Centennial Moving

We had the pleasure of having a wonderful crew loading our belongings in Calgary for shipment to Guelph. All folks were extremely courteous, professional and very skilled in insuring our stuff was handled with care and respect. We have used Centennial in moves since 2019 and although we hope this is our last move, if we do move again we will call these professionals!! We can't say enough about the quality of all these folks. They all have a great attitude and are ready to make something as stressful as a move as pleasurable as possible. All of the movers were interested in our stuff and had suggestions as to where to place items and we enjoyed joking around with these wonderful folks. Don't even consider another mover for your move!!

Move size: 2 Bedroom Home Service cost: $5200

A fantastic company and experience – five stars! I would like to thank Centennial for providing such a fantastic service in supporting our recent move. I, my husband, and our two small children (one aged two and the other aged 4 months) moved from the Montreal to Toronto area – not an easy undertaking at all, but thanks to you it was made smooth and incident-free! Everyone we spoke to at Centennial was exceptionally professional and helpful, and ready to answer any questions and amend quotes for us. The pick-up and delivery were timely and smooth, and the service was excellent value for money. They offer a range of options and services as well as support at every stage of the process, and I am delighted to be able to thoroughly recommend them!

Move size: 2 Bedroom Home Service cost: $4200

This is an excellent moving company! Everything is super organized. When I first reached out to the company, I received all the information I needed from Robert Lazu. He answered all my questions very quickly. Different teams in the company collaborate very well. Before dispatching, Eric from the dispatch team contacted me and confirmed my delivery info. The drivers are always right on time as promised. Plus, they will do all the other preparation work to make the delivery smooth. For example, they would order the shuttle service beforehand if needed. For someone who hasn't got a chance to familiarize the new place and city, this is really helpful. Overall they are on top of everything. I highly strongly recommend this moving company!

Move size: 1 Bedroom Home Service cost: $2087

I’m gonna start this review by saying that the actual movers, the guys putting the stuff in the truck were excellent and deserve a five star review. They were nothing but friendly and polite and very very efficient. The company itself is a gigantic pile of garbage that I would never ever use again for any move. We provided them with a detailed list of our belongings. We unfortunately underestimated the number of boxes that we had. We ended up with approximately double the number of boxes that we initially thought we would need. This meant that the actual weight of our move was significantly higher than what we were quoted . this is not the problem. The problem is that because we had a significantly higher weight our moving time has gone from 2 to 3 weeks to 5 to 6 weeks. This means my wife and I are sitting in a essentially empty apartment while all of our belongings are out there in the ether somewhere with this garbage company. Getting anyone on the telephone is like calling the Vatican, good luck getting through to an actual human being. My emails don’t get answered. The guy doing the actual move told me that he as a professional mover would have no idea how many boxes he would need two months before a move. Therefore the fact that I as an amateur can’t be faulted for under estimating our belongings. Do yourself a favour and do not use this company under any circumstances.

Move size: 2 Bedroom Home Service cost: $8946

We used Centennial for our long distance move--with several pieces of furniture and a large number of boxes. Among the companies we contacted, Centennial offered the lowest quote. They also provided a clear explanation of the process on the phone.

Subsequently, at every stage, I was able to phone in to get clear information/instructions (Thanks, Ted and Jacob!).

The pick-up and delivery went smoothly, with movers arriving at the arranged time. They were polite, professional and well-organized. All our belongings arrived intact.

The billing process was clear and transparent. I received text/email acknowledgments for payments and a final invoice.

I am glad to have chosen Centennial. I strongly recommend their services.

Move size: 1 Bedroom Home Service cost: $4300

From the day I requested for an assistance and quotation, Kevin and Kate were very accomodating. Till the day that my things were collected. Everything were nicely pacled and taken cared of. Till the day it was been shipped. The staffs were all kind, professional. All of my things, boxes and luggages were all intact. I will definitely do another business with Centennial Moving. This is one of the best movers I have dealt with.

During the unloading of my things and boxes, the staff were are helpful and very kind.

Move size: 1 Bedroom Home Service cost: $1912

I have now moved twice with Centennial. Though somewhat inconsistent in a few ways: communication, delivery dates, and costing. I do get the impression that Centennial actually does care. I had issues on both moves, but through reviews the company always does try to make things right in the end. Their contracted movers, can vary but 2/4 times they were extremely friendly and funny. They made the moving process much better, wrapped all my items by hand and took extra care with items that I was concerned with. Through two moves the only broken items were some plates, but I would put that on my packing ability rather than the movers. My biggest complaint, especially when moving to a big city is elevator times. You will not know when your items are arriving, and there is a short window to scramble and hopefully get it booked in time. Luckily I was able to cobble this together all 4 times, but I am not exactly sure what would happen if you were unable to secure a window. The main thing I would say to someone who was considering using Centennial, understand that they are one of the cheaper options, your items may take longer than expected, there can be small surprises, but if something seems off it probably is. Make sure you cover yourself, and be clear with what your expectations are. If you are adamant, and in the right. The company will do their best to make things right. Overall I would recommend Centennial, and would more than likely use their services again, if I were to do another cross country move.

Move size: 2 Bedroom Home Service cost: $3533

If the whole process was with the team in Kelowna, I would give them 5 stars, especially to the J-Team (Josh & Josh). They were extremely professional, efficient, personable, and took a lot of care with my belongings.

The reason why I'm giving 2 stars is because of the dispatch team and the movers in Toronto.

First, we were given a time frame window for pickup, and were told a few days before when the movers would arrive. That was fine, and was communicated to me prior. However, I was extremely distraught when I was told by the dispatch team that the movers would leave if we could not reserve a parking space. I had sent photos of the street parking available to the sales team early on and they said that it looked good. My husband then spent the next couple days before pickup calling the City of Kelowna parking and traffic offices to try to get "guaranteed reserved" parking for the moving truck, because the dispatch team was extremely adamant that we needed that "guaranteed" or else the movers would leave. This caused an enormous amount of stress to me and my husband, during an already stressful cross-country move.

Second, it was not made clear to me that the "free storage" option was only available if I told Centennial ahead of time. I was given a wide time frame for delivery (14-21 days after pickup), and then while I was driving across the country myself, I was told that my delivery would be earlier, on the 12th day after pickup. When I said I would not have my keys by then, I was told that in order to store and re-deliver my things, it would cost me $1500. I had assumed, because it was never stated otherwise, that the storage would be free, as it said it an initial email from the sales team. In order to accommodate this and not be charged for the not-free free storage, we had to specially request from the leasing office at our new apartment to let us in early in order to meet the moved-up time frame that Centennial had set.

Finally, the movers in Toronto were not professional. They arrived late without any mats for the floors or pads for the corners in our apartment and were sliding furniture and boxes along the wood flooring. They caused damage to the drywall in our entryway. There were only 2 movers for a 2-bed 2-bath apartment, despite having 5 in Kelowna, which was not expected. Additionally, they placed a number of boxes and furniture items upside-down despite the boxes being clearly labelled which side was up. My belongings arrived dirty. I have not yet checked my items for damage (and have yet to check if they all arrived, because the team in Toronto did not cross-reference the delivered items with the inventory list). I was not impressed. At the end, the movers also explicitly asked for a tip. It was a stressful day.

Because of these reasons, I will not work with Centennial again. The Kelowna team and Roman, the driver, were absolutely wonderful. The rest of the experience was terrible and caused a tremendous amount of stress.

Move size: 2 Bedroom Home Service cost: $6500

I used Centennial to move my senior mother from Toronto to Calgary. The booking process was straightforward and rates were very reasonable. . I was provided with a date and time for pick up. The local movers (Miracle Movers) were punctual, efficient,and professional. They took care wrapping and moving several one of a kind pine furniture pieces that were over 50 years old.

I was given an estimated time for delivery of 3-5 weeks. It did take over 4 weeks, however the movers in Calgary were once again punctual, efficient and careful.

Move size: 1 Bedroom Home Service cost: $2350

Centennial movers were recommended to me. I got a quote using their cost estimator and I ended paying something very close to that, no surprises.

I had looked on the market and gotten a few quotes but centennial was the best value for money.

They packed and delivered all my items with care, nothing missing or broken.

Only complaint I have is the time range for delivery is way too big, it makes planning quite difficult. I was told delivery would take anywhere from 2 weeks to 5 weeks. Ended up taking 5 weeks and 2 days, we had to be creative to avoid spending too much money in hotels.

All in all would recommend.

Move size: 3 Bedroom Home Service cost: $4800

I was referred by a friend who referred many more to Contennial Moving company. At the time of great distress, they helped me organize a moving date and they were very clear about the policies and delivery windows from Toronto to Ottawa. [NAME EDIT] was very helpful by following up and explaining how the dates get full soon. They were also very clear about the pricing. The company has a great website where you can add your furniture and get an estimate of their weight.

Move size: 2 Bedroom Home Service cost: $2000

Centennial Moving exceeded all of our expectations.

The packers were efficient and careful with our belongings in BC. Our items arrived in Ontario earlier than anticipated and the moving crew across the country was incredibly helpful as well.

None of our items were missing or damaged in the slightest. Everything arrived in the same condition, which we are still impressed by. Considering the length of the move we were prepared to count our losses with some fragile items. We ended up paying a bit more than initially quoted, but that’s due to us having no idea how much stuff we actually crammed into a one bedroom apartment. The price was more than fair and lower than quoted through other moving companies.

As much as I hope I never have to move across the country again, I would definitely work with Centennial again and highly recommend them! Excellent service and communication from start to finish.

Move size: 1 Bedroom Home Service cost: $5200

From the moment I contacted Centennial and spoke with Jacob to the final unloading of the truck, everything was professional and exactly what I hoped it would be. I was kept up to date with all stages of the move and things went smoothly.

I wouldn't hesitate to recommend Centennial to anyone who is making a big move across the country like I was.

Thanks again and if I am ever in a position to have to relocate, I will be calling Centennial again!

Dawn

Move size: 1 Bedroom Home Service cost: $3000

Great customer service and professional staff

After much research, I decided to move with Centennial Moving Service in September 2022. My route was from Ontario to British Columbia. From Toronto, I was very satisfied with the fast and well-prepared service. I packed as per instructions. But they still check and strengthen during loading. After it arrived in Vancouver, I have 3 floor house still they put all stuff as per my requirements, I am very happy with that. It took 5 weeks which actually before arrival date. I moved kitchen stuff, living room items and some electrical items not my furniture so everything is good in condition but some dents on the boxes luckily not on my stuff.

Basically, I had a great experience with their service and I will definitely suggest their service to ones who are planning for a long-distance move.

Move size: 2 Bedroom Home Service cost: $2100

When we were planning to move from Toronto to Calgary, everyone wished us good luck as if we were going on a battle. And that is because a lot of people have a had horrifying experiences while moving. BUT… thank god i got a reference from a friend for Centennial Moving.. my experience with them starting from the very first interaction, to get an estimated quote, to movers coming in Toronto to pick our stuff to Movers delivering our stuff in Calgary, has beeen sooo smooth and professional. Movers handled our stuff with care. Not even a single item was lost and not even a single item was damaged. Wow!! And a great thing that our actual bill cane out to be less than the estimated quote. Which is rarely seen from any other movers. Kudos to centennial..!!

Move size: 1 Bedroom Home Service cost: $2100

We hired "Centennial Moving" 12082799 Canada Inc to move our entire belongings from Vancouver BC to Kingston ON. Our initial quote for the move about about $2800. Items were picked up at the end of December and delivered January 22nd 2022 and the price changed to $4400. We were told to pay in full that day or they would keep all of our belongings. They said the price increase was due to the shipment weighing more than originally expected, which is not true and was grossly over estimated by the company. Additionally, we were told to pay in cash or e-transfer, and if we used any other method of payment we would be charged additional fees.

We tried to resolve this issue with the company with no success. In the end we were forced to pay the extra money.

Move size: 2 Bedroom Home Service cost: $4500

Extremely efficient movers at both ends, pickup and delivery completed in less than 2 hours each. Everything arrived intact, no damage whatsoever to any of my belongings. Centennial also delivered within the time window they provided (5 weeks). I was hoping for sooner, but I can't fault them for delivering within their promised window, even if it was right at the end of that window. In terms of price, my belongings are fairly lightweight, so my actual price came in $1100 less than what was quoted, which was a great bonus. I could've been overcharged, and I wasn't, which really shows their business integrity compared to the nightmare stories you hear about their competitors. I shopped around at Great Canadian Van Lines and AMJ Campbell, but they were too expensive at over $4000 for my 1 bedroom. I also got quotes from low cost movers offering $500-$700, but did not trust those. Centennial moved me for $2500 with zero headaches and complaints, fantastic value for money compared to competitors. I would 10/10 use them again if I ever need to move long distance again.

Move size: 1 Bedroom Home Service cost: $2500

Excellent Job done, I don't think somebody should expect more than what Centennial Moving has delivered, very professional. I have not got even a single dot on my furniture and on the walls while loading and unloading the stuff. The price is a little bit at higher side, however, based on the reviews I gone through for other companies, the extra dollar paid is worthy.

There is only one recommendation that company should bring transparency while weighing the truck. They should do it in front of the client. I have requested the team that I would like to be present while you weigh the truck and the team said they will do it on Monday as they picked the items on Saturday. When I contacted them on Monday, they said that they have already done that on Saturday and asked for another CAD 400 for re-weighing.

Still, I would like to repeat their services if I will move again, in the future.

Move size: 4+ Bedroom Home Service cost: $5000

After extensive research regards to the move, I decided to use Centennial moving service in early September this year. My move was from Ontario to British Columbia.

From Toronto Ontario, I was very satisfied with the quick and well-executed operation of the moving service. They provided detailed information (i.e. approximation of the weight/cost/arrival date etc.) and rapid, but sturdy packaging of large objects such as beds, frames, clothing racks, chairs, etc. Overall, I was impressed with the service that I received in Toronto.

After I arrived in Vancouver, I received the final pricing of the move which was a bit higher than what I have anticipated. Yet, upon request, Centennial customer service provided a proof document regards to the total weight. It took close to 5 weeks to receive the notice of the arrival date of my items which was in the range of the ETA they proposed prior to the contract.

The Vancouver moving staff, similar to their Toronto counterparts, were very professional and organized. It took around an hour and a half to complete the service (a one-bedroom condo amount of items) and no hassle whatsoever.

I had some dents on the boxes which I somewhat understand as it was a long-distance move. I experienced no major problems and Centennial was willing to provide a small compensation for the minor damages.

Overall, on my personal take, I had a great experience with their service and I will definitely suggest their service to ones who are planning for a long-distance move.

Move size: 1 Bedroom Home Service cost: $3000