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Best Interstate Moving and Storage

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196 reviews

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Address: 301 Yamato Road Suite 1130, Boca Raton CA, 33431

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Site: www.bestinterstatemovingandstorage.com

Phone: (866) 634-2341

Email: jjordan@bimsrelo.com

States of operation: Arizona, Arkansas, California, Connecticut, Florida, Georgia, Illinois, Indiana, Kansas, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, Nevada, New Hampshire, New Jersey, New York, North Carolina, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, South Carolina, Tennessee, Texas, Utah, Virginia, Washington, Washington DC, Wisconsin ..see more

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Best Interstate Moving and Storage About Reviews Costs License Contact

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Movers in USA
Best Interstate Moving and Storage

Average service price

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$ 4600

Interstate move average

5% less than market avg.

$ 2716

Local move average

3% less than market avg.

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Review summary

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3.7

196 reviews

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Gillian Schaadt

Jan 06, 2021

Long-distance move from California to Pennsylvania

HORRIBLE & Never resolved

BIMS is a broker and does not use 5* movers as advertised. We had a terrible experience using BIMS in fall 2018. Movers weren't qualified, showed up drunk, vomited on job site, dropped washer/dryer on top ends and BIMS offered a settlement but never PAID! Nobody will respond to my followup. I have all proof and pictures of this experience.

Move size: 4+ Bedroom Home Service cost: $26000

Thumbnail photo by Gillian Schaadt of Best Interstate Moving and Storage

Second thumbnail photo by Gillian Schaadt of Best Interstate Moving and Storage

Zarya Dahl

Sep 03, 2023

Long-distance move from Whitesboro, TX to Rochester, MN

Rude on the phone

I had called simply to get information for an approximate estimate of what a full service mover would cost. I answered the questions I was asked, and because I was not ready to set up a service, the representative I spoke to felt the need to "teach" me about my options. He then started to question if his services were in my budget because I paused after the quote and insinuated that I would need someone else to pay for the move because I could not afford his services. I then, again, said that I appreciated the information he had given me so far, and that I was still collecting information from different companies as well as places like UHaul where you do it yourself. To that he responded "Good luck with your move. Jesus christ woman" and hung up on me.

All I was asking for was a quote, which he successfully provided. But the attitude I was met with because he wasn't able to close the sale was so unfounded and disrespectful, that to anyone who is just trying to compare costs, look elsewhere.

Move size: Studio Service cost: $2500

Katherine Larsen

Aug 27, 2023

Long-distance move from Morrisville, NC to Marina Del Rey, CA

TERRIBLE EXPERIENCE!

I never write bad reviews, this company was the worst I've ever experienced. Why are their mixed reviews on them? Because they’re a BROKER, not a moving company, so you have no way of knowing which company they will farm your move out to. Blake Johnson my sales rep who assured me they are great, gave me a total bait and switch. As soon as I signed the contact and paid, the nightmare began.

I also see they responded below, but I have already reached out to them to no avail AND to their 3rd party insurance company which is totally worthless. They’ll tell you your items are insured to get your business, but then say it’s 60 cents on the dollar for a claim, which basically means nothing, $4 on a $200 speciality lamp I have that they broke in half.

They assured me everything would be on time, and assured me they'd be in communication, and that they are very careful with my things. That was NOT my experience at all. Their customer service rep was so rude, hung up on me multiple times when I was desperate, didn't give a care in the world that I was without all my belongings for weeks on end, and they were so late delivering that everything came the night before my new job. My stuff arrived broken, stained, the boxes were so badly manhandled they were dented in and some were collapsed, my mattress was barely covered in plastic as they drug it across the ground, which by this point had multiple holes in the plastic …. and I pointed out the damage and stains to it. My standing desk no longer works, my bottom dresser drawer now catches, they broke a $200 lamp, scratched my music speakers, all kinds of things. So I was told at least I could file an insurance claim to make it right. For thousands of dollars worth of damage, they offered me $48 for the claim... let alone the fact that the claim took hours to complete. What a waste, what a terrible experience, I would NEVER USE THEM again. And I asked many questions up front, to try and mitigate the horror stories I've heard about movers. Sad to say, I got taken and they pretend to have the best track record, but once they have your things in transit, they stop caring, stop calling back, what a bait and switch company. :(

And "owner" please don't respond by saying to contact you if there's anything you can do. I already did... multiple times. It seems there is a reason your company has a terrible rating with the BBB.

What you can do to make this right is reimburse the damage you caused to my items. I’ve already reached out many times… but no response, just like it was when I was moving. :(

Move size: Studio Service cost: $10000

Karen A Crilly

Aug 06, 2023

Long-distance move from Roselle, NJ to Boca Raton, FL

NJ to FL move

Not only did your company scam me on the job price by increasing the cubic feet on pick up costing an additional $3200 dollars but on the day of the move it is very stressful and you send a new bill of lading via email....at that point everything is packed and I am forced to sign the BOL on my phone (which I did not read) my fault there I should have taken the 30 minutes to read the contract instead of just signing it. I was never told that by using a credit card for that payment I would incur an additional charge of $250 dollars. If I had known that I would have said wait right here and I will go, get cash....2nd valuable lesson learned from this awful experience with your company. Today I get a text message from 631-401-7385 saying he will be delivering my stuff tomorrow (Sunday) starting at 8 am. I received this text at 430 pm on a Saturday. Let's put aside the fact that my original contract with Brett from Americas Moving and storage stated that my stuff was moving to TBD-carrier storage. 3rd valuable lesson don't believe anyone at your company. I was also never told upon pick up that I would have a delivery date selected at random that I never requested because when I spoke to Brett at Americas Moving and storage, I told him I wanted to store my belongings for at least three months. So why would I ask...Then I get the call today that my stuff is coming starting at 8am tomorrow...mind you i am in an air b&b until the middle of October which is why i wanted my stuff stored for 3 months at the original conversation. Now I have my stuff coming and nowhere to put it I called America's Moving and Storage and US interstate and rail (not sure that these two companies exist or are one in the same. I talked to 3 different people who weren't even sure who they were working for because they each said at different times in our conversations that they were one in the same. So long story short I left my apartment in Roselle NJ on July 14th thinking my stuff was safe and sound and going to storage for at least 3 months now I am told that my delivery is going to be tomorrow, and it can't be changed without incurring an additional delivery fee based at on the cubic square feet. I was told by your agent that my best and cheapest option was to get my own storage unit now with 14 hrs. or so before start of delivery at 8am on Sunday morning I was told it was cash upon delivery or postal money order....now I don't know who has 2 thousand dollars just laying around for a delivery they weren't expecting until they contacted the moving and storage company in Oct for delivery and the banks and post offices are closed and I was told there would be no exceptions. So I scrambled to get a storage unit, notify both companies, sent text messages to the drive with a delivery address and contact info for delivery Which there has been no response. I have no idea where my stuff is, or in fact that it will be delivered tomorrow Sunday starting at 8am (had to arrange people to be there since I can't be there) I am scrambling to get cash together and waiting to hear back from someone!

Move size: 1 Bedroom Home Service cost: $7500

Sean Norton

Sep 21, 2018

Long-distance move from Chicago, IL to Columbus, OH

I would move with them again.

Service was great, movers that were hired were fast and nice. The people at Best Interstate were very helpful when it came to planning the move and the cost of everything.

Move size: 2 Bedroom Home Service cost: $4500

Cynthia

Jul 13, 2018

Long-distance move from North Chicago, IL to Jacksonville, FL

Best Interstate.

The crews were both very professional. Nothing was broken. We moved from the City of Chicago to Jacksonville Florida.
I am missing a box.. and that made us a bit unhappy. We are grateful it was not a box that contained memorabilia or other important items.

Move size: 3 Bedroom Home Service cost: $5500

Marie A Mcnair

Mar 22, 2019

Long-distance move from Louisville, KY to Cincinnati, OH

Great customer service.

Their customer service team was attentive and sensitive to my needs. There was an error with their auto dial system. I called, they apologized and sent a gift. Nice touch.

Move size: 1 Bedroom Home Service cost: $4000

Patricia Grahek

Jun 16, 2018

Long-distance move from Minneapolis, MN to Denver, CO

Sheana Drakes.

Sheana made our cross country move effortless! The guys showed up on time and were in and out in four hours. The drop off was two days early and everything arrived safe and sound. We couldn’t be happier! Thanks Sheana! :D.

Move size: 2 Bedroom Home Service cost: $7500

Jennifer

Dec 26, 2018

Long-distance move from Santa Barbara, CA to Chapel Hill, NC

Not worth it.

The low number is for the customer service and lack of communication. I should have sniffed out the poor customer service, however I was in love with the promises of the higher technology ("we do videos to help you ensure your stuff arrives the way you sent it!"). The first customer rep- Alison- was rude and condescending, if I had what I thought would be a quick question she would go into what seemed like a lecture with 'as I have told you before' - which doesn't feel good- c'mon we don't do a cross country move all the time, and there's lots of information to take in- pardon me if I need a reminder! When I needed to do the final box count- the individual coordinated a time with me, and when he didn't call or email- I called and he was on vacation!! Why coordinate that time with me?!? He then called back, I was busy, we set another time, no call/ no email- 10 minutes after our scheduled time, I called again and was told he was at lunch! Seriously!! The individual who answered helped me, however it was weird at the end, I received no instruction that the call was over, he just started talking to his colleague. I asked- 'are we done here??' and he acted as if I missed something..Just odd. Customer service needs to improve for sure. Then we had some hiccups in delivering, some things were damaged- perhaps normal things in these sorts of logistics, just didn't feel that supported with those items. And be prepared for whomever they pass you to, to not have a clue where the truck is at any time- I mean seriously we have location trackers on EVERYTHING, but yet when someone's precious items are being moved- you have no clue?!? Ehhhh not good.

Move size: 1 Bedroom Home Service cost: $5000

Ramesh Subburam

Nov 24, 2018

Long-distance move from Massachusetts to Virginia

Effortless Shipment.

Overall nice experience, easy , effortless and on time delivery. I would certainly consider Best Interstate movers for my next shipping.

Move size: 1 Bedroom Home Service cost: $1700

Mark Murtaugh

Nov 25, 2018

Long-distance move from Graytown, OH to Arcadia, FL

Bad service.

Worst company. Customer service was terrible, people would not return calls or messages. Never did get all my boxes, I suppose they belong to one of there employees.

Move size: 2 Bedroom Home Service cost: $55000

Laura Oliver

Oct 31, 2018

Local move within Texas

Worst Moving Experience Ever.

They originally quoted me low to get my business then raised the price. They are a broker & hired Traditional Express to move me. They were a day late moving me and also broke many items. I would not give them any stars..

Move size: 2 Bedroom Home Service cost: $7791

Josue

Sep 21, 2018

Long-distance move from Columbus, OH to Fort Collins, CO

Very relaxed and pleasant move experience.

Best Interstate Moving made a very complicated move very simple. The company they contracted to help me with my move was awesome and everything arrived in perfect shape and in a timely manner, not to mention it was the cheapest anywhere I could find a moving quote. If I ever move again, I'll be sure to give them a call!

Move size: 2 Bedroom Home Service cost: $3100

Steve Wells

Sep 28, 2018

Long-distance move from Mooresville, NC to Oxnard, CA

Thank you.

Timely service, friendly employees, and no scratch on any furniture. We enjoyed the experience and professional service. Highly recommend.

Move size: 2 Bedroom Home Service cost: $3800

Thomas D Griffith

May 30, 2019

Local move within Tennessee

World Class Movers.

Michael, Jasmine and Felix were a world class team. They made my move easy and flawless. Everything was on schedule and proced without delay. Everything arrived intact and on time. Quality assurance was on the case from start to finish. The driver's communication was outstanding.

Move size: 1 Bedroom Home Service cost: $3600

Julie Butler

May 22, 2019

Long-distance move from Fredericksburg, VA to Monroe, CT

Move.

Michael Weiss from Best Interstate planned a move for us from VA to CT using Helix Moving and Storage. Everything was on time and went smoothly. I would use them again if needed.

Move size: Partial Move Service cost: $3000

Kim Krohn

May 23, 2019

Long-distance move from North Dakota to Kansas

Did a great job.

Moved from North Dakota to Wichita. Cesar was our mover and crew boss. He did a great job. No big surprises--showed up on time.

Move size: 4+ Bedroom Home Service cost: $28500

Jerry Zhang

May 25, 2019

Long-distance move from Philadelphia, PA to Atlanta, GA

Best inter state moving experience.

Great customer service！able to provide helpful information along the moving process, and always follow up and call back if we had any questions or concerns. The movers (the same team did the pick up and delivery) handled our furniture very carefully and well organized. They made those very long moving days felt smoothly!

Move size: 4 Bedroom Home Service cost: $8000

Chas D

Jun 08, 2019

Long-distance move from Columbia, SC to Miami, FL

Great company to work with.

Sheana was great to work with. Our move was pretty last minute and she was able to find us a mover for the exact date we wanted. Prices were reasonable compared to other companies we received quotes from.

Move size: 1 Bedroom Home Service cost: $3656

Andrew Glendening

Dec 16, 2019

Long-distance move from Redlands, CA to Dekalb, IL

Lousy service.

If you want a company that will go through your stuff, unpack things, break stuff and then pawn it off to a crappy settlement company that won't respond. This is it. AVOID!

Move size: 3 Bedroom Home Service cost: $6000

Jean Bradley

May 22, 2019

Long-distance move from Palm Springs, CA to Conway, NH

Moving.

This company was fantastic!they were very informative in the beginning and loaded the truck carefully and expertly using every inch of space. We had a cross country move and it went extremely well! I would recommend them in a heartbeat!

Move size: 4 Bedroom Home Service cost: $12000

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Company Info

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Best Interstate Moving and Storage has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 301 Yamato Road Suite 1130, Boca Raton, CA, 33431, but movers usually cover a much larger area.

Company Notes

For most people, just the thought of moving causes anxiety; even more so if it’s a long-distance move. That’s why you want to choose Best Interstate Moving and Storage for your personal or business relocation. Not only do we have a team of experts available to help you seven days a week, we also appoint one of our moving coordinators to work with you every step of the way. Let us show you our proven experience, transparent pricing, premium service options, and an attentive team who cares.

Licenses & Certificates for Best Interstate Moving and Storage

Best Interstate Moving and Storage must be registered with the California Public Utilities Commission and must posses a valid CAL-T number in order to operate within the state. Movers must also be registered with the FMCSA to perform interstate moves.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the Best Interstate Moving and Storage license numbers for the government record information:

ICC MC number: 976901
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 2903060
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is Best Interstate Moving and Storage cost for local moves?

We have calculated an approximate local moving market average price from 432 reviews of people moving within California to be $2792.

From 11 local reviews for Best Interstate Moving and Storage, we have calculated an average moving cost of $2716 for local moves.

This could mean that Best Interstate Moving and Storage is cheaper with about 3% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Best Interstate Moving and Storage cost for interstate moves?

From 9853 reviews of people moving long ditance, we concluded that the market average costs are around $4858 when moving long-distance.

For Best Interstate Moving and Storage, we estimate that their average long-distance moving costs will be around $4600, based on 147 long distance moving reviews.

This could mean that long-distance moving services costs of Best Interstate Moving and Storage for moving between states is cheaper with about 5% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Best Interstate Moving and Storage. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Best Interstate Moving and Storage - a professional company located in 301 Yamato Road Suite 1130, Boca Raton, CA, 33431. Discover Boca Raton, California moving companies.

*MoveAdvisor may not be affiliated with Best Interstate Moving and Storage and the estimates may be provided from other professional movers in our network.