Centennial Moving

My worst day in last 5 years. I chose Centennial moving for my move from Toronto to Winnipeg. After pickup, they informed me that shipment weight was 12100Lbs, bill around 6600$. I denied as I knew it was around 6000-8000lbs as I moved from other city last year with 6000 lbs. They tried to scare me that I have to pay $525 to re do scale and if the new weight is more than %10 difference, they will adjust the price! I asked why? I asked them to rescale simply before unloading and scaling costs just $50 but they didn’t accept. When you call and talk to any of them, they repeat their own words as if they don’t listen to you like an answering machine! They don’t care about you and present no reason but also repeat and repeat!! I accepted to pay for rescale when I would be present at scaling station as I wanted to observe rescaling. They agreed and sent the scaling address the next day and when I asked them to get driver cell phone number they refused. Next morning I was hang around for one hour but nobody showed up, then called them, somebody said “ the driver has left after scaling and now is on the way of your house.” When I asked angrily about the reason, he said it doesn’t matter you will see the result, he was very relaxed and didn’t give me any apology or reason, just repeating doesn’t matter!! When I got home the driver asked me to pay with cash! I said I’ll pay by credit card to have invoice and he said we can’t accept because we don’t have the machine to get credit card. After long phone argument with Viktor who was a very rude manager I had ever seen, they accepted to send invoice to my email immediately after paying cash. Anyway, I paid them $6800 while recording with camera to have a proof that I paid to these gangsters! After payment Victor called me and said if you want the invoice receipt, you should sign a letter on your name saying that you don’t have any complain from our company and you’ll be fine. I was devastated and told him I would call the police right now and claim you and he said very relaxed: OK, let’s do it!! I refused unloading my stuffs and after a while the driver called Victor and talked in Russian language and finally told me that they sent invoice to my email!
By the way, only dining table and two boxes of our dishes as well as glass frames of our painting were broken.
This company is a very dangerous, rude and really gangster. Please run away them. I have all documents if anybody wants to report/publishing anywhere.

Service cost: $6800

I moved from BC to Halifax NS and had to pay 8000 dollars
Which would have been fine only if they didn't loose my boxes.
They lost a 6 feet plastic container box full of purses and kitchen utilities things. Also, the movers brought a box of Christmas tree that was not ours which means another family lost their tree as well.
All this would have been fine only if this crappy company delt with the issue professionally. Instead all they said was: "sorry we don't know where your box is. Please wait for a call back."
The call back never came.
All their 5 star reviews are by their friends and family. Go on FB and read the real comment by people who share horror stores.

Service cost: $8000

I'd like to thank Centennial Moving for helping me with my move from Toronto ON to Calgary AB.
The loading went really fast. I didn’t expect that it will be that fast.The movers worked professionally.
I have a lot of fragile and expensive items and they delivered them to Calgary sooner than I expected and all in one piece.That’s good.
Also, I want to say thank you for the person that was coordinating and helping me by phone and email. He gave all the information about every thing so no surprises would happen during the move.
And for the record, the price was more than just good. The price was cheap and high-quality service was provided all the way.

Move size: 2 Bedroom Home Service cost: $1830

DON'T USE THESE GUYS . Ruined 1960's furniture that had WET BLANKETS ON THEM for 3 Weeks while the truck traveled from Ontario to Vancouver Island . Insisted on being paid cash at last moment, had to sign waiver before stuff got off of truck. Rude and unresponsive to claim. Had a investigation for 3 weeks and concluded that "MY SIMULATED AND WEAK FURNITURE" wasn't worth much an offered $100 , "WHICH IS MORE THAN WE SHOULD PAY , WE ARE BEING GENEROUS" . I refused to accept it and promised to write an honest review. I've written an extensive one in YELP . NEVER USE THESE GUYS - their professionalism is ALL TALK NO ACTION. . Insulting, anonynmous claims department to deal with.

Move size: 2 Bedroom Home Service cost: $3500

I had a seamless experience shipping my condo (2 bedroom) with Centennial from Barrie, ON to Surrey, BC. The movers were extremely professional, telling me exactly what I needed to know to make everything as easy as possible. The sales guys were incredibly nice and responsive when it came to obtaining quotes, inventory, scheduling, etc. Their prices are fair and definitely worth the excellent service you get, and you're aware of all potential extra fees and budget accordingly. The whole experience was stress-free.

Move size: 2 Bedroom Home Service cost: $2650

From pickup to delivery Centennial provided a wonderful service.
Even when an Item was lost, everyone tried their best to locate it, and did, much to the relief of the family, as they were framed diplomas of considerable importance to our children.
The sales team was always polite, helpful and very informed.
The pickup drivers were extremely mindful and caring of our belongings. Everything was wrapped to prevent damage.
Our previous very negative experience with bigger moving companies made us nervous to deal with someone unknown.
However, once the move was completed, we had to admit that it was good choice and highly recommend Centennial to other nervous customers.
Kathryn R.

Move size: Partial Move Service cost: $1400

Not only were they inexpensive and transparent compared to other movers, but my items actually arrived a week earlier than expected. This was difficult to organize on my end but better than them arriving later or not at all. The movers on both ends (St. Catharines, Ontario) and (Vancouver, BC) were great and very helpful. Would totally recommend using Centennial. Be aware though that if you need items to arrive on a certain date they will not guarantee that and are very firm on a range of dates as opposed to a specific one.

Move size: 1 Bedroom Home Service cost: $1500

I just wanted to say thank you to the whole team. They did a fantastic job. From Max who took the booking to Trey in dispatch. they were so helpful and informative. The moving men were also so professional. I was delighted and will hire again. They knew it was my first time to hire movers, understood my concerns and totally reassured me that all would be good. They explained regards transportation and storage protocols. I only wished they had assigned me more than two workers as I felt sorry for them!! By the end they were exhausted. But true professionals.

Move size: 2 Bedroom Home Service cost: $1450