Centennial Moving

I could start with long stories of our experiences moving cross country, but I'd rather tell you how great it was dealing with Centennial moving. They showed up to pack on time, they were courteous, respectful and nice. Xavier and his team did a wonderful job. We ran into problems getting our house settled in the time we were supposed to, They worked with us every step of the way; even though I had to change the moving location back and forth several times. I will tell you, that this is the advantage of working with a smaller company as opposed to the big national companies, they would have probably told us "too bad." Though we had a couple of tiny miscommunications along the way, Centennial should be your choice for any kind of move. Alex and his team out here in Vancouver got the job done quickly and efficiently. This company gave us a WAY more affordable option than the big carriers and were much more understanding about issues that crop up along the way of a very stressful time. So, please, do yourself a favor, and if you have to move anywhere in the country, give them a call. You won't regret it, I know we didn't. If I could give them ten stars, I would. Thank you all for making the best of whatever we threw at them. Small businesses are the backbone of Canada.

Move size: 2 Bedroom Home Service cost: $3100

I’ve used Centennial Moving twice in the past year, and even recommended them to a friend, and each time the service, professionalism and attention to doing a job well done has been outstanding. Most recently, I moved from Vancouver to Toronto, and the teams that helped me were great. Everything was moved efficiently and effectively, and the process has been stress-free (which, given moving in a pandemic across the country, is saying a lot). Centennial Moving has been incredible, if you’re looking for movers, their team gets my full recommendation.

Move size: 1 Bedroom Home Service cost: $3750

I recently bought a house in Toronto so was moving from Montreal from an upstairs 2 bedroom apartment. I changed my move date a couple of times as refurbishment took a little longer than I had anticipated. I was told the movers would arrive between 8 .am and 8:30 a.m. They arrived early at 7:50 a.m. Mike, Martin and Serge completed the load quickly and professionally. I especially appreciated that they put the heavy items where I instructed at the delivery so I only had to unpack the boxes in the rooms where the items belonged. I will use them again.

Move size: 2 Bedroom Home Service cost: $3100

Had a really great moving experience with Dima, Mike, and Jose. All 3 guys showed up early in the AM, on time, ready to go, and easy to work with. I was moving a long distance from Calgary to Toronto and these guys were able to pack up our furniture from a 2 bedroom apartment on the 4th floor with ease. (Well let's face it, it wasn't easy, but these guys made it look that way.) Overall the guys were efficient, fun to converse with, and didn't waste any time loading and unloading. The rates were also very reasonable.

Move size: 2 Bedroom Home Service cost: $2950

I used Centennial Moving to move my items from Toronto to Calgary. The sales and dispatch team were really helpful and always made sure that everything went smoothly and kept me updated on what was going on.

All the items arrived in Calgary and most of them were in good condition. I did unfortunately received a broken screen for one of my items but the claims team were generous to offer me some compensation for it.

Overall, I am happy that I chose Centennial Moving to move my items

Move size: Studio Service cost: $850

I needed to move a fair size one bedroom apartment worth of furniture from Calgary to Toronto. Centennial were the best. They arrived on time, packed everything perfectly, and finished on time. They also arrived early in Toronto. I am not quite finished unpacking but so far nothing is dented, broken, or scratched. If I ever need to move again, this is the company I would chose. Oh .. they were also the lowest priced of 5 firms who bid on the move. Perfect? I think they are as close to perfect as they get.

Price: $2650

From: Calgary to Toronto

Size: 1 bd

Move size: 1 Bedroom Home Service cost: $2650

Centennial helped us with our move this past week. I was stressing out due to how large our furniture was and our 9ft sofa would only fit down 3 flights of stairs. Their crew reassured me that they are professionals and can handle anything that comes their way. Fast forward to moving days, the movers were complete gentlemen and went the extra mile to wrap all of our white linen furniture up multiple times for extra safety. They wrapped the fine art just like professional art handlers would. I was blown away. They spent a total of 10 days moving us to our new home and everything was in perfect condition upon arrival. I will always use Centennial in the future and will recommend them to everyone!! Thank you guys so much for the white glove service at an affordable cost. Forever grateful.

Move size: 2 Bedroom Home Service cost: $3620

Centennial moving was INCREDIBLE! My wife and I moved From Toronto to Yorkton SK, we got several quotes and my personal moving coordinator, went the extra mile! He was spot on with my estimate, he made sure there weren't any surprises, gave me enough information so I wouldn't be charged more on my estimate, even gave me a call after my move to make sure everything went smoothly. I gotta say I have never received this type of customer service in the moving scene ever! They made sure to handle any and all issues for me and were the liaison between me and the driver. In the past, I used a company that the drivers were rude, foul mouthed, uncaring about my items, the other companies didn't care as long as they got paid, but Centennial Moving made sure I didn't have to deal with anyone else. Thank goodness I used them, my move was so much less than the huge companies quoted, and much more personable TRUST ME there are a lot of bad movers out there, we have had to move quite a few times because of work. We appreciate everything!

Move size: 2 Bedroom Home Service cost: $3250

Had the best experience with Centennial. I was very nervous because of how many bad reviews there are for moving companies but my move couldn't have went any better. John was so accommodating when I didn't have a final location and they extended storage for me until I had secured an apartment in Hamilton. From the beginning they were always in touch with me, gave me a reasonable quote and there weren't any surprise costs in the end. My stuff arrived all in one piece, the guys moved it all in so quickly, and were so friendly! I would definitely use them again!

Move size: 1 Bedroom Home Service cost: $1700

The experience moving with Centennial was great. Few movers would accord you such a transfer and relocation devoid of stresses. With their amazing skills, I did not have to worry about anything. The team of three movers came on time, with their moving truck and moving equipment. They checked the furniture that I wanted them to move and immediately embarked on the disassembling and packing. They had awesome tools that made the disassembling so stress-free, they wrapped and packed everything very professionally and proceeded to load them. They are very fast and careful, and when they brought the furniture a couple of weeks later, they unpacked and reassembled them. None was scratched. I love these guys, and I’m recommending them.

Move size: 2 Bedroom Home Service cost: $6350

I’m going to be fair, and tell you the pros and cons. Everything started great with Centennial for my move from Calgary to Toronto. I was provided a good quote, and my move coordinator Dave was excellent. He was very responsive, and gave very detailed responses to all my issues. The move was coordinated easily, and was scheduled for 24june21. Note, I heavily underestimated the weight, and the actual weight was substantially more. I was told it would be a big trailer coming which I assume would take my stuff from Calgary to Toronto, with minimal moving between trucks, but when a small truck arrived i knew my stuff would get handled twice as much. We have all travelled on airplanes with boxes, regular boxes packed in a regular way, and as we know these boxes arrive pretty beat up – same concept applies to movers, and this had me a bit worried knowing they would handle my stuff yet again. The crew who came to pick up the furniture were not very professional, but they did their job and didn’t damage anything – but I was expecting more of a professional service from “such a professional” moving company. My stuff was delayed beyond the 4 week estimate, but arrived in 7 weeks – not too bad, and the contract stated there are no guarantees so I cant place blame.

Then our stuff arrived. Very unprofessional movers – no masks, no booties. They had to be asked to put protective covers when taking large items upstairs as to not damage the house. They questioned us on why we used “such big boxes” – doesn’t matter, we don’t need to hear your opinion on how we packed. All the boxes had clear labels as to where they were to go. Yet they would still ask where things went, and huffed and puffed if something has to go upstairs. Also, they placed a bunch of stuff just in the garage instead of where it belonged – must be nice to just do whatever you want to reduce your workload. I had to then move a lot of these heavy boxes myself throughout the house over the next several weeks. And at the end they even asked for a tip…now lets talk about our stuff. Out of 6 pieces of bigger furniture, they broke/lost 3 pieces – that’s 50% of my large items broken or missing! The TV stand was literally crushed (not cheap Ikea stuff), and a custom bench was broken. We had a HUGE king size bed headboard size 8’x5’, which weighed over 200lbs – this was lost and never recovered. How does a moving company loose such a huge piece of furniture? Did they break it and just dump it? Did they decide it was too big and just didn’t care enough to move it? I have moved full family homes over 10 times, and have never broken anything like this, because I used common sense and cared. So we filed a claim on 16Aug, pretty angry that half of my furniture was broken by this super professional moving company who I paid over $7000 to. They responded 2 months later, and stated that I denied additional insurance (which I did, because im a regular person with regular stuff (not garbage), and none if it was super expensive that I needed extra insurance. I also didn’t think any of my stuff was easily breakable), therefore I would be only entitled to the basic insurance payout of 0.60c/lb. Also, there was a $300 deductible (per contract), so they ever so graciously offered me $145 to close the issue, with a stipulation that I cannot post negative reviews anywhere. After losing $3500 worth of stuff, and getting offered $145, it was a slap in my face. So I write this review which cost me $145, to tell you all about my experience. Note, Centennial did in no way breach the contract, so legally I have no recourse. I don’t believe breaking half of someone’s furniture is even remotely acceptable for a professional moving company, regardless of the insurance payouts. For Centennial who I’m sure will respond to this, yes you asked me 3 times if I needed extra insurance, and yes I declined.

Move size: 2 Bedroom Home Service cost: $7000

I used Centennial moving for a long distance move from Ottawa to Calgary. Considering the many different factors that can go wrong, and the complexity of a long distance move, I am pleased with their performance. Generally the process was smooth, the team was professional, and my stuff arrived in good condition. The communication with the staff/dispatch is great, they are quick to respond and informative. The main negative is not really having control over your pick up and drop off dates, so there needs to be some flexibility there (which, luckily, I had). Also there was no warning when the movers came to pick up the stuff (they just showed up on the date, during the window), but this was fixed very quickly and effectively for the drop off, as the dispatch team was in touch with me throughout the morning.

Move size: 1 Bedroom Home Service cost: $2000

I contacted Centennial on short notice because they were not actually my first choice and it turns out that I made the right decision on acquiring their services. The 1st mover I contacted has no proper process(probable hidden charges) and the 2nd requires a down payment more than 50 percent of the total cost.

Centennial have a documented guidelines on moving your stuff and very transparent on providing you the total cost that you have to pay. So you wont be expecting additional charges unless you wrongly gave them the quote of your items. With regards to experience, I contacted them 9 days before my pickup plan date. They have available schedule which they provided me a pickup date closer to my plan(3 days after). So they are available in response to customer needs on urgency of the move even on short notice.

I saw the truck arrived early at my place and they waited just to be on time base on the schedule they gave. The staff involved with carrying my items are polite and very friendly as well. After I went back to Toronto, I was then informed that my items will be scheduled for drop at my place by that week which I was not expecting because its a long distance move from Edmonton to Toronto. Exactly 13 days from pickup and my items were delivered at my place, that is how fast they deliver. All my items are accounted for and there are no damages. I see they handle them properly and with care while moving around.

Definitely will recommend and will acquire their services again in the future.

Move size: 1 Bedroom Home Service cost: $1000

This company consists of highly skilled and professional movers who made our cross-province move comfortable. They moved our belongings with great care. Everything was on time, stress-free, with no damages and all our favourite fragile items safely. Thank you a lot! ! Dining table, sofa our beds all were disassembled and assembled correctly. This is absolutely the best moving company I have ever used. These movers are professional and diligent. Would hire again most definitely.

Move size: 2 Bedroom Home Service cost: $4250

I used Centennial Moving to move from Vancouver to Ottawa in September. It was an overall terrible experience. We were told we'd receive our items in three weeks. It took over 1.5 months to get our things with constant delays and no updates. I realize they are delays given COVID-19 ... however when I asked for an update and expressed concern I was met with rudeness and dismissal by the staff. It was extremely challenging to move to a new city under these circumstances.

The movers themselves were quick and efficient... however it was the mismanagement and poor customer service that left be frustrated. Additionally, they delivered an additional large box that wasn't ours, and misplaced one of our boxes. Now we are barely getting compensated a fraction of a the value of our missing things.

I wouldn't recommend this company if you're trying to plan an efficient, long distance move.

Move size: 1 Bedroom Home Service cost: $1500

What ever you DO NOT USE THIS MOVING COMPANY!!!!!

This is the worst moving company in the world. I paid almost $8000 to have my 3 bed room house packed & moved from Quebec to Ontario. My house was packed up by Centinial end of August 2021 and arrived in Ontario 10days later in Sept 2021.

There were broken some broken & missing items largely my Tv and outdoor chair cushions were missing.

It’s now December 2021 and I still have not received my stuff this is response I received from them in Dec.

“ In terms of cushions and TV, those were found and we planned to send it, but the customer from the same truck who has it, had everything delivered in the storage unit and then left the country, so we can't access it without him.”

It’s 3 months later, it’s been a night mare they barely respond to my emails or return my calls.

Now they expect me to wait for when ever this fictional person returns in a year or two. I don’t even know if this story is true. They might have just stolen my items and are using this excuse.

Please don’t ever use this company unless all you want is missing items and stress.

They are very unprofessional and very dishonest.

Not to mention very expensive my original quote was around $3000 but after they picked up my stuff they sent an invoice of over $7000 so I had no choice but to pay before getting my stuff delivered.

I have no idea if I will ever see my stuff again!

Move size: 3 Bedroom Home Service cost: $7000

Let me start with the conclusion, I had an amazing experience with them. I did not pay a single penny more than what was quoted to me and received all my stuff without any damages.

I moved from a 1bd apartment in North York, ON to a semi-detached in Airdrie, Alberta. My first call was with Dave - Senior coordinator, he answered all the questions I had with as much as details possible. Very helpful, kind, patient, communicative and empathetic. Their quote was nominal compared to other moving companies. I paid a $150 deposit to book their services. On the day of the loading, their team arrived promptly. There were 3 people, 1 supervisor and 2 for lifting and loading. They were very friendly, engaging, and loaded all my stuff with utmost care. Gave me a paper copy of all of the items that was loaded, confirmed the content with me before leaving.

It took exactly 30 days or 20 business days to get my stuff from North York, ON to Airdrie AB. The transit time was communicated to me multiple times so I was totally fine with it.

Their despatch team communicated (during loading and unloading) via email and made sure all of the information is right, so I don't make any mistakes and end up in a touch spot, which I absolutely loved! I got notification from their team 3 days prior to unloading. Again, they were pretty prompt with their arrival time. I paid the rest of the balance to the supervisor (not sure if he was the super, I assumed he was) who came to unload, a team of 3 unloaded my stuff with utmost care. They confirmed if everything was okay and only then they left. Very professional!

This was my experience with Centennial Moving. As I mentioned in the beginning, I did not have any bitter experience with them and they made this entire moving process easy and less stressful. My humble thanks to the entire Centennial team! I'd recommend their services to my friends and family! Cheers!!

Communication - 8/10

Staff - 10/10

Price - 10/10

Service - 8/10

Transit time - 7/10

Move size: 1 Bedroom Home Service cost: $2300

Centennial did a very professional job of picking up the furniture in Edmonton and delivering it in Newmarket. It was a long distance move done in the middle of winter. The pickup and delivery staff were very good. The only issue was the timing with short notices given for the pick up times and delivery times. We had to make last minute plans around Christmas to be present for the pick up and short term plans to fly out for the delivery. The flights out for the delivery were made more difficult because airlines cancelled flights due to covid.

Move size: Studio Service cost: $2775

This company helped move my belongings across country. They were very accommodating from the get go which helped the process and the movers were very careful and the price was right. Unfortunately, there was a big snow storm so the truck arrived much later than expected. It would have been nice if I was called to be alerted however, when I called them they were apologetic and available to report back to me on the whereabouts of the truck. Overall, I think this is a good moving company.

Move size: Studio Service cost: $1200