All My Sons Moving and Storage

We had an absolutely awful experience hiring All My Son's Moving based in Halethorpe, MD. They did not come with the furniture padding, they didn't care about staining our carpets, and worse of all damaged our furniture, broke our mirror, didn't install furniture I was told was going to be installed and damaged so many of our walls when taking out stuff and putting stuff into the new home. It was a terrible experience and what's worse, is that after writing to the company over two months ago, they have come back requesting further info but still not with any adequate response. Think twice before using this company. This company provided three movers who did not care about our furniture, nor the outcome or the damage they did to our property and carpets. Especially in this current pandemic this is the worse company to go with. They have left us stranded not being able to use two large wardrobes, they have lost parts required to re-assemble the wardrobes appropriately and we highly depend on those wardrobes for storage. This is NOT the company you want to do your move.

Move size: 4 Bedroom Home Service cost: $2500

Our introduction to AMS was great. Welcoming and timely meeting and estimate. Moving from Texas to Arizons. At move time, we were informed they underestimated our weight by 2000lbs (20%) so could not load all into 1 truck. We would have to wait for another truck going west, or come up with another solution for the remainder of our goods..during COVID. 4 weeks later, no truck coming west, so AMS suggested they arrange a trusted 3rd party mover for the remainder. OK. 3rd party arrived 3 days later then estimated, with no contact to inform us. When seeking status from AMS (who hired them) I was told to call them myself cause AMS (who hired them) didn't have control over them. Our shipment arrived with the worst packing I've ever seen, just thrown into the truck. Damaged and broken goods. AMS did reimburse us for these goods..5 weeks later.

Move size: 3 Bedroom Home Service cost: $9500

STAY AWAY. Horrible experience. They cam out gave a quote which I thought was reasonable. On move day they jacked the price up by $1100 and held my belongs hostage until I paid. They said they would have there trucks leave if I didn’t pay. Be Very skeptical of the “non binding estimate”. This is how they get you business.I also had altercations with the crew stemming from this issue as well as being disrespectful. Bottom line STAY AWAY.

Update: I was sent an offer for a partial refund and was asked to sign a document stating our case was closed. I did not receive the refund in the allotted 7-10 business days. I was told they had a check printing issue and it would be 2 day aired to me. Check never showed up and Ken Stone will not return any of my emails. So again this company is disputable and unethical top to bottom. STAY AWAY.

Move size: 4+ Bedroom Home Service cost: $3600

RUN from this company if you get a quote. The quote will double or triple, and if you downsize your move to compensate, they will abandon the move and keep your deposit. For me, they cited COVID concerns, even though their movers asked to not wear masks when they arrived. And once they leave you high and dry, they will keep your deposit, citing cancellation policies never previously mentioned (and even though YOU didn't cancel, and even though YOU never signed anything).

I went with a different company after All My Sons abandoned stranded me, one that did not require a deposit, one that moved everything in an hour and half and for less than the original quote from AMS.

AMS has made it clear I will never get my deposit back, even though they are the ones who abandoned my move for obviously false reasons.

And looking around at Yelp, Consumer Reports and the BBB, this is a trend with them.

Move size: Partial Move Service cost: $200

This is a letter I wrote to the company and never as much received a confirmation they received it.

I can not begin to tell you how disappointed, frustrated, and unhappy I am with how my move was handled and its cost. I am going to list all of the things that I believe went wrong and I intend to post this same letter on any website that accepts reviews of moving companies, and to the BBB.

1 - Never ever would I have paid almost $3K to move from my apartment in Tucker to my house in Hampton. My original quote over the phone was for $1200, which I knew was unreasonable because I knew packing the truck would take longer than usual. I estimated about 7 hours. The quote was given to me via phone without someone actually looking at my apartment. I was given a quote from another company who did come out, look at my things, averaged out the materials I would need and the time it would take and gave me a worst-case-scenario amount of less than $2K.

2 - The move took 14 hours. They arrived at 0930, looked at contents of apartment, went outside to discuss things, returned to the apartment and began wrapping and loading. They emptied the truck of all my possessions at 2300. At this time they still were not done. They left 80% of the boxes in one room without distributing them to the rooms labeled on the box tops. They left furniture still wrapped in shrink wrap. They did not assemble my bed completely as that night I got into it, the roller on the leg bent off leaving the top right side of the bed tilted. I paid you to move me. If I had not helped in packing and unpacking the time would’ve been longer, in fact should’ve been longer to complete the job. I shouldn’t have had to assist, especially at my age.

3 - I have moved 4 times in the past 4 years and have never witnessed such excessive wrapping. The amount of tape and shrink wrap and boxes used were far greater than I have ever seen any other company use. This took an excruciatingly long time. There was one person wrapping while one mover was taking boxes and wrapped furniture to the truck and the third mover was stacking the truck.

4 - The furniture wrapper turned my furniture upside down to wrap it. I had never seen this done before either. My drawers in different pieces of furniture always remained full, never spilled, and were wrapped and delivered right side up. This time the drawers had to be emptied so that the furniture could be flipped around to be wrapped. This took extra time.

5 - We did not leave the apartment until 1800-ish. For 9 hours I had no place to sit and rest. It was explained that I had to remain with the movers the entire time. For a woman my age to stand that long is unacceptable. And again, I had to assist in the packing and wrapping to expedite the process. (It could be construed that I should be compensated for my time and labor)

6 - Upon the truck arrival and unloading of boxes I noticed that I was missing some food. Several cans of pop and several cookies, that I know of. Not that this is unreasonable, but taking them without my consent does present a problem. I still am unable to find some of my things, but then again I haven’t gotten to the bottom of every box yet.

7 - One of the movers steadily became more and more ill during the day due to an allergy beyond his control. He was not performing at his top level of capability. It finally came to the point where he had to leave due to his medical condition and find medical help. This is totally understandable and unavoidable. This left only 2 people working to empty my apartment. I did mention to the office staff when I was getting a quote for my move that I did have cats. This information did not get passed on to the movers. Communication somehow broke down. Finally a third person showed up to help. During my observation this new mover did very little work compared to the one mover who was moving the furniture and packing the truck by himself.

8 - When I first spoke to the office people about my move I mentioned that my dining room set is antique and very precious to me. I wanted nothing to happen to it. When the movers arrived and were touring the apartment I told them about the dining set. I told them several more times about being extra careful with it. I am attaching pictures of the damage to my furniture. I am also sharing a picture of the dent made in the hall wall and my bed leg.

Move size: 2 Bedroom Home Service cost: $3000

I used All My Sons in Raleigh to move a portion of my house into a storage unit and they did a great job in a minimum time, then I used them again to move from the storage unit where the stuff was all still packed up ready to be put into the truck and taken to my new home. This time it took almost twice as long and I noticed that as I tried to speed things us by staging items outside of the storage unit that I wanted to take the crew seemed to go about their tasks at a slower rate, my wife noticed this also, but all I did was line things up and keep the aisle clear so they could work better...but no they just got slower. The first move took fours hours for the actual work, the second moved took SEVEN hours for the same stuff plus 7 wardrobe boxes...don't think I will use them on the next move unless they can put a limit on the time.

Move size: 2 Bedroom Home Service cost: $1700

For starters, if you plan on using these guys, check reviews on Yelp & BBB first! You will save your money and belonging from damage. The quote I was given when I set the move up was a lie. They moved most of my stuff in 2 hrs, they left a lot in the apt. The three guys were on their phones non-stop and just sitting around. I walked up on them throwing my couch cushions from the 3rd floor to the ground..which is very wet! They didn't know I was walking up at the time. One guy said..."catch it, you did it before". I said, please don't throw my cushions down to him. one of the cushions has mud on it, it's very wet & dirty. I have no words for how awful this experience was.

When the final bill was given to me, my jaw dropped. 2 hrs at 150$ per hr is $300. I had to put a $100 deposit down and was assured by the lady who quoted me that those were the only charges. The first red flag/scam...when the movers arrived, the head guy told me it was $200 per hour, I told him that is not what I was quoted, so he called his boss (Mark) who then agreed to the $150 quoted.

At the end of the 2 hrs, I received the final bill which was $585!!! I called Mark immediately, because there was obviously a mistake. He informed me that there is a 2 hr minimum, and a 3rd hr added for travel. Bait & Switch....seriously, read reviews before hiring, because this seems to be how they operate. They rip people off.

I moved from one apartment to a different apartment in the same complex. They didn't put 1 thing in their truck...not 1. It was a quick walk, literally across the parking lot.

I have no idea how these people are still in business. Horrible way to treat your customers. You are unable to leave a review on their FB page, now I know why.

I can't stress enough to read reviews. Across the board, same thing I dealt with.

Move size: 1 Bedroom Home Service cost: $585

They did show up on time. From there it went downhill. If you like hiring lawyers or maybe auto mechanics you'll love this company. We need 8 pieces of furniture moved from mothers house approximately 2 1/2 miles to an assisted living facility.. After they spend half an hour looking over the jobsite(thehouse) then getting their internet gadget working so we can sign, they start working at wrapping the few pieces of furniture we need moved. When they finally finish with the wrapping it looks like they must be going to drop them from an airplane rather than transport them in a truck. My wife was going to stay with mom and come to pay them before they finish. They were to follow me to the destination but they decide to stop at the store on the way and got lost. When they finally get there they say they can't unload until they're paid. That's right, they hold your furniture hostage. So I call my (furious) wife and she has to leave mom unattended and come over and pay them. She tried talking to their rep on the phone but he was so rude she got tired of arguing.. Over $860 dollars later ($96 for fuel,$120 for wrapping supplies,$120hr. labor) we finally get a few pieces of furniture moved 2 miles that a couple of guys with a pickup would have done for $100. Moral of the story is do your research. These people are not about customer service, rather, they are in it for all they can get out of you.

Move size: Partial Move Service cost: $860

Recently, we contracted with All My Sons to move us to San Antonio from the Houston area. The All My Sons project manager did a virtual tour of our home and gave us a price for the move.

Moving day came. Two men were assigned to pack the kitchen (including breakable pottery tableware) and a large china cabinet and closet containing fragile items, including two complete sets of china, two sets of crystal (some about 100 years old), and a number of other precious items. Another man was tasked with packing the bedrooms and bathrooms. The fourth man, the supervisor, loaded the truck as boxes were delivered to him. The packing and loading seemed to go well except that the kitchen and china movers were very slow. Otherwise, we observed no problems.

Unloading the next day in San Antonio was a different matter. The same men who loaded also unloaded our possessions. They worked very slowly after a 14-hour day of moving and driving overnight to the destination. My son made it clear that they needed to get moving. They got the furniture in the correct places and beds installed without problem. However, they unloaded and stacked boxes of kitchen pottery and glassware, china, and crystal three boxes high; we didn’t know what was in these boxes at the time because the descriptions were on the box tops. We had them rearrange many of the boxes but the damage to contents was already done in the moving truck and during unloading. Many delicate items were broken or damaged: Four crystal wine glasses at least one hundred years old were crushed; two clocks were ruined; multiple pottery and china items were irreparably damaged; irreplaceable decorative candle stick (tapers) sets and figurines were broken. Items were apparently thrown into boxes without packing paper or plastic bubble-wrap with no regard for their safety. A flatscreen television was destroyed by mishandling.

Even where items were not badly damaged, the quality of packing was terrible. Dozens of framed photographs and paintings were obviously dropped into boxes without any protective paper or bubble-wrap, taking no care whatsoever to prevent scratches or breakage. Figurines that were not delicate were simply tossed into boxes without regard for their safety. Computer-related electronic equipment was dropped haphazardly into boxes resulting in damage to a laser printer and a scanner.

Tools from my shop in the garage had been separated by me before the move into those that fit in my standing tool box and dozens of loose tools hanging on the walls of my shop. The tool box fared well. The loose tools from the shop walls were tossed into a four-foot-high wardrobe box, damaging several saws and other more delicate tools. A compound power chop saw weighing forty pounds was stacked on top of the rest of the tools and the box closed. The box weighed well over 150 pounds and was very difficult for me to move by myself. I had to cut out one full side of the box and watch tools cascade out of the box. Damage was common.

All My Sons has a damage policy that requires the damaged item and all original packaging. They pay 60 cents per pound of damaged property. My insurance carrier could have covered damage but the deductible was high. Regardless, the dollar value of irreplaceable items could not replace broken china and crystal glasses.

The two managers at the All My Sons office seemed not the least bit disturbed about the quality of the job. After the job, I was shuttled from one manager with no one taking any responsibility for the bad job All My Sons had done. We had little recourse but to accept our fate.

In short, protect your property and avoid All My Sons like the plague or Covid-19.

Move size: 4+ Bedroom Home Service cost: $3000

Do not use All My Sons Moving! Please do your homework and look up their reviews. I got very lucky, I fired them before they started. Philip out of the McKinney Office lied to me and was very misleading on what they were going to charge me. They told me what time they were going to show and gave me a time frame and I realized I was going to be 10 minutes late so I called them to let them know. There was a little bit of a heated discussion between me and the manager and I told them to leave and refund my deposit. I called AB Movers and they showed up the same day and got the job done in 5 hours.

Move size: 2 Bedroom Home Service cost: $100

Destructive Moving should be their name. They broke 4 pieces of furniture including a marble dresser top that cost $900 to replace an antique headboard, antique dresser, TV cabinet and a different antique footboard. The left all of our original art at the old house which took us 3 pickup loads to pick up.

Their first offer of compensation was $350 & when I complained the top offer was $750.

All this on a move which was only 3 miles in town.

George Ash, Move in Birmingham, AL

Move size: 4 Bedroom Home Service cost: $4710

100% ripped off, you will be the Rare exception. Honestly, I don't know how these guys manage to stay in business. Reeead the reviews. They are so horrible I'd say they aren't even legal. I was all set up to be moved on a Monday, as the buyers of my house expected to take over the house on Tu. The estimated cost was supposed to be $600ish. A fellow called on teh pre-ceeding weekend and said he needed to come out and and ck the job out. Then he upped the price to almost Three Times what I had been quoted. I not only screamed, but I practically begged them to not change the price, but I got nowhere, even after trying to talk to a national manager. Knowing that my job wouldn't be that major, I eventually changed to some sort of by hour charge or something, and was out of there for $1400, which is still insane since all my stuff was ready to go, and it wasn't that much, and we weren't going far... and no stair sor anything like that. 3 guys showed up, and the whole job only took a few hours. Pretty lame for $1400, and yes, I would have changed companies or done the move myself, but I had to be out right away, and so they had me over a barrel, so I had no choice but to get ripped off. My stuff was put in storage in such a way that I would not be able access any drawers or any of my things for the entire time it was in there. Over a year later (finally got a new house), I called this same company again, just to ck to see what would happen.... and also bc I was still not believing how bad I got lied to and taken advantage before... feels really bad to be done that way. Once again, they quoted me $600ish dollars, but this time, I had no deadline, and I remembered everything from before, and no way I was going to trust them (fool me once shame on you.. fool me twice shame on me), so I went and rented the smallest truck that U-Hual has and started to move what I could. I wound up loading it 100% entirely by myself, several times in fact (short trips), and lo and behold the job was Done, and I cancelled my moving appt with the crooks telling them no way I was going to trust them or let them take advantage of me like they managed to do the first time around. Warning... never ever ever use these guys. You'll be asking for it and you'll be sorry you did.

SA TX

Move size: 2 Bedroom Home Service cost: $1400

All My Sons Moving & Storage agreed to pack and move a 3,600 sq foot house w/ a 2,000+ sq ft basement over two days (w/ a provision of an extra 1/2 day if necessary)

Sent a 4 man crew Day 1 and only packed part of the house and left early. This forced me to do a lot of the packing that night to insure a timely move as we had to be completely out by that 3rd day.

AMS didn't take an inventory and didn't mark any of the boxes they packed. Further, as I later discovered, they didn't actually pack the boxes outside the dishware (items were just thrown in boxes)

The next day, they sent a different crew who had no idea what the first crew had done. They focused on loading items that needed to go to the storage unit, which they moved in that night.

On the 3rd day, no crew showed up. When I inquired, I was told the crew that was supposed to come to the house had quit and AMS would find others to move the goods.

A 4 man crew arrived several hours late who were not very experienced (by their own admission). One crew member spent the majority of their time on the phone, to the point at which the other crew members complained to AMS management but were told to keep the worker on the job.

Due to the amount of time the move was taking and the fact that we had to be out of the old house that day, I worked with the movers all day moving items in and out of the truck.

To complicate matters, b/c none of the boxes AMS packed were marked, each had to be opened up to see where it should go. Further, none of the movers had any idea where any of the furniture went soI had to move furniture and direct traffic.

The work finally ended after 10:00 pm that night. An AMS supervisor came out to the site and apologized and indicated that things had gone very wrong.

The movers did not set up anything on the other end (beds, tables, etc.). Also, AMS did not pack any of the hardware with the items that they came from so (i.e., nuts and bolts to reattach the bed frames). I either had to spend days searching through boxes looking for it, or in some cases I had to create it.

Finally, complicating everything was the fact that AMS ignored the direction provided as to what went to storage and what went to the house (boxes were clearly marked and furniture was tagged by me to indicate where it went). This has resulted in several month's worth of work shuttling items back and forth to get everything right - exacerbated by the fact that while I asked that AMS leave a path in the middle of the storage unit, they chose to just stack everything on top of one another requiring me to remove everything to get anything out.

When I spoke to AMS the next day, they agreed that things had gone horribly wrong (i sent him a large array of pictures of furniture still wrapped in pad, boxes completely blocking entrance to the kitchen, boxes in the wrong location). Recognizing that I had been asked by AMS to pay for every hour expended by the movers, whether it was productive or not, we agreed to recalculate the moving costs and agree on an amount that was fair for what it should have taken to complete the job.

We agreed on a $1,300 refund (this was before I knew that the movers sent a lot of the items to the wrong location). Despite numerous follow up by both email and phone over several months, I had seen nothing. Eventually AMS responded to all of the above that the are only responsible for $288 but will pay $900 if I simply go away. Several items were also stolen during the move but AMS did not take any responsibility for this.

Move size: 4 Bedroom Home Service cost: $10000

The movers were fine. There was one female there who was a little slower given physical limitations, but they were courteous and tried to protect my stuff even if the TV stand got damaged. I moved 1 bedroom set, 1 TV/Stand and 1 couch. I had other misc things in the loading dock that I moved down by myself in an hour before they got there. The actual move was only 5 miles down the road. My friend who made an almost identical move was charged 2.5 hours. He did not move things to the loading dock by himself. I was charged 4.5 hours on site and was called the next day seeking an extra 2.5 hours worth of work. I bent over backwards to make sure that there was no excuses for them to go over the minimum 4 hour time too. I packed and moved 100% of small items and boxes before the movers arrived. Management should be ashamed of themselves.

Move size: Partial Move Service cost: $1300

Three weeks ago I contacted your company to move my items from Ft Worth to Weatherford. Three different times I had to confirm my move for a two man crew $139.00 an hour/four hour minimum. The day before I was to be moved I was contacted and told I could move to a different day or they only had a three man crew for $189.00. I let that go and went ahead with the move. I was told I was the 2nd move of the day and that was fine that they start wrapping up by 4pm. I called on Saturday to get an estimated time and asked for a call back, I never received one and an hour and a half later I called back and was told they were wrapping up by 2:30 and would get a call an hour before. So I went to Weatherford to unload a few things since we had been waiting and of course they call and say they are 30-40 minutes. My husband rushed back to them and once he got there the three man crew one of the guys was allergic to cats and the others were complaining of how much we had. I got a call from Trace in that office –who is highly unprofessional and his only way of dealing with anything is to hang up on people. Come to fund out the only thing I left out(by accident) on the 3rd confirmation I made was our gun safe. When the movers were sitting there for over an hour complaining- about the company(All my Sons) and telling him they were not going to move our boxes which were told from the beginning that were to be moved. No work done still at this time, Trace has hung up on me and my husband at least three times a piece. I work for a title company and I know that customer service is important to me and should be to your company but we never got to move on Saturday nor did anyone call us back, we had asked to speak to the general manager and still have not received a phone call. This is the worst experience I could ever imagine. I expect a refund of my deposit as no one other than Chase there was helpful at all. He even said to us if it was his choice he would refund us the deposit for what we went through. He has seemed to be the only one to even call us back. Trace is awful and should be let go, his customer service skills are ridiculous! Also your general manager is not calling back and just avoiding the whole situation. I expect this to be made right! We still have not moved into our home and your workers complained over an hour about some items that took him and I 30 minutes to load up. I expect a call back from your corporate office on how to rectify this situation.

Also the guy that was allergic to cats told my husband he has a moving business on the side and can move us for cheaper. ( is this the kind of people you want running your company?)

Move size: 3 Bedroom Home Service cost: $756

Moved a small, 1 bedroom apartment from the first floor to the second floor in the SAME building; $1056.00! This company charges for everything; $209 per hour - 3 hour MINIMUM (took then 1.5 hours), another $209 for "travel time", even though the move was in Lee's Summit where their office was clamed to be (travel was really about 20 minutes from Kansas City), $117.40 fuel charges, $102.60 for wrapping a sofa, small table and dresser! Did NOT even cover mattresses! This is exorbitant fee by ANY industry standard and I DO NOT recommend this company - go somewhere else! This was a move for fixed income senior citizens and this company took advantaged! Do NOT fall for that "white glove" salesman talk, as they will rape your bank account.

Move size: 1 Bedroom Home Service cost: $1056

What an awful moving experience we had with this company. I scheduled our move time from 12-3. The day before the move I never received a called letting us know what time they would be arriving. I had to call them twice before getting an answer. They had changed the time from 12-5, and never let me know it had changed. On moving day I had to call them three times to check when the movers would be arriving. I paid for two movers and four showed up. They had no urgency till we told them we had to hurry. One of the movers said he was working for free to move us fast. Well we never asked for 4 movers. Than it took them an hour to get to the storage unit which it only should have taken them 40 minutes. Come to find out they stopped and dropped off the other two guys and filled up on gas on my time during our move. Edward the manager did not care about my concerns nor did he apologize. DO NOT USE THIS COMPANY!

Move size: 1 Bedroom Home Service cost: $375

Great guys and really respectful, they weren’t the issue I had booked them to move October 9 and went ahead to pay deposit of 100 to have them come to my house that day, well I got a call from their office saying they couldn’t come because the ppl they helped weren’t able to close on their house mind you I had them scheduled for October 9 early in the morning and they said that was fine. Well they called saying they couldn’t make it we agreed on a different day and they had told me that they would charge me $129 and 6% for gas basically a discount due to the fact that they didn’t come on the day that I scheduled them, well that was a lie ! They overcharged me way more only because it was 3 guys that’s not what they told me and that’s not my problem. I called the to tell them what happened and that I wanted a refund they said they would and I still haven’t gotten my refund back very disappointed and will be calling again because they literally overcharged me way more, we just bought a house and the extra money I had left was literally all gone to the movers smh never again. Extremely disappointed bad business….

Move size: 3 Bedroom Home Service cost: $750

With this company, the customer is always WRONG!!

Absolutely the worst experience that I have ever had with a moving company. I made a deposit weeks in advance, and when trying to confirm when the movers would arrive, just days before, they tell me they have no record of my deposit ( which I can see went through just fine in my online banking app). Then, they will make no adjustments to their schedule to "fit us in", even though we only need them for a few hours. THEY WILL NOT EVEN REFUND MY DEPOSIT, EVEN THOUGH IT IS THEIR SYSTEM WHICH IS AT FAULT! Completely scam-y. Don't risk your move being messed up like mine.

Move size: 3 Bedroom Home Service cost: $100

It started with the phone call. “So you are having a yard sale today?” I guess he was trying to be funny. He continued “We put some stuff in your truck and some in ours” I told him he was scaring me because I did not understand what he was talking about.

Anyway they got there and there was several lengthy things to sign, which was using up the time I paid for. It was obvious they were dragging things out to extend the time. I was quoted $477 for the 1st 3 hrs which included their travel time and it would be $159 for each additional hr. Well after the 3 hrs of them dragging their feet. He said I had to sign for an additional $477. I told him that was not my understanding. Anyway I signed because he threatened to leave. They left at 12:30p without informing us. Leaving behind their cups and trash.

I decided to call the office. I was told they gave in their report, saying they ended at 2:30p. It was 1:45p . I said “Sir it is not even 2:30 yet.” I was told $318 would be credited back to my card. I am still waiting. And I have called several times.

I tried not to write a negative review but still waiting on that $318 I was fraudulently charged, left me no choice. This was such a horrible experience.

Move size: 2 Bedroom Home Service cost: $954

**Insane Pricing** Beware, you will be quoted an already high price over the phone. Then it will get added too once they show up. Few examples, 100 dollars to wrap plastic wrap around a dresser. 98 dollars in fuel surcharge for 20 miles. I had 2 guys and one truck for a total of 2 hours and 15 minutes including 20 miles of driving. Total was 715 dollars. I don't mind paying a fair price but the pricing for All My Sons Moving & Storage is insane. Other reviews here seem to have had similar experiences.

Move size: Studio Service cost: $712

All My Sons Moving is a terrible moving company – the worst move I’ve ever experienced. In January 2022 my husband and I hired All My Sons in San Antonio to move our belongings from storage to our new home, approximately 2.5 miles apart. They showed up with one truck instead of two so we called the company, they looked up our order and sent a 2nd truck, which arrived two hours later. Early on one of the movers was fired on the spot due to his talking on the phone instead of working, and he got out of the truck and started walking around the gated storage unit. The storage facility called us and told us what he was doing on the grounds and that he couldn’t be there. At the same time, the movers that were moving our belongings seemed to be moving in slow motion. Everything in storage was already wrapped by another moving company (that we loved but was out of town) and was ready to be moved, but it took the AMS movers almost twice the amount of time that the previous moving company took. After watching the movers and seeing one of them accidently knock over a floor vase and break it, my husband decided to not let them move our framed pictures – we moved some items at a later date. When our belongings were loaded up the movers drove into town and took a lengthy lunch. They showed up at the house around three pm and started unloading. The AMS movers didn’t use equipment or furniture movers – just their hands. I watched one of the movers put two deep gouges in my brand new wood floor. I also noticed surface marks on the wood floor between the two guest bedrooms. They were turning the furniture around on the floor. Despite these issues things were moving along until we were told we had to pay the bill early and it was app. $3200. We questioned the amt. and found out that they had charged us $249. per hour for their lunch and also for their travel time into town. The person we talked to over the phone reduced the move to approx. $2500. Things went south just after this. We overheard the lead mover complaining about us to the other guys. He was mad at us for questioning the amount charged. (We were quoted the move would cost $1400-$1900. so we were shocked.) After the bill was paid we noticed the guys started moving fast and started whispering to each other. Next thing we knew they started unloading the furniture and boxes outside on the driveway. When asked if they would bring it into the house they said they were off the clock. The lead repeated this several times. One of the movers was ignoring the lead and trying to help us and do the right thing despite the pressure that the lead man put on him. In the end, I have a lot of damage to my furniture and broken dishes. We are in our 60s and could have really used a good moving company. We called the company to tell them about our experience as well as to get the information to file a claim for reimbursement. Twice we were told they would call us back but we never heard from them. We’ve decided the AMS staff act the way they do because it’s allowed. This company exhibits a total lack of integrity.

Move size: 3 Bedroom Home Service cost: $2500