Long Distance Movers Inc.

I was given incorrect info about delivery date and now may have to wait an additional 2 weeks for my things to get here. Also told that I would be able to use a credit card for payment but movers said they don’t accept cc after all of my stuff was loaded. Big inconvenience since my checks were packed away in my car already. No one seems to know where the truck is exactly and have no way to find out. Eli from Cheetah movers, the company brokered for my move, is extremely rude and hung up on my wife after yelling at her about a family emergency he was dealing with. She was only asking if he knew where the truck was in transit, which I don’t consider an unreasonable question since we’re all of a sudden not getting our things when we were initially told we were. The manager at LDM told me I should be grateful that my stuff is in transit because it could still be in a warehouse in LA when all I was asking of her was to get in touch with Eli to find out whereabouts it is. Full disclosure- I did yell at her when it became apparent that she was not interested in offering any help or information finding out about basically everything I own or taking responsibility for the bad information I was given by both the salesperson, Eric, and the movers. She said it could be anywhere and had no way of knowing where it is or how many loads were on it. Awful, awful experience. Please pay attention to the reviews. They are correct. This company is a sham with some pretty slick salespeople on the payroll who will tell you whatever to get your business. I didn’t expect a lot from a broker but telling me they have no way to track the truck? Seriously, the driver doesn’t have a cell phone? Give me a break.

Move size: 1 Bedroom Home Service cost: $3300

I requested delivery of my house hold goods on the 5th of June it is now the 24th of July and I still do not have a single item of mine. Long Distance Movers is just a broker company meaning they book your move but then give it to another company. You then have to deal with some random company that gets your move. I have moved all over the United states for work. This by far is the worst move I have ever made. I am glad that my company has black listed this moving company and will no longer pay for there employees to use this company.

Move size: 4 Bedroom Home Service cost: $14960

The worst SCAMMERS EVER! I was quoted one price but by the time I was moved, the price went up by $4,000. When a moving truck STOP AND MOVE LLC, from New Jersey came to pick up my belongings, the man in charge could hardly speak English, told me that I was being charged by cubic ft. not by weight as I was told. Then he charged me for every little extra thing..like a dust pan and a broom. Shameful scammers. It took 8 days for them to deliver and numerous things were broken. I tried to complain to them but they hung up on me laughing. I will be contacting Atty. General's Office and Better Business Bureau.

Move size: 1 Bedroom Home Service cost: $6061

DO NOT USE THIS COMPANY!

They will say absolutely anything to get your business and then turn around and ignore you. My stuff was picked up from New Orleans and has still not been delivered to my house in California despite many MANY attempts to call and email them. Customer service is rude and inattentive. The customer service manager, Brittanie Neves is incapable of doing her job and does not answer phone calls or emails. Anytime you manage to get a hold of anyone, you’re either hung up on or told “we’ll call you.” It’s been a month. That answer is no longer acceptable and I want my furniture or a refund.

Move size: Studio Service cost: $2008

Do NOT ever use this company. They subcontract out their trucks and if u encounter issues over weekend there is NO emergency contacts. Quoted to move me on a Friday showed up Tues night. No apologies one of the WORST experiences of my life!!
Wonderful and trust worthy when getting u a quote then 0 customer service
Can u imagine paying over 1,500’to move and cannot contact local OR corporate representatives from 4pm Fri thru Monday atn10am. Drivers truck broke down and he had no info for me to follow up w new truck and offices closed for weekend
It was truly a customer nightmare
DONT GO THRU IT
Make sure u pick a mover who have their own trucks and do NOT subcontract out!!

Move size: 2 Bedroom Home Service cost: $1483

If I could negative stars I would. I have had the worst experience with this company. DO NOT USE THEM! I decided to use them for our move from CA to TX because their rates were better than all the other companies I contacted. That was first mistake. You truly do get what you pay for. My belongings were picked up on 8/2 and I was given a time frame of 8-10 days. They brokered out the job by the way. The foreman that showed up tried to talk me into a new price that added $2400 to my total and when I told him that I would stick to the original he turned completely rude. I'm now on day 13 and still don't have our stuff. After 2 days of trying to reach someone I received a call from the company that picked my stuff up Cross Country Relocation Services and I was told that it was going to be another week before my things arrived at our new house. That puts the delivery time at almost 20 days. And no one at the company seems to care at all. I've been put out additional money because of this and my husband can't start working with out the tools that they have sitting in a warehouse somewhere waiting for a truck to be available to bring them to TX. He is required to have his own tools for his line of work and they don't care one little bit. I was told that the contract says they aren't responsible for delays and there is nothing they can do. So I've decided there is something I can do. I'm letting the public know not to use this company and I'm filing a complaint with the BBB and the DOT. DON'T USE THIS COMPANY! They are terrible and only care about getting their money, not your time or your belongings. I am going to post this to every website I can find.

Move size: 4 Bedroom Home Service cost: $7000

We contacted long distance movers because of the name and we were moving a long distance. Spoke to a person called Jay and he asked me the usual questions pertaining to a move and what we were moving and how many rooms, etc. etc. I was given a final quote of $9,450.00 and an extra $1,000.00 to crate in wood our large mirrors (3). Sounded good so we contracted with him and he asked to make a deposit of 1/3 of the total by credit card which we did. He instructed us that another 1/3 would be due upon the arrival of the moving company when pick up was made. We continuously asked him about the crating of the mirrors as they were heirlooms and he continuously assured us not to worry that everything would be fine. Now we thought the Long Distance Moving Co. was the one moving us but it turned out that they are just a front office type of establishment and they then contract out or give the information to an actual moving company. We were contacted by a outfit called Move on Moving out of Las Vegas and they scheduled the day of the move and all other things pertaining to our move cross country. This is where the problems began and they continued to add up. We personally had packed all of our household goods and bubble wrapped everything and put into sealed boxed purchased and Uhaul prior to Move on Moving's arrival. The called us the day before and told us they would be there around 8:00 am. Well they didn't show up until just prior to noon, Ok, fine now where are the people that are going to crate my expensive mirrors. The man in charge had no clue what I was talking about and said that they had not been told about the crating of the mirrors and that they did not do that. This would have had to been sub contracted out to someone else. I was extremely upset. I couldn't cancel the move as the other company already had over $3.000.00 from us. The person in charge looked over what we were moving and told me that I had to pay prior to them loading the truck $4875.00 prior to them starting the loading process. This was almost $2,000.00 more than what I had expected to pay as the second 1/3 of the $9,450.00 originally quoted by Long Distance Movers. No craters for my mirrors, $2,000.00 more upon pickup and they let me know that it would be another $4,875.00 when my furniture arrived in Florida and that had to be paid prior to the unloading of the truck and it had to be in cash. Talk about being upset. I asked what are we going to do with my valuable mirrors and they told me they would just put some cardboard around them. We had no alternative as we had sold our home in Utah and had to be out be a certain date so the extra money was paid prior to the loading of our furniture. After the truck was loaded with our furniture we started our long drive to Florida in order to meet the moving van at our new home upon their arrival. When we arrived we called the moving company Move On Moving and were told that our furniture had been unloaded and placed in a warehouse in Las Vegas and would not be going to Florida until the next scheduled truck going that was, however they could not tell me when that would be. We are now at our new home in Florida with no furniture. We waited and waited and after many phone calls to this company were finally told that they were going to load our belongings on a truck that week and that it would arrive in Floride the following week and that we would receive a call the day prior to delivery. Our furniture finally arrived and we paid the driver the amount of money owed in cash as that was expected. There were two people that came with the moving van so they had to find some people here in our city to help them unload our furniture. Prior to unloading I was told that I had to sign the papers stating that my goods had arrived. Upon unloading we could see that many of the boxes we had packed were torn open or had damage to them. Numerous items of our furniture had been broken also. When they were finished unloading I soon realized that two of my ladders were missing and told the driver to no avail. We didn't realize at the time how bad it really was as the boxes were placed in the rooms where we wanted them but upon unpacking we were shocked as to how many things were broken and we soon learned that not only were our two ladders missing another five boxes of personal items were not there either. By the way our most expensive mirror a 5x7 $6,500.00 mirror was broken.
We immediately filed a claim against the moving company and this was back in April 2018, sent pictures of all the broken items and have just finally heard from them after all this time that our claim was denied and that it was referred back to the moving company. Wow, that's like the fox guarding the chicken coop. I was given a telephone number by the claims department of the moving co Move on Moving and was told to call them. Upon calling that number I got four choices and the only one that would work was claims. To my surprise that particular selection put me right back to the people that had referred my to the moving company. This has been a very unpleasant experience for us and continues to be. I would warn everyone not to use Long Distance Movers as they are not a moving company just someone to take your money and I sure as heck would not use Move On Movers. I hope this review helps someone and keeps you from spending money on sham movers. This was a tough lesson to learn. I have not finished with them as of this review.
DO NOT USE LONG DISTANCE MOVERS OR MOVE ON MOVING no matter what the other reviews say.
IF I COULD GIVE LESS THEN ONE STAR I WOULD.

Move size: 4+ Bedroom Home Service cost: $13900

This was my first time doing a cross country move. I decided to relocate from the east coast to the south for various reasons. I did research on several moving companies trying to find one that was reasonably priced and had good reviews. I decided to go with Long Distance Movers based off two positive reviews on yelp that had recently used them for a cross country move in my area. That was the worst mistake of my LIFE! Of course, everything started off smooth, everyone was pleasant and very helpful on the phone because they want your business (money). The branch that I dealt with (not sure if there are more around the US) was out of Delray, Fl. The agent that I worked with was Chris McGarry, again he was a very pleasant and helpful until the money was collected. Prior to my move I was quoted an estimate of $2821.47. I knew it would probably be more because they were basing it off weight. So, I put an extra $1000 aside (not expecting it to be that much of a difference since we went over my inventory several times) just in case. The movers arrived on moving day (July 24, 2018). I walked one of the guys around my 900ft one-bedroom apartment and showed him everything that I wanted them to take and what I wanted to be left behind. He did an inventory on everything an after that quoted me $4500 dollars for the move, and said half had to be paid up front and the other half on delivery. The quote left me totally flabbergasted. Heidi from quality assurance as well as Chris both told me that their quote was only an estimate and that it could change once the driver weighed my furniture at the checkpoint (or wherever they go to get the weight of the truck). So how can you just give me a random quote?! I immediately tried to contact Chris, since he told me if I needed anything or had any questions to give him a call or text him. I did both and of course no response or reply (I found this to funny since I was in constant contact with him prior to moving day and if he couldn’t talk to me right then he would send me a text). So, I called customer service and spoke with someone who basically just brushed me off and told me if I cancelled the moved I would lose my deposit that I gave them ($937). Obviously, my back was against the wall given the fact that I was due to start my new job within a week and had to be out my apartment in three days…To Shorten the story. Chris conveniently found time to call me back around 7pm that day (The movers arrived at 10am). I did let him know how displeased I was with the entire process and how deceitful and shady it felt. Per text book rhetoric he gave the fake apology and explained how (Stop & Move, LLC out of New Jersey) was a new company that they were working with blah blah blah. Very fake and insincere. My furniture arrived almost 3 weeks later not on the day they I was told by the mover that I would receive it. They (Stop & Move) had contracted my move out to another company (Express Delivery out of New York). Had no idea this was going to happen. My post bedroom set was badly damaged (scratches, nicks, and dings in the wood everywhere, the top of one of my post is broken), the dresser has nicks and dings in the wood, my fireplace on the bottom has several dings, and kitchen the table is pretty much unrepairable (to name a few). When the driver finally made it late that night, he reeked of alcohol and had to wait to get helpers. They were pleasant for the most part, but little did I know how badly they had damaged my furniture. My overall experience with this my company was TERRIBLE. I highly advise and caution everyone to stay away from these three moving companies. If you do decide to go with Long Distance Movers, make sure you don’t work with Chris, or Heidi and asked them to give you the companies(s) names ahead of time who they are contracting your move out to, so you can do your own research on them. I hope my horrible experience can avoid someone else from making the same mistake that I made by using this company.

Move size: 1 Bedroom Home Service cost: $4500

We used this company to move our stuff from Ohio to Texas.
This company is just a broker company and the moving company is different.
The person came to our apt for packing was so rude. He told me you shouldn't talk and your husband should only talk!! Because you are a woman!! How rude he is!! He broke one of our blade in the fan and said I will fix it later but he lied!!
Although he packed our stuff very good, but I got headache because he was so rude and unprofessional!!
They told us they delivered our stuff on Sep 7. Today is Sep 17 and we haven't received our stuff!! They are keeping our stuff in Ohio!! and we are living in an empty APT in TX!
Please avoid this company and not be fooled by their fake 5 stars review!!

Move size: 1 Bedroom Home Service cost: $2350

WARNING: AVOID LONG DISTANCE MOVERS, INC AT ALL COSTS!!

To make a long story short, Long Distance Movers, INC is unreliable, unprofessional and they are only concerned with your money. They really do not care about the quality moves and great rates that they promise. I am out a $1600 deposit because their driver couldn't show up on time and I was forced to find emergency movers to move my family instead. Continue reading or feel free to reach out to me so I can share my experience with you.

As cliche as this sound, I would totally give negative stars if I could. Our failed attempted to move with Long Distance Movers, INC was a stressful nightmare and I would highly advise against using these guys for anything at all.

We thought our quote was great and decided to utilize their services. The salesman pitched a great game and we were fully confident we would have a quality move.

During our quote, we were provided a window of 2 days that the mover would show up. The mover, assigned to me by Long Distance Movers, INC., failed to meet his window. After an entire days worth of failed attempts to reach the driver (or anyone at Long Distance Movers, INC), the driver contacted me to let me know he would not be able to make his window. We worked it out with our landlord to where we could stay another day since the movers would be late.

The following day, I receive another phone call from the driver saying that he is going to be a few hours late again for his newly proposed window. This trend continues for a while until the driver pushes his window back into the next day. In addition to being tardy, the driver also explained to me that he really needed to be on the east coast and would be there "with or without" my stuff. This was even before we decided to go with a different company.

We needed to be out of our house and were forced to find different movers.

According to Long Distance Movers, INC, even though they failed to fulfill their end of the deal and provide me with services that I paid for, I "canceled outside of my window" and "refused pick-up when the driver arrived" which means that I apparently, willingly forfeited my entire deposit.

If you are reading this, do yourself a favor and DO NOT USE LONG DISTANCE MOVERS, INC.

Move size: 3 Bedroom Home Service cost: $4600

This company deserves ZERO stars. I don’t even know where to begin. What they are doing is basically FRAUD. It’s as bad of a scam as it gets. I’m only writing this to save you from getting yourself into a mess. Run as fast as you can far far away from these people. They will cheat you out of your money. Here is my story…hopefully you can learn from my mistake and save yourself.

I read the reviews before signing with them. I thought, well, let’s see if it’s really the case. They can’t be THAT bad, right? No one can be THAT bad. Boy was I wrong. I was moving from a 4 bedroom house into another 4 bedroom house. I spoke with one of their sales people, Mark, and spent hours on the phone. He must have called me a dozen times. We went over every single detail of the items that I have. I mentioned every last piece of inventory in my home. For some reason, it is too difficult for them to hear what you are telling them, and write it down, regardless of how many times you tell them.

Then, after hours of talking to them, you get an estimate. Let me be clear about this. THIS IS NOT AN ESTIMATE. It’s not even a guestimate. When the actual movers came out to move the stuff, on MOVING DAY, they give you an entirely different estimate. The movers game me an estimate of that was around $3,000 more than what LDM gave me as an estimate. Plus, you end up spending about $1,300-$1,500 free just so they guarantee your cost doesn’t go above your estimate. Well guess what, I might as well had thrown that money down the toilet because it didn’t do jack. Of course, on moving day, your choices are limited because you now are in the position to need to move your stuff, or lose your $2,000 deposit.

And that’s just the beginning…. I haven’t even gotten to the real problems.

On moving day you learn that it is some 3rd party movers that LDM hires to move your stuff. These guys came to my door and had no idea what was going on. They don’t come on the days they are supposed to. They didn’t show up on their 2 day window when we were actually home from work anticipating them. They came on days when we had to be at work. And they won’t even telly you that they are not coming. They will just make you wait until the sun has set and you realize there’s no way they can make it now. When they did come the next day, they didn’t know that my moving INCLUDED packing. Some random guys showed up to my house asking me what’s going on and where’s my truck. WHERE’s MY TRUCK?!?! Are you kidding me? You pay $10,000+ for a move and some random people ring your bell asking you where your truck is.

Apparently they hired some random guys from somewhere (probably Craigslist) or something to help with the move. These are your “professional movers.” Then the guy with the truck shows up. Again, no one has any idea that they are supposed to be packing. Not only that, NO ONE even knows how to pack. They went to home depot or something and just bought some boxes. Keep in mind, I had paid 10,000 for professional movers and this is what I’m getting. And get this - my packaging estimate was $800, and they charged me $1,700 for packing. My nanny was there and I couldn’t be there since they didn’t show up on the days they were supposed to. I spoke to the guy on the phone about how the packing is going, and he said everything is packed instead of the kitchen, and he estimates that it will cost an additional $1,000 for the kitchen. (Seriously, $1,000 for the kitchen).

And the worst has yet to come….

For $1,000 for kitchen packing, plus $700 for packing the rest of house, I was expecting some serious packing. NOPE. All they did was buy some medium and large size boxes from home depot or wherever, and threw whatever they could find in the house inside these boxes. Nothing, and I mean NOTHING, inside these boxes was packed correctly. The dishes were just wrapped in paper but not those bubble wraps that you would expect when you pay $10,000-$11,000 on a move. The dishes and utensils and everything just tossed into boxes. There was glass on glass, hitting each other. There were ZERIO warddrobe boxes used, although in my contract it says I paid for a bunch of them. There were ZERO dish and glass boxes for the kitchen that was used - and I paid for a LOT of them. And I paid all that and got none of it.

I paid over $10,000 for professinoal movers, and I got some guy on craigslist that literally dumped everything into boxes and taped it up an tossed it in the truck. I had broken lamps, scratched up couches and dining tables, broken chairs, nice suits and dress shirts/pants all wrinkled - now have to take all these to the dry cleaners. Not to mention - I still don’t know why all my stuff smells bad. What is up with that?

And get this…not only did they show up on a later day than promised, they also arrived at the new home on a different day than promised. I spoke to the mover for hours on the day when they were supposed to be there and he was adamant that they would be there and that they MUST empty the truck on that day. He was so adamant that I had to leave work early to get money orders and change my entire week’s schedule around to accommodate his schedule. And later I find out that the entire time he knew that they weren’t going to make it that day.

Not to mention, all the hours I spent on the phone with LDM, on hold, trying to resolve the issues in real-time, and all you really get are people who make up excuses for their behavior. “Oh, you must have had more stuff that’s why they are charging you more for packing.” Mum, NO. In fact, I actually have less stuff. I moved a bunch of stuff myself in a car the week before. (I didn’t trust these people with my priceless items so I decided to move that myself, and thank God I did).

When you spend $10,000+ on a move, you expect them to take care of everything from beginning to the end. But each step of the way was a huge headache. Not to mention if you pay $11,500, about $3,000 more than what you were initially supposed to be paying.

Oh, and by the way, they didn’t even move all my stuff. The movers FORGOT a bunch of things, for which I now have to wait another couple of months to get. Many of those things are very important. And oh yea, get this…I have to PAY MORE to get those things moved. What a bunch of losers. This is really just fraud. I think I should file a fraudulent claim.

Working with Long Distance Movers (LDM) was such a headache. TIf you don’t have time to do the moving yourself, then you definitely don’t have time to deal with all these people. I hate that I had to pay about $11,000 for the most unprofessional move I’ve ever experienced.

I don’t even know the people reading this review, but I wouldn’t wish this on my worse enemy. Please, unless you completely hate yourself, stay far far away from this company. I just couldn’t believe the reviews and being my crazy self, I thought, well, let’s just try it and see what happens. I should have taken other people’s advice. When you touch fire, it burns. Don’t try it, take my word for it.

Oh, and yea, there are many other things that went wrong too, but I realize this can go on for a while. So i’ll just leave it at that.

Move size: 4 Bedroom Home Service cost: $11000

I will try to keep this short and I am hoping to save some people who are looking for a decent moving company.

Do NOT work with them! Even if you decide to work with them, you won't be able to because this is NOT a real moving company. They will hire another company (in my case they hired NW Relocation) and other company does the real work.

The company that they hired, had no idea about the promises, delivery or pick up dates.

After I contacted with them online, Chris McGarry (Senior Moving Coordinator) called me almost everyday sometimes twice a day to reserve a pick up day. After I paid 870$ and ''reserved'' the pick up date, he disappeared.

He took that money and he left me with another moving company which had no idea about that pick up date and delivery time.

Although I paid for reserving the pick up date, no body showed up because real moving company had no idea about that reservation.

I though LDM was a decent company and. I trusted them about the delivery date (I was promised June,19th -before I start my new job- but it was also a lie that he told me just to get my reservation money) So just before starting to my dream job, all of my clothes were another state and I was sleeping on my dog's bed.

I ended up getting my stuff weeks later and in the meantime my main contact was the NW relocation. They didn't lie and they told me they can only delivery in June which they did.

LDM inc will tell anything just to get your money after you hire them they will disappear and some random moving company will be doing the real work.

Since you won't be working with them anyway, just save yourself and find a real company.

They don't even deserve 1 star and this company is scam.

Move size: 1 Bedroom Home Service cost: $2400

I chose this moving company because of the friendly service I received and the verbal assurance that my things would arrive in my new state soon after I arrived. The customer service agent I booked services with recommended I have my things picked up several days before I moved to MAKE SURE they would have my things in my new state when I arrived. They gave me a quote that they insisted would be far more expensive than my actual quote on sight with the movers. I had no idea how many boxes I would have, but the agent insisted that he was overestimating. I told him that I was a teacher and would have boxes and items from my classroom in addition to the things from my home. I repeatedly referenced that I have a lot of clothes and books and other things, but he insisted his estimate was more than I would be bringing. With his original estimate of $1657.89 as an overestimate of what I should be charged, I felt that was a reasonable price. However, the day the movers showed up, my new quote was revised to be $2256.73. I understood that I had more things than estimated, but I was very frustrated that the original customer service agent repeatedly insisted that he was overestimating how much I would be moving.
When I arrived in my new state, I had not heard from the moving company so I assumed they were on time for my move, as I was assured they would be. On my first available drop date (6/12), I expected to be receiving a call that my movers were here and ready to unload. When that did not happen, I called to check on the status of my things. I was shocked to learn that they were in storage and had not been moved since the day they were picked up. I would never have had my things picked up early if they were not going to arrive on time. Now, the company has had my things in storage for 32 days and there is still no truck heading in my direction to bring my things to me.
I was told a few days ago that the truck would be arriving soon and my things should be loaded onto a truck and heading to me on 7/7. That customer agent told me to call on 7/7 to verify that my things were loaded. I called customer service 3 times on 7/7. They took down my information each time and no one returned my call to tell me where my things were. I called 2 times on 7/8 to check on my things. Again, they took down my information and no one returned my call. I called on 7/9 and received confirmation that the truck never arrived and my things are still in storage.
I was verbally assured by the original customer service agent that I would have my things on 6/12. In reading my contract, I discovered the company has until 7/12 to deliver my items, which was never mentioned by anyone in the customer service department. Now, it is 7/9 and my things are still in storage. I have been told it is very unlikely my things will arrive by 7/12, which is the latest they are supposed to be delivered, according to the contract. The company will begin owing me $25-30/day for each day beyond that that they keep my things. That is a pathetic amount of compensation for misleading me into believing I would have my things within a week and actually taking more than a month to deliver my things.
I would highly recommend finding a different moving company. The customer service agents who get you to sign are misleading and dishonest. There is hardly any incentive for them to deliver your things within the required 30 days. I have been incredibly frustrated by this experience, and it is still not over. I still do not have any of my furniture or boxes and I still have absolutely no idea when my things are expected to arrive. I strongly suggest anyone considering Long Distance Movers finds a different company.

Move size: 1 Bedroom Home Service cost: $2257

I hired this company to conduct a cross country move. I hired what I thought was a moving company. But this is not a moving company but a moving broker. Which they don’t tell you. I paid them my deposit for my move then they subcontracted another scam of a company Golden Globe Movers. They do not research who they hire and once the actual mover picks up your goods This company disappears with your hard earn money. They company they contract for my move isn’t even legally by federal law due to their DOT# allowed to cross state lines with goods. But that does matter to Long Distance Movers Inc. The company parting line is we just find a mover and how much that mover charges you and how they move your goods is not our problem we already been paid. They were no help trying to solve my issues with the mover they contracted for the job and never returned my calls. Now I have a mover holding my house hold goods hostage and Long Distance Movers Inc is no where to be found. Do not work with these people or, like me be out $3200 and not have my house hold goods. They are a scam. I have filed complaints with every local state a federal agency possible.

Move size: 4+ Bedroom Home Service cost: $3200

I was not expecting the relocation service would be like this.
I was promised my item would be delivered with 7-14 business days, the reality was from the pick up date to the delivery day: 38 days. I called several times to customer services during June, nobody told me the truth. My stuff waited in NJ warehouse more than 30 days and it only took the driver less than a week from NJ-TX(7/2-7/8). After the delivery date, after opening all the boxes and checked on all items, I realized I lost several boxes of item and few small furniture. So I contacted the customer service again and was told they were not late for delivery since they came during the 21 days business day time framework. Why there was nobody never mentioned about this date when I signed the contract? I did not hear any voice from the contact with customer service shown they are willing to help BUT TAKING RESPONSIBILITY OFFER FROM THEIR SHOULDERS. They told me they will let me know when they hear any updates, but they never call. So I have to contact them again. I lost the items value than $1500, and they said they are willing to compensation $150..So think again before you choose the service.

Move size: 1 Bedroom Home Service cost: $5600

DO NOT USE long distance movers!! DO NOT! DO NOT! DO NOT! They did a move for us a few months ago.

-Price went from under $5000 to $7283. Then they tried to make me pay another $500 something at pickup saying if not they can raise the price again at drop off.
-They charge by weight which seemed standard. They estimated over the phone saying my items like tables and sofas were 200-500 pounds. A lot of my items were maybe 20% of that actual weight they estimated for. They told me not to worry because they weigh the truck when it's loaded to get the exact weight and legally have to give me the signed paper with the official weight. They will get the final price off of that information..My quote was supposed to be for the most the move could possibly cost not actually cost.
-They refused to give me the signed form with the official weight at drop off
-Refused to give me any money back
-delivery guy said I was a few thousand pounds under the estimate so I should get some money back and to call the office about it
-Called and left messages. No one would call me back about it.
-A day before the delivery I was trying to get exact numbers and they told me..
1) I could no longer pay with a card and had to have cash at dropoff
2) If I can't pay cash by the next day they are going to put my belongings in storage for atleast a month and charge me an additional storage fee. Refused to give me exact weight of my belongings and just kept threatening me with more expenses.

Besides the frustration of them over charging me
-the pick up crew came 6.5 hrs late (they did a good job though)
-drop off crew took 11 hours to unload my things. keep in mind my home is barely over 2000 sq ft. (not very big). Also a lot of our furniture is from ikea so not heavy at all.
-4 hrs into it they were dying and looked sick.
-they left majority of our boxes in the garage so we had to carry them into our designated rooms. Tried leaving some dressers and other furniture in there as well but we asked them before they left to put those in the rooms.
-my husband put together most of the beds that they were supposed to put together
-They kept disappearing and would come back talking about how they were taking a break in the truck playing fortnite and watching youtube videos on it. I couldn't believe they would admit to something like that.
-because they were so fatigued they kept dropping things like bed frames down the stairs and hitting it into the walls.
-We have dings in our walls, dings in out railing. Both which we had just painted, and scuffed up floors.
-Also some off our things are broken. Like my son's wooden bed, arcade basketball hoop, sons wooden chair..

Anyways I could go on and on about how horrible they are! I just hope you will save your money, sanity, time, and belongings by not hiring them!

Move size: 4+ Bedroom Home Service cost: $7283

I haven't moved yet but am so upset with this company and myself. The original cost list was $1700 MORE from the orginal quote when I got the final inventory call yesterday. I realized that some items were left off, mainly a few totes which I which should NOT have added that much more cost and then he said they would need a bigger truck, costing me more. When I talked with the first guy for the original quote and checked off my own list.. he prompted me to sign the contract and pay while I was on the phone.. BIG MISTAKE. If I had taken a breath and gone over what he listed on HIS inventory in the email I would have double checked the inventory.. and realized the UNDER QUOTE and would have continued looking for another moving company. I'm not sure if he left off some items (like a heavy lazy boy and heavy garden stuff) on purpose.. these items were checked off on my OWN list when he went over the items verbally with me. So now it's too late to call and cancel.. but lessons learned .. NEVER sign until you've gone over the inventory list and compare what they send in the quote. Again.. I know I have my OWN checklist of inventory that I went over with him on the phone on the original quote and I have checked off items we went over VERBALLY on the phone but when I got the final call there were things left off.. I didn't notice on the email so I take responsibility for that..I'm so darn busy I felt comfortable at the time everything was VERY close in inventory. BUT the biggest mistake was paying for it after the VERBAL check. Now they are coming in two days to move me and I'll write another review after the move and see if they provide the service they said they would. The customer service gave me a 300 credit.. big deal. I was just about to call my credit card company for the original payment and say fraud because of the items left off.. but as I said I signed while I was on the phone with him and that was my biggest mistake. Do not sign until you take a breath and go over everything in the email of original inventory list. I ALSO plan to FOLLOW the van to the weigh station and see what the final weight is because now I don't trust them.

Move size: 2 Bedroom Home Service cost: $4700

I originally went online looking for a long distance moving company, I filled some form out and I instantly received about 10 movers calling me for my business. When Zack from long distance movers explained to me the whole process, I knew I had found the company I was going with. He was so clear on how every step was going to work. The day the movers showed up was exactly how he said it was going to be. My new furniture was delivered in 3 days to my new home. I was very impressed with the movers. They did such a great job.

Service cost: $2700

Recently I plugged my name in online, I figured it would be simple. I was wrong almost 2 dozen companies called my phone! I was done with the whole "shopping for movers" thing, until a friendly bubbly representative named Mitch from Long Distance Movers called. I have no clue why I stayed on the phone because I had already gathered enough quotes to make a decision. I am glad I did! The whole process from beginning to end was an absolute breeze. I had one concern that was met at 9pm west coast time which was phenomenal. I would highly recommend LD Movers.

Service cost: $8754

From the time, I called them to enquire about their availability, I knew that they were movers I could depend on. The representative who answered on the other end was helpful and gave me insight as to when the vehicles and the equipment were available. We arranged for a day that I would be available and they showed up ten minutes before the quoted time. It was a nice crew and they treated my things like theirs. These guys were brought to this world just to move people!

Service cost: $2600

My relocation from Trenton, NJ to Chicago was smooth and relaxed, owing to the expertise and diligence extended to my properties by Long Distance Movers. They communicated promptly throughout the planning process as well as during the actual relocation. There was no cause for alarm whatsoever and I thank the crew I worked with for their dedication to complete the work swiftly and professionally. I recommend Long Distance Movers to everyone. Their affordability is amazing and their service quality is unmatched! There’s most probably no mover who is as affordable as them. 5 + Call them!

Service cost: $2200

I’ve used a professional mover for at least five times now, but I have never seen a crew as duteous and professional as Long Distance Movers. It is amazing to see that we still have people who can treat you so well and respect your property as such. Thanks guys for the wonderful service. I found Long Distance Movers to be truly professional. They have their own vehicles and so they don’t contract third parties to handle your things. They have all the equipment that enables a successful process and you’ll be surprised by the high level of skill demonstrated by their crews. Keep up guys - you’re simply the best, no question about that!

Service cost: $1200

I’m usually that kind of person who doesn’t have enough time to waste. I’ve heard that Long Distance Movers are working very fast and the transportation takes just a few hours so I give it a try. The movers were very fast. The old house was empty in just a few minutes and the whole stuff was loaded and ready to go. Although they move fast they don’t even scratch your objects. It was my pleasure to work with them and to see how you can get a high-quality moving service. A+.

Service cost: $3700

The attitude towards work of the crew I collaborated with was captivating. They worked hard all day long despite it being an uncharacteristically hot and humid day. Apart from the short breaks they took to recharge their energy, they used all the hours disassembling and packing my things without any complaints. I was amazed that they were able to finish all the work on the same day. Their care and diligence ensured the safety and wellness of all my things and everything was intact and in good shape by the conclusion of the process. If you are in Pennsylvania and looking for the best mover around, Long Distance Movers is highly recommended.

Service cost: $5300