All My Sons Moving and Storage

This company should be out of business. Not only do they tell you a low estimate and surprise you with extra fees (hundreds to thousands) and take frequent breaks in between the job to charge you more money, but I had just closed on a BRAND NEW NEVER LIVED IN CONSTRUCTION HOME and they moved my stuff in and put my mothers furniture together. I inspected the house after they left and found a hole in my wall (not huge but still a hole), my grill was damaged and scuff marks all over my walls. I moved in May and it is now October and when I asked the status of someone coming out to fix my house they tell me no one is and to just file a claim and then of course it won’t be for the full damage. My move last year also went from approx $3000 to over $4500 and “required” and additional truck and additional day because they sent the wrong size truck and charged me for it. Being a consumer and needing to move quickly I didn’t know what I can and cannot do at that point so I paid for it and when using them again I was supposedly reassured that those issues would’ve never happened again and it was all lies!! Mind you my move this time was only 1.5 miles away then the time where I moved half way across Florida with the additional truck was done intentionally. They lie and tell you whatever they want to get your business and then can’t even handle the situation professionally. Please anyone reading this DO NOT use them unless you want to waste your money and throw it out the window and if you want to be scammed.

Move size: 4+ Bedroom Home Service cost: $2302

I wouldn't even give them 1 star. They quoted me 300.00 to move one bedroom and a bathroom. It took them 4 hours. They charged me $675.00. I kept catching the movers (2 guys) standing around and playing on their phones. One of the guys I videotaped staying he wouldn't move a couch unless I payed him an extra $50.00 even though I'd already paid for the next hour and half of time.. I videod then standing around and not moving our things to try and get more time paid. It took them 4 hours to move one bedroom and one bathroom of things. And it was a twenty minute drive to the new house. They charged us an extra $103.00 (separate from the hourly) to move us, and then charged us $67.00 in gas for a twenty minute trip on top of that. We paid over $600.00 to move one bedroom and a bathroom.. They are a total scam job and I am going to do my best to make sure they don't rip anyone else off.

Move size: Partial Move Service cost: $615

I thought I hired a reputable moving company, but instead it has been a nightmare. First, I want to say that they send two guys to move us. Little that I know that one of the guys, it was his first day on the job. He was getting train by the other guy on my time. Secondly, they were taking to long to move my furniture. But I thought it’s ok because they don’t want to damage my furniture. Boy was I wrong, they did a lot of damage to my furniture and they did some damages to my house as well. The moving company only wants to reimburse us a fraction of what we paid for our furniture which it’s not right since we only had our furniture for about 8 months. They were very careless to my furniture. I definitely wouldn’t recommend All My Sons Moving and storage to no one..

Move size: 2 Bedroom Home Service cost: $800

I’ve been seriously taken for a lot of money. When I read reviews on All My Sons website I saw great reviews and thought them to be reasonable when I got my quote I also received great customer service but on move day that all changed!! Now I see all these reviews similar to my experience with them. I should have done more research!! My quote $440 which included two men and truck. Truck was flat rate of one hour which was $119. Their quote states that it is an estimate and while it may take less time you should be prepared to pay the full amount. Final charge =$926!! My move was from a one bedroom apartment under 600 square feet with an elevator into a storage unit with ramp access on the first floor. No appliances. One stop in between to drop off a mattress box spring one box and three suitcases. I contacted manager to discuss my concerns about how long it was taking, the carelessness for my boxes marked fragile and my furniture as well as one mover who clearly did not want to work and preferred hiding in my bathroom as well as texting on his phone. The manager acknowledged it was a problem but after the move was completed he was totally unwilling to compromise or offer any deductions, he told me that the quote basically doesn’t mean anything that I received the service and now I just need to pay. I explained my frustration and that since he knew it was a problem earlier and I’m their customer they should at least meet me halfway with the difference. He said “no, a quote is just a quote you received the service now you need to pay”. I said “well then what is the purpose of a quote I can understand it’s an estimate but clearly an estimate is based on previous history and should not vary more than maybe an hour at most, you were made aware of my concerns and offered only to talk to your staff, that’s not helping me.” I asked three times to speak to someone else and by now I’m super pissed and cursed so he (Steven) transferred me to his superior I believe that was William who offered me $39 off for three hours of labor for the individual whom I felt was not working, which equals basically one hour of labor. His theory is $39/hour per unit with the total unit being $119/hour and the unit consisting of three parts being one man, another man and the truck. (But you also pay an extra hour JUST for the truck) so not sure why also pay $39 an hour for the truck. OH and did I mention that the $39/hour plus $119 flat rate for truck does NOT include gas!! Yep so that was another $120 and my move was 10 miles plus the stop which was 2.5 miles!! So that’s $10 a mile for gas. At least William was polite and offered some assistance. Shout out to their driver Henry who was hustling as fast as he could was polite professional and even brought some screws that he found in truck back to me later that evening. I had asked Steven (Manager) if almost $1,000 was normal for a one bedroom apartment move. He told me that he could not answer that question because it all depends on what you have in your apartment OK I understand that but I have the same stuff anybody else would have in a one bedroom apartment which is a sofa a dining table with a bench and four chairs, two TVs, two TV stands, one bed, one dresser, two nightstands, dishes, pots and pans, clothes and you know some miscellaneous items that were in boxes total of 15 boxes and five large bins plus some garbage bags, wall hangings, no appliances!! I won’t even get into the broken items and care of my possessions. I’m sure you get the message.. Go elsewhere!! I didn’t even pay this much to movers to move a three bedroom from Minnesota all the way to Texas! You can see in the attached photo all of the items moved into a 10x12 storage until that’s not even full. That’s what $926 will get you. Minus $119 after being disrespected and complaining.

Move size: 1 Bedroom Home Service cost: $926

First off I would like to say will never use this company again.. I was charged way more than I was quoted. The movers took there time and did not get in a hurry about anything but who cares right because I am paying by the hour..Note I already moved every box over to my new place so they didn’t have to mess with it. I literally had probably 15 items that they had to move and it took them 6 hours to load and unload ridiculous.. After they got everything unloaded my table had deep scratches my granite desk on top deep scratches and my fireplace looked like they just dragged it on it’s side they did not cover any of my belongings like they said they would do BUT I WAS STILL CHARGED FOR THEM.. I filed a claim and they offered me 151.00 what a joke we all know 150 is not going to fix my items.. A month later and still have not received my refund..Do not use this company..

Move size: 2 Bedroom Home Service cost: $746

Terrible performance.

Issues:

1. Left 40 boxes, dining table, two other tables, tools, large rug, 4 bar stools. When asked the lead mover said “we don’t have room.” I asked, will you come back and finish the job? “No”.

2. Damaged door frame. No effort to repair. Damaged desk—unable to use

3. Large and long scrapes on hardwood by sliding (not lifting) washer and dryer from laundry room.

4. I pointed this out to Jim Pennington, co-owner/branch manager in KS. He asked if he could make it right. When the appointed/agreed to time came for his call, he never called me to “make it right.”

AVOID THE KS branch of this company!

Move size: 4 Bedroom Home Service cost: $1400

I have paid for movers every time I moved. I moved all around the country and this will be my first bad review. I have many damaged items. My things sat in their truck unprotected. They damaged doorways into the house. They well underestimated the time it would take. On the first day they disappeared for hours. I was charged over 7 hours for a 2 bedroom condo. When they said it would take 2 1/2 hours.

On the next day, they delivered everything but one item. I reached out right away and followed up a few weeks later. Now a month later no response. So you can add stealing to the list of reasons why not to

Use this company.

To top it all off, on their way out they dumped their lunch trash and packing supplies on my driveway.

Don’t bother writing a claim. They will never get back to you. So, do yourself a favor and just don’t use them.

Move size: 2 Bedroom Home Service cost: $2500

I wish I could give this company ZERO stars. What a mistake it was to choose them to move my things. I was simply moving from a 2 room house to storage. As I left to go get cash at an ATM across the street, came back 10 minutes later, and they were "done" emptying the truck to the storage unit. 10 minutes to chunk all of my belongings into a HUGE space with zero care. They filled the unit and left no space to even get anything out without emptying the whole thing. It's a friggin MESS. Do yourself a favor and DON'T USE THIS COMPANY. And if you end up doing it and have "Sean and Sean" as your movers, good luck, they are the WORST of the WORST.

I've tried to get them to acknowledge the fact that this happened and send 2 people out to help move things around and they haven't even called me back. This company is horrible. Look elsewhere.

Move size: 1 Bedroom Home Service cost: $680

This was by far my worst moving experience. I am a 37 year military veteran with over 15 moving experiences. I hire AMS movers because they were recommend to move valuables and antiques. To my surprise, I experienced broken German crystal and an antique grandfather clock purchased in Black Forrest Germany. The movers attempted to hand carry my antique clock down my stairs and into a truck (against my voiced concern).

It was raining and one of the movers dropped my clock completing breaking off the base. When I voice frustration with the damage and their not listening, the lead mover stated, "Its no big deal. You just need to wood glue it."

When I called his supervisor to report the incident and my dissatisfaction, he too acted like it was no big deal. When I requested new movers, he stated that he could just end the job period. I was told that AMS's claim department would contact me. However, I had to reach out to them after waiting over a week. Their response was just as bad. I was told to complete the claim form and my clock would be properly restored. But, when the settlement returned AMS movers wanted to accept $150.00 and sign a nondisclosure agreement. I refused and told them that the offer was absolutely insulting. I requested that they send out a 3rd party repair person to completely assess the damage and provide an complete estimate. That was over a week ago and I have not heard anything from AMS movers. Again, this is the most unprofessional and questionably skilled move I have ever experienced. Besides breaking my property, the moving time charge me for time spent taking breaks, talking with a spouse on the phone and complaining about having to work. I am still waiting for AMS movers to act in good faith.

Move size: Partial Move Service cost: $2500

We were assured that they had great experience with local moves and protecting fragile items. They may have had plenty of local experience but we experienced over $4,000 worth of damage, some of it to irreplaceable items. Of course they explain that their max liability is $0.60 per pound, which for us added up to $603 in compensation. Beware! Don't choose this company unless you have great outside moving insurance! Submitting a claim was very difficult as they require photos for everything and claim that they didn't receive your photos. I had to send my claim four times before finally getting traction. Our military moves had less damage than this company!

Move size: 4+ Bedroom Home Service cost: $12000

Terrible company do not hire, I had the worst possible service. They were shady and disrespectful. I was hushed and shownPaperworkToDistractme. Everything they did as far as loading was incorrect. Including putting very heavy boxes on the top and light boxes on the bottom. They had no care in the world for my things. Never strapped anything down even though I asked them too, was told repeatedly that they were the professionals nothing could be further from the truth .This was a very stressful time for me. I wish I had the money to sue them. They didn’t drive they loaded two pack cubes

Move size: 2 Bedroom Home Service cost: $600

Over two months ago we arranged for All My Sons Moving to move us approx. 12 miles from one house to another. They helped with packing materials, tape, boxes of various types but provided NO contract and did everything verbal ! I was suspicious and boy did I ever have a right to be!! The day of the move, we were 85% packed and still had a few things loose that they could have helped us pack and I would gladly have paid extra. These four young millennial boys took a 5 minute tour of my house and abruptly walked to their truck and proceeded to drive AWAY! I called out to the team lead and he stated I was not ready to move in their opinion! I called their boss and he said he had to go by their advice. Personnally, I hate it when the workers make the rules and decide to go do an easier job and leave someone who has been waiting for months to move in a lurch with no recourse other than to call another company!! IF YOU ARE PLANNING A MOVE SOON, PLEASE DO YOURSELF A FAVOR AND DON’T EVEN THINK ABOUT USING THIS COMPANY, “All My Sons Moving” , THEY WILL DISAPPOINT YOU AND LEAVE YOUR FAMILY IN A LURCH! WORST COMPANY I HAVE EVER DEALT WITH IN MY 65 YEARS!!!! Unbelievably unprofessional!!

Move size: 3 Bedroom Home Service cost: $1880

Working with this company has been a horrible experience! The movers were extraordinarily slow (I had less than the equivalent of a 1 bedroom apartment and it took them over 8 hours: charged over: $1,200). On top of that they damaged several pieces of furniture, scratched my hardwood floors (13 feet of damage $4,100 to repair), broke both of my smart TV's (one of which was $2,800) and were only willing to rectify the situation by paying $300 for the thousands of dollars of damage they caused.

USE ANOTHER COMPANY. THIS ONE IS HORRIBLE AND YOU WILL REGRET USING THEM!

Move size: 1 Bedroom Home Service cost: $1200

I hired the NJ branch for a very small job & they managed to destroy a sofa bed, other large items & "lose" entire boxes with appliances I had to replace. The packing tape, utility scissors & bubble wrap I supplied were missing. Left a dresser in the middle of the room. Had no tools or anything to cover furniture. Charged my debit card double the quoted price. The employees, especially Mike in Cherry Hill are insulting, making racially charged statements that didn't even apply. I have to hire a hauler & professional mover to clean up their mess. They knew I was a disabled senior.

Headquarters in Carrollton, Texas responded very sympathetically, but insulted me with an offer that didn't even cover the smaller losses yet alone the large ticket items I replaced. Moreover they promise their movers adhere to COVID restrictions yet fail to & get angry about it.

Bottom line, don't walk away from this company anywhere in the country, run.

Move size: Studio Service cost: $900

Birmingham Alabama. I hired All My Sons Movers to move me and what a disappointment. Stay away from them. Look at all the one star reviews. They lost three of my boxes and damaged a lot of my property. They sent inexperienced movers and one was mouthy when I asked him to be more careful with my stuff. A claim had to be filed. It was almost $2,000.00. They offered me less than $500.00. Totally unacceptable. I will file as many bad reviews as

I can. I also plan to report them to the BBB, to FMCSA and to the AMSA. Very bad business with All My Sons Moving and Storage. Marie Vernon

Move size: 1 Bedroom Home Service cost: $1100

My experience with All my sons was awful. First of all they had the wrong address. They did did not have the supplies they needed ( although they charged me for them ). The whole reason I hired them was to move a valuable antique. I paid for “full value protection” which it turns out means nothing except they charge you an extra $260.00. well they broke the leg off the antique. They will not pay for repairs. They offered me 250.00 compensation. So it turns out the “full value insurance “ is actually worthless.

It cost me extra for them to break my antique. Do your self a favor and choose someone else.

Move size: Partial Move Service cost: $4000

On April 29th, I used All My Sons, in Tulsa Ok, to move my furniture to my new house. They damaged my brand new floor in my new house, destroyed my massage chair, dirtied my mattress. Tracked dirt in because the driver did not have the traffic plastic to put down. They did not wrap my mattress or massage chair. My massage chair looks like they drug it across their truck, has a rip and damage to side. They pulled the legs off, and now nothing works.

I filed a claim, and they have come back and low balled my with a $254 offer. I can't even get the floor fixed for that, much less the chair.

I do not recommend this company at all.

DO NOT USE!!!!!!

Move size: 2 Bedroom Home Service cost: $10000

Like so many others have said - all my furniture was ruined and damaged. There were many items that disappeared on my move, poorly packed boxes were crushed. It was a nightmare.

The claims department was even worse; they never reached back out. And told me "it was too late to file a claim" after two months when they didn't reach back out after leaving several weeks of messages and emails. The contract states I have two years.

Do yourself a favor and don't think about using them.

Move size: 2 Bedroom Home Service cost: $1200

Up front,all my sons seemed like a great company. Their price is right up there with the big boys so I chose to go with them as opposed to smaller, cheaper companies because I mistakenly thought that they would be great. However the move was not what I expected. The good news first: everything seemed to have made it to my new home. The bad news: almost all of my furniture pieces had deep scratches and one piece had a chunk of wood broken out. My cedar dresser had a shelf missing though. The crew seemed to be new. They moved all the furniture against the walls of the new home so I had to hire more people to help move them away from wall so that I use the outlets. They seemed to have trouble putting together the furniture that they took apart. They told me that they would be at my new home at a particular day and time but they were a day late. I was disappointed with their packing services. They did not use care while packing breakables with paper. They asked to use my expensive comforter because they ran out of blankets. They returned it filthy. I was hopeful that they would’ve been a good company because the team was a nice group. This company will not last long unfortunately.

Move size: 3 Bedroom Home Service cost: $12800

I recently used All My Sons moving company. The employee on the phone who scheduled my move was very professional. However, the lead employee on the day of the move was very unprofessional. He and his partner did not bring tools to disassemble my bed frame as planned when scheduling the move. They used tools I had available, but refused to take the frame apart as I have done in prior moves which resulted in breaking the frame. My son and his wife moved the same amount of items 10 miles last year when I changed apartments and did it in half the time with no damaged items. Several items were unnecessarily damaged during the move: however I was financially reimbursed by the company. The most distressing occurrence was the attitude of the lead mover. When the movers arrived at the new apartment, they were required to transport my items up one flight of cement stairs. The lead mover bounced the metal dolly down the stairs instead of carrying it like his partner did, chipping the cement. One of my neighbors complained to the mover about the loud noise disturbance and the mover continued in this manner for 2 hours. The neighbor called the police and 2 officers arrived in order to stop the mover from continuing the disturbance. I have extensive moving experience between and within 6 states and I have never experienced this level of unprofessional behavior and property damage.

Move size: 1 Bedroom Home Service cost: $2300

The movers were not experienced and dragged a piano across a new floor along with damaging walls and furniture. I filed a claim two months ago and was only asking for repair costs to the floor )$800). After filing the claim, the company waited a month to offer me a small compensation (&325). The offer was voided by them after I reached out.. Since then, they don’t answer my emails or ever call back to accept or deny claim. I think they think that it is in their best interests to ignore all emails and repeatedly tell me by phone that someone will be in touch in a few days (I have never received a phone call back from them). I will now start legal arbitration and will be asking for full damages instead of just the single repair. They are just so unprofessional in their handling of claims and just keep making false promises.

Move size: Partial Move Service cost: $1800