Priority Home Relocation LLC

Moving Company with No Integrity at All

There should be an option for a no star rating as this company does not even deserve a 1 star. They’re just good when they are trying to get your business but once you pay the deposit beware cause none of the promises, cost agreements , timeline or costumer service will ever happen. It has been a nightmare since I put down my deposit money , I have been passed around many times and been ignored by my request to follow up. I was told initially that the timeline will be 5-8 days it will be a month by next week and no one can tell me exactly where my shipment at this time is . I have been just passed around. This company has no honesty or integrity at all ! It has cost me already so much money, time and aggravation. I am filing legal complaints to demand my goods and filling it to the appropriate government agencies as well. They need to learn from my case as no other costumer deserves this horrible experience and awful treatment that I got from them . They do not deserve to exist and has no right to treat their paying customers like this.

If I could give them less than zero, I would!

This company (our “representative” was Gianna Ross, who conveniently is no longer working there) gave us a binding estimate for a partial move from Louisiana to Florida, and we paid our down payment. After many lies and much duplicity, they then sold our contract to a bunch of felons (literally!) in Gretna, LA. to complete our move. They showed up in a rental Penske truck and packed our goods in front of all of their packing supplies and suitcases that belonged to who knows who. They threw our brand new tv up on top of the rest of our goods and then told us that we had EXACTLY double the cubic footage that our BINDING ESTIMATE said we did. My husband was, before retirement, an estimator for a paving company and we measured and counted everything three times! We were within 10 cf of the estimate! We were threatened with them unloading our goods onto the front lawn and leaving it there, if we didn’t pay the extra money, and with being charged $200 more if we didn’t shut up and pay what they said! We were 82 and 74, respectively, and could not bring it all back into the house. We called Priority Home Relocation and they said to pay the overage and they would walk us through the…

Use anyone else

To sum up this long post and save you some time: USE LITERALLY ANY OTHER MOVING COMPANY.

Moving across the country is hard. Moving across the county is the middle of a global pandemic isn’t fun. Moving across the country and not have clothes or furniture for 70 days is unacceptable.

I was told on my first phone call that the company doesn’t outsource. It’s all family owned. I’m sure if you call, you’ll be told the same thing. They also won’t tel you that they have a 30 day spread to deliver your stuff. They won’t tell you that until your stuff is already loaded on the truck and ready to go.

Let me tell you. It took them 40 days over the 30. It took 70 days. Which is ridiculous.

I would call for an update and no one any answers. Ever. I swear it’s the worst customer service I’ve ever encountered and I spent three hours on the phone with AT&T one time.

Once I finally got my stuff, most of my furniture was damaged in some way. All of my boxes were dented. Don’t waste your time writing fragile on your boxes. All of your plates are going to be broken anyway.

I hope that they can sleep at night knowing they’re liars and frauds.

The company that they subcontracted to was S&M…

Terrible Company Scamming Honest People

At first, my interaction with this company was great, however things quickly turned sour as our moving date approached. We were told that the ACTUAL amount would be at least $4,000 higher than the estimate. I was made to feel very guilty about cancelling (within the 72 hours I might add) and now the company, though did not provide any services, will not give me my deposit back, though again I cancelled within their stated time period. Absolutely terrible.

Priority Scam

This company is a scam they took my deposit and did not return as stated in contract. I had a funny feeling about this company so I read the reviews asked for my money back and went with another company. They told me lies for a month and was rude beyond belief. This company is a PRIORITY SCAM! If you want to give your hard earned money away be stressed beyond belief and be treated like SH#+ then this raggedy sham of a company is for you. BELIEVE THE REVIEWS AND STAY AWAY!!!

Moved from CA to NC.

Price change when movers arrived. Had my belongs over 60 days. Then could not get price adjustment like I was promised. Company is a scam.

Scam.....LIERS

They lied about the price,they charged me $2000more,came to get my stuff 2 days later and when they dropped my stuff off they left my grill and some other items and they talking about I have to WAIT for

Them to find another driver to come bring me my shit!!! They are scams,liers and I'm looking for a lawyer!!

Complete scam

My husband and I moved from Houston to Michigan. Our quote from Mark tripled and when we asked movers to remove everything out of the truck, they told us they would charge us more. Every step was a lie and we felt 100% scammed! To make matters worse, on delivery, our TV was broken and our mattresses were wet we were told they drove “through a rainstorm.” Parts of our beds were missing, furniture was stained/scratched and our $6000 couch was water stained. We are still missing all of our books with precious memories, kitchen appliances and more. We received someone else’s books and a part of someone else’s bed. When we filed with moving claims we were told they no longer covered this company. We now have emailed the company with no response and blocked emails. We are thinking of hiring an attorney. Never, never use this company!