Average service price

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$ 3412
Interstate move average
30% less than market avg.
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Based on 326 verified moving reviews
  • Some reviewers reported poor communication, unanswered calls, or unannounced handoffs to another carrier. 29%95 reviews

    • I completely missed the part of their actually not being the movers but brokers.

      1.0 Diana L Mackenzie Aug 07, 2021

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      Nightmare move from CT to FL

      I hired Pro Movers in January 2021 for a move from CT to Fl on 2/26/21. I signed an online contract and gave them a deposit. As an inexperienced mover I completely missed the part of their actually not being the movers but brokers. The company Reliable Movers out of Fort Lee, NJ turned out to be a nightmare. My inventory was delivered to Fl on 3/7 with a broken table and two missing items, a secretary desk and a Lane hope chest. The desk was found in their warehouse in NJ, the hope chest turned up in Texas where it sat in a warehouse for 3 months. By the time I received both items on 6/8 they were destroyed beyond repair.

      I was told by Pro Movers that my furniture was covered 100% but according to Reliable Movers I am covered for $.60 a lb. As of today, 8/6, there is no solution to this issue. The hope chest is from 1965 and not replaceable and neither is the desk. My complaint is the dishonesty from both companies but most of all from Pro Movers as they took $1000 from me in down payment and never informed me that they were not my movers. The move actually cost me twice what I was quoted even after their cut.

      As a senior living on a fixed income, this was not the way I wanted…

    • All of them were disconnected or unable to receive voice messages.

      1.0 Adriana Vogel Jul 21, 2021

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      They are thief, go away

      We received a quote form Guy Fisher with a cost of $3000. He asked for a deposit of $1003 on April 6th. Over month and a half later he called us two days prior our moving. Told us that our quote was under estimate, and he increased the price for a $6000. He was really rude to us asking us another deposit for the truck reservation for $1750. We didn’t have all that money in our bank account so we just paid $1250. They used our bank account information for getting the deposit of $1250 twice. We called our bank and stopped those charges. Another guy call Pablo called me on the day of our moving and he asked us another amount of money so they can come and pick up our stuff. We just decided to cancel the service. We tried to contact them through all the phones on their website. All of them were disconnected or unable to receive voice messages. They never answer the calls. Also Guy Fisher block our phone numbers; both my husband and me. We requested them through BBB our $1003 dollars back. They said there were not going to give us our money back. Basically they are THIEF. Don’t believe on their 5 stars reviews cause they are paid by US PRO MOVING AND LOGISTICS.

    • I've been on hold 2X this morning trying to talk to a live human being (almost 4 hrs) but can't get thru to anyone.

      1.0 Cherie Morrison Jun 21, 2021

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      Moving across country (Wa to Va) Piss Poor Customer Service

      6.21.2021: I called back in Feb 2021 got a quote, made a reservation for a June 21st pick up date. Made a deposit ($1,064) & thought everything was all set, ready to go. Well today is June 21st, have not received a call from the movers & I've been on hold 2X this morning trying to talk to a live human being (almost 4 hrs) but can't get thru to anyone. I need to b out of here asap because I start my new job next week!! They claim to be a "Veteran Owned" company. .....well this is a piss poor way to treat a Veteran.

      I will never use this company again!!! ?????

      The "salesman" I spoke with (Guy Fisher) even gave me his direct phone number & I can't even get anyone to answer that line!!

  • Some reviewers praised the moving crew for being professional, polite, and helpful. 31%101 reviews

    • They were hard workers, FAST workers

      5.0 Tashi Fonteyn Apr 21, 2021

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      My move went great!

      I moved over state lines with this company; I was worried at first, but our movers were great!

      They were hard workers, FAST workers, and all my stuff made it, in perfect condition!! Thank you for making our move relaxed and easier!

    • All 5 of these guys worked hard for over 9 hours to get us moved

      5.0 David Grogan Mar 24, 2021

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      Great service!

      All 5 of these guys worked hard for over 9 hours to get us moved and never complained or slowed down. It was incredible. Even the follow-up from the company after the move was wonderful. I will use it more than once and feel comfortable recommending it to others!

    • They were polite and friendly would definitely use the service again.

      5.0 Christopher Hammons Mar 19, 2021

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      Smooth Move

      Excellent service, thank you. The guys were delayed due to weather but kept me informed of their progress. They were polite and friendly would definitely use the service again. I would recommend using them for an easy moving experience.

  • Some reviewers reported trouble getting deposits refunded or misleading booking terms. 26%84 reviews

    • They refuse to refund our deposit.

      1.0 Cielo Oxendine Jun 08, 2022

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      SCAM

      Please do NOT use this company. Movers never called or showed up on day scheduled.They refuse to refund our deposit. Total scam. They do NOT CARE about their military customers.

    • They booked us for Nov 22 or 23 2021 took our deposit then cancelled us hours before they were to arrive.

      1.0 Maryanne Raftevold Mar 29, 2022

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      Move to AZ

      SCAM!

      They booked us for Nov 22 or 23 2021 took our deposit then cancelled us hours before they were to arrive. Left us stranded and scrambling to find movers.

      They sent us an email stating we would get our deposit back. To-date (3/29/22)we have not received anything.

      DO NOT USE THEM! SCAM!

    • 8 months later after multiple calls and emails I still have not received a refund for my deposit.

      1.0 Danielle Brooks Sep 29, 2021

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      Cancelled and no refund received

      I cancelled within the 5 day cancellation window to receive a full refund. 8 months later after multiple calls and emails I still have not received a refund for my deposit.

  • Some reviewers reported final charges above their initial quote or unexpected fees — most often for added weight/volume and packing materials. 23%75 reviews

    • US Pro quoted me around $5000 for the move.

      1.0 John Myers May 09, 2022

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      Beware! Terrible company

      I will admit I was shopping for prices, which turned into a huge mistake. I hope this will keep you from the same.

      I needed to move from Colorado to Virginia a small household with one bedroom, washer and dryer, living room, and a harley. US Pro quoted me around $5000 for the move.

      Here are the consolidated facts:

      US PRO doesn’t move anything, they find a mover for you and you are contractually bound to them. The only thing you do is pay US PRO for that service. Afterwards, they wash their hands and have nothing to do with you.

      The mover that comes to your house is not bound to the price given by US PRO. They underestimated my belongings (or the mover over estimated) and my price for the move doubled (They said the Harley would have to take a whole truck, but when they delivered I was a half truck, with everything damaged that they packed correctly in Colorado).

      The Claims Department is just that, no kidding, that is the name of the company that handles claims for US PRO. They offered me $150 the first time (everything was damaged, including the Harley)and then went up to $250. When I said no, I want to see how they arrived at that figure for my damages, they just stopped…

    • hold our boxes hostage since we would not pay him with the Cash App

      1.0 Sharling Grummon May 02, 2022

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      Terrible Company

      We paid $2500 for a 30 box move that the company sent one person to do which would have taken him hours. So two of our company employees helped him load at least 30% of our boxes onto the truck. Then the guy had the audacity to hold our boxes hostage since we would not pay him with the Cash App (which no one had) even though we were told that we could pay with Zelle or Venmo. Then, when I called the the company, they accused us of lying and saying that we did not help load the truck (when the person on the phone wasn't even at the move). Extremely unprofessional and a company that should be shut-down because of the way they treat customers.

    • The company then charged me over $6000 on moving day.

      1.0 Matthew Page Feb 16, 2022

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      Thiefs!

      SCAM SCAM SCAM. I moved from Philly to Tampa. Us Pro Moving quoted me $1700. The company then charged me over $6000 on moving day. Then, only delivered half of my things. Now, they will not reimburse me at all. This has been one of the worst experiences in customer service in my life. I paid them $6000 to steal from me. They should be in prison!

      DO NOT USE AVOID THIS COMPANY AT ALL COSTS!

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 26%86 reviews

    • deliver within only four days and with everything intact.

      5.0 Scott Spencer Mar 26, 2021

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      Good Work

      They transferred my fully furnished three-bedroom home without a fuss from start to finish. The crew demonstrated terrific moving skills as well as deep knowledge about the industry, which made it possible for them to deliver within only four days and with everything intact. I now recommend US Pro Moving and Logistics to you. Trust me, you won’t regret it.

    • The driver and his colleague took good care of our piano in transporting it to my son's house.

      5.0 Stuart Armstrong Mar 22, 2021

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      Fabulous Move

      A very good service. The driver and his colleague took good care of our piano in transporting it to my son's house. Brilliant, thank you! I would recommend using them.

    • Good communication and took good care of my item

      5.0 Barry Heiser Feb 26, 2021

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      Good Job

      They did Good communication and took good care of my item polite and courteous. Great service and can't be beaten on price! Surely recommended for a smooth moving experience!

Review summary

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335 reviews

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Reviews

Bryan Colon
Sep 18, 2020
Local move from Orlando, FL to Tampa, FL

In state moving.

This company is great for helping you moving out your stuff great service and highly recommend this company.

Move size: 2 Bedroom Home Service cost: $300

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Blake Lambert
Sep 18, 2020
Long-distance move from Pembroke Pines, FL to Atlanta, GA

Moving.

I had a great move nothing was broken and the employees very understanding. I moved form Florida they provided me with storage and it all came at a great price.

Move size: 1 Bedroom Home Service cost: $2450

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Samson Jacques
Sep 18, 2020
Local move from Miami, FL to Orlando, FL

Great Service!!

My wife and I were thinking about getting a U-Haul but a friend recommended me this company and they were really helpful. We had a really great experience moving to our new house and this company helped us a lot. Thank you.

Move size: 2 Bedroom Home Service cost: $2500

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Charlie Dean
Aug 31, 2020
Long-distance move from Tappan, NY to Inverness, FL

Good team!

We received a call from the manager and he helped us get through the movement information. He took an inventory of what we want to move and based on that price, so it was very fair. The movers arrive on time and easily get the job done. They ensure items that might be damaged are wrapped. We had no break whatsoever.

Move size: 1 Bedroom Home Service cost: $1240

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Sally Harman
Aug 26, 2020
Long-distance move from Hamilton, IN to Greeley, CO

These guys did a fantastic job.

Moving doesn't have to be a stressful experience, if you hire US Pro Moving and Logistics. Our moving team, headed up by Mark was careful with our belongings. The move was completed almost to the time estimated and everything arrived in great condition.

Move size: 1 Bedroom Home Service cost: $1200

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Benjamin John
Aug 29, 2020
Long-distance move from Indiantown, FL to Tulsa, OK

Do not hesitate!

US Pro Moving and Logistics and their movers were great to me. Did a good job with their guys to move my mom from FL to OK. The whole process was seamless. We were very impressed with everyone that was involved from the packing up stage to the delivery of her things. Highly recommended!

Move size: 2 Bedroom Home Service cost: $5200

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Felipe Ventura
Sep 21, 2020
Long-distance move from Clarksville, TN to Fort Campbell, KY

Services.

Everything Went So Well. Didn't Have One Problem. I Had To Move Quick You Made It Possible. You Guys Are Awesome , Thanks Again.

Move size: 1 Bedroom Home Service cost: $150

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Matthew Galinskie
Sep 21, 2020
Local move within Boca Raton, FL

Moving.

This company was very helpful and quick at doing their job. Wouldnt recommend anyone else besides them to do the job.

Move size: Office Move Service cost: $100

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Noel Ruiz
Sep 22, 2020
Local move from Boca Raton, FL to Pompano Beach, FL

Moving assesment.

Thanks to there great service my mother was able to move in peace with the help of there lovely staff. Helpful since day one.

Move size: 1 Bedroom Home Service cost: $300

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Christian Cruz
Sep 22, 2020
Long-distance move from Newport News, VA to Montgomery, AL

Moving.

Such great people. Couldn’t ask for better help. Didn’t disappoint and i’m sure to call back if needed !!

Move size: 4+ Bedroom Home Service cost: $2345

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Brian Lopes
Sep 22, 2020
Long-distance move from Newark, NJ to Boca Raton, FL

Moving.

Gave me perfect service and helped me alot throughout my move and made me feel so comfortable and safe moving with you guys.

Move size: Studio Service cost: $2146

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Steve Anderson
Sep 22, 2020
Local move within Covert, MI

Service was great !

The service was awesome and they were quick and easy. If I had any questions or concerns they answered and attended to those as well.

Move size: 4 Bedroom Home Service cost: $2550

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Jessica Mcfarland
Sep 23, 2020
Long-distance move from Michigan to Louisiana

I strongly recommend.

These guys are outstanding and I recommend them very much! They are friendly and welcoming, highly attentive and timely. The move was quick and smooth and I’m going to use their service again without thinking. Go with those guys certainly!

Move size: 2 Bedroom Home Service cost: $3400

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Aundrea Altman
Sep 23, 2020
Long-distance move from Greensburg, PA to Hamilton, MA

Thank you.

Thank you for the great customer service. You guys were amazing at everything definitely will recommend you to my friends! 10/10.

Move size: 2 Bedroom Home Service cost: $2750

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Steve Morris
Sep 05, 2020
Long-distance move from Hailesboro, NY to Conway, AR

This move has been great!

Fantastic moving experience! All the mattresses were wrapped and furniture was moved efficiently. During the entire process, nothing was damaged. This move was also a deal, but it battered the price of a few other businesses. Recommend this mover to anyone in the future.

Move size: 3 Bedroom Home Service cost: $7100

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John Cain
Sep 07, 2020
Long-distance move from Nashville, KS to Kansas City, MO

Everything was done quickly.

They came 20 minutes before time and finished the job in 2 hours. they brought carpenter with them to disassemble my furniture. I didn’t have to instruct them about anything as they were doing everything right. Thank You US Pro Moving and Logistics and Cameron specially for managing the guys well. Will use your service again in future.

Move size: 2 Bedroom Home Service cost: $4260

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Rachael Burns
Sep 08, 2020
Long-distance move from Tangerine, FL to Warner Robins, GA

Best move of my life.

They showed up on time. There was no damage to any of my belongings. Everything was settled up on place with no difficulty. They not only help us in packing the stuff but also help us in unpacking and setting the things into the right place. We had a great and ease move and we would definitely want to give it a again try.

Move size: 2 Bedroom Home Service cost: $5530

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Ryan Behjati
Sep 29, 2020
Long-distance move from Turlock, CA to Phoenix, AZ

Play with your money

When getting a quote and paying deposit their great, but if you cancel to get a refund of your deposit you will wait 45 day like me instead of 30 days like they said almost 20 email and 5 calls no response and I still haven't received a refund. They keep saying it's coming.If I don't get my money by end of this week I will take legal action. Save your money and head ache.

Move size: 3 Bedroom Home Service cost: $4000

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Dontez James
Sep 29, 2020
Local move from Miami, FL to Hollywood, FL

Moving.

Best company to help you move very satisfied, thanks for your services I couldn't have had a better moving experience.

Move size: 2 Bedroom Home Service cost: $500

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Haleh Lorzadeh
Sep 30, 2020
Long-distance move from Texas to California

This company is a big SCAM.

This company is a big SCAM. Please do not use this company. Unfortunately, I became the victim of this illegitimate company. They called multiple times to take the money after that was a disaster.

I made a list of all items that I wanted to ship from Texas to California with their exact dimensions listed (H, W, L) and calculated cubic feet and the exact number of boxes and send this list to the agent called Zack.

He gave me the price and he told me there will be no extra charge because you provided very accurate sizes for every single item.

He was calling nonstop until I signed the contract, and after that, he never answered any phone calls, emails, or text messages.

Until pickup day, I even didn't know if they will show up or not because no one was calling me for the exact time of pick up. It was so frustrating because I had a flight the day after and I didn't know what to do.

After they finally called a couple of hours before and came for the pickup, they told me our truck does not have space for all your stuff and this load is bigger than what we thought and you have to pay extra otherwise we won't pick them up!

I didn't have ANY extra item beyond what I listed. They knew I had a flight the day after and I had no choice so I accepted that and paid the extra charge that they forced me to pay. (I even had one less box from the list I gave them).

After 10 days that I got my apartment in California, I called them to give them my delivery address but no one was answering my calls or emails or texts. I sent multiple emails and called any number I could find on google was no luck.

After 3 days they finally answered my call and told me it is going to take between 4 to 14 days for delivery. From the day that I call them to give them the address to delivery day took exactly 12 days and I was waiting the whole time in the empty apartment without knowing which day they will show up. Because they were not answering any calls or emails to give me any update if my furniture is on the way or not.

Finally the day before delivery, the driver called me and told me I checked your address and it seems like I can not come with a big truck and you have to pay an extra $450 for the shuttle. He didn't even see the area he just blindly told that the truck can not come.

I was shocked because The community That I live in is not in downtown or busy area of the city and big trucks communicate to the street and community all the time. But the very Rude driver threatened me that if you don't accept it I will come and I call the police and you have to pay twice the price plus the fine. I had no choice at that time and I had to accept it because They had my belongings in their hand and I wanted to have my stuff otherwise he wouldn't deliver them. Exactly the day after, one of my neighbors had a delivery with a big truck with no problem coming to the street and community.

I am so angry and I will report them to BBB and do whatever it takes to get my money back.

Please don't trust this scam and unprofessional people. Be Aware this company is a fraud.

This business won't last long with this link of fraud and behavior that they have. Shame on the people behind this scam. I will be pursuing legal action against them.

Move size: 1 Bedroom Home Service cost: $2100

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Anthony Rioa
Sep 30, 2020
Local move within Florida

Guys were awesome.

Guys were great they were respectful and understanding, not okay did they make make me feel comfortable but they made me feel like family. Super professional would recommend to anyone.

Move size: 4 Bedroom Home Service cost: $4500

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Jacob Schulman
Sep 30, 2020
Long-distance move from New Castle, DE to Weston, FL

Impressed.

I was a bit unsure whether a couple different moving companies. I trusted my gut with them because they were very fair prices. I am super impressed how quickly they responded and were able to help me. They definitely are a 10/10.

Move size: 4 Bedroom Home Service cost: $4345

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Bridgette Pluck
Oct 03, 2020
Long-distance move from Brooker, FL to Wellsville, NY

Professional Movers.

Moving my one bedroom apartment was a seamless experience! The manager was very friendly and we had great communication. They did their job extremely well. I am satisfied customer and I will loyal to them. I really appreciate their service and will definitely use US Pro Moving and Logistics again.

Move size: 1 Bedroom Home Service cost: $1300

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Evan Hoffman
Oct 05, 2020
Long-distance move from Tangerine, FL to Omaha, NE

This was a perfect.

The US Pro Moving and Logistics came a tad late because their previous job ended up taking longer than needed. But once the truck and crew arrived, the movers immediately got to it to make up for the late start. We got done way before the estimated time. Hopefully we won't be moving for a while. But if we do, we'll most definitely go with them.

Move size: 3 Bedroom Home Service cost: $6625

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Tim Rudisill
Oct 06, 2020
Long-distance move from Pennsylvania to North Carolina

Beware.

I still do not have my belongings. I still don't know when my belongings will be picked up. They are days late. No updates. No one returns phone calls. And now I am out money. This company does not care about it's customers or their property. Go somewhere else. They don't meet the contract and they refuse a refund.

Move size: 1 Bedroom Home Service cost: $2500

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About US Pro Moving and Logistics LLC

3.2 from 335 reviews · West Palm Beach, FL movers

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US Pro Moving and Logistics LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 333 Southern Blvd #400, West Palm Beach, FL, 33405, but movers usually cover a much larger area.

Company Notes

Our combined relocation experience makes us a leader in the moving industry. We are committed to supporting you throughout the entire moving process. We believe that communication, transparency and a personalized moving plan for each client are the key to our continued success.

Licenses & Certificates for US Pro Moving and Logistics LLC

Companies that transport household goods within Florida like US Pro Moving and Logistics LLC have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the US Pro Moving and Logistics LLC license numbers for the government record information:

ICC MC number: 1081435
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3372590
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is US Pro Moving and Logistics LLC cost for interstate moves?

From 11914 reviews of people moving long ditance, we concluded that the market average costs are around $4858 when moving long-distance.

For US Pro Moving and Logistics LLC, we estimate that their average long-distance moving costs will be around $3412, based on 269 long distance moving reviews.

This could mean that long-distance moving services costs of US Pro Moving and Logistics LLC for moving between states is cheaper with about 30% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed US Pro Moving and Logistics LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on US Pro Moving and Logistics LLC - a professional company located in 333 Southern Blvd #400, West Palm Beach, FL, 33405. Discover West Palm Beach, Florida moving companies.

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