Centennial Moving

Centennial helped us with our move this past week. I was stressing out due to how large our furniture was and our 9ft sofa would only fit down 3 flights of stairs. Their crew reassured me that they are professionals and can handle anything that comes their way. Fast forward to moving days, the movers were complete gentlemen and went the extra mile to wrap all of our white linen furniture up multiple times for extra safety. They wrapped the fine art just like professional art handlers would. I was blown away. They spent a total of 10 days moving us to our new home and everything was in perfect condition upon arrival. I will always use Centennial in the future and will recommend them to everyone!! Thank you guys so much for the white glove service at an affordable cost. Forever grateful.

Move size: 2 Bedroom Home Service cost: $3620

Had a really great moving experience with Dima, Mike, and Jose. All 3 guys showed up early in the AM, on time, ready to go, and easy to work with. I was moving a long distance from Calgary to Toronto and these guys were able to pack up our furniture from a 2 bedroom apartment on the 4th floor with ease. (Well let's face it, it wasn't easy, but these guys made it look that way.) Overall the guys were efficient, fun to converse with, and didn't waste any time loading and unloading. The rates were also very reasonable.

Move size: 2 Bedroom Home Service cost: $2950

Centennial moving was INCREDIBLE! My wife and I moved From Toronto to Yorkton SK, we got several quotes and my personal moving coordinator, went the extra mile! He was spot on with my estimate, he made sure there weren't any surprises, gave me enough information so I wouldn't be charged more on my estimate, even gave me a call after my move to make sure everything went smoothly. I gotta say I have never received this type of customer service in the moving scene ever! They made sure to handle any and all issues for me and were the liaison between me and the driver. In the past, I used a company that the drivers were rude, foul mouthed, uncaring about my items, the other companies didn't care as long as they got paid, but Centennial Moving made sure I didn't have to deal with anyone else. Thank goodness I used them, my move was so much less than the huge companies quoted, and much more personable TRUST ME there are a lot of bad movers out there, we have had to move quite a few times because of work. We appreciate everything!

Move size: 2 Bedroom Home Service cost: $3250

Had the best experience with Centennial. I was very nervous because of how many bad reviews there are for moving companies but my move couldn't have went any better. John was so accommodating when I didn't have a final location and they extended storage for me until I had secured an apartment in Hamilton. From the beginning they were always in touch with me, gave me a reasonable quote and there weren't any surprise costs in the end. My stuff arrived all in one piece, the guys moved it all in so quickly, and were so friendly! I would definitely use them again!

Move size: 1 Bedroom Home Service cost: $1700

The experience moving with Centennial was great. Few movers would accord you such a transfer and relocation devoid of stresses. With their amazing skills, I did not have to worry about anything. The team of three movers came on time, with their moving truck and moving equipment. They checked the furniture that I wanted them to move and immediately embarked on the disassembling and packing. They had awesome tools that made the disassembling so stress-free, they wrapped and packed everything very professionally and proceeded to load them. They are very fast and careful, and when they brought the furniture a couple of weeks later, they unpacked and reassembled them. None was scratched. I love these guys, and I’m recommending them.

Move size: 2 Bedroom Home Service cost: $6350

I wanted to send you a testimonial, about how happy we were. However, now that our furniture has arrived and the house is coming together, I feel even more compelled to let you know how we feel about it. We felt very comfortable with you and appreciated your professionalism. When crew arrived on the first day we saw how they worked as a team, took care of our items and were very good at what they did. We were very impressed and after moving around for the last 12 years, that was hard to do..... The packing job was done very well, on time and with no problems. Less than two weeks later the container arrived at our door, not one box was torn or opened and not one item was damaged. Nothing is missing, all the furniture is back together. We are very appreciative of your crew's hard work and dedication. Please know I will let everyone we know to look you up when they are ready to move..... Thank you again for everything

Move size: 3 Bedroom Home Service cost: $4320

I’m going to be fair, and tell you the pros and cons. Everything started great with Centennial for my move from Calgary to Toronto. I was provided a good quote, and my move coordinator Dave was excellent. He was very responsive, and gave very detailed responses to all my issues. The move was coordinated easily, and was scheduled for 24june21. Note, I heavily underestimated the weight, and the actual weight was substantially more. I was told it would be a big trailer coming which I assume would take my stuff from Calgary to Toronto, with minimal moving between trucks, but when a small truck arrived i knew my stuff would get handled twice as much. We have all travelled on airplanes with boxes, regular boxes packed in a regular way, and as we know these boxes arrive pretty beat up – same concept applies to movers, and this had me a bit worried knowing they would handle my stuff yet again. The crew who came to pick up the furniture were not very professional, but they did their job and didn’t damage anything – but I was expecting more of a professional service from “such a professional” moving company. My stuff was delayed beyond the 4 week estimate, but arrived in 7 weeks – not too bad, and the contract stated there are no guarantees so I cant place blame.

Then our stuff arrived. Very unprofessional movers – no masks, no booties. They had to be asked to put protective covers when taking large items upstairs as to not damage the house. They questioned us on why we used “such big boxes” – doesn’t matter, we don’t need to hear your opinion on how we packed. All the boxes had clear labels as to where they were to go. Yet they would still ask where things went, and huffed and puffed if something has to go upstairs. Also, they placed a bunch of stuff just in the garage instead of where it belonged – must be nice to just do whatever you want to reduce your workload. I had to then move a lot of these heavy boxes myself throughout the house over the next several weeks. And at the end they even asked for a tip…now lets talk about our stuff. Out of 6 pieces of bigger furniture, they broke/lost 3 pieces – that’s 50% of my large items broken or missing! The TV stand was literally crushed (not cheap Ikea stuff), and a custom bench was broken. We had a HUGE king size bed headboard size 8’x5’, which weighed over 200lbs – this was lost and never recovered. How does a moving company loose such a huge piece of furniture? Did they break it and just dump it? Did they decide it was too big and just didn’t care enough to move it? I have moved full family homes over 10 times, and have never broken anything like this, because I used common sense and cared. So we filed a claim on 16Aug, pretty angry that half of my furniture was broken by this super professional moving company who I paid over $7000 to. They responded 2 months later, and stated that I denied additional insurance (which I did, because im a regular person with regular stuff (not garbage), and none if it was super expensive that I needed extra insurance. I also didn’t think any of my stuff was easily breakable), therefore I would be only entitled to the basic insurance payout of 0.60c/lb. Also, there was a $300 deductible (per contract), so they ever so graciously offered me $145 to close the issue, with a stipulation that I cannot post negative reviews anywhere. After losing $3500 worth of stuff, and getting offered $145, it was a slap in my face. So I write this review which cost me $145, to tell you all about my experience. Note, Centennial did in no way breach the contract, so legally I have no recourse. I don’t believe breaking half of someone’s furniture is even remotely acceptable for a professional moving company, regardless of the insurance payouts. For Centennial who I’m sure will respond to this, yes you asked me 3 times if I needed extra insurance, and yes I declined.

Move size: 2 Bedroom Home Service cost: $7000

Centennial did a very professional job of picking up the furniture in Edmonton and delivering it in Newmarket. It was a long distance move done in the middle of winter. The pickup and delivery staff were very good. The only issue was the timing with short notices given for the pick up times and delivery times. We had to make last minute plans around Christmas to be present for the pick up and short term plans to fly out for the delivery. The flights out for the delivery were made more difficult because airlines cancelled flights due to covid.

Move size: Studio Service cost: $2775

This company helped move my belongings across country. They were very accommodating from the get go which helped the process and the movers were very careful and the price was right. Unfortunately, there was a big snow storm so the truck arrived much later than expected. It would have been nice if I was called to be alerted however, when I called them they were apologetic and available to report back to me on the whereabouts of the truck. Overall, I think this is a good moving company.

Move size: Studio Service cost: $1200