost: $9000

Long story short, they grossly underestimate the cost of your move and then send a subcontractor to extort you. Priority Home Relocation or Colonial Moves You are the names of the front company. They then use two different subcontractors to fulfill the move. The subcontractors add thousands of dollars in charges that directly violate your original contract. The subcontractors used for our move were Nabout Movers LLC and AJ Pro Logistics.

They only picked up half the stuff stated in the contract.

Then they attempted to hold our stuff hostage to get more cash from us. In addition to damaging the property, they did move. They didn't even move our stuff into our apartment, they dropped it on the side of the road.

The full story of my move is here:

Http://jakedermer.com/blog/2020/10/8/priority-home-relocation-review

If you've had an experience with these movers, please click the link and reach out to me. Together we will be able to stop this from happening to anyone else.

Move size: 1 Bedroom Home Service cost: $4700

Was supposed to move on september 26,2020 they promised between 12-2 never showed up couldn't get in contact with anyone at the office or dispatch finally got a hold of the driver who said he was in a major accident the day before. then when the driver finally showed up he demanded 3 times the cost we were quoted. because they were another company because priority home relocation isn't a family business were told they are a brokerage firm. had we known that to begin with they never would have gotten our money. the other company calls us a week later also demanding the same 3 times cost my sister was told when picking up her stuff. fine we paid just to get her stuff out of their warehouse more than 3 weeks after the move. they get up to where we live finally the inside the truck looked like a hurricane had just blown thru stuff was thrown everywhere. we get her 55" tv off which I told her to go immediately and plug in and test it which was all broke to hell, along with several of the totes she packed her stuff into. and they actually left with an exercise bike still on the truck I had to call them back to have them turn around. bottom line this company is a scam company DO NOT USE THEM!!

Move size: Studio Service cost: $2200