Prestige Worldwide Moving

I am pleased to let everyone who is seeking to move from any location, know that I just completed my state to state move through Prestige Worldwide Moving Company. The company proved to be outstanding in their service, very professional, efficient, and timely in their work. Their pricing beat all competitors that I contacted, and they have a truly friendly staff. I am so enamored to report that the entire move went perfectly. I recommend this company to all who want great satisfaction in relocating their possesions. I personnally thank Prestige Worldwide Moving Co. for their exceptional value, and true commitment to what they promised. Check them out and you WILL NOT be disappointed.

Service cost: $2250

I contracted Prestige to move my stuff from California to Mass.

The contractual pickup window was Saturday to Sunday.

They didn't show up on Saturday or Sunday, and I got no word from them. They just were a no-show, despite repeated calls and emails.

Since my lease was up on Monday, I had to rent a truck myself that morning, pack everything up, and start driving.

They called me back on Monday midday (as I was in the middle of packing up my uHaul) and told me that the driver was "sick or something". I told them I wanted my money back. They said no.

They told me their contract says they reserve the right to pickup within a 48 hour window of the pickup window *due to Acts of God such as natural disasters or other unforeseen circumstances*. (This is true, their contract does say that.)

I said that is irrelevant because a driver getting sick is not an Act of God, and besides that's no excuse for not calling me.

They continue to refuse to refund my money.

I contracted with Prestige on short notice, and wish I'd done more due diligence and research. Please consider the following red flags that I identified through a little research, and pick a different company:

Red Flags with Prestige:
-They ask for a significant up-front deposit. Legit moving companies will not.
-They do not do an in-person estimate. Most legit moving companies will.
-There are numerous typos and spelling mistakes in the contract ("clinet"/client, "cancelation"/cancellation, "du e"/due, etc etc)
-Their website claims they've been in business since 1993, even though a whois query shows their website was created in January of 2015. Perhaps they are indicating the start date of the company "Professional Moving & Storage", which was created in 1993 but was shut down in 2003, according to bbb.org. Not sure exactly what is going on there, but bbb.org says that "According to information provided by the North Carolina Utilities Commission, Prestige Worldwide Moving is in no way related to Professional Moving & Storage, Inc DBA Prestige Moving & Storage in Chapel Hill, which operated from 2002-2012 and is now out of business." So it appears that Prestige is claiming the lineage of Professional Movers, even though there "is no connection". I obviously don't know the full story, but the clues reveal troubling inconsistencies.
-As of the writing of this review, their website claims a bbb.org rating of A+, even though it is currently a D+ (as of Feb 19, 2016).
-The picture on their website, that shows a truck with a Prestige logo on it, is clearly photoshopped. The base image is a stock photo that you can find on shutterstock.com, and the perspective of the logo is off. These guys don't actually have trucks with "Prestige" painted on, but they'd like you to think they do.
-All the other photos on their website are from stock photo sites like shutterstock, etc as well.
-Dozens of 5-star reviews, and a handful of awful zero-star reviews? No two, three, or four star reviews, on any review websites, anywhere? That should trigger a red flag for you.
-Let's all just remember that the name "Prestige Worldwide" comes from the 2008 movie 'Step Brothers' with Will Ferrell and John C. Reilly.

I know you might be rushed and need to make a quick decision.

Pick someone else.

Service cost: $2200

This was one the few moving experiences that I've had, and also one of the best. I want to start by saying just how professional and qualified the staff at Prestige Worldwide Moving are. All of my belongings arrived to my destination, North Carolina, in the same condition that they were in from my house in Maine. The staff handled everything with so much care and I cannot thank them enough. I did not expect many of the glass collectibles that I have to survive before my move, so I had packed them in extra protection. However, judging by their professionalism, I was not as worried during the move. My glass collectibles arrived to North Carolina in tip-top condition without a dent or scratch! They were very responsive to all of my needs. The price is very reasonable and I will use this moving company again if I ever have to move.

Service cost: $4000

I was so stressed out when I found out I had to relocated from Oregon to North Carolina for my job. Thank goodness I found Prestige Worldwide Moving company. They made my life so much easier. I loved how professional the staff was and the move went so smoothly and well, I just couldn't believe how blessed I was to find such an excellent moving company. Best part was that the cost was very reasonable. It cost 2000 and it was worth every penny for the great job they did! I would definitely recommend them for anyone looking to move!

Service cost: $2000

I have to say that I was truly surprised about how well this move went. I contacted them about six prior to the move out date and to my surprise they took the job anyways. They showed up at my now rental property in Michigan at a little before nine in the morning on a Monday and had everything gone before noon. They arrived in North Carolina at a little before eight in the evening due to my work scheduled and they had everything unloaded, unpacked and put away before eleven. They conducted themselves in a professional manner from the very start until the end. Everything was in the same condition as it was before it left Michigan.

Service cost: $2200

I am not really sure how they have "manipulated" the good reviews!! Personally I had a nightmare-like experience. Everything bad I heard about moving company does, I ended facing all of those. I am not even sure where to start!!
1) They are merely BROKERS. However, they claim to be First party movers. They simply sub contact the work to some other company!! I still have the email where they claimed they will send their own people and truck. However, what they did is just sub contracted the work to a company namely "Relocation Specialist". To make things even worse, they continuously kept on claiming people they sent were their own. But, the people who were delivering kept on saying they do not know anyone in "Prestige Worldwide", and they do not have any idea who they are. If this is not "Cheating" in a business then I do not know what is.

2) They give you an estimation at the time of the contract and right before the delivery they claimed that their "Estimate" was "Little" bit off and I have to pay $800 more to get my goods. Then when I told them I would go to Court if they cheat me like this then they reduced it to $300.

3) Stolen goods. They stole my PS3 and other expensive electronic goods. Do not even know how they can be in a business where they steal the goods they are moving.

4) The movers they sent were not professional. They not only broke things at the pick up place they kept on using profinity for no good reason in a family environment.

5) I have never really received a final invoice from the company. When I charged the delivery guys for losing my goods they literally fled away!!

I actually paid $500 more than other companies as I saw all the good reviews here. I am not quite sure how they have "arranged" these reviews to fool the customers. But, all I can say is "Beware". DO NOT TRUST this moving company!!

Service cost: $3000

This company is pure scam. The ratings here are also false. 4 stars?? Do not use this company they will take your money, ask for deposits, cash payments to deliver your goods. They use different drivers not part of a company just ramdom guys that complaint about what kind of company is this. They give you a quote and then a driver comes and tells you another price in my case it went up from 10000 to 15000. They are not BBB accredited or can be insured. Their addres is a residential one. No response to your claims. Stuff is damaged and some pieces stole. DO NOT USE THIS MOVERS!

Service cost: $15000

I set up recently for my property to be moved from Florida to Colorado. When the movers called me to set up delivery I had already been informed that some of my property was still in Florida by a third party. I told the delivery driver I would not accept delivery or make my final payment until ALL my property as agreed in our contract was present and accounted for. At this point the driver got irate and hung up the phone. Two days later they contacted me saying the driver felt threatened and in fear for his life and refused to make the delivery. They said I would have to come pick up my belongings at their location and they would be charging me storage until then. I still have not received my belongings and told them I had no way to pick the items up myself nor would I make the payment they are requiring for them to release my property until it was all accounted for. They have repeatedly refused to allow me to talk to anyone in management and the only contact I have is someone named Reggie who is in customer service. All I have is his private cell and whenever I call the number on my bill of lading there is no response. STAY AWAY FROM THESE PEOPLE AT ALL COSTS! Oh and if you'd like to call Reggie to voice your concern his number is 954-516-6855.

Service cost: $5900

I was in touch with the owner named Frank in their Miramar office. He sent me a contract and requested a deposit. At the time they were Prestige Worldwide Moving, now they are United Movers Group. Needless to say I sent the deposit. I called to verify my move date and the number was disconnected. I called Frank's cell number identified myself and he hung up on me and blocked my number. DO NOT Use this company, they took my deposit and closed the doors. They are cheats and scammers.

Service cost: $788

As anyone who has made a major move before knows, it can bring a lot of stress and anxiety. Not only about the cost but about the concerns of the moving company you seek to hire. As such I had to make another major move last month. After reviewing several companies I came across Prestige Worldwide moving. It gives me great pleasure to advise that Matt gave me a reasonable quote and enough confidence to use them for my move to New York. They packed everything very carefully, including some very costly family heirlooms. In addition I have some very pricey electronic equipment .On moving day, Prestige was at my old residence earlier then anticipated. That was a surprise. The workers were very professional and careful. I could not have been more pleased. Then I took my flight to New York City. Within 72 hours more or less the truck arrived and the workers unloaded the truck seamlessly. I was totally impressed. There were a few small items that needed to be purchased along the way but not high amounts. Now that I am happily settled into my new apartment in Manhattan I am more then pleased to encourage anyone who plans to move to contact Prestige moving. You will be just as pleased as I was..Michael Jay.

Service cost: $2300

Moving can be such a hassle, between boxing everything up and loading the truck. I just couldn't do it this last time and decided to call from some assistance. Calling was a breeze and they were so kind and helpful. They explained the moving process to me and I was actually excited for the help! They came and picked up ever thing and handled the fragile items with care. Once my things came from to Florida I was one happy camper. Nothing was ruined or missing. Hopefully I do not have to move again but if I do I know who I am going to call. Awesome Company!!

Service cost: $100

I had 6 rooms of furniture and a shed full of stuff that had to go from Key Largo, FL to LaFayette, GA (nw mountain area).  With 3 women (me and my 2 daughters) and a 2yr old toddler, it was an overwhelming task at hand.  We could pack, but no way could we load everything into moving vans.  Add to that we had two cars as well.  A friend in Miami suggested Prestige as her new neighbors used them & were delighted with them.  That was local, though, so I put Prestige on the back burner.  I contacted one well-known long distance mover.  I nearly choked on the price.  Called another one, bit lower, but still high.  So, I 'tried' Prestige.  They moved nationwide: great news!  Next, the price: 1/3 of the lowest quote!  I booked w/them.  I was still a bit nervous , but from loading up to unloading, we got excellent service, helpful employees, and everything in perfect condition.   I highly recommend this company.    Oh, they even beat us to our new home.  Only by an hour, but what a happy surprise to see them there waiting!  .

Service cost: $1000

Presitge worldwide saved my life! They are the best. I was put in a stressful situation when the movers I had hired did not show up. I called for a last minute move and they scheduled me immediately. I worked with three movers and John was the one in charge. The guys did an great job. They brought huge boxes and wrapped all my furniture safely. They were fast, kind, courteous and highly skilled. Their rates were really competitive and at the end I did not have to pay anything extra. The level of customer service was really high. I would recommend this company to everyone who wants quality and great customer service.

Service cost: $3201

I had worked for a moving company when I was fresh out of high school so I sort of knew what to expect and what to look out for in these situations. Three men arrived on time at my Daytona Beach House to Wrap anything that can open or move in transit while taking an inventory. The men had great attitudes towards working and were polite and kind also a little funny but never unprofessional which I respect so much. They treated my belongings as if they were their own, I never gave them advice which as an ex-mover I thought I would have to point out flaws but there were none. My mind was at ease and that helps alot with the stress of a new job and schools for the kids. The cost of moving paid itself in just the pick up I feel, 2k to move from florida beach to northeast PA is a deal especially when they arrived in Kingston PA on schedule. I was worried that they would scratch the walls with the big appliances and furniture as I did when I was a kid but they left no mark on any wall and laid down paper so to not run the carpet of the newly built house. they went right to work and asked where we wanted the furniture set up and also where the paintings might be hung. They put together the sled to the master bed and bunks in the kids room. I never heard them argue or complain and treated my wife as a equal part of me which is huge in my book. I gave them a nice tip and would refer them to anyone who is in fear of moving or wants the best movers money could buy and at a cheap price, thanks guys.

Service cost: $1892

I would have to say this move went very smoothly. The movers arrived on schedule, they were very professional, and took the time to listen to my various fears. They were pretty efficient and took great care with my furniture, particularly a large, expensive, glass aquarium for salt water fish. This item I was most worried about, but there was no reason because they moved it safely in one piece without incident. Everything went well and all in all, I would recommend them to anyone looking for a quality job at a really reasonable price. I was very pleased!

Service cost: $2140

In this day and age, it’s hard to find a company you can trust. Prestige Worldwide Moving was recommended to me by a friend, and now I know why- It was last minute request but I just called Prestige and they arrived on time, assisted with Loading/Unloading and even helped clean up my apartment. This moving company is professional and cautious with everything they are doing I will recommend them to my friends and small businesses in my area!!
The quality of service I received was outstanding. Keep up the good work!

Service cost: $2150

Please let me start off by saying what a tremendous experience this was!

I recently got a job transfer from South Carolina to Texas. Although excited, I was very preoccupied over what to do with my belongings . I was debating on wether or not to leave my belongings behind. Yes, I actually contemplated the idea due to the high prices of moving companies in the area. However, thanks to my neighbor at the time, I discovered PWM. I was very relieved to have found such an inexpensive and reliable service.

The crew was very professional with me and got the job done ! If I were to be relocating again, these guys will be the ones I'll call!

Service cost: $2000

My family and I move around a lot and all over the country due to my husband's job, and it is nearly always a logistical nightmare. Not this time! From the very first estimate, to the packing, to the final completion of the move, Prestige World Wide Moving was SO professional, polite, efficient and pleasant to deal with all the many demands I had! I was extremely impressed with the high quality and affordable service they provided, and they worked really hard to fit within my tight budget everything that I could possibly need for this move! Every single employee I encountered, from customer service to the actual movers, were always so nice! I'm completely not used to that with a moving company. I'm a veteran mover and have never moved without something breaking - not this time! Everything arrived in one piece and in such great shape!

When they arrived, they were professional, not just on time, but arrived early and didn't mind that I was slightly grumpy from accidentally packing my coffee maker! They really listened to me and assured all my worries and alleviated any concerns that I had. They really took good care of us and were super affordable. I can not stop raving about how good they were and how they took care of us during this extremely stressful time. They dodged the children and the pets, and the weird packing system I have, and accommodated us for everything. I was so wowed. Usually at the end of a move, I'm vowing to never move again, but this time, I know I've found the moving company that we will use for a long time.

In conclusion, I am going to hire Prestige Worldwide Moving for my next move and I know it will be just as good experience as last time. I highly suggest using them as your moving service, you will not be disappointed! They are affordable, budget friendly, friendly and super professional. They really care about your belongings as they understand they are your precious things! Call for an estimate and you will be definitely going with them as your moving company!!

Service cost: $2000

Prestige Moving is one of the top moving companies worldwide. Their name fits their brand. They take pride in moving your furniture as if it is their own. They loaded the truck quickly and efficiently and was on the road to PA within a couple hours. I will recommend Prestige Worldwide Moving to any family or business that needs professionals to cater to their needs. The last moving company I chose to help me move my family to another state didn't go very well and I was not pleased with the outcome and pricing. Prestige Movers moved swiftly and worked with me asking many questions on how I would like fragile furniture stacked in the truck and came prepared with bubble wrap unlike the other moving company I hired. I'm very big on how you present your company since I'm a small business owner myself and they came in uniform and worked in unison. I can't stress how quickly they operate and strong these guys are, they had me in awe like WOW! My children didn't even get on their nerves since they are very vocal about their belongings. They had no problem moving our housing furniture into our new home in Philadelphia, I even introduced them to a Philly Cheese steak which all the employees devoured.

Overall, it was a great experience to work with Prestige Worldwide Movers, they are a top tier moving company and if you need a company to get you from A to B efficiently and effectively then you picked the right Movers!

Service cost: $2000

DO NOT USE THIS COMPANY. We have many complaints to add to those already here.
The main one was how they kept raising the price of our move. We hired them to do our move at an estimated price and ended up paying almost 3 times the original quote. All of the price hikes came at the hand of the "borderline bully" mover in charge on moving day. When we tried to contact the head office to discuss the price hikes, no one answered and no one returned our calls. We would not have received our possessions without a final payment in cash at our new home of $7500.
It was a horrible situation and a horrible day.

Service cost: $18500

This company has frustrated me to no end. I will not recommend them to anyone for a move as they are not at all concerned for the customers satisfaction. Their Customer Service representative was rude and arrogant and said blanket statements to try to appease me. They picked up at my home in IND on Nov 5. We had a small change to make on the apartment date, but still shouldn't have deterred the movers from getting our stuff to us by Friday (Nov 18). To my knowledge our belongings are still in a warehouse in Chicago. If there are any damages to our stuff, we will be filing a claim against the insurance for the entire amount of the move and they will not be receiving a better review.

Service cost: $6000

The Worst company ever ! Anything you could do wrong they did it!
We selected this company after taking several other bids on the work (move from Lex. SC to Denver Co.) They showed up late, took all day to pack and load, then after everything was loaded told my wife that they would have to charge us 50% more than the original "Binding" estimate because all our stuff could not fix on their truck. Again, 10pm hostage situation .. they have all our stuff on their truck and they are calling the shots! Once we got to Denver and started to request delivery is when the fun really started. After WEEKS of attempting to get a delivery date, with no luck, we received notice of delivery a very short time prior. Once they showed up we noticed immediately that the condition of our belonging had been seriously damaged. Once they were finished throwing our stuff off the truck it was clear that not everything had been delivered. Mattresses, bikes, tvs etc. were soimply not delivered. We attempted to contact Josh Williams who had previously stated that he was the last and only person at prestige we could talk to.. we waited weeks, replaced many parts and finally (3 weeks) some of our additional belongings were delivered. ( So now insurance won't cover those items )
What was delivered was in bad condition! Packing tape around the furniture that removes the finish when you remove the tape. Silverware and other family memories were stolen! They hired day labor who stole my wifes wedding ring. They are completely non-responsive to any attempts to discuss or even acknowledge out claim for insurance. They are denying we have full coverage when it clearly says we paid over 2k for that coverage. etc.. etc.
There is not part of this move that they did not screw up.. oh except collecting their monies and destroying the entire experience and our belongings in the process.

Service cost: $15000

It's been since September 20th, 2016 since this company picked up everything I own from my apartment. Since then, when I call from my personal phone I haven't been able to get in touch with "Bob Roland" (the driver), or anyone else at this scam company. Not only did they collect a cash deposit upon pick-up, which was more than what the total estimate quoted, but now they have everything I own held hostage. I've done my research and found that they use a fake BBB review for a company called Prestige Moving & Storage. They have F ratings all over, which is why they are not insured. They are not family owned and, instead, subcontract out all jobs. All of your valuable things will be stolen and IF you do receive a delivery most will be destroyed. Their (855) phone number is a dispatch so they can answer their cell phones from all over the country (WI, OH, FL, etc). I can't get a hold of anyone during regular business hours, but when I have friends call from different numbers in Seattle, Chicago, etc. they've answered at 2:00 am to prey on another unsuspecting victim. The attorney general in Florida, Ohio, and Wisconsin were made aware. The DOT, FTC, and DAC are also aware and said they've received an unsettling amounts of similar complaints. I've left emails, voicemails, texts and its been OVER 2 MONTHS since I've received anything or got any explanation. Spread the word to everyone you know about Prestige Worldwide Moving and the names "Josh Williams", "Barry", "Frank Evans", "Kevin Parrish". Also, you may see a bunch of 5 star reviews on sites, but just know that all of those are done by these scam artists or their friends. Reviews are either 1 star or 5 stars. We once spoke to a Kevin Parrish with this company who hung up on us, but then I found a 5 star review by Kevin Parrish on this site. Very interesting, huh? It truly is a shame that awful people like this get away with robbing from families of everything they own.

Service cost: $12000

BASED ON MY EXPERIENCE, I STRONGLY RECOMMEND YOU DO NOT use Rhino Moving Inc, Prestige Worldwide Moving, Moving Services Group Inc., Priceline Moving and Storage Inc. or East Coast Moving and Storage.

My research indicates they are all inter-related. These enterprises list some of the same people’s names, yet freely change their company names back and forth, twice in the past two months.

I was informed by the Broward Consumer Protection Office and the Fraud Hotline that they have numerous complaints against them. They strongly advised me to file a claim with them.
We just completed a move from Minneapolis to Miami. We ended up paying more than THREE TIMES the estimate! When they arrived for pick-up, they immediately determined that the goods exceeded their estimate. At that point, the price doubled. There were a few additional boxes and a couch, however my entire shipment was delivered in a small U-Haul truck by their company (even items from another customer)! I obviously could not have doubled my load from a small two-bedroom apartment.
They picked up my goods in a small Penske truck. They arrived in Miami in an 18-wheeler that was too large to drive into the complex. They then DEMANDED an additional $500 (payable in cash on the spot) to rent a U-Haul for two hours to shuttle my goods to my new apartment.

On their contract, they state that they do not subcontract, however they used Smart Van Lines with a Suddath United truck to deliver my goods. I confirmed the DOT numbers and verified that the movers did not work for Prestige, Rhino, Moving Services Group, Priceline Moving and Storage or East Coast Moving and Storage. They worked for Smart Van Lines which matched the DOT number on the truck. I took pictures of the movers and their trucks for proof and called the company for verification.

At the time of pick-up, I was informed that the delivery would take approximately one week. After 10 days, I called the company and they had no knowledge of the whereabouts of my shipment. After two weeks, they showed up with a last-minute phone call.

When I called Prestige/Rhino/Moving Services/Priceline, they refused to address my issues. It took numerous emails, faxes and calls to get them to answer their phones and when they did, they screamed at me.

If my experience is any indication, expect ZERO customer service from these people.
I have pictures, documents and emails to support my claims.

If you asked me, would I use this company again or refer them to a friend? The answer is, “No, I would refer them to the authorities for prosecution.”.

Service cost: $4174