City-Removals and Storage

I recently moved from Epsom to Hampshire. The 3 men team was extremely friendly and professional and went the extra mile to make sure our whole day was hassle free.The move was not the easiest but they kept a great spirit right until the end of a quite a long day.
They dealt with our fragile stuff very delicately and made sure everything arrived in one piece.The truck was unloaded into a garage as the new property was not ready yet.They stacked everything incredibly well and also used some of their blankets to protect the furniture. 10 out of 10.
Communication with the office was kept at all times which made us feel secure as well.
Good stuff.

Service cost: £670

Initially we were a little sceptical about all the good reviews we had seen for this company. However we needn't have been concerned. They moved us from Guildford to Norwich in one day. They turned up as planned and worked quickly, quietly and efficiently. All the fragile goods were packed by them and they moved a heavy upright piano without damaging it. The use of three smaller vans improved efficiency and flexibility.
Apart from not being able to get an old wardrobe up narrow stairs everything was in place without a hitch.
Nicola's initial estimate was correct. Unfortunately the number of hanging boxes that came were fewer than planned.
Nick and his team were very good and we would definite use them again.

Service cost: £1764

Aside from a slight confusion about the amount of stuff that we had to move (which meant they had to make 2 trips and they did, with no extra charge after a couple of conversations with the head office), this service was exactly what I had hoped for. They packed everything very well and moved it all into the van, so it was very secure and safe. Then drove very carefully to the new house and bought it all in. Then back again to finish up. They worked extremely hard for the whole of a really long day and for a great price. I will definitely be using them again!

Service cost: £850

The move took place last weekend. It was the first time that I hired a removal company so, before I decided which one to go for, I had spent hours on the Internet researching the industry and writing down some names of its bigger and smaller players. I had various quotations, requested home surveys. To cut the long story short, I chose City Removals. The estimator who visited my property was a lady with a very professional approach, answered all of our questions and offered us a very good deal.
On the day of removal, the porters and their supervisor turned up before the agreed start time of the move, prepared all necessary materials and tools, explained us all the process from start to completion. They made sure our furniture and any fragile items were wrapped in special blankets and delivered them safely to the new house. Again, they were very professional, worked hard and finished earlier than we thought. We were very impressed by the quality of their service, everything went smoothly and trouble-free.
If I ever decide to move again, I will definitely use City Removals - a company that I'd recommend for their professionalism and experience.

Service cost: £950

The move took place last weekend. It was the first time I hired a removal company, so before I decided which one to go for, I had spent hours on the Internet researching the industry and writing down some names of its bigger and smaller players. I had various quotations and requested home surveys. To cut the long story short, I chose City Removals. The estimator who visited my property was a lady with a professional approach, answered all of our questions and offered us a great deal.
On the day of removal, the porters and their supervisor turned up before the agreed start time of the move, prepared all necessary materials and tools, explained us the entire process from start to completion. They made sure our furniture and any fragile items were wrapped in special blankets and delivered them safely to the new house. Again, they were very professional , worked hard and finished earlier than thought. We were very impressed by the quality of their service, everything went smoothly and trouble-free.
If I ever decide to move again, I will definitely use City Removals - a company that I'd recommend for their professionalism and experience.

Service cost: £950

I opted for City-removals after reading the reviews, and exactly like others said, good service to help through the stressfull situation. They were very polite, arrived on time, were careful and I felt it went beyond of what was expected. All the other quotes I received had an hourly rate, which I know it wouldn't  make me feel comfortable, looking at the clock and wondering if they could be quicker. City-removals had a fixed rate, and it was the best quote as well. Communication also was very prompt with their offices. I would use them again.

Service cost: £700

Please use this company to do your removals, they are the best.  So helpful, friendly and professional would have no doubts about recommending them to do a move.  We had them to move from Surrey to Cornwall and they were just brilliant!  The lady who did the quote was so lovely and the removal guys on the day were so helpful and polite and worked tirelessly during the move, which included a lot of driving.  All goods delivered in great condition and put where we wanted.

Service cost: £1470

We used City in April 2018 to move from a 3 bed house to a 3 bed flat. I chose them for their competitive price and was generally pleased. They packed for us on two days, then did the removal on the third. They took good care of our things and were adaptable and resourceful - one sofa was too big to go in through the front door, so they had the idea to lift it over the neighbour’s garden fence which worked well.
The only issue I had - for which I’ve deducted a star - was around the parking. It was double yellows outside our destination so I’d arranged a parking suspension on the residents’ bays opposite. However I was then informed that the movers weren’t insured to carry stuff across the road, so they parked on the double yellows and got a ticket or two. I thought this would be their responsibility but then, at the most stressful part of the day, I was handed a phone to their head office who casually informed me those tickets would be added to my bill. Really annoying and frustrating when I had spent money and time organising the suspension, and this really put a dampener on the moving experience. Other than that, City were good.

Service cost: £1500

This is the second time we have used the services of this company.On both occasions we have found them extremely proffessional, well manerred polite and with the most can do attitude possible.
The men that did our move were a pleasure to deal with.They did everything fast ,without any damages, sometimes even going the extra mile when asked for.
They also spoke very well about their company which is also a joy to hear nowdays. 
We moved from our 3 bed flat in Romford to a house in Enfield.
All in all a 5 star service.

Service cost: £620