Prestige Worldwide Moving

I did not move because my company did not win a contract. After a pushy sales guy took $1100 deposit last fall, I have been unable to get a response from the company to retrieve my deposit. I sent the company two letters verifying the fact that we didn't win and I wouldn't be moving. I've heard NOTHING. In addition, sub-contractor trucking company address is a strip mall (yoga) in Miami and have been banned by the US DOT from doing business. License has been revoked. This is a criminal enterprise and the company "officers" should be arrested.

Move size: 2 Bedroom Home Service cost: $1100

On 9/12/2016 A carrier form this company delivered my items. They asked me to pay in cash ONLY before my stuff was delivered. While unpacking we noticed an annotate some damage to our stuff.I told the driver to make a list of the damages and marked on the documents, he told me that the company only needs pictures and the claim form sent. I told him I will not sign any document before he marked the damages and he started doing a list of them and told me it will be submitted to the company with the receipts. The next day I mail the claim form and try to call the company with no answer. All I asked is reimbursement from them since all my items were brand new when they packed them. I have moved 3 times and I have never faced these problems. I will never used or recommend anybody to use this company.

Service cost: $15000

I have never felt so disrespected and violated in my life - the movers were rude and mean. The driver called me in Minneapolis late in the afternoon and started YELLING loudly at me because I told him the U-Haul storage place was closing and that he couldn't get in. After hanging up on him three times because I refused to be YELLED at, he just unloaded ALL THE STUFF FROM MY HUSBAND'S ART STUDIO AND PACKED IT INTO OUR CONDO with all our furniture and boxes. I paid extra to have fragile things packed and they broke nearly every thing possible. They broke an antique coffee table into a 1,000 pieces (I literally started to cry when I saw it), an antique lamp base was broken, a floor lamp shade was broken, many dishes were broken (and as most people know - when you break one piece in a setting of china - you then have one less place setting). I have documented all the breakage with photos. They were asked to bring (and we paid for) at least 8-10 garment boxes.. they brought them and packed them but not one single garment was hung up - they just threw the clothes, hangers and all, into the boxes. They also packed other things in the garment boxes - in one box they put 2 floor lamps and a table lamp - the lamp shades were thrown in on top and RUINED!! Like so very many things. A simple thing like packing some bathroom items - everything was just thrown in and liquids went in upside down - getting makeup and powders wet and RUINED! Then I got to pay well over $8,000 for that unbelievably rotten service!

Service cost: $8400

Worst service and communication I have ever dealt with. I hired them to move my aging mother from MO to GA. They gave me a firm quote. On the day of moving doubled the rate, and made they made us pay them cash (Paypal) before they would start moving. Two guys met me in a car at a WalMart parking lot. I had no choice but to pay them. I asked where the truck was, and they said we had to go meet it..

They then drove 30 miles to Columbia to rent a truck from Budget and I followed them. It was 16 foot truck (800 cubic feet.) I warned them the contents may not fit.

After loading half the truck they agreed the truck was not big enough and took off (with my stuff) and were gone for 4 hours.

While they were gone, I did the packing in the assisted living facility myself as it was getting dark (we started at noon). I had to leave my mother with dementia was in a hotel room because we were emptying out her place and it would have been too cold and stressful for her. When they did arrive they didn't have moving blankets, bubble wrap, boxes, or tape. I had to purchase these myself from Lowe's.

When they arrived in GA, they would not unload until we gave them the balance with a money order. Quote was for $2100, and they charged us over $4500. They said there were overnight charges (their choice not mine, packing charges ( I did the packing, and 1100 CF of household items. A 16 foot truck only holds 800 cubic feet and we were not full).

We had no choice but to pay them. After repeated attempts to reach the owner (5 calls with Josh in CS), I was advised to hire a lawyer.

Service cost: $4535

My move was scheduled for 01/23, they did not call me to confirm my pick up time or date, we had to continuously contact them to get a confirmed time. I get a call and they told me they would be at my office at 11:00am, they did not get there until 1:00pm. My move INCLUDED disassembling, the movers that came to my office were not aware of this so the packing took the whole day.

They were supposed to deliver around 02/05. They said that they were going to deliver on 02/08. I went and rented a storage unit because my condo wasn't ready to be moved into yet, well the day passed and no phone call, they call back, apparently the truck had some issues. Okay understood, it happens; everyday they told us that delivery would be made the following day, everyday we called to get confirmation. THEY NEVER CALLED US. WE ALWAYS HAD TO CALL THEM. The driver finally calls on 02/16 saying that delivery would be made in a couple of hours. A couple of hours go by and now the driver is saying that he is stuck on the side of the road with brake problems? My items arrive to me on 02/18. We were supposed to have 2 drop off locations (we had 2 pick up locations so why would we only have 1 drop off location?). The driver tells us that the manifest only has one drop off and to keep in mind that he is just the driver and there are a lot of broken and damaged items. That was an understatement! Almost every item is damaged! I called Prestige and spoke with Josh and all he has to tell me is that he does not know why things were unwrapped and taken apart, and to file a claim.

It took 26 days for me to get all of my things. Not only that but they also got done packing and then tell me that the estimate is now higher, almost 50% higher than what was estimated to us.

Service cost: $15642

As anyone who has made a major move before knows, it can bring a lot of stress and anxiety. Not only about the cost but about the concerns of the moving company you seek to hire. As such I had to make another major move last month. After reviewing several companies I came across Prestige Worldwide moving. It gives me great pleasure to advise that Matt gave me a reasonable quote and enough confidence to use them for my move to New York. They packed everything very carefully, including some very costly family heirlooms. In addition I have some very pricey electronic equipment .On moving day, Prestige was at my old residence earlier then anticipated. That was a surprise. The workers were very professional and careful. I could not have been more pleased. Then I took my flight to New York City. Within 72 hours more or less the truck arrived and the workers unloaded the truck seamlessly. I was totally impressed. There were a few small items that needed to be purchased along the way but not high amounts. Now that I am happily settled into my new apartment in Manhattan I am more then pleased to encourage anyone who plans to move to contact Prestige moving. You will be just as pleased as I was..Michael Jay.

Service cost: $2300

Moving can be such a hassle, between boxing everything up and loading the truck. I just couldn't do it this last time and decided to call from some assistance. Calling was a breeze and they were so kind and helpful. They explained the moving process to me and I was actually excited for the help! They came and picked up ever thing and handled the fragile items with care. Once my things came from to Florida I was one happy camper. Nothing was ruined or missing. Hopefully I do not have to move again but if I do I know who I am going to call. Awesome Company!!

Service cost: $100

I had 6 rooms of furniture and a shed full of stuff that had to go from Key Largo, FL to LaFayette, GA (nw mountain area).  With 3 women (me and my 2 daughters) and a 2yr old toddler, it was an overwhelming task at hand.  We could pack, but no way could we load everything into moving vans.  Add to that we had two cars as well.  A friend in Miami suggested Prestige as her new neighbors used them & were delighted with them.  That was local, though, so I put Prestige on the back burner.  I contacted one well-known long distance mover.  I nearly choked on the price.  Called another one, bit lower, but still high.  So, I 'tried' Prestige.  They moved nationwide: great news!  Next, the price: 1/3 of the lowest quote!  I booked w/them.  I was still a bit nervous , but from loading up to unloading, we got excellent service, helpful employees, and everything in perfect condition.   I highly recommend this company.    Oh, they even beat us to our new home.  Only by an hour, but what a happy surprise to see them there waiting!  .

Service cost: $1000