Long Distance Movers Inc.

From the time, I called them to enquire about their availability, I knew that they were movers I could depend on. The representative who answered on the other end was helpful and gave me insight as to when the vehicles and the equipment were available. We arranged for a day that I would be available and they showed up ten minutes before the quoted time. It was a nice crew and they treated my things like theirs. These guys were brought to this world just to move people!

Service cost: $2600

My relocation from Trenton, NJ to Chicago was smooth and relaxed, owing to the expertise and diligence extended to my properties by Long Distance Movers. They communicated promptly throughout the planning process as well as during the actual relocation. There was no cause for alarm whatsoever and I thank the crew I worked with for their dedication to complete the work swiftly and professionally. I recommend Long Distance Movers to everyone. Their affordability is amazing and their service quality is unmatched! There’s most probably no mover who is as affordable as them. 5 + Call them!

Service cost: $2200

I’ve used a professional mover for at least five times now, but I have never seen a crew as duteous and professional as Long Distance Movers. It is amazing to see that we still have people who can treat you so well and respect your property as such. Thanks guys for the wonderful service. I found Long Distance Movers to be truly professional. They have their own vehicles and so they don’t contract third parties to handle your things. They have all the equipment that enables a successful process and you’ll be surprised by the high level of skill demonstrated by their crews. Keep up guys - you’re simply the best, no question about that!

Service cost: $1200

I’m usually that kind of person who doesn’t have enough time to waste. I’ve heard that Long Distance Movers are working very fast and the transportation takes just a few hours so I give it a try. The movers were very fast. The old house was empty in just a few minutes and the whole stuff was loaded and ready to go. Although they move fast they don’t even scratch your objects. It was my pleasure to work with them and to see how you can get a high-quality moving service. A+.

Service cost: $3700

The attitude towards work of the crew I collaborated with was captivating. They worked hard all day long despite it being an uncharacteristically hot and humid day. Apart from the short breaks they took to recharge their energy, they used all the hours disassembling and packing my things without any complaints. I was amazed that they were able to finish all the work on the same day. Their care and diligence ensured the safety and wellness of all my things and everything was intact and in good shape by the conclusion of the process. If you are in Pennsylvania and looking for the best mover around, Long Distance Movers is highly recommended.

Service cost: $5300

These are brokers, not an actual moving company. Upon initial contact, the reps are very nice and attentive. They promptly answer your calls and your questions. Pickup is professionally handled but after that is when the problems begin. After your things are picked up, the behavior changes. It took 3 weeks for our delivery to arrive and a valuable item was broken. The moving process within itself is difficult enough without having to deal with uncaring individuals who treat you like a dollar sign rather than a person. Needless to say, this was a very disappointing process.

Move size: 3 Bedroom Home Service cost: $3500

When they first called they made me feel very good about my move; we did a complete innovatory of my stuff they gave me an awesome price. All my stuff was in storage and they were told how big the units were. When the movers showed up they told me that it was going to cost me $4000.00 more than what I was quoted. They told me they low balled me to get my business. Then they told me they would cut my amount in half if I gave them $500.00 cash to put into their pockets. after a long negotiation we settled on a price because I really was stuck and needed the move. I asked the movers if there was another truck coming because they only brought a 24 foot truck. I had a 10x30 and a 10x10 storage unit. They told me that it will all fit into the truck. They broke a table when loading the truck and they never told me about it, I had to ask about it. They took over 10 hours to load truck and not all my stuff fit into it. When I asked what now they told me there was nothing they could do about they stuff that didn't fit. I had to rent a truck that cost me another $1000.00 and drive the rest of the stuff to the house. So I also lost money on my plane ticket because I had to cancel it. When the movers arrived they told my wife they will not unload until she came up with the extra money and they wanted cash not credit card like we agreed to pay them. They finally took the card but we also had to pay a service charge on it. Many of my stuff was smashed and several things were broken. I have written emails and made calls and have not gotten a return response from them. As I said this was a disaster and I will make sure the better business bureau knows of how they conducted themselves.

Move size: 4+ Bedroom Home Service cost: $8000

If possible, I would give them ZERO star. They are actually a broker but they told me they were not. They told me I could get a big discount if I signed the contract right away. It looked like a good deal. After I signed the contract, I found the items list in the contract was different from the one they asked me to review before I signed. They deducted the number of items I wanted to ship without telling me. So actually I didn't get discount at all. In other words, they gave me a lower price by secretly reducing the item numbers but they told you that they gave you a discount. How crooked they are! Ever since I signed, the guy (Joe) had never answered my phone and email, just like disappeared suddenly. They just a broker but they told me they were not. The moving company (SEGA Transportation Inc) they hired is the worst company I have ever seen. My stuff was delivered so late (6 weeks), and some of them were broken. The driver was so rude and greedy. I will write a review on this SEGA Transportation Inc later.
DO NOT USE LONG DISTANCE MOVERS!! THEY ARE LIARS!!

Move size: 3 Bedroom Home Service cost: $3474

This company is not a moving company. They are a contracting service. They contracted out my move to a third party who I ended up dealing with. The move was terrible. The movers were negligent, they did not bring boxes nor did they bring moving equipment that I was told by Long Distance Movers Inc would be there. My furniture was damaged, and a number of my belongings were broken. I understand that things can break in a move, but this company did a terrible job, and the movers did a terrible job. I have moved 8 times in the last 10 years and this was the worst and most painful move by far.

I would not recommend this company to anyone. Instead have a local company come give you a quote in person.

Move size: 2 Bedroom Home Service cost: $6000

I was able to notice perfect move when I watched these guys sent from Long Distance Movers as they were able to display their expertise and professionalism in service. Their attitude to work, respect and even politeness are among the factors that assured me of their quality and value. For that reason, I am thankful for the wonderful service they rendered to me coupled with their commitment in performance. Indeed, not only that these movers rendered perfect and professional service to me, they did not waste lots of my time while rendering the service. Honestly, my expectations about this mover were not cut short as they offered me what I just need from them. Starting from the customer support teams, to the field workers of Long Distance Movers, all of them know their jobs to the last. In fact what captivated my attention was really their display of professionalism in service. For that reason, I am ready to recommend them to all my friends.

Move size: 4 Bedroom Home Service cost: $4400

DO NOT use this raggedy company!! These people only specialize in ripping you off!! Every time you talk to them, they want more and more money!! They give you a low quote to begin with and they raise the price TIME and TIME AGAIN!! You NEVER know who you're talking to next, and they will keep the money they've already siphoned out of you!! By the time they're finished with the lies they take you through, you could have moved yourself!!
I lost $1500 on these predators and I've also reported them to the Better Business Bureau!!
I'd give 0 stars if I could!! And if I could cuss on here, this review would be even worse!!

Move size: 2 Bedroom Home Service cost: $1500

There was no way I could avoid moving at this time but at the same time, I wanted to enjoy the interesting racing season. At such a point in time, I found Long Distance Movers which promised to make the move superb. I opted in for them and indeed they made the move superb. To my utmost surprises, they came on time even though I called them late and packed and moved my stuff. The move was so fast that I had time to arrange my home and enjoyed the moment with my friends. When these guys came to my house for the move, I disdained them and thought they were just like other lazy movers but they continued working and packing my stuff. Before I could tell what was going on, they had finished the packing and we moved. It was the fastest and most wonderful moves I have ever had and none of my properties was ruined, destroyed or broken.

Move size: 4 Bedroom Home Service cost: $3600

If you use this company you are doing so at your own peril. Their representative, Greg, who is no longer with the company, convinced me to cancel the move I had already booked with another company. He flat-out lied by telling me Long Distance Movers was not a broker and they had their own trucks. Imagine my shock when moving day came and two guys pulled up in a Ryder rental truck. They informed that LDM’s is in fact a broker and that my move was subcontracted to them. It gets much better though. The driver eyeballed our things and quickly told me we did not pay enough. I had to pay an additional $2400 before they would load anything, which more than doubled my original cost. When they delivered my good to the new address, my wife’s cousin met the truck since we were not at the new location yet. They left absolutely no paperwork with him to show how much everything weighed, so I probably got ripped off for more than I should have spent. But wait! There’s more! Oh yeah. They also solicited a tip from me which I felt I had to pay.

They lost two of my dining room chairs. They lost some metal lawn ornaments that had belonged to my mother. They broke our couch, our TV stand, and we are missing pieces to our platform bed (which they failed to reassemble like they were supposed to). They broke a box of my wife’s family heirlooms, totally scratched up a brand new kitchen hutch that we are still paying for. The front of a wooden trunk was totally busted off. There was more damage but you get the idea. It’s terrible.
I called LDM and complained. They said I would have to submit a claim form to the company that actually moved us and sent me a form to fill out. I emailed it back in and then followed up a few days later. That’s when I was told I would have to mail the form and it could take up to 90 days to resolve. I guess if I had not followed up I would not have known it had to be mailed. Certainly they own a printer.

I almost forgot the best part. When my wife opened one of our dresser drawers she found two pairs of women's panties that were not hers.

In the meantime, my wife and I are the ones who are being inconvenienced by having to live with busted up and missing furniture while LDM keeps pushing things off on the company they subcontracted. Nobody from either company really seems to care. No apologies. No expediting. Nothing.
I asked the customer service representative to make certain her corporate office was made aware but I doubt that has been done. If you are fond of nightmares go ahead and hire LDM. In my opinion they shouldn’t even be in business.
I’m a 14 year veteran who also grew up in a military household so I have moved a lot. NEVER have I had such a terrible experience.

Move size: 3 Bedroom Home Service cost: $3700

My story is pretty much like everyone else who gave an HONEST review, and I would give zero stars if possible. I got several quotes from different moving companies (and LDM does not state they are a broker - in fact on their website they claim to be movers, which is illegal).

Our move was very small in terms of items (moving a small NYC apartment to Kansas, and most of what was moved was boxed as I decided to not take most of my furniture). First we were quoted a price of a little over $2,000 and promised all sorts of things - such as free packing of anything we didn't manage to get done, free pickup at a second stop to get my boyfriend's things out of storage, free set-up at the new location - and of course a change in cost to lower it depending on weight of the items. (Their estimate was also based simply on what we told them, rather than sending someone to do a walk-through. I have learned that's the first sign of a scam 'mover' and you should never use a company that does not do a walk-through.)

We were then email a list of our items and the @$2,000 cost. They had ridiculous weights assigned to things, such as a small wall mirror which maybe weighs 7 pounds - they put that down as 50 pounds. I spoke to them again and told them their estimated weight was vastly more than the actual weight but I was reassured the the final price would be based on acctual weight. We were also told that the procedure would be to give them a deposit, then pay the movers by DEBIT CARD if we wished when they loaded in, then pay the rest in cash or money order when delivered. So, we gave them a deposit of a little over $500 and set a date for pickup on July 16. Not only did we need to be out of the apartment on the 17th we had already made, and paid for, reservations in VA starting the 17th, about a 10 hour drive from NYC (we have a dog so had to stop more often, making the drive longer than normal.) We were also told a 'co-ordinator' would contact us on that Friday just to go over everything with us.

We did receive a call that Friday and were told we just needed to electronically sign off on some documents so hed email us the documents along with our itemized list just to make sure they had everything. In this email they had increased the estimate from $2,000 to almost $4,000. I went over that again with them, wanting to know why the increase and why they had added items which I never mentioned. I was told 'people always understimate the weight' but, don't worry. The actual cost would be based on weight and since it was late Friday already and we needed to be out Sunday we were basically screwed since it was too late to get someone else. So, we signed. Then hhe asked for another deposit, this time of a bit over $1,6. He then gave us 00. We pointed out that we had already paid a deposit and were not told that 2 deposits would be required. Once again he reassured us, stating that all we had to do was pay half of what was left owned to the movers picking up and half to those dropping off. I pointed out again that we were barely moving anything, they now would have about $2,500 from us, and that I was previously told the price was based on weight so how could they even know it would cost that much, much less more. He said of course it was based on weight and they would refund us if need be. He again stated that we could pay the movers via debit card but the drop off would have to be in cash. He then gave us an estimate for arrival time on Sunday.

On Sunday we waited and waited. The movers never arrived. We couldn't contact anyone at LDM because they were closed (we tried). We finally got a call from someone else saying they'd be there around 9 pm. By this time the storage facility is closed and the man I spoke to, who I later learned was from another company called Century Movers in NJ (Long Distance Movers had lied and said that they,themselves, were 'nationwide' and had facilities out of NJ - they never once told us they were brokering us out to someone else) said that since the storage facility was closed (and he claimed he hadn't been told about a second stop) that they'd have to pick up the storage facility items the next morning and charge us extra for it.Then he said they could be over at our apartnent by 'around' 10 pm. I put my foot down. I was not going to spend all night waiting for movers who were supposed to have arrived between 12 and 2 pm and be charged extra. I told him they would just have to come in the morning and to come around 8 am, thinking it would take no more than a couple of hours if we helped them load, and we could then get on the road not too late in the day. He refused to come at any time except 4:30 IN THE MORNING. I'm sure he chose this time knowing we'd be unable to reach LDMs to complain (and we still didn't know he was from a completely different company). He flat out refused to do the move other than at that time and told me if we refused we'd lose our deposit. So we had to do it.

At 4:30 the next morning they arrived and immediately started picking up boxes and taking them out. He did not do a walk through but only claimed that we had 'a lot more stuff' than he'd been told, which is absolutely not true. And on top of that we were actually taking LESS than we planned because we had been told the movers would help us pack so, having the move planned for Sunday and since they were charging us for boxes and packing material anyway we planned to do just that. Still I didn't want to leave all my possessions so I tried to tell them what I needed them to pack. That was a complete nightmare. I got pushback, refusal to load things because they were 'too heavy,' such as a 50 lb boxing heavy bag I had already noted in my list. They were slow in taking things apart which needed to be.(And I later found, after they left, that whoever removed the mirror from my antique dresser broke one of the pieces of wood which attaches the mirror to the dresser, and never mentioned this once, just left the broken pieces on the floor. I'm hoping I can fix it with glue or have another piece made. The dresser is from the 30s and is one of the few pieces of furniture I was moving, the rest being an iron headboard and footboard, a small iron table with a glass top, one medium bookcase, one medium bookcase with glass doors, a tv stand, and an antique chest of drawers. That is a little over one room's worth of furniture.)

Since it was getting later and later, even though they showed up at 4:30 am, and I couldn't argue all day with some one who's supposed to be a mover about whether something's too 'heavy' to move, I made the decision to just leave things, including my boxing bag, most of my kitchen items, several larger pictures (for which we had paid for special boxes for from LDMs), an antique pine linens chest, many things from my childhood and from when I was younger. I'm in tears typing this because those a**hole scam artists forced me to have to leave about 1/2 of what I owned. They didn't finish loading what I DID decide to take until around 11. That's over 6 hours. It was ridiculous. And they still had to get the items from the storage facility. But it gets better - I was then told that our move would not cost $2,000 or even $4,000, but over SEVEN THOUSAND DOLLARS. He pushed a piece of paper in front of me to initial, verifying that they had received the goods. I told him I was not going to sign anything until speaking to LDMs, and that we were not going to pay over $7,000 for this move. So, he started threatening to remove my things from the truck and leave it in the street.

I should have called the police actually but I was so tired and upset already, I couldn't get hold of anyone at LDMs (conviniently), we had a long drive ahead of us - I just wasn't thinking straight. He refused to answer me about what my items weighed and what exactly he was basing this figure on and he just kept threatening me with dumping my possessions in the street. My boyfriend urged me to just sign it. Note that I'M the one who had to sign because the move was contacted with ME. Having anyone else sign documents regarding a contract with another person is illegal. Keep this in mind for later. So I initialed it, the movers and my boyfriend left to meet up at the storage facility, and luckily I looked out the window as th ey were leaving because that's when I saw the truck and saw that it was from a completely different company than what I had contacted with. I started googling them while trying to reach LDMs (who never got back to me and who have yet to return my messages then and later, when I received my furniture and found my antique chest of drawers destroyed).

I also tried reaching my boyfriend to tell him to not sign anything, that I had found reviews on Century and the same thing had happened to others - these 'movers' show up and demand twice as much as quoted. Unfortunately he didn't get the message until it was too late because when they met him at the storage facilty (and it took them about an hour to there; it's a 20 minute drive from my old apt) they refused to load any of his things until he gave them $3,000. Cash. Not on the debit card as promised, but cash. They also did not provide a receipt (but we have the bank withdrawal as evidence) and the head guy started pressuring him to sign something saying he agreed to a 'flat rate' of over $7,000, rather than based on weight, or else they would not load his items. So he signed it but I hope Century and LDMs realize anything he signed would be non-binding as the contract was with me, and me alone. Then they refused to help him unload the locker unless he paid even more, because there were stairs - which we had been told were covered in the price. And to end it all they demanded a tip from him. Movers are not legally allowed to ask for a tip, much less demand one. Since our possessions had already been threatened he just paid what they asked. So, they're guilty of extortion on top of everything else. We didn't leave NYC until after 4 pm because of all that and didn't arrive in VA until around 3 AM.

We had also contacted with LDMs to not deliver our things until mid-August since we were taking our time driving to KS and weren't sure exactly when we'd arrive. We were told that wouldn't be a problem either and we'd get delivery around the 17th. Luckily we got here the end of July because two days after we arrived we got a call telling us delivery would be the next day and if we wanted it to be put off we'd have to pay for storage.

The man who delivered our things arrived in a plain white van so I'm not even sure who he's affiliated with. He did tell us we'd been ripped off when we paid him the final $2,500 'owed.' And he moved our things in with only a teenage girl as his helper - the same things the three men from Century had spent half a day going on about how 'heavy' everything was.

I have't even unpacked my boxes yet because frankly I'm afraid to look after seeing what was done to my chest of drawers. For someone to damage it as badly as it is, it almost had to have been done on purpose. One of the bottom 'feet' - which are quite sturdy wood pieces on each corner, very short and thick, not at all easily breakable - is completely missing. I know I need to unpack and itemize the entire damage but I've been too depressed to deal with it. We are not rich and $7,000 is a lot of money to us. I spent a couple of weeks getting quotes so we could find someone affordable. All we found was scammers.

I have already registered a complaint against both companies with FMCSA and intend to pursue legal action if necessary.

Move size: Partial Move Service cost: $7200

Pros
They were able to start moving even for a very short notice.
The guy who received my phone call initially was kind.

Cons
They took full two weeks+ to deliver mine delaying estimated arrival time repeatedly.
They lost my item, but they simply decided to ignore me after rushing me into signing the documents.
I found blood stain on my furniture..??

Also I initially called the company long distance movers and then I realized I was dealing with the company united transportation who seems like ordered another outside company to do the actual moving. Are they all the same companies? Anyway I am giving 1 star for long distance movers since that is the company I made a phone call. Confusing and some communication issues.

Move size: Studio Service cost: $1700

This is a horrible company. This company masquerades as a moving company, when, in actuality, this company is a broker that subcontracts out all work.

When I initially talked to the representative from this company, Jack, he was very nice and seemed honest, so I decided to use this company to move both my car and personal belongings. All seemed fine until after everything had been shipped.

Problems with the auto transport:
Initially, the individual who picked up my car (from a company that is not LDM - he was from One Source Transport, LLC in California) said it would take about two days to get the car to me, which I thought was great. My car was supposed to be delivered on a Wednesday - I get a call on Tuesday that they're going to be a little late (which is fine), but they want to first deliver it at midnight Thursday, and then ask to deliver it at 2AM Thursday morning, which I thought was unprofessional. Then, I get a call that their truck broke down and they will not be able to deliver the car until Friday (again, I was okay with this, as unexpected events do happen).

What I was not okay with was that they guy who moved my car tried to swindle me out of money - I was quoted $1000 by LDM to move the car, of which I paid a $200 deposit with LDM (so I should only owe $800). The guy who came to move the also car informed me AFTER he had taken the car that I owed him $900, and that it had to be in cash.

So, I get the car Friday morning. Luckily, I had called to complain to LDM about him overcharging me, and they did refund me $100. Everything is okay until about an hour later when I get a call form them. They say they have left one of the worker's licenses in the backseat of my car and ask if I could mail it back to them. I look on the passenger side backseat floor and see the following items (none of which belonged to me):
1: a roll of toilet paper
2. a pair of men's pants (which had the license)
3. cigarettes
4. a can of strawberry margarita
5. a receipt for a "shower" at a Pilot station

I was absolutely irate at this point. What I suspect happened is that the One Source Transport employees used my car for their personal use while their truck (which had broken down) was being fixed, and even slept in I overnight. If the men who transported my truck had been drunk and gotten into an accident while driving my car, I would have been liable. Of course, when I called LDM to complain, they said it wasn't their fault because it wasn't one of their employees who had done anything.

Problems with the transportation of my belongings:
It's been about a month after my move and I haven't received anything. It's very hard to get in touch with anyone at the company. Jack, who seemed so nice, will not return my emails. When I was finally able to get in touch with someone, I learned that it'll probably be an additional week or two before my stuff is delivered. I am crossing my fingers that I do receive my belongings and that they are not in horrible condition.

Move size: 1 Bedroom Home Service cost: $1720

We have been in the Air Force for 35 years and have moved countless times. This was the first time we had to arrange and pay for our own move. I researched online and selected Long Distance Movers. It was by far the worst move we have ever had. At first I was very pleased with the customer service and attention to detail. I spent several hours on the phone going over our estimates. When the truck arrived a day later than promised, the driver knew right away our estimate was way off. I understand that an estimate is not perfect, but when they finished loading at 2:00 am, the new total cost was doubled from our original estimate. We also arranged for one car to be transported. They called the day after we had left the area to say it would cost several hundred dollars more than originally promised. And they have yet to pick it up. I believe the company routinely gives a low bid to get you to sign with them knowing that the cost to the customer will double. During the week of our move, phone calls went unanswered and messages unreturned. Way different from the beginning when they were trying to get our business.

Move size: 3 Bedroom Home Service cost: $10000

This company is unprofessional and pathetic. They lied the whole way through the process and never mentioned my move would be brokered out. When you quote someone one price then jack it up upon arrival, that's highway robbery. Then you offer a $400 dollar refund after we paid $2792.96. Our original quote was $1400, that's why I went with this company and not getting a storage pod which quoted me $2300. This is ridiculous, luckily my lawyer will take care of everything. I just want to make sure no one has to go through the stress and headache that I did. DON'T USE THIS COMPANY!

Move size: Partial Move Service cost: $2700

This is the absolute worst moving company that you could choose for moving long distance. If it were possible, I would have give them a negative star review. Lighting all of your furniture on fire, pushing it off a cliff, and then jumping off that cliff yourself would be less painful than dealing with this joke of a moving company. When they come to pick up your furniture you'll soon learn that they will nickel and dime you for EVERYTHING when it comes time to drop off your furniture. If they park more than 75 ft from your home, that'll cost extra. If they have to go up more than a flight of stairs, that will cost extra. Are there more than 11 steps in those flights of stairs? All that will cost you as well. Maybe these charges are normal, but when calling for a quote, they will fail to mention any of this. They also brag that they have a 24 hour customer service line - which is somewhat true. There is a number you can call, but it's really just an answering services that passes the messages along, but good luck getting anyone from the company to actually respond to your messages. I was told my furniture would arrive by March 28th or 29th, those days came and went, and I never got any word about my furniture. I made multiple calls in the weeks that followed about my furniture and was always told that "it would be loaded up this weekend and dispatch would call and let me know when it was on the way." Several weekends came and went and still no furniture. Calls left with customer service were recorded and passed on to the company, but I never once received a call from anyone. Until on a Sunday , April 15th (approx. 16 days after my furniture should have arrived), I received a call from the drivers that my furniture would be there Monday between 7-11am. I found that to be completely unacceptable as I work M-F and was given absolutely no indication that my furniture was on the way and I did not have enough time to change my work schedule. I told them I would not be home until 4. The movers then told me they had to charge me an additional $350 because they had to wait for me! Had I been given more than 24 hours notice about their arrival, I would have asked for the time off of work to be available. So how is it fair that I am paying the price because they don't know how to communicate with their customers. I CANNOT STRESS ENOUGH HOW TERRIBLE THIS COMPANY IS. DO NOT, UNDER ANY CIRCUMSTANCES, GIVE THEM YOUR BUSINESS. I would not recommend this company to my worst enemy.

Move size: 1 Bedroom Home Service cost: $2700

WARNING: AVOID LONG DISTANCE MOVERS, INC AT ALL COSTS!!

To make a long story short, Long Distance Movers, INC is unreliable, unprofessional and they are only concerned with your money. They really do not care about the quality moves and great rates that they promise. I am out a $1600 deposit because their driver couldn't show up on time and I was forced to find emergency movers to move my family instead. Continue reading or feel free to reach out to me so I can share my experience with you.

As cliche as this sound, I would totally give negative stars if I could. Our failed attempted to move with Long Distance Movers, INC was a stressful nightmare and I would highly advise against using these guys for anything at all.

We thought our quote was great and decided to utilize their services. The salesman pitched a great game and we were fully confident we would have a quality move.

During our quote, we were provided a window of 2 days that the mover would show up. The mover, assigned to me by Long Distance Movers, INC., failed to meet his window. After an entire days worth of failed attempts to reach the driver (or anyone at Long Distance Movers, INC), the driver contacted me to let me know he would not be able to make his window. We worked it out with our landlord to where we could stay another day since the movers would be late.

The following day, I receive another phone call from the driver saying that he is going to be a few hours late again for his newly proposed window. This trend continues for a while until the driver pushes his window back into the next day. In addition to being tardy, the driver also explained to me that he really needed to be on the east coast and would be there "with or without" my stuff. This was even before we decided to go with a different company.

We needed to be out of our house and were forced to find different movers.

According to Long Distance Movers, INC, even though they failed to fulfill their end of the deal and provide me with services that I paid for, I "canceled outside of my window" and "refused pick-up when the driver arrived" which means that I apparently, willingly forfeited my entire deposit.

If you are reading this, do yourself a favor and DO NOT USE LONG DISTANCE MOVERS, INC.

Move size: 3 Bedroom Home Service cost: $4600

This company deserves ZERO stars. I don’t even know where to begin. What they are doing is basically FRAUD. It’s as bad of a scam as it gets. I’m only writing this to save you from getting yourself into a mess. Run as fast as you can far far away from these people. They will cheat you out of your money. Here is my story…hopefully you can learn from my mistake and save yourself.

I read the reviews before signing with them. I thought, well, let’s see if it’s really the case. They can’t be THAT bad, right? No one can be THAT bad. Boy was I wrong. I was moving from a 4 bedroom house into another 4 bedroom house. I spoke with one of their sales people, Mark, and spent hours on the phone. He must have called me a dozen times. We went over every single detail of the items that I have. I mentioned every last piece of inventory in my home. For some reason, it is too difficult for them to hear what you are telling them, and write it down, regardless of how many times you tell them.

Then, after hours of talking to them, you get an estimate. Let me be clear about this. THIS IS NOT AN ESTIMATE. It’s not even a guestimate. When the actual movers came out to move the stuff, on MOVING DAY, they give you an entirely different estimate. The movers game me an estimate of that was around $3,000 more than what LDM gave me as an estimate. Plus, you end up spending about $1,300-$1,500 free just so they guarantee your cost doesn’t go above your estimate. Well guess what, I might as well had thrown that money down the toilet because it didn’t do jack. Of course, on moving day, your choices are limited because you now are in the position to need to move your stuff, or lose your $2,000 deposit.

And that’s just the beginning…. I haven’t even gotten to the real problems.

On moving day you learn that it is some 3rd party movers that LDM hires to move your stuff. These guys came to my door and had no idea what was going on. They don’t come on the days they are supposed to. They didn’t show up on their 2 day window when we were actually home from work anticipating them. They came on days when we had to be at work. And they won’t even telly you that they are not coming. They will just make you wait until the sun has set and you realize there’s no way they can make it now. When they did come the next day, they didn’t know that my moving INCLUDED packing. Some random guys showed up to my house asking me what’s going on and where’s my truck. WHERE’s MY TRUCK?!?! Are you kidding me? You pay $10,000+ for a move and some random people ring your bell asking you where your truck is.

Apparently they hired some random guys from somewhere (probably Craigslist) or something to help with the move. These are your “professional movers.” Then the guy with the truck shows up. Again, no one has any idea that they are supposed to be packing. Not only that, NO ONE even knows how to pack. They went to home depot or something and just bought some boxes. Keep in mind, I had paid 10,000 for professional movers and this is what I’m getting. And get this - my packaging estimate was $800, and they charged me $1,700 for packing. My nanny was there and I couldn’t be there since they didn’t show up on the days they were supposed to. I spoke to the guy on the phone about how the packing is going, and he said everything is packed instead of the kitchen, and he estimates that it will cost an additional $1,000 for the kitchen. (Seriously, $1,000 for the kitchen).

And the worst has yet to come….

For $1,000 for kitchen packing, plus $700 for packing the rest of house, I was expecting some serious packing. NOPE. All they did was buy some medium and large size boxes from home depot or wherever, and threw whatever they could find in the house inside these boxes. Nothing, and I mean NOTHING, inside these boxes was packed correctly. The dishes were just wrapped in paper but not those bubble wraps that you would expect when you pay $10,000-$11,000 on a move. The dishes and utensils and everything just tossed into boxes. There was glass on glass, hitting each other. There were ZERIO warddrobe boxes used, although in my contract it says I paid for a bunch of them. There were ZERO dish and glass boxes for the kitchen that was used - and I paid for a LOT of them. And I paid all that and got none of it.

I paid over $10,000 for professinoal movers, and I got some guy on craigslist that literally dumped everything into boxes and taped it up an tossed it in the truck. I had broken lamps, scratched up couches and dining tables, broken chairs, nice suits and dress shirts/pants all wrinkled - now have to take all these to the dry cleaners. Not to mention - I still don’t know why all my stuff smells bad. What is up with that?

And get this…not only did they show up on a later day than promised, they also arrived at the new home on a different day than promised. I spoke to the mover for hours on the day when they were supposed to be there and he was adamant that they would be there and that they MUST empty the truck on that day. He was so adamant that I had to leave work early to get money orders and change my entire week’s schedule around to accommodate his schedule. And later I find out that the entire time he knew that they weren’t going to make it that day.

Not to mention, all the hours I spent on the phone with LDM, on hold, trying to resolve the issues in real-time, and all you really get are people who make up excuses for their behavior. “Oh, you must have had more stuff that’s why they are charging you more for packing.” Mum, NO. In fact, I actually have less stuff. I moved a bunch of stuff myself in a car the week before. (I didn’t trust these people with my priceless items so I decided to move that myself, and thank God I did).

When you spend $10,000+ on a move, you expect them to take care of everything from beginning to the end. But each step of the way was a huge headache. Not to mention if you pay $11,500, about $3,000 more than what you were initially supposed to be paying.

Oh, and by the way, they didn’t even move all my stuff. The movers FORGOT a bunch of things, for which I now have to wait another couple of months to get. Many of those things are very important. And oh yea, get this…I have to PAY MORE to get those things moved. What a bunch of losers. This is really just fraud. I think I should file a fraudulent claim.

Working with Long Distance Movers (LDM) was such a headache. TIf you don’t have time to do the moving yourself, then you definitely don’t have time to deal with all these people. I hate that I had to pay about $11,000 for the most unprofessional move I’ve ever experienced.

I don’t even know the people reading this review, but I wouldn’t wish this on my worse enemy. Please, unless you completely hate yourself, stay far far away from this company. I just couldn’t believe the reviews and being my crazy self, I thought, well, let’s just try it and see what happens. I should have taken other people’s advice. When you touch fire, it burns. Don’t try it, take my word for it.

Oh, and yea, there are many other things that went wrong too, but I realize this can go on for a while. So i’ll just leave it at that.

Move size: 4 Bedroom Home Service cost: $11000

I will try to keep this short and I am hoping to save some people who are looking for a decent moving company.

Do NOT work with them! Even if you decide to work with them, you won't be able to because this is NOT a real moving company. They will hire another company (in my case they hired NW Relocation) and other company does the real work.

The company that they hired, had no idea about the promises, delivery or pick up dates.

After I contacted with them online, Chris McGarry (Senior Moving Coordinator) called me almost everyday sometimes twice a day to reserve a pick up day. After I paid 870$ and ''reserved'' the pick up date, he disappeared.

He took that money and he left me with another moving company which had no idea about that pick up date and delivery time.

Although I paid for reserving the pick up date, no body showed up because real moving company had no idea about that reservation.

I though LDM was a decent company and. I trusted them about the delivery date (I was promised June,19th -before I start my new job- but it was also a lie that he told me just to get my reservation money) So just before starting to my dream job, all of my clothes were another state and I was sleeping on my dog's bed.

I ended up getting my stuff weeks later and in the meantime my main contact was the NW relocation. They didn't lie and they told me they can only delivery in June which they did.

LDM inc will tell anything just to get your money after you hire them they will disappear and some random moving company will be doing the real work.

Since you won't be working with them anyway, just save yourself and find a real company.

They don't even deserve 1 star and this company is scam.

Move size: 1 Bedroom Home Service cost: $2400

I chose this moving company because of the friendly service I received and the verbal assurance that my things would arrive in my new state soon after I arrived. The customer service agent I booked services with recommended I have my things picked up several days before I moved to MAKE SURE they would have my things in my new state when I arrived. They gave me a quote that they insisted would be far more expensive than my actual quote on sight with the movers. I had no idea how many boxes I would have, but the agent insisted that he was overestimating. I told him that I was a teacher and would have boxes and items from my classroom in addition to the things from my home. I repeatedly referenced that I have a lot of clothes and books and other things, but he insisted his estimate was more than I would be bringing. With his original estimate of $1657.89 as an overestimate of what I should be charged, I felt that was a reasonable price. However, the day the movers showed up, my new quote was revised to be $2256.73. I understood that I had more things than estimated, but I was very frustrated that the original customer service agent repeatedly insisted that he was overestimating how much I would be moving.
When I arrived in my new state, I had not heard from the moving company so I assumed they were on time for my move, as I was assured they would be. On my first available drop date (6/12), I expected to be receiving a call that my movers were here and ready to unload. When that did not happen, I called to check on the status of my things. I was shocked to learn that they were in storage and had not been moved since the day they were picked up. I would never have had my things picked up early if they were not going to arrive on time. Now, the company has had my things in storage for 32 days and there is still no truck heading in my direction to bring my things to me.
I was told a few days ago that the truck would be arriving soon and my things should be loaded onto a truck and heading to me on 7/7. That customer agent told me to call on 7/7 to verify that my things were loaded. I called customer service 3 times on 7/7. They took down my information each time and no one returned my call to tell me where my things were. I called 2 times on 7/8 to check on my things. Again, they took down my information and no one returned my call. I called on 7/9 and received confirmation that the truck never arrived and my things are still in storage.
I was verbally assured by the original customer service agent that I would have my things on 6/12. In reading my contract, I discovered the company has until 7/12 to deliver my items, which was never mentioned by anyone in the customer service department. Now, it is 7/9 and my things are still in storage. I have been told it is very unlikely my things will arrive by 7/12, which is the latest they are supposed to be delivered, according to the contract. The company will begin owing me $25-30/day for each day beyond that that they keep my things. That is a pathetic amount of compensation for misleading me into believing I would have my things within a week and actually taking more than a month to deliver my things.
I would highly recommend finding a different moving company. The customer service agents who get you to sign are misleading and dishonest. There is hardly any incentive for them to deliver your things within the required 30 days. I have been incredibly frustrated by this experience, and it is still not over. I still do not have any of my furniture or boxes and I still have absolutely no idea when my things are expected to arrive. I strongly suggest anyone considering Long Distance Movers finds a different company.

Move size: 1 Bedroom Home Service cost: $2257