Hawaiian Moving Pros

After getting very unfriendly and actually not very helpful "help" from Matson. I went looking for a different company. Once I filled out a moving form somewhere online I was then overwhelmed by contacts and offers!! I had no idea how to tell who was legitimate! I said as much on an email with Chris. He sent me to a website that reviewed multiple moving companies. I chose their company and am grateful I did. They had the container delivered, picked up, delivered at the other end and picked up again. We chose to do our own packing, but they did offer that as well. The trucking companies were professional, polite and helpful. When we did have some scheduling issues, and fears about shipping costs, due to politics, they were all worked out in a helpful and professional manner. Shout out to Steve, Chris, and Teddy. Thank you all very much.

Move size: 3 Bedroom Home Service cost: $14000

I recently had a very frustrating experience with a shipment that was marred by multiple issues:

Significant Shipping Delay: My shipment arrived at the port on December 3rd, but it took an additional month to be delivered. The delivery only occurred after I requested a refund and offered to pick up my items myself. This extended delay was highly inconvenient and completely unacceptable.

Damaged Items: The majority of the containers I received were damaged. These were plastic bins that I had planned to reuse for storage, but they arrived in poor condition—far worse than I’ve ever experienced with similar shipments, even after moving multiple times to and from Hawaii.

Unexpected Additional Charges: I was surprised to encounter additional fees that I was never informed about upfront. These included charges for stairs/elevator use and delivery distance, which were not mentioned until the delivery team arrived. It was frustrating to face these unexpected costs without prior notice.

Poor Communication: Communication throughout the process was extremely lacking. I only received minimal updates, such as when my items arrived at each port, and my inquiries were often ignored or met with unhelpful responses. At one point, when I called to confirm a delivery, I was told, “Sorry, I completely forgot about you. We can’t come today.” This kind of communication delay only added to the frustration.

As someone with a background in customer service, I understand the challenges involved in shipping, but these issues were all avoidable and made the experience far more difficult than it needed to be. I would not recommend this service based on my experience.

Move size: Studio Service cost: $4000

We initially submitted a review in August 2024, but it did not go through. Re-submitting review.

We initially contacted Hawaii Moving Pros back in April 2023 to get an estimate for shipping cost from Hilo, Hawaii to Henderson, Nevada.

Mo was our initial contact in Honolulu, Hawaii. He did all the estimates, the updates and he kept in contact with us the entire time. Mo also helped us with coordinating shipping both of our vehicles from port in Hilo, to our door in Henderson as well.

Mo was awesome, he is down to earth, very personable, courteous, extremely knowledgeable and he returned all our calls in a very quick and timely manner.

Chris, in the Los Angeles office was very helpful as well, he was able to assist us and answer all of our questions and concerns.

We finally sold our homes in Hilo and were able to move in June 2024.

Hawaii Moving Pros pick up team in Hilo, were Tim and Ricky. They were very personable and handled our 32 boxes with care and the labeling and documentation were outstanding.

The Hawaii Moving Pros deliverers in Henderson were Manny, Dave and another guy, we didn’t get his name. They picked up all of our household goods from the port of Los Angeles and delivered it to our home in Henderson, Nevada. They were very personable, friendly and handled our 32 boxes with care as well. Very nice people to deal with.

Hawaii Moving Pros made our move a lot easier and less stressful. Our overall experience with Hawaii Moving Pros was excellent and we would definitely recommend them to anyone.

Move size: 3 Bedroom Home Service cost: $4596

I’ve had the pleasure of using Hawaiian Moving Pros multiple times, and they never disappoint! Mo and Ed have consistently gone above and beyond to take care of me. Not only are they incredibly professional and knowledgeable about the ins and outs of shipping between the mainland and Hawaii, but they also communicate clearly every step of the way. Their dedication and personable approach make the entire process smooth and stress-free. Highly recommend their services!

Move size: 4+ Bedroom Home Service cost: $20000

Hawaiian Moving Pros: OUTSTANDING

5 Stars ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ Total Team Effort!

This is an Excellent Company and it’s Team from San Diego to the Team in Honolulu as we did 2 moves. The Sales contact was Michael and when he was not available others pitched in. We then worked with Edward Jacobs * ( Absolutely Amazing ? ) he is Event Manager/ Chief Concierge/ Head Banquet Captain all the above and more. Just Fantastic!

So the first move was furniture ( that they dismantled and wrapped) , boxes, pictures, surfboards, dishes, even wine. The second move was mostly all boxes. We were informed the entire time when the items got put on the ship in Los Angeles and when the ship arrived in Honolulu.

Very Important: everything arrived in perfect condition! They moved all items into the home ( we have 10 steps) before you enter the home or other locations * ( they even helped with putting items into attic) . The team put the California King Bed back together and the cabinets with mirrors.

They all made us feel like ? VIP’s

Thank you so much!

Move size: 1 Bedroom Home Service cost: $8500

I had an excellent experience from start to finish. Whenever I had a question or concern, I called and spoke with Chris or Nathan, and they answered me immediately. They were professional, courteous, and understanding of my anxiety about moving to the mainland. They were very patient with me as I didn't have a home to move to and therefore didn't have an address to provide for my destination. They reassured me that everything would work out and offered to store my belongings if needed. Every step of the way was made easy. Nathan kept me updated on the whereabouts of my belongings and the expected timelines, and my belongings arrived safe and sound.

Move size: 2 Bedroom Home Service cost: $3300

From start to finish HMP lived up to their name. Everything from the pick up crew on Oahu, to the drop off driver/ delivery man in Oregon was completely professional . My items were packed and shipped with care. All nine surfboards made the trip without a ding. The delivery man was solo and handled the unpacking and delivery with courteousy and care. Throughout the trip, communication was excellent from initial contact to post delivery. I highly recommend HMP to anyone needing moving services.

Move size: 1 Bedroom Home Service cost: $3268

We are very pleased with Hawaii Moving Pros company. They crew was on time picking up the items. Worked hard to pack everything (mirrors, glass table tops - all made it on one piece). They were very organized, labeling, making pictures etc. The left the site very clean. Once on Maui the delivery was easy, again, nice, friendly, hard working people. They move everything to the second floor, unpacked, covered the condo carpet in blankets, to make sure it stays clean. Took all the garbage with them to the small pieces. Everything was as scheduled. They were in touch with us twice a week with the updates. I highly recommend Hawaii Moving Pros - professional, friendly, organized people. Thank you!

Move size: 1 Bedroom Home Service cost: $6000

I was referred to this company less than 2 years ago when I moved from Oahu to IL. After 2 long winters, I decided to reverse the process and move everything back to Oahu. This company is the BEST!! They are always available to answer questions, and my things arrived within the said window of time. The movers that packed my things in Peoria were outstanding, and everything was delivered with care on this end. Highly recommend!

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Move size: Partial Move Service cost: $6000

Looking for Movers can be extremely stressful. I had called around quite a few places. Some people would not even respond back, but when I spoke with Mo he really set my mind at ease, and I immediately decided to use this company. He helped me every step of the way of the process. What I really appreciated is whatever I was quoted was exactly how much I was charged, but I did ask questions. If there’s something you don’t understand ask. When the price was not where I needed it to be, Mo took the time to explain what increased my price and how I can bring it down to where I needed it to be that was super helpful. I felt Mo was very honest with me quality that many companies are lacking today.

Move size: 2 Bedroom Home Service cost: $7500

Aloha! I had a super positive experience with Hawaii Moving Pros! Hawaii Moving Pros exceeded client expectations. Mo and his team are attentive and responsive in their communications via phone conversations, emails and text messaging. When you follow their instructions on packing, it allows the entire moving process to function smoothly. There was accuracy on the total cost so no surprise on the final price for moving items. Mo and his team of professionals are reputable and reliable in their moving services from start to finish. Mo and Teddy are patient in explaining the entire moving process which alleviated my anxious, worrisome energy because of a lifestyle change moving to a new state for the first time. At the start, Mo clearly explained everything to prepare for this move, following up with detailed information in email communications. If I had any questions or concerns, Mo and Teddy could be contacted via office call or mobile call for clarification. Over communicating was extremely beneficial and appreciated from a client perspective because Mo/Teddy efficiently and effectively resolved my inquiries to my complete satisfaction. Each of my boxes had a bright yellow label with a number and tracking barcode for a client to know the status of their belongings en route. I received text messaging for frequent updates which I appreciated to inform me. My cherished photos, sentimental, valuable belongings arrived at the destination on our agreed upon timeline. I highly recommend Hawai’i Moving Pros for the best customer care! Pro tip: please express your gratitude for all the movers with a generous gratuity! :) I heart Hawaii Moving Pros. Mahalo!

Move size: Studio Service cost: $2600

We made out move from The Bay Area to The Big Island in Jan of 2026. These guys were great. Other companies wouldnt delivere directly to our home given its slightly off grid location . Not only did they deliver it but their guys were friendly brought it all in and put it where I wanted it. They then do a full inventory before leaving to ensure that you received every item. Everything was there nothing broken or damaged. I would Definitely recommend using these guys for your moves to hawaii.

Move size: 1 Bedroom Home Service cost: $5500

Aloha! I had a super, wonderful positive experience with Hawaii Moving Pros + Move Happy! Hawaii Moving Pros exceeded client expectations. Mo and his team are attentive and responsive in their communications via phone conversations, emails and text messaging. Mo and his team of professionals are reputable and reliable in their moving services from start to finish. Mo and Nathan are patient in explaining the entire moving process which alleviated my anxious, worrisome energy because of a lifestyle change moving from a new state to relocate to my home state with their moving services again from my first move. At the start, Mo clearly explained everything to prepare for this move, following up with detailed information in email communications. If I had any questions or concerns, Mo and Nathan could be contacted via office call or mobile call for clarification. Over communicating was extremely beneficial and appreciated from a client perspective because Mo/Nathan efficiently and effectively resolved my inquiries to my complete satisfaction. Each of my boxes had a bright yellow label with a number and tracking barcode for a client to know the status of their belongings en route. I received text messaging for frequent updates which I appreciated to inform me. My cherished photos, sentimental, valuable belongings arrived at the destination on our agreed upon timeline. I highly recommend Hawai’i Moving Pros + Move Happy for the best customer care! Pro tip: please express your gratitude for all the movers with a generous gratuity! :) Mahalo! ?? to all the team members at Hawai’i Moving Pros, Move Happy + Ewa Movers for your professional coordination on my move.

- Mo, Hawaii Moving Pros

- Nathan, Hawaii Moving Pros

- Isaac, Ewa Moving

- Gregory, Move Happy

- Joshua, Move Happy

- Miguel, Move Happy

Move size: Studio Service cost: $3600

Hawaii Moving Pros were professional and very helpful for our move from Maui to Nevada. Michael and Richard were patient, kind and very helpful with the pricing, quote and payment process. Richard kept in contact throughout the whole process, answered many questions and helped with changes to the order up to the last day! The movers were professional, fun and very efficient! Tim and his daughter in Maui and Reuben who delivered in Nevada were top notch! They kept in contact and both arrived earlier than expected. They were fun and made the process great and easy! Our items arrived in great condition and no boxes or items were missing! I highly recommend Hawaii Moving Pros for a stress free, easy and affordable moving experience!

Move size: 2 Bedroom Home Service cost: $4600

Moving from a large family home in Kona to Oregon was the final step for me in emptying my house. My husband had passed away and I could no longer maintain a big house. I decided to move back to the mainland to be closer to family. My three children traveled to Kona for their final visits to our beautiful place and decide what heirlooms and other valuables they wanted to have shipped. Hawaiian Moving Pros was the best solution to three separate shipments to three different states. My move was the last shipment.

Each time they sent very professional, friendly movers who were careful with packing paintings, wrapping furniture or large items in moving blankets, marking every box and item with name, address, and item number so that nothing would be lost. We were very impressed with how quickly they worked together, and how careful they were with everything. Each shipment was delivered to the destination we wanted, unloaded, and carefully placed.

Edward Vallasenor from Hawaii was in touch with me every step of my move until to the delivery in Oregon. Migeul, from Los Angeles, has made sure everything was received in good shape in Oregon.

I have already recommended HMP to my friends.

Move size: Partial Move Service cost: $3721

My move from Hawaii to the mainland was relatively small (household plus my car - door to door) and the initial response to my online request for a quote was overwhelming. I was trying to find someone local whom I could trust to treat me fairly and I was receiving numerous phone calls and emails, some with no response when I told them the size of the move. I emailed Mo and from there everything went smoothly - from quoting, to inventory and lastly the pickup and delivery. Every point of contact along the way was responsive and I was continually updated on where my shipment was with updates on the estimated delivery date. Everything was delivered with nothing missing or broken. I highly recommend Hawaiian Moving Pros for their personal attention to my moving needs, and their excellent follow through and constant communication during the process. Thank you to Mo, Richard, Rey and Miguel, and to the pick up and delivery persons on each end of the move! (My apologies if I missed anyone)

Move size: Partial Move Service cost: $7000

I recently moved from Oahu to Los Angeles, and michael from Hawaii moving pros made everything so easy. I was a little nervous because I needed my antique grandfather clock that had been passed down to me to be shipped aswell. He was upfront about the pricing with no hidden fees which I really appreciated. The crew was professional, careful, and respectful with all my belongings. moving from the islands to the mainland can be stressful but michael made the whole process smooth. I highly recommend this company.

Move size: 3 Bedroom Home Service cost: $11000