Imove Canada

The move started of fine and then went from bad to worse.
They spent twenty minutes looking over what we had to move which to me, was a waste of time. then they proceeded to shrink wrap all our items which was another waste of time. they took their time loading our items into the truck. That alone took three hours.
In between they took two twenty minute smoke breaks. 
After that we went to our new apartment. They proceeded to unload our items. 
Here comes the difficult part. They asked for payment.
Andrew quoted me $395.50 for four hours. He did not say anything about an hourly rate after four hours. 
This quote led me to believe that would be the total amount to pay and that the whole move would take four hours. These guys dragged it out and the whole move which should have taken four hours took seven.
We handed them $400.00 in cash. They showed us a bill with added charges for gas,mileage and a service fee.
Andrew failed to mention this. When we said we had no more money the one man started arguing and threatened to call the police and said for me to talk to his boss. I could not get a hold of Andrew and spoke with someone else who said he would talk to his driver. The driver stood there yelling at us and arguing and said that he would dump all our remaining furniture on the lawn. Which he started to do. They almost drove away with our bed and new television. Do Not book these people for your move. they are crooks and only want your money. Not a reputable company at all. Not professional in the least. .

Service cost: $678

IMove helped move our office from Eglinton and East Mall in Mississauga to Islington and Dundas in Etobicoke. We had only 3 offices, mostly glass desks, some file cabinets and a bunch of boxes. Unfortunately both locations were stairs only and we were moving from 3rd floor to 2nd floor walkup so that a real hassle. The moving crew handled it well and managed to get the job done in our allocated after-hours window. We had a 4 man crew present and I am happy we chose that option over 3 men which was suggested by other companies. All in all it was a pleasant experience considering I can't stand moving. The guys did their job as promised and that is all that matters.

Service cost: $1130

I moved out of my loft apartment in Liberty Village over the long weekend (Monday) after my original movers bailed out last minute. I went past my service elevator time so iMove's crew had to hustle for the remaining elevator with my neighbours (sorry about that!). Mark and Kevin were fantastic throughout the move. They handled my furniture with care, wrapping all the delicate pieces and helping me box my music equipment.  Access at the new building was terrible and the movers had to haul my furniture at least a 100ft to get to the service elevator (something I will consider when choosing my next apartment). I did make it to my new place and tipped my moving crew for a job well done! Thanks again.

Service cost: $795

I had booked a move with imovecanada (Andy) at 416-888-2596 for a move from Paris Ontario to Toronto Ontario for May 30th.  As the delivery location is in an apartment building, times needed to be coordinated with the building to reserve the elevator.  So I drove to Paris from Toronto to disassemble some furniture in preparation for the move and the 10am pick-up.  My parents, gracious as they are, offered to wait for the movers so I can return to Toronto. By 11:30, the company still had not appeared for the move and I began calling them to find out where they are.  The repeated message was "the voicemail is full" so I couln't leave a message for the first few hours of calling.  After calling Head Office and trying every phone option, all I could do was leave a voicemail wherever possible, but to no avail. This is unacceptable conduct.  As the house is listed for sale, I have prospects coming to see the home and now they will see disassembled furniture.  This is incredibly disrespectful behaviour by any company.  In my case "imovecanada", translates into "i-move-nothing-canada").  I strongly encourage you to consider this if you are planning a move.

Service cost: $420

Do not trust Imove Canada, they robbed my furniture, cloths, tv, bike everything, I call them to move my stuff from Mississauga to Calgary on 20th of june 2014, they said it going to takes only 7-8 days , there truck goes every weekends, I trust them and they picked my stuff on 2oth june 2014, Andrew the person who own the company asked me to pay the moving fees which was $950, Jennifer Radcliffe sent me an invoice thrrough email and told me to pay as soon as possible, I asked andrew that if I pay the amount when the driver deliver my stuff at my door, but he said there driver doesn't handle the cash or cheque and he told that they cannot deliver without paying the full amount to there email interact amount. I transfered the money to there account on Sunday 29th June from that day they don't reply my email, they don't pick up my phone, I called them millions time. I don't know what's going on, if I get my stuff back or not. I been to police station yesterday they called the imove and leave the voice mail.  I don't know what should I do to get my stuff back, I am currently unemployed and I don't have that much money to buy the stuffs. .

Service cost: $950

I've used iMove's services on several occasions and have referred themto our customers looking for help moving to our storage facility. I know that some referrals chose other movers for a lower rate but having used iMove's crew I know they won't compromise quality just to underbid someoneelse. We completed our 3700 square foot custom home on Lakeshore close to Dixie road and I had a bunch of brand new furniture come in from Asia that required delicatehandling, setup and arranging inside the house. We hired a 4 man crew for three 8 hour days. I asked for the same crew we had used before and 3 of the 4 movers were available. Everything was handled with care and the job was completed as expected. A service. .

Service cost: $3750

I am not good at writing these but I really wanted to thank iMove and the crew they provided for my recent move.I was moving from my Webb drive condo to Sherway Gardens and we had a full 2 bedroom place plus a locker. My wife is pregnant and I work full time so we asked for help withpacking in advance. iMove provided all the supplies and packed all of our delicates a few days prior to the move. Our elevator was booked from 8am to 1pm so we had plenty of time to move out but a rather short window of 2pm to 4pm at the delivery. I am glad our movers were punctual and loaded up faster than we aniticipated so we had some waiting time at the new condo (we bought the guys lunch). I was a littleparanoid about damaging the condo elevators at first but the crew brought extra padding and even layed down floor runners atmy new place. The move went well, no damage, on time and within our budget. I have already referred their service to my cousin who will use them in April.

Service cost: $1450

We were doing renovations inside the house and needed to move most of the contents to local self storage facility. I ordered the job for Sunday and am happy that iMove was able to accommodate my request. The reno team was supposed to start early Monday so we wanted to ensure the house is clear by then. The guys moved fast, wrapped and packed all the delicates and finished the job faster than I had expected. Overall pleasant team, we will be using them again once the house interior is finished.

Service cost: $800