All My Sons Moving and Storage

On a recent cross country move from Battle Ground WA to Manchester CT. All My Sons failed to show any respect for my property . Some of the Damage included a Crushed Weber smoker, Custom Cherry dining table with a broken Leg & Scratched leaves, a wooden chest had the doors ripped off, a broken floor lamp damaged lamp shades a mattress that was poked with a pitch fork. The couch and Chair was on its Side on a dirty truck bed unprotected. None of the furniture was wrapped. Boxes were placed on table tops without padding. Lamps & Lampshades and other breakables were just shoved into holes unprotected.

Service cost: $9142

Giant FAIL.
We are breaking up my parents home and moved only the most valuable family heirlooms to three locations in Austin. We picked All My Sons, despite being twice the cost of the other bid because of the care they promised.

They did not show up on time. They did not wrap a single item, did not pad items, did not pad stair railing or door frames, did not follow directions for where the items were to go. A drive that takes 1 hour and 45 minutes took them 2 1/2 hours. They showed up at the wrong location first, requiring a neighbor to accept the piano that had a piece broken off and a huge gouge in the front of it.
The furniture arrived at the Assisted Living facility in bad shape, again with family heirlooms unwrapped and lacking padding and a shoe print in the middle of the dining table. When asked, the mover said they didn't wrap to save us time since we were to be charged by the hour. Once we started identifying all the damage, he denied saying that. Claimed they wrapped and unwrapped everything in the truck. Since we have a security cameras in several rooms and the front of the house, we can see them banging into walls and not spending time to wrap in the truck. When we showed them a table with broken and dangling wood, they claimed it was already there. Exposed bent nail and all.

The movers were very rude, and said a claims report would be sent to us. Five days later and we still have not been contacted despite sending emails to the estimator Johnny Jones and to the company.
Can't see how this could have been any worse than items being moved in an open pick up truck.

Service cost: $1279

Hi hired All My Sons from Fuquay Varina, NC to load my 3 bedroom home onto a truck. I was told I would get "2 men", the cost would be approximately $540.00, and I needed to supply them 24 moving pads.

The day of the move, "3 men" hurriedly arrived, I supplied them 24 moving pads, four large covers, 4 pillows, and 7 foam connect blocks. Within 30 minutes 2 items were broken, they lifted my Pony riding mower (they did not use the ramp) and plopped it straight onto my workout bench with no covering in between, they pushed everything hard together and carelessly piled one thing on top of another. When I complained, they simply said, "you can call Corporate and make a claim". They didn't use the extra supplies I provided in the form I asked them to. They said they knew that they were doing.

I now have leather furniture with deep imprints that will need new cushions (in total 6 chairs), stretched leather that will need to be reupholstered, broken lamp set, broken leg on my dresser, broken slate from my pool table, broken chandelier light fixture, numerous scratches dents on wood furniture, dents on my workout machine, cracked slay bed.

I can only post 2 pictures of the 23 damaged photos of furniture I have. To make matters worse, the so called $540.00 ended up costing me $794.60 ($254.60 in supplies?). They offered me $333.00 to replace ALL the damage. Not one mention of reimbursing me for supplies or the move. It's going to cost me more than $794.60 to repair the damages. Note my beautiful leather sofa how they wrapped it with just one swipe of Cellolphane?

PLEASE DON'T USE THIS COMPANY. They were very much in a rush, apparently untrained in packing and I sensed that they were trained to say, "just make a claim to corporate" in order to pacify a customer.

I wish I could post all the pictures - it was hard to decide which was worse.

Move size: 3 Bedroom Home Service cost: $795

Hired AMS to move us from house to storage while new house being constructed. Then from Storage to new house (less than 10 miles). Price was reasonable and per quote. Crew leader stated on multiple occasions that “in the rare event if something were to get damaged, AMS would make it right by repairing or replacing damaged items. Movers caused over $6500.00 (conservative estimate)

Submitted claim for damages. Was offered less than $290.00 as long as we agreed to not post or say anything negative about our experience with AMS in any public forum. Movers failed to unpack furniture as stated in quote and did not reassemble furniture they disassembled. Would not recommend for anything. Have many photos. Could only post 2. Cost is high estimated. Can not recall exact figures.

Move size: 4+ Bedroom Home Service cost: $1300

I wouldn't even give them 1 star. They quoted me 300.00 to move one bedroom and a bathroom. It took them 4 hours. They charged me $675.00. I kept catching the movers (2 guys) standing around and playing on their phones. One of the guys I videotaped staying he wouldn't move a couch unless I payed him an extra $50.00 even though I'd already paid for the next hour and half of time.. I videod then standing around and not moving our things to try and get more time paid. It took them 4 hours to move one bedroom and one bathroom of things. And it was a twenty minute drive to the new house. They charged us an extra $103.00 (separate from the hourly) to move us, and then charged us $67.00 in gas for a twenty minute trip on top of that. We paid over $600.00 to move one bedroom and a bathroom.. They are a total scam job and I am going to do my best to make sure they don't rip anyone else off.

Move size: Partial Move Service cost: $615

I hired All My Sons for a move in August 2014. A company employee stole the truck loaded with all my belongings and looted it with his accomplices. I lost all my furniture, electronics, washer/dryer, and most of my artwork, kitchen items, etc. What little was recovered suffered extensive damage. After initially saying they would do whatever they could to help me recover from this devastating loss, All My Sons did not keep any of their promises, and their insurer, Vanliner, has used every stalling tactic imaginable to delay paying my claim. My insurance won't pay until Vanliner pays first because All My Sons is responsible for the theft. I've had to pay out of pocket to replace everything so far. If I didn't have good credit I'd still be in an empty home with only an air mattress and no furniture. The worst part is that All My Sons is now trying to make me pay their $3000 bill! They say that filing an insurance claim relieves them of any further responsibility, and they want to be paid for the "services" they provided. They want me to pay them for being so negligent and incompetent that an employee was able to take the keys, steal a truck containing everything I owned, and rip my life apart! I've hired a lawyer, and have been told it may take 2-3 years to get this nightmare resolved. Do NOT hire All My Sons! They have absolutely no integrity.

Service cost: $3000

We had All My Sons in Sarasota, Fl move us on June 23, 2016 put our belongings in storage, and then move us out November 11, 2016. I was charged 3300 for the move plus 250/month for July, August, September and October 2016. On the charge in June, I was charged a prorated charge for June 23-july 15, and then the $250 for July. But then we got charge again for July and they have refused to refund the $250 double charge. On top of that, they have REFUSED to give me an itemized invoice for each move, and I firmly believe I have been overcharged manhours, especially since I have been denied an itemized invoice. On top of that we were charged

$480 fuel surcharge, for driving a total of approximately 50 miles (and gas is 2.19 per gallon). I have been denied speaking to the owner named Betty a lady named Diane speaks for her. I've been told this is a small family owned company, well if you treat your family the way I've been treated this is no family you want to be a member of. All My Sons is nothing more than a SHYSTER company, in business to rip off their clients. The only good thing I can say is that the moving guys were ok and took relatively good care of our belongings. My advice for doing business with any moving company is get it IN WRITING, I was too naive and trusting and I really got screwed. My advice is to RUN AWAY,
not WALK away from ALL MY SONS MOVING and STORAGE as fast as you can, and give your moving business elsewhere.

Service cost: $4400

This company should be out of business. Not only do they tell you a low estimate and surprise you with extra fees (hundreds to thousands) and take frequent breaks in between the job to charge you more money, but I had just closed on a BRAND NEW NEVER LIVED IN CONSTRUCTION HOME and they moved my stuff in and put my mothers furniture together. I inspected the house after they left and found a hole in my wall (not huge but still a hole), my grill was damaged and scuff marks all over my walls. I moved in May and it is now October and when I asked the status of someone coming out to fix my house they tell me no one is and to just file a claim and then of course it won’t be for the full damage. My move last year also went from approx $3000 to over $4500 and “required” and additional truck and additional day because they sent the wrong size truck and charged me for it. Being a consumer and needing to move quickly I didn’t know what I can and cannot do at that point so I paid for it and when using them again I was supposedly reassured that those issues would’ve never happened again and it was all lies!! Mind you my move this time was only 1.5 miles away then the time where I moved half way across Florida with the additional truck was done intentionally. They lie and tell you whatever they want to get your business and then can’t even handle the situation professionally. Please anyone reading this DO NOT use them unless you want to waste your money and throw it out the window and if you want to be scammed.

Move size: 4+ Bedroom Home Service cost: $2302

I thought I hired a reputable moving company, but instead it has been a nightmare. First, I want to say that they send two guys to move us. Little that I know that one of the guys, it was his first day on the job. He was getting train by the other guy on my time. Secondly, they were taking to long to move my furniture. But I thought it’s ok because they don’t want to damage my furniture. Boy was I wrong, they did a lot of damage to my furniture and they did some damages to my house as well. The moving company only wants to reimburse us a fraction of what we paid for our furniture which it’s not right since we only had our furniture for about 8 months. They were very careless to my furniture. I definitely wouldn’t recommend All My Sons Moving and storage to no one..

Move size: 2 Bedroom Home Service cost: $800