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$ 3412
Interstate move average
30% less than market avg.
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Based on 326 verified moving reviews
  • Some reviewers reported poor communication, unanswered calls, or unannounced handoffs to another carrier. 29%95 reviews

    • I completely missed the part of their actually not being the movers but brokers.

      1.0 Diana L Mackenzie Aug 07, 2021

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      Nightmare move from CT to FL

      I hired Pro Movers in January 2021 for a move from CT to Fl on 2/26/21. I signed an online contract and gave them a deposit. As an inexperienced mover I completely missed the part of their actually not being the movers but brokers. The company Reliable Movers out of Fort Lee, NJ turned out to be a nightmare. My inventory was delivered to Fl on 3/7 with a broken table and two missing items, a secretary desk and a Lane hope chest. The desk was found in their warehouse in NJ, the hope chest turned up in Texas where it sat in a warehouse for 3 months. By the time I received both items on 6/8 they were destroyed beyond repair.

      I was told by Pro Movers that my furniture was covered 100% but according to Reliable Movers I am covered for $.60 a lb. As of today, 8/6, there is no solution to this issue. The hope chest is from 1965 and not replaceable and neither is the desk. My complaint is the dishonesty from both companies but most of all from Pro Movers as they took $1000 from me in down payment and never informed me that they were not my movers. The move actually cost me twice what I was quoted even after their cut.

      As a senior living on a fixed income, this was not the way I wanted…

    • All of them were disconnected or unable to receive voice messages.

      1.0 Adriana Vogel Jul 21, 2021

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      They are thief, go away

      We received a quote form Guy Fisher with a cost of $3000. He asked for a deposit of $1003 on April 6th. Over month and a half later he called us two days prior our moving. Told us that our quote was under estimate, and he increased the price for a $6000. He was really rude to us asking us another deposit for the truck reservation for $1750. We didn’t have all that money in our bank account so we just paid $1250. They used our bank account information for getting the deposit of $1250 twice. We called our bank and stopped those charges. Another guy call Pablo called me on the day of our moving and he asked us another amount of money so they can come and pick up our stuff. We just decided to cancel the service. We tried to contact them through all the phones on their website. All of them were disconnected or unable to receive voice messages. They never answer the calls. Also Guy Fisher block our phone numbers; both my husband and me. We requested them through BBB our $1003 dollars back. They said there were not going to give us our money back. Basically they are THIEF. Don’t believe on their 5 stars reviews cause they are paid by US PRO MOVING AND LOGISTICS.

    • I've been on hold 2X this morning trying to talk to a live human being (almost 4 hrs) but can't get thru to anyone.

      1.0 Cherie Morrison Jun 21, 2021

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      Moving across country (Wa to Va) Piss Poor Customer Service

      6.21.2021: I called back in Feb 2021 got a quote, made a reservation for a June 21st pick up date. Made a deposit ($1,064) & thought everything was all set, ready to go. Well today is June 21st, have not received a call from the movers & I've been on hold 2X this morning trying to talk to a live human being (almost 4 hrs) but can't get thru to anyone. I need to b out of here asap because I start my new job next week!! They claim to be a "Veteran Owned" company. .....well this is a piss poor way to treat a Veteran.

      I will never use this company again!!! ?????

      The "salesman" I spoke with (Guy Fisher) even gave me his direct phone number & I can't even get anyone to answer that line!!

  • Some reviewers praised the moving crew for being professional, polite, and helpful. 31%101 reviews

    • They were hard workers, FAST workers

      5.0 Tashi Fonteyn Apr 21, 2021

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      My move went great!

      I moved over state lines with this company; I was worried at first, but our movers were great!

      They were hard workers, FAST workers, and all my stuff made it, in perfect condition!! Thank you for making our move relaxed and easier!

    • All 5 of these guys worked hard for over 9 hours to get us moved

      5.0 David Grogan Mar 24, 2021

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      Great service!

      All 5 of these guys worked hard for over 9 hours to get us moved and never complained or slowed down. It was incredible. Even the follow-up from the company after the move was wonderful. I will use it more than once and feel comfortable recommending it to others!

    • They were polite and friendly would definitely use the service again.

      5.0 Christopher Hammons Mar 19, 2021

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      Smooth Move

      Excellent service, thank you. The guys were delayed due to weather but kept me informed of their progress. They were polite and friendly would definitely use the service again. I would recommend using them for an easy moving experience.

  • Some reviewers reported trouble getting deposits refunded or misleading booking terms. 26%84 reviews

    • They refuse to refund our deposit.

      1.0 Cielo Oxendine Jun 08, 2022

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      SCAM

      Please do NOT use this company. Movers never called or showed up on day scheduled.They refuse to refund our deposit. Total scam. They do NOT CARE about their military customers.

    • They booked us for Nov 22 or 23 2021 took our deposit then cancelled us hours before they were to arrive.

      1.0 Maryanne Raftevold Mar 29, 2022

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      Move to AZ

      SCAM!

      They booked us for Nov 22 or 23 2021 took our deposit then cancelled us hours before they were to arrive. Left us stranded and scrambling to find movers.

      They sent us an email stating we would get our deposit back. To-date (3/29/22)we have not received anything.

      DO NOT USE THEM! SCAM!

    • 8 months later after multiple calls and emails I still have not received a refund for my deposit.

      1.0 Danielle Brooks Sep 29, 2021

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      Cancelled and no refund received

      I cancelled within the 5 day cancellation window to receive a full refund. 8 months later after multiple calls and emails I still have not received a refund for my deposit.

  • Some reviewers reported final charges above their initial quote or unexpected fees — most often for added weight/volume and packing materials. 23%75 reviews

    • US Pro quoted me around $5000 for the move.

      1.0 John Myers May 09, 2022

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      Beware! Terrible company

      I will admit I was shopping for prices, which turned into a huge mistake. I hope this will keep you from the same.

      I needed to move from Colorado to Virginia a small household with one bedroom, washer and dryer, living room, and a harley. US Pro quoted me around $5000 for the move.

      Here are the consolidated facts:

      US PRO doesn’t move anything, they find a mover for you and you are contractually bound to them. The only thing you do is pay US PRO for that service. Afterwards, they wash their hands and have nothing to do with you.

      The mover that comes to your house is not bound to the price given by US PRO. They underestimated my belongings (or the mover over estimated) and my price for the move doubled (They said the Harley would have to take a whole truck, but when they delivered I was a half truck, with everything damaged that they packed correctly in Colorado).

      The Claims Department is just that, no kidding, that is the name of the company that handles claims for US PRO. They offered me $150 the first time (everything was damaged, including the Harley)and then went up to $250. When I said no, I want to see how they arrived at that figure for my damages, they just stopped…

    • hold our boxes hostage since we would not pay him with the Cash App

      1.0 Sharling Grummon May 02, 2022

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      Terrible Company

      We paid $2500 for a 30 box move that the company sent one person to do which would have taken him hours. So two of our company employees helped him load at least 30% of our boxes onto the truck. Then the guy had the audacity to hold our boxes hostage since we would not pay him with the Cash App (which no one had) even though we were told that we could pay with Zelle or Venmo. Then, when I called the the company, they accused us of lying and saying that we did not help load the truck (when the person on the phone wasn't even at the move). Extremely unprofessional and a company that should be shut-down because of the way they treat customers.

    • The company then charged me over $6000 on moving day.

      1.0 Matthew Page Feb 16, 2022

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      Thiefs!

      SCAM SCAM SCAM. I moved from Philly to Tampa. Us Pro Moving quoted me $1700. The company then charged me over $6000 on moving day. Then, only delivered half of my things. Now, they will not reimburse me at all. This has been one of the worst experiences in customer service in my life. I paid them $6000 to steal from me. They should be in prison!

      DO NOT USE AVOID THIS COMPANY AT ALL COSTS!

  • Some reviewers said the crew handled furniture and fragile items carefully without damage. 26%86 reviews

    • deliver within only four days and with everything intact.

      5.0 Scott Spencer Mar 26, 2021

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      Good Work

      They transferred my fully furnished three-bedroom home without a fuss from start to finish. The crew demonstrated terrific moving skills as well as deep knowledge about the industry, which made it possible for them to deliver within only four days and with everything intact. I now recommend US Pro Moving and Logistics to you. Trust me, you won’t regret it.

    • The driver and his colleague took good care of our piano in transporting it to my son's house.

      5.0 Stuart Armstrong Mar 22, 2021

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      Fabulous Move

      A very good service. The driver and his colleague took good care of our piano in transporting it to my son's house. Brilliant, thank you! I would recommend using them.

    • Good communication and took good care of my item

      5.0 Barry Heiser Feb 26, 2021

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      Good Job

      They did Good communication and took good care of my item polite and courteous. Great service and can't be beaten on price! Surely recommended for a smooth moving experience!

Review summary

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335 reviews

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Reviews

Susan Wright
Dec 11, 2021
Long-distance move from Sorrento, FL to Johnson City, TN

Missing items

Nightmare times 1000. Do NOT use this company. They contract out to other companies who destroy or lose your items. We are out 4K and have to buy all new furniture. Also, we received a box of pictures in lovely frames. The smaller bin with white lid was labeled “Framed pictures. If this is yours please call me at 4074156410. I’m missing a TV and black entertainment center. Everything else is at the dump. We are probably out 20K but I’m not filing a claim for my own sanity. They don’t answer the phone or you are #29 in line to talk to someone. They don’t answer emails. I will leave it to God to deal with them. I’m disabled and already suffer PTSD. I just couldn’t deal with this. Please call a reputable company not a broker.

Move size: 3 Bedroom Home Service cost: $4000

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Deborah Raye Laursen
Jan 25, 2022
Long-distance move from Arizona to Oregon

DO NOT USE THIS COMPANY

This company is a rip off. They quoted us $3800 for a move from Arizona to Oregon. Then they contracted with Relo who is also a rip off. Relo showed up at our door on move day and demanded $7000 more to load the truck. Under pressure we signed and paid half the amount - they didn't show up when they were supposed to (took a week longer with no response to our phone calls). When the driver showed up, we ended up missing about $3000 of our belongings and much more was damaged. ProLogistics is a rip off - when I called the first person back I spoke with to complain he hung up on me. Hope these guys fry in hell and everyone should boycot this company.

Move size: 2 Bedroom Home Service cost: $10000

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Nitikka Milton
Jan 16, 2022
Long-distance move from El Paso, TX to Phenix City, AL

Terrible service

I received a call from them due to a online inquiry I placed and they made everything sound so nice and official and affordable. They gave one quote and when I received the next call to talk about inventory in more depth I received another quote. Then they contracted out to another company that I didn’t know and I didn’t have the funds to go elsewhere due to paying them. They asked for more money when they picked up the goods and then more in cash when they delivered and they charged me a ton for wrapping my washer etc and then they unwrapped it when they delivered it I don’t understand that. Half of my belongings are gone! Completely gone! I even have things that do not belong to me! They ignore calls and emails and refuses to address issues. They told me to file a claim and I did and I have not heard anything. I am a single mother and now I am having to start over completely all the memories my kids had are gone! Shame on this company for being such crooks and lying and cheating people out of their hard earned money. All you had to do was move things from one state to another and instead you lie cheat and steal. I pray your karma comes back 10 fold to each and every one of you who have cheated and stolen from innocent people! I spent thousands with you guys and it was a move from hell. You guys need to find a new job.

I spent my savings moving and now I don’t have any of my keep sakes that I have had for years because they have been stolen. PLEASE PLEASE PLEASE USE ANOTHER COMPANY! Do not believe anything they say!!!

Move size: 3 Bedroom Home Service cost: $70000

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Matthew Page
Feb 16, 2022
Long-distance move from Pennsylvania to Florida

Thiefs!

SCAM SCAM SCAM. I moved from Philly to Tampa. Us Pro Moving quoted me $1700. The company then charged me over $6000 on moving day. Then, only delivered half of my things. Now, they will not reimburse me at all. This has been one of the worst experiences in customer service in my life. I paid them $6000 to steal from me. They should be in prison!

DO NOT USE AVOID THIS COMPANY AT ALL COSTS!

Move size: 1 Bedroom Home Service cost: $6000

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Sharling Grummon
May 02, 2022
Local move within Nashville, TN

Terrible Company

We paid $2500 for a 30 box move that the company sent one person to do which would have taken him hours. So two of our company employees helped him load at least 30% of our boxes onto the truck. Then the guy had the audacity to hold our boxes hostage since we would not pay him with the Cash App (which no one had) even though we were told that we could pay with Zelle or Venmo. Then, when I called the the company, they accused us of lying and saying that we did not help load the truck (when the person on the phone wasn't even at the move). Extremely unprofessional and a company that should be shut-down because of the way they treat customers.

Move size: Commercial Move Service cost: $2500

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John Myers
May 09, 2022
Vehicle shipment from Delta, CO to Stafford, VA

Beware! Terrible company

I will admit I was shopping for prices, which turned into a huge mistake. I hope this will keep you from the same.

I needed to move from Colorado to Virginia a small household with one bedroom, washer and dryer, living room, and a harley. US Pro quoted me around $5000 for the move.

Here are the consolidated facts:

US PRO doesn’t move anything, they find a mover for you and you are contractually bound to them. The only thing you do is pay US PRO for that service. Afterwards, they wash their hands and have nothing to do with you.

The mover that comes to your house is not bound to the price given by US PRO. They underestimated my belongings (or the mover over estimated) and my price for the move doubled (They said the Harley would have to take a whole truck, but when they delivered I was a half truck, with everything damaged that they packed correctly in Colorado).

The Claims Department is just that, no kidding, that is the name of the company that handles claims for US PRO. They offered me $150 the first time (everything was damaged, including the Harley)and then went up to $250. When I said no, I want to see how they arrived at that figure for my damages, they just stopped communicating. I have called them once a month (I moved in January 2021 with delivery to Virginia in March 2021) since June of 2021 and still no money.

Do yourself a favor: hire a competent company that moves your goods themselves and pay what you think is too much. In the end you will save money. As for US PRO moving and logistics, they are dubious at best, and I advise not to do business with them. I am certain with the volumes of legal jargon that they make you sign that they have some sort of “legal”right, but not morally. I would talk to an attorney and try to squeeze what they owe me, but I doubt it would be worth my time and energy in the end.

Learn from my mistake and find a better mover!

Vehicle: Harley Davidson Electra Glide Move size: 1 Bedroom Home Service cost: $8000

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Nicole Murray
Jul 25, 2020
Long-distance move from Narrowsburg, NY to Redmond, WA

Best ever experience ever!

You don't have to worry of broken stuff or damaged floor because they're really know what they're doing and use the proper equipment. Would definitely use them again. Thank you US Pro Moving and Logistics for an amazing and stress free move. I am so happy with your service.

Move size: 3 Bedroom Home Service cost: $6500

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Terry Jackson
Aug 14, 2020
Long-distance move from Bancroft, WI to Greensboro, AL

Great job!

We called US Pro Moving and Logistics last minute and they showed up on time worked harder than most moving men. I've ever seen work and never stopped even when I offered to pay for a 10 minute water break unbelievable they did a great job I'll be forever thankful I would recommend them to anybody.

Move size: 1 Bedroom Home Service cost: $1200

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Angela Mason
Aug 19, 2020
Long-distance move from Hanna, IN to Madera, CA

We will use them again in the future!

Very professional and affordable moving company. The cost to move and the time to pack our stuff and move was accurate and we were impressed by their professionalism and courtesy during the entire process. I would highly recommend this company to friends and family.

Move size: 2 Bedroom Home Service cost: $4700

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Carolyn Thefeast
Aug 22, 2020
Long-distance move from Killarney, FL to Glassboro, NJ

Melvin and Ryan did a fantastic job!

They came a few mins before, were courteous, polite, efficient and fast! I wasn't even done packing, but they were patient. And they were very professional. Thank you US Pro Moving and Logistics!

Move size: 2 Bedroom Home Service cost: $5397

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Kat Simmonds
Aug 24, 2020
Long-distance move from Java Center, NY to New Orleans, LA

They are recommended team of movers.

The team at this moving Company is nice and professional while I enjoyed a three-story house I was just loving it. When I asked for a quotation, they were very sensitive and very welcoming. Even a guy was immune to the cats and was riding like a pro. They came with all the necessary tools and took care to protect all my things.

Move size: 2 Bedroom Home Service cost: $4700

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Mark Wyckoff
Jul 27, 2020
Long-distance move from Eastman, WI to Kansas City, MO

My stuff was sound and safely transferred.

There are not so many moving companies which you can trust whole heatedly. But this US Pro Moving and Logistics and their team made me fall in love with their work. The respect and humbleness they showed over all was great. I really am happy and satisfied with everything. Everything went well.

Move size: 2 Bedroom Home Service cost: $5200

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Raeann Dumke
Sep 15, 2020
Local move within Boca Raton, FL

Great service.

Great service and very efficient super friendly service! Thank you so much for helping me move! You were amazing!

Move size: Studio Service cost: $3273

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Ahmed Ezzeldin
Sep 15, 2020
Long-distance move from Atlanta, GA to Raleigh, NC

Y’all were amazing.

Y’all were amazing thanks for helping me to move. They made moving in so simple and easy for me. Gave me less stress than the last time I moved to a new house.

Move size: 4+ Bedroom Home Service cost: $3750

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Lauren Barry
Sep 15, 2020
Long-distance move from Dallas, TX to Atlanta, GA

Amazing experience, will come back again!

Loved the positive vibes and easy to work with. I will be for sure coming back to this service. It was smooth working with them!

Move size: 3 Bedroom Home Service cost: $3521

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Clare Green
Sep 16, 2020
Long-distance move from Dardanelle, CA to Boston, MA

Nothing was stolen or damage.

This bunch of guys is very friendly and polite. I admire what they did with my move. They had a proper team. Everything was done in right schedule. I was not disappoint. And call them for quality service. You will not be disappointed.

Move size: 3 Bedroom Home Service cost: $6674

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Madison Zoe
Sep 16, 2020
Long-distance move from Cumming, GA to Frisco, TX

Amazing job!

Thank you guys so much! Everything was handled smoothly! I love the professional experience as well as a stress free time!

Move size: 1 Bedroom Home Service cost: $2459

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Lisa Kelley
Sep 16, 2020
Long-distance move from Helena, MT to Erie, PA

Very mean.

Very pushy, called me a liar for not having my wallet at work, "Do you think I'm a kid?" Absolutely left my mother and I flabbergasted at how rude he was. So unprofessional and very appalled.

Move size: Partial Move Service cost: $3000

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Gabby Soblotne
Sep 16, 2020
Local move from Miami Beach, FL to West Palm Beach, FL

Great Service.

This company provided 10/10 service. Not only where the workers polite, they were professional. On time and fast paced. I would definitely recommend this company to anyone who likes a job not only done quick, but in good hands as well.

Move size: 3 Bedroom Home Service cost: $400

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Carmel Ellis
Sep 17, 2020
Long-distance move from Gardner, KS to Eden Prairie, MN

They showed up on time, went right to work.

I picked US Pro Moving and Logistics due to the consistent reviews and flat-rate pricing. I appreciate them using a protective rubber roll-out over the floor to avoid getting the new carpet dirty. I'd absolutely use them again and have already recommended them.

Move size: 2 Bedroom Home Service cost: $4157

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Denise Roberts
Sep 17, 2020
Long-distance move from Hilliard, FL to Burbank, CA

Would definitely recommend!

Everything, from the sales person, the dispatcher calling to see how the move was going, and the actual moving team of three have been exceptional! The experience included moves to temporary housing while I was renovating and storage of items for an extended period of time.

Move size: 2 Bedroom Home Service cost: $7280

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Dane Vitagliano
Sep 17, 2020
Local move within Tobyhanna, PA

Moving.

Love how they work. I highly recommend going to them . They were on time and careful . Whoever is looking for a good company call them.

Move size: 2 Bedroom Home Service cost: $155

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Jaden King
Sep 17, 2020
Long-distance move from Louisville, KY to Mobile, AL

Great service.

I was very pleased with the service! Everything was handled smoothly and it was a very professional handled job!

Move size: 1 Bedroom Home Service cost: $3427

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Francisco Trabazo
Sep 18, 2020
Long-distance move from Boca Raton, FL to Queens Village, NY

In state moving.

I enjoyed this company’s service very much, they were very respectful and helpful. They were on time and careful with their work. Highly recommend!!

Move size: 1 Bedroom Home Service cost: $2457

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Barry Morgan
Sep 18, 2020
Long-distance move from Galena, IL to Kansas City, MO

Great Job!

They persevered from start to finish with great energy and enthusiasm. Some of our objects were very heavy and they just got it done. I would recommend this to anyone looking to move with no headaches.

Move size: 2 Bedroom Home Service cost: $3420

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About US Pro Moving and Logistics LLC

3.2 from 335 reviews · West Palm Beach, FL movers

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US Pro Moving and Logistics LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 333 Southern Blvd #400, West Palm Beach, FL, 33405, but movers usually cover a much larger area.

Company Notes

Our combined relocation experience makes us a leader in the moving industry. We are committed to supporting you throughout the entire moving process. We believe that communication, transparency and a personalized moving plan for each client are the key to our continued success.

Licenses & Certificates for US Pro Moving and Logistics LLC

Companies that transport household goods within Florida like US Pro Moving and Logistics LLC have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the US Pro Moving and Logistics LLC license numbers for the government record information:

ICC MC number: 1081435
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3372590
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is US Pro Moving and Logistics LLC cost for interstate moves?

From 11914 reviews of people moving long ditance, we concluded that the market average costs are around $4858 when moving long-distance.

For US Pro Moving and Logistics LLC, we estimate that their average long-distance moving costs will be around $3412, based on 269 long distance moving reviews.

This could mean that long-distance moving services costs of US Pro Moving and Logistics LLC for moving between states is cheaper with about 30% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed US Pro Moving and Logistics LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on US Pro Moving and Logistics LLC - a professional company located in 333 Southern Blvd #400, West Palm Beach, FL, 33405. Discover West Palm Beach, Florida moving companies.

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