Centennial Moving

I wanted to provide positive feedback to you regarding my move from Toronto ON, to Edmonton, AB. In all, the transition was seamless. The teams were fast, efficient and extremely careful with my goods. When unpacking the boxes, I could really tell that care was taken. Even in severely inclement weather, they were able to make the delivery in a totally safe manner. Please pass on my sincerest thanks to the entire team. If I know anyone moving to/from Edmonton, I will be sure to refer them to Centennial Moving. All my very Best Regards!

Move size: 2 Bedroom Home Service cost: $2300

Watching your team operate was nothing short of extraordinary. We were hesitant to go with movers but your team executed beautifully. I have been telling everyone I encounter that they need to go with Centennial. Your team was friendly, efficient, took incredible care of our belongings and were literally RUNNING up the stairs to get back to lifting more items. It was incredible. We are huge fans & will continue to sing your praises. I have so many friends who have had horrible experiences with other companies- our move felt like a total breeze. We felt relaxed enough to start unpacking while they were finishing the job. Please let me know how else I can promote your business. Happy to be a raving fan on your behalf!

Move size: 2 Bedroom Home Service cost: $1940

This is the 2nd time I've used Centennial for a move and they do an incredibly professional job every single time. They are fast, safe and take great care of my furniture & belongings. They are great at packing small delicate items and also move heavy furniture with ease. Came with a crew of 3 men. I can't begin to explain how easy they made it for me. I was so stressed & they had everything under control. They came on time, worked swiftly, had a great attitude and helped me problem solve. I can't thank them enough for their work and professionalism. I trust them with my stuff and will absolutely hire them again! Thank you!

Move size: 2 Bedroom Home Service cost: $2100

This is the 2nd time I've used Centennial for a move and they do an incredibly professional job every single time. They are fast, safe and take great care of my furniture & belongings. They are great at packing small delicate items and also move heavy furniture with ease. Came with a crew of 3 men. I can't begin to explain how easy they made it for me. I was so stressed & they had everything under control. They came on time, worked swiftly, had a great attitude and helped me problem solve. I can't thank them enough for their work and professionalism. I trust them with my stuff and will absolutely hire them again! Thank you!

Move size: 2 Bedroom Home Service cost: $2100

Not my first cross country move but it was the first time I've had a move occur without problems. With moving there is always something that gets throw into the mix I feel. A fee that you didn't calculate or that wasn't mentioned. A change in starting or ending times. It's almost always been a hurdle to deal with most of the movers I've dealt with in the past. Judging by my experience I could have had enough with the moving experience. The move from Regina was organized to a tee. The drivers/movers had it all mapped out. I was told they would arrive nine days later in the late afternoon but they actually came in the morning on the scheduled move in. They gave a notice the night before so I would be available. I wish more moving companies were easy to deal with like these guys.

Move size: 1 Bedroom Home Service cost: $1850

Hired them to move my stuff in a self-storage from Ontario to Vancouver. They took advantage of the fact that I could not remember everything I had in my self-storage (Could not be there physically due to COVID-19) and either stole or neglected to pick up my very expensive framed art and few other stuff that was worth over 2 grand. According to a worker at the self-storage, the movers were extremely unprofessional and rude, yelling at the people who worked there and when I contacted them, they couldn't be bothered to provide quality customer service. Overall, I recommend you hire another moving company.. this one operates in a fishy and unprofessional manner.

Move size: Studio Service cost: $780

Very happy with my move, one-bedroom apt. and storage locker, from Peterborough ON to rural SK. Original estimate was $1800, I ended up paying $3800 due to 1. I underestimated the weight of my stuff, 2. taxes and fees, 3. change from 50c to 65c a pound, 4. weight of moving pads. So if you are on a limited budget, try to be very accurate listing items and get a full estimate including taxes and fees; make sure to allow for extra. Anyway, despite this I was VERY pleased with my move; the movers were conscientious, professional and efficient. I was told I would wait 14 days for my stuff to arrive, it actually came in one week, which was awesome. No hitches, it all worked out great. I would definitely use this company again.

Move size: 1 Bedroom Home Service cost: $3800

First of all, I don’t like writing bad reviews, but people need to know about our experience.

We moved from Ottawa to BC. We hired this company based in part, on positive reviews that I read online. Unfortunately our experience was far from good.

Positives: The sales agent, Xavier, was very responsive. The dispatch team were also professional.

While packing our belongings I placed labels with my contact info on every item.

The truck arrived on time and the crew loaded everything quickly.

Then things went south:

Our items were placed in storage for a few weeks. When the delivery trucks unloaded in BC, I noted several items missing. No problem I thought, since everything was properly labeled, our belongings would be easily located and forwarded.

I contacted Kian in the claims dept and provided him with a partial list (approx 20 ) of missing items. We were still in the process of unpacking and we didn’t know exactly what was missing. I included photographs of items that were too large to pack in boxes. Since everything was labeled with my contact info, I expected a quick search of the warehouse would locate all of these items.

Kian advised me they did not locate any items in their warehouse. Therefore, the items were never loaded on the truck. In essence, he was calling me a liar. He refused to consider the possibility that these items could be lost due to employee error. “We’ve been in business for many years. We don’t make mistakes.”

When I asked to speak to his supervisor, his response was, “That’s not going to happen.”

We lost over $20,000 in personal belonging. We received some compensation through our insurance, however many items had sentimental value and could not be replaced.

Again, $20,000 worth of electronics, tools, furniture, clothing, all packed and clearly labeled, simply disappeared.

I moved numerous times in my life and I have never experienced anything like this. This company accepts zero responsibility for their extremely poor service.

I’m sure there are more reputable companies out there.

Move size: 3 Bedroom Home Service cost: $8000

My husband is very hard to please and he was so overwhelmed by the service with Centennial Moving that I had to write a review. We have had our fair share of moving companies. Since 2015 we have moved ourselves and our parents four times. With our downsizing we needed a storage place and my husband assumed that Centennial would be typical. Not so. If you're looking for a trustworthy, professional, hard-working, friendly team that will keep your items safe while free storage rates then look no further. This place is it.

Move size: 3 Bedroom Home Service cost: $3200

The Canadian Association of Movers gives a consumer alert on their website regarding moving fraud and scams (https://www.mover.net/planning-a-move/consumer-alerts). This fits my experience with Centennial moving 100%.

This company is 100% not legit and they know it. The addresses listed on their website are fake. They pretend to be out of Moncton with their address and phone number. I had family go to their location to check and there is no such business at their claimed location. When you confront them about this they will tell you that they moved to Ontario but good luck getting a real address out of them.

Take their quote and throw it out the window. It will double at their first chance to "weigh" you items. I weighed everything I had up front. I knew that I had approximately 800 lbs of goods. They told me that there was over 1600 lbs of my items on their truck.

Long story short, I told them to return everything so I could go with a mover that has recommendations from friends and family. My down payment is lost but I am happy to have my items back as I am sure that they would have kept trying to up my fees as they moved my items across Canada.

Please please please do not pay attention to the positive reviews. Almost all of them are totally fake. Read the absolute horror story reviews and consider if this is a mover you want to use.

TOTALLY DISHONEST COMPANY. THIS IS A SCAM!!

Move size: Partial Move Service cost: $7000

Toronto to Surrey move would have cost $1510 for 1 bedroom apartment, but the office manager Warren gave me $100 off and an apology for Xavier the sales rep misleading me and blaming the additional weeks of delay on me. I also received an additional $72 off for paying cash and agreeing to no receipt.

When my property finally arrived after 5 weeks from date of pickup, a large mirror was broken, a box is missing, items that were sealed for security purposes had been opened and they put a desk drawer into a dresser drawer and I had to break down the desk drawer while it was stuck inside the dresser drawer to get it out..

I do not recommend Centennial unless you do not care about your belongings or the time at which they arrive.

Move size: 1 Bedroom Home Service cost: $1340

Very unpleasant long-distance move from Toronto to Vancouver this summer. 0 stars. Please read before choosing this company.

Pick-up was smooth but delivery was a disaster!

- gave little delivery notice (on a long weekend) and the alternative to charge extra for storage and redelivery fees

- first delivery: 15 of 25 items missing, mover Costa did not offer any explanation and wanted me to sign the receipt

- after multiple phone conversations and emails, located 14 items in their warehouse and 1 item delivered to another customer on the same date, scheduled for redelivery on a sunday

- company replied that Costa was the only staff handling jobs in Vancouver; logically, he was likely responsible for delivery errors

- second delivery: unexpected knock on my door one day ahead (saturday) without confirmation by Costa again; company's response was Costa explained to Dispatch who was 'too busy' on a weekend to confirm with the customer so they came anyway

- Costa did not offer any explanation or apologies for the error, dropped 15 items OUTSIDE of my home on a wet ground, refused to discuss and drove away in the middle of a conversation

- Rex and Kian from customer service/claims offered blanket statement replies that it was bad luck and errors happen - even if it was 60% of items missing

- used pandemic and employee stress as an excuse

- no response after escalating to senior management Warren and Yurii

- no compensation for errors and customer inconvenience

- many boxes and items were in poor condition, a reflection of lack of care during the move

- poor communication: long holds on phone that leads to full voicemails (cannot leave message), slow response to email

In my opinion, centennial moving is an extremely unprofessional company that tolerates multiple employee errors and misbehaviours with no accountability. Recommend avoiding at all costs or risk being treated like this.

Move size: 1 Bedroom Home Service cost: $1500

We have moved from Calgary, AB to Vancouver, BC. First of all, they put us on a vague time-frame. We needed to book an elevator and we were stressed out because they said, we will be there anytime this day.

Apart from poor scheduling, they delivered our stuff broken, especially our shelf and drawer (worth 200$) were completely out of order due to their poor wrapping job. They never accept the responsibility and told us we will give you 60$ but you need to promise that you don't mention it in reviews!!!!!

Move size: 2 Bedroom Home Service cost: $3200

I used them to move my stuff from AB to QC. After picking up my stuff they claimed they went to a scale and my stuff weighs 3200 lb. They didn't know that I weighed my stuff myself and they are 2400 lb. When I asked them about the ticket scale they alleged that the scaling facility doesn't provide tickets due to COVID-19 situation. I called the facility myself and it turns out this a straight lie.

After many rounds of negotiations, they offered to scale my stuff in front me but on condition that they will charge me more if the second scale within 10% of their value. When we re-weighed the stuff it turns out exactly as I expected (to put in $ value, they were about to charge me $800 more than they should).

They didn't apologize or even provide any reasonable explanation of how their weight was 800lb more than the actual value.

Save yourself the hassle, and look for an honest company.

Move size: 2 Bedroom Home Service cost: $2800

Do NOT deal with Centennial Moving!!!

When we signed up (in good faith!) with Centennial Moving back in June, their employee Luke (who recently left this moving company) told us "it can take up to 21 business days to receive your belongings." The 2 men arrived June 26th in Chilliwack, BC. I asked 1 of them what the chances were we'd received our items earlier than 21 business days?" He replied "You will NEVER receive your furniture in 21 business days!" My husband and I were shocked to say the least! Still, we remained hopeful that Centennial will stick to what they said. But no. So here we wait, as the latest update, after OUR numerous calls and emails, is END OF AUGUST!!! Warren, the so-called supervisor, told us our load missed the Toronto "cutoff date" of the 15th of the month by 4 days, therefore our load now sits in a Toronto warehouse, as they only have 1 truck a month to the east coast. They blamed the heat wave, they blamed a lack of manpower, the list goes on. This is what they do for a living! They're generic response to a bad review goes like this --- "We are terribly sorry for the unpleasant experience you had with us. Whilst an apology will regrettably not alter the outcome of your experience on this case, we do extend it with sincerity." Pathetic continuous copy & paste! THEY DON'T CARE ONE BIT!

This is an absolutely horrible lack of professionalism! We're both seniors, living in a home with no furniture, except for what we had to go out and purchase in the meantime (a bed, after sleeping weeks on an air mattress) What should have been a happy move to Nova Scotia to retire has turned into a nightmare! Please everyone, DO YOUR RESEARCH THOROUGHLY! We thought we did, and look where it got us. We didn't pick the least expensive mover nor the most expensive, but in hindsight, we would NEVER have chosen Centennial Moving... BEWARE!!!

Move size: 3 Bedroom Home Service cost: $11000

The crew was fabulous - can't say enough good things about them. It was not an easy move and required a lot of planning. They were incredibly helpful and professional. They worked straight through and were willing to help with any matter - big or small. It was the most fun I've ever had moving! In particular, the head mover was incredibly helpful, with a real can-do attitude. Zero complaints - he just got on with it even when things were proving difficult (with the access at delivery). He found a solution and made it work. I was so grateful to him. The best thing for me was the way the office was on top of what was happening and making recommendations on how to handle the move. If they hadn't suggested having 3 instead of 2 movers to deliver we may not have been able to complete the move.

Move size: 3 Bedroom Home Service cost: $3550

I wanted to send you a testimonial, about how happy we were. However, now that our furniture has arrived and the house is coming together, I feel even more compelled to let you know how we feel about it. We felt very comfortable with you and appreciated your professionalism. When crew arrived on the first day we saw how they worked as a team, took care of our items and were very good at what they did. We were very impressed and after moving around for the last 12 years, that was hard to do..... The packing job was done very well, on time and with no problems. Less than two weeks later the container arrived at our door, not one box was torn or opened and not one item was damaged. Nothing is missing, all the furniture is back together. We are very appreciative of your crew's hard work and dedication. Please know I will let everyone we know to look you up when they are ready to move..... Thank you again for everything

Move size: 3 Bedroom Home Service cost: $4320

Centennial Moving was extremely helpful from the get go. From Xavier helping with the paperwork and time frame of when everything will get there, to Alex and the movers hauling everything in and keeping every item safe.

The price you get is exceptional. Moving from Winnipeg to Vancouver was initially a thought of too much money but it was perfect for what we paid and brought out.

I will definitely use this company again in the future.

*IF YOU ARE USING THE COMPANY (any moving company for that example) HAVE AN OPEN SCHEDULE. Understand that no date is guaranteed but for our move it worked perfectly.

Move size: Partial Move Service cost: $1000

My daughter needed to move her bedroom furniture from Calgary to Vaughan. From my first contact with Centennial Moving Co., they were professional, gave a clear estimate, and followed up to confirm all arrangements. On moving days they were right on time, (very aware of covid restrictions), plastic wrapped the furniture, and disassembled a huge king sized bed. They made the delivery on Calgary 10 days later and moved the furniture and reassembled it at the new apartment. I highly recommended Centennial Moving for their reasonable prices, follow up, and on-time careful movers. They made the move a great experience.

Move size: Studio Service cost: $2350

We recently moved from Toronto to Kelowna, BC using Centennial. From pick up date to the delivery night, we were impressed beyond expectations. We had organized our belongings as best we could in Toronto in order to accommodate the mover’s needs, then were pleased to watch as boxes were double-checked to ensure they were securely taped. All items were diligently inventoried by the movers and items that needed extra protection were wrapped with moving blankets, then taped to keep the blankets secure. We hadn’t even thought to wrap our Chrome dining chairs - they wrapped those too. Once the initial truck was loaded, we were told because of the cross-country move, the delivery could take up to 4 weeks, possibly longer, as they had to fill the 70’ moving truck before sending it West. We understood and started our drive the next morning.

We arrived in West Kelowna and received an email that our belongings were to be delivered within 2 days. Much shorter wait than the 4 weeks previously estimated! When the movers arrived to the house, we were surprised to see one of the same fellows that packed us up in Toronto! They laid protective carpets from the front door right into the front room, where we were storing everything. We watched as they unloaded the moving truck with care and diligence, asking each time they entered with the items where we wanted it put. A final inventory check was performed, all was delivered and everything was in great condition. Our quote was relatively the same as the final bill, only fluctuated slightly because the final weight was slightly above the original estimate.

Overall, we were extremely pleased with Centennial Movers and recommended them highly. Great job!

Move size: 1 Bedroom Home Service cost: $1735

I moved interstate from Peterborough to Toronto with Centennial movers. I had heard so many horror stories from friends of all their worldly possessions going missing on the journey from province to province. It was a good decision. The movers arrived on the day with a truck with all necessary equipment, which made me feel very secure. The staff were all in uniform and were professional from start to finish. Exactly the same thing happened at my new home in Toronto and all my things were unwrapped and put in position in my new home which was on a very hilly driveway with a lot of stairs. Not a single murmur from the men and about the stairs. They all had smiles on their faces for the whole day. It was a very easy experience and I am a very happy customer!

Move size: 3 Bedroom Home Service cost: $1020