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US Pro Moving and Logistics LLC

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335 reviews

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Address: 333 Southern Blvd #400, West Palm Beach FL, 33405

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Site: movingpros.org

Phone: (833) 380-8421

Email: info@movingpros.org

States of operation: Alabama, Arizona, Arkansas, California, Colorado, Connecticut, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Minnesota, Mississippi, Montana, Nevada, New Hampshire, New Jersey, New Mexico, New York, North Carolina, North Dakota, Ohio, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, Washington DC, West Virginia, Wisconsin, Wyoming ..see more

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US Pro Moving and Logistics LLC About Reviews Costs License Contact

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US Pro Moving and Logistics LLC

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$ 3412

Interstate move average

29% less than market avg.

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Review summary

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3.2

335 reviews

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Diana L Mackenzie

Aug 07, 2021

Long-distance move from Naugatuck, CT to Bradenton, FL

Nightmare move from CT to FL

I hired Pro Movers in January 2021 for a move from CT to Fl on 2/26/21. I signed an online contract and gave them a deposit. As an inexperienced mover I completely missed the part of their actually not being the movers but brokers. The company Reliable Movers out of Fort Lee, NJ turned out to be a nightmare. My inventory was delivered to Fl on 3/7 with a broken table and two missing items, a secretary desk and a Lane hope chest. The desk was found in their warehouse in NJ, the hope chest turned up in Texas where it sat in a warehouse for 3 months. By the time I received both items on 6/8 they were destroyed beyond repair.

I was told by Pro Movers that my furniture was covered 100% but according to Reliable Movers I am covered for $.60 a lb. As of today, 8/6, there is no solution to this issue. The hope chest is from 1965 and not replaceable and neither is the desk. My complaint is the dishonesty from both companies but most of all from Pro Movers as they took $1000 from me in down payment and never informed me that they were not my movers. The move actually cost me twice what I was quoted even after their cut.

As a senior living on a fixed income, this was not the way I wanted to start my retirement. I down sized before moving to take the stress and cost down which wasn't the case. The anxiety these two companies caused me, well you can't put a price tag on that.

Caveat emptor. Never, ever use these 2 agencies.

Move size: 1 Bedroom Home Service cost: $3725

Wendy S Wilkins

Aug 24, 2021

Long-distance move from Saint Paul, MN to Daphne, AL

DO NOT USE THIS COMPANY!!! CRAP!!! LOST ITEMS!!

They are so happy to give you a quote but it becomes 3x what was quoted. Can never reach anyone without a 30 min hold. $2000 move turned into 3K AND THEY LOST MY ITEMS!! 40" TV antique nightstand, several boxes damaged And they are NOT ACCOUNTABLE for ANYTHING!! Filed a claim but the claims department is never available to give me status on my claim. ABSOLUTE BS COMPANY DO NOT USE!!!!!

Move size: 2 Bedroom Home Service cost: $3300

Sandra Pecor

Oct 25, 2021

Long-distance move from Rochester, WA to Weaubleau, MO

Scam

After reading the 5 star reviews you can pick out all the fake information! They never mention the moving company actually contracted through US PRO, and US Pro is a broker! They are not BBB accredited, and all the companies they hire are not BBB accredited! Paid $31,000 to move and had $46,000 in damaged/destroyed or missing/stolen items from the company they hired! Stay away! Once your stuff is delivered and you complain they will not answer emails or phone calls!

Move size: 3 Bedroom Home Service cost: $31000

Nitikka Milton

Jan 16, 2022

Long-distance move from El Paso, TX to Phenix City, AL

Terrible service

I received a call from them due to a online inquiry I placed and they made everything sound so nice and official and affordable. They gave one quote and when I received the next call to talk about inventory in more depth I received another quote. Then they contracted out to another company that I didn’t know and I didn’t have the funds to go elsewhere due to paying them. They asked for more money when they picked up the goods and then more in cash when they delivered and they charged me a ton for wrapping my washer etc and then they unwrapped it when they delivered it I don’t understand that. Half of my belongings are gone! Completely gone! I even have things that do not belong to me! They ignore calls and emails and refuses to address issues. They told me to file a claim and I did and I have not heard anything. I am a single mother and now I am having to start over completely all the memories my kids had are gone! Shame on this company for being such crooks and lying and cheating people out of their hard earned money. All you had to do was move things from one state to another and instead you lie cheat and steal. I pray your karma comes back 10 fold to each and every one of you who have cheated and stolen from innocent people! I spent thousands with you guys and it was a move from hell. You guys need to find a new job.

I spent my savings moving and now I don’t have any of my keep sakes that I have had for years because they have been stolen. PLEASE PLEASE PLEASE USE ANOTHER COMPANY! Do not believe anything they say!!!

Move size: 3 Bedroom Home Service cost: $70000

Susan Wright

Dec 11, 2021

Long-distance move from Sorrento, FL to Johnson City, TN

Missing items

Nightmare times 1000. Do NOT use this company. They contract out to other companies who destroy or lose your items. We are out 4K and have to buy all new furniture. Also, we received a box of pictures in lovely frames. The smaller bin with white lid was labeled “Framed pictures. If this is yours please call me at 4074156410. I’m missing a TV and black entertainment center. Everything else is at the dump. We are probably out 20K but I’m not filing a claim for my own sanity. They don’t answer the phone or you are #29 in line to talk to someone. They don’t answer emails. I will leave it to God to deal with them. I’m disabled and already suffer PTSD. I just couldn’t deal with this. Please call a reputable company not a broker.

Move size: 3 Bedroom Home Service cost: $4000

Sharling Grummon

May 02, 2022

Local move within Nashville, TN

Terrible Company

We paid $2500 for a 30 box move that the company sent one person to do which would have taken him hours. So two of our company employees helped him load at least 30% of our boxes onto the truck. Then the guy had the audacity to hold our boxes hostage since we would not pay him with the Cash App (which no one had) even though we were told that we could pay with Zelle or Venmo. Then, when I called the the company, they accused us of lying and saying that we did not help load the truck (when the person on the phone wasn't even at the move). Extremely unprofessional and a company that should be shut-down because of the way they treat customers.

Move size: Commercial Move Service cost: $2500

John Myers

May 09, 2022

Long-distance move from Delta, CO to Stafford, VA

Beware! Terrible company

I will admit I was shopping for prices, which turned into a huge mistake. I hope this will keep you from the same.

I needed to move from Colorado to Virginia a small household with one bedroom, washer and dryer, living room, and a harley. US Pro quoted me around $5000 for the move.

Here are the consolidated facts:

US PRO doesn’t move anything, they find a mover for you and you are contractually bound to them. The only thing you do is pay US PRO for that service. Afterwards, they wash their hands and have nothing to do with you.

The mover that comes to your house is not bound to the price given by US PRO. They underestimated my belongings (or the mover over estimated) and my price for the move doubled (They said the Harley would have to take a whole truck, but when they delivered I was a half truck, with everything damaged that they packed correctly in Colorado).

The Claims Department is just that, no kidding, that is the name of the company that handles claims for US PRO. They offered me $150 the first time (everything was damaged, including the Harley)and then went up to $250. When I said no, I want to see how they arrived at that figure for my damages, they just stopped communicating. I have called them once a month (I moved in January 2021 with delivery to Virginia in March 2021) since June of 2021 and still no money.

Do yourself a favor: hire a competent company that moves your goods themselves and pay what you think is too much. In the end you will save money. As for US PRO moving and logistics, they are dubious at best, and I advise not to do business with them. I am certain with the volumes of legal jargon that they make you sign that they have some sort of “legal”right, but not morally. I would talk to an attorney and try to squeeze what they owe me, but I doubt it would be worth my time and energy in the end.

Learn from my mistake and find a better mover!

Move size: 1 Bedroom Home Service cost: $8000

Nicole Murray

Jul 25, 2020

Long-distance move from Narrowsburg, NY to Redmond, WA

Best ever experience ever!

You don't have to worry of broken stuff or damaged floor because they're really know what they're doing and use the proper equipment. Would definitely use them again. Thank you US Pro Moving and Logistics for an amazing and stress free move. I am so happy with your service.

Move size: 3 Bedroom Home Service cost: $6500

Charlie Dean

Aug 31, 2020

Long-distance move from Tappan, NY to Inverness, FL

Good team!

We received a call from the manager and he helped us get through the movement information. He took an inventory of what we want to move and based on that price, so it was very fair. The movers arrive on time and easily get the job done. They ensure items that might be damaged are wrapped. We had no break whatsoever.

Move size: 1 Bedroom Home Service cost: $1240

Terry Jackson

Aug 14, 2020

Long-distance move from Bancroft, WI to Greensboro, AL

Great job!

We called US Pro Moving and Logistics last minute and they showed up on time worked harder than most moving men. I've ever seen work and never stopped even when I offered to pay for a 10 minute water break unbelievable they did a great job I'll be forever thankful I would recommend them to anybody.

Move size: 1 Bedroom Home Service cost: $1200

Sally Harman

Aug 26, 2020

Long-distance move from Hamilton, IN to Greeley, CO

These guys did a fantastic job.

Moving doesn't have to be a stressful experience, if you hire US Pro Moving and Logistics. Our moving team, headed up by Mark was careful with our belongings. The move was completed almost to the time estimated and everything arrived in great condition.

Move size: 1 Bedroom Home Service cost: $1200

Benjamin John

Aug 29, 2020

Long-distance move from Indiantown, FL to Tulsa, OK

Do not hesitate!

US Pro Moving and Logistics and their movers were great to me. Did a good job with their guys to move my mom from FL to OK. The whole process was seamless. We were very impressed with everyone that was involved from the packing up stage to the delivery of her things. Highly recommended!

Move size: 2 Bedroom Home Service cost: $5200

Angela Mason

Aug 19, 2020

Long-distance move from Hanna, IN to Madera, CA

We will use them again in the future!

Very professional and affordable moving company. The cost to move and the time to pack our stuff and move was accurate and we were impressed by their professionalism and courtesy during the entire process. I would highly recommend this company to friends and family.

Move size: 2 Bedroom Home Service cost: $4700

Carolyn Thefeast

Aug 22, 2020

Long-distance move from Killarney, FL to Glassboro, NJ

Melvin and Ryan did a fantastic job!

They came a few mins before, were courteous, polite, efficient and fast! I wasn't even done packing, but they were patient. And they were very professional. Thank you US Pro Moving and Logistics!

Move size: 2 Bedroom Home Service cost: $5397

Kat Simmonds

Aug 24, 2020

Long-distance move from Java Center, NY to New Orleans, LA

They are recommended team of movers.

The team at this moving Company is nice and professional while I enjoyed a three-story house I was just loving it. When I asked for a quotation, they were very sensitive and very welcoming. Even a guy was immune to the cats and was riding like a pro. They came with all the necessary tools and took care to protect all my things.

Move size: 2 Bedroom Home Service cost: $4700

Mark Wyckoff

Jul 27, 2020

Long-distance move from Eastman, WI to Kansas City, MO

My stuff was sound and safely transferred.

There are not so many moving companies which you can trust whole heatedly. But this US Pro Moving and Logistics and their team made me fall in love with their work. The respect and humbleness they showed over all was great. I really am happy and satisfied with everything. Everything went well.

Move size: 2 Bedroom Home Service cost: $5200

Raeann Dumke

Sep 15, 2020

Local move within Boca Raton, FL

Great service.

Great service and very efficient super friendly service! Thank you so much for helping me move! You were amazing!

Move size: Studio Service cost: $3273

Ahmed Ezzeldin

Sep 15, 2020

Long-distance move from Atlanta, GA to Raleigh, NC

Y’all were amazing.

Y’all were amazing thanks for helping me to move. They made moving in so simple and easy for me. Gave me less stress than the last time I moved to a new house.

Move size: 4+ Bedroom Home Service cost: $3750

Lauren Barry

Sep 15, 2020

Long-distance move from Dallas, TX to Atlanta, GA

Amazing experience, will come back again!

Loved the positive vibes and easy to work with. I will be for sure coming back to this service. It was smooth working with them!

Move size: 3 Bedroom Home Service cost: $3521

Clare Green

Sep 16, 2020

Long-distance move from Dardanelle, CA to Boston, MA

Nothing was stolen or damage.

This bunch of guys is very friendly and polite. I admire what they did with my move. They had a proper team. Everything was done in right schedule. I was not disappoint. And call them for quality service. You will not be disappointed.

Move size: 3 Bedroom Home Service cost: $6674

Madison Zoe

Sep 16, 2020

Long-distance move from Cumming, GA to Frisco, TX

Amazing job!

Thank you guys so much! Everything was handled smoothly! I love the professional experience as well as a stress free time!

Move size: 1 Bedroom Home Service cost: $2459

Lisa Kelley

Sep 16, 2020

Long-distance move from Helena, MT to Erie, PA

Very mean.

Very pushy, called me a liar for not having my wallet at work, "Do you think I'm a kid?" Absolutely left my mother and I flabbergasted at how rude he was. So unprofessional and very appalled.

Move size: Partial Move Service cost: $3000

Gabby Soblotne

Sep 16, 2020

Local move from Miami Beach, FL to West Palm Beach, FL

Great Service.

This company provided 10/10 service. Not only where the workers polite, they were professional. On time and fast paced. I would definitely recommend this company to anyone who likes a job not only done quick, but in good hands as well.

Move size: 3 Bedroom Home Service cost: $400

Carmel Ellis

Sep 17, 2020

Long-distance move from Gardner, KS to Eden Prairie, MN

They showed up on time, went right to work.

I picked US Pro Moving and Logistics due to the consistent reviews and flat-rate pricing. I appreciate them using a protective rubber roll-out over the floor to avoid getting the new carpet dirty. I'd absolutely use them again and have already recommended them.

Move size: 2 Bedroom Home Service cost: $4157

Denise Roberts

Sep 17, 2020

Long-distance move from Hilliard, FL to Burbank, CA

Would definitely recommend!

Everything, from the sales person, the dispatcher calling to see how the move was going, and the actual moving team of three have been exceptional! The experience included moves to temporary housing while I was renovating and storage of items for an extended period of time.

Move size: 2 Bedroom Home Service cost: $7280

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Company Info

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US Pro Moving and Logistics LLC has registered their account, so they will be able to see and respond to your reviews publicly.

Their address is 333 Southern Blvd #400, West Palm Beach, FL, 33405, but movers usually cover a much larger area.

Company Notes

Our combined relocation experience makes us a leader in the moving industry. We are committed to supporting you throughout the entire moving process. We believe that communication, transparency and a personalized moving plan for each client are the key to our continued success.

Licenses & Certificates for US Pro Moving and Logistics LLC

Companies that transport household goods within Florida like US Pro Moving and Logistics LLC have to register annually with the Department of Agriculture and Consumer Services. The Bureau of Compliance is the responsible regulatory authority that manages intrastate movers. Movers should be registered with the FMCSA to operate interstate.

To legitimately perform interstate moves, moving companies must be registered with the FMSCA (Federal Motor Carrier Safety Administration). Click on the US Pro Moving and Logistics LLC license numbers for the government record information:

ICC MC number: 1081435
(Interstate Commerce Commission Motor Carrier number)

US D.O.T.: 3372590
(US Department of Transportation number)

Local State License: not provided

Want more detailed information on licenses? See our detailed guide on moving company regulations here.

What is US Pro Moving and Logistics LLC cost for interstate moves?

From 11187 reviews of people moving long ditance, we concluded that the market average costs are around $4832 when moving long-distance.

For US Pro Moving and Logistics LLC, we estimate that their average long-distance moving costs will be around $3412, based on 269 long distance moving reviews.

This could mean that long-distance moving services costs of US Pro Moving and Logistics LLC for moving between states is cheaper with about 29% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed US Pro Moving and Logistics LLC. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on US Pro Moving and Logistics LLC - a professional company located in 333 Southern Blvd #400, West Palm Beach, FL, 33405. Discover West Palm Beach, Florida moving companies.

*MoveAdvisor may not be affiliated with US Pro Moving and Logistics LLC and the estimates may be provided from other professional movers in our network.