United Transportation Moving & Storage

Worst moving experience I have ever had. Once the truck showed up and they were half way done loading it we where told there wouldn't be enough room on it for all my household items. We had to leave a fairly new washer and dryer behind while at the same time getting charge an extra $1000 from their quote. Barbara their sales rep refused to give any discount on what we had to leave behind. They lost a brand new comforter still in the original packing from the store we purchased it from two days before we moved.

Service cost: $3753

Awesome moving company! While I was stopped in LA recently after a work trip but before flying home, a friend used United Transport Moving & Storage to re-locate both his home and home office to a new residence in the city. The process was speedy, efficient, cost-effective, and highly/professionally communicative. He had nothing but great things to say about their services and I witnessed the proof myself during the process. Highly recommended for those in north LA and surrounding areas.

Service cost: $400

If anybody has ever moved, you know finding a reliable, honest company is a very hard thing to do. I spoke with several companies. Their phone reps were pushy and seemed to just want to collect payment and rush on to the next caller. My rep at United Transportation Moving And Storage was the total opposite. She was patient and walked me through the entire process. She wanted to be sure that we covered everything so there were no surprises come moving day. Would highly recommend them if you want someone friendly And reliable!

Move size: 4 Bedroom Home Service cost: $4782

I have been dealing with this company for a move that occurred LAST YEAR in June-July 2016. I went through the entire process of having our goods destroyed by their shoddy work and filing a claim with Anthem. Anthem APPROVED my claim MONTHS ago and this company WILL NOT reimburse me at all for the damage that they caused! The owner says they will not pay me anything because I have posted NEGATIVE reviews and ruined the reputation of his company. Well, I will continue to post negative reviews to let people know that company is a DISASTER - PLEASE DO NOT USE THEM!! You will DEFINITELY regret it!!

Move size: 2 Bedroom Home Service cost: $6544

Run away! They claim in their emails to have an A+ BBB rating, but actually are not even members and have and multiple complaints against them.These people have held my things hostage for over 2 months now because I refuse to give into their extortion. They jacked up the price on moving day by 32%, adding surprise "fees." When I called several times asking to speak to a supervisor, they hung up on me. They refused to give me the location of my property. They won't respond to emails. Now they say if I don't give them what they demand ($2201.98 ABOVE agreed upon price) that not only will they keep my things, but charge me for storage. Be warned, you agree on a contract, and they send one with different wording for your signature. There seems to be no actual management that you can speak with, just the ringleader dispatcher that growls in his heavy Russian accent "too bad-you sign contract!" Horrible people with no ethics. Save yourself; get a binding contract from another company, and go with another company.

Move size: 2 Bedroom Home Service cost: $6897

I wanted to say thank you to united transportation movin. And storage for a wonderful customer service , you moved my family from California to Idaho , the formen Hector , Fransico and Manuel work hard and took good care of all my belongings , very professional the price did not change , and thank you to the representive Tammy , for quote and price everything was as promised and the Boris the driver gave me good delivery no damage , no scratches and no missing items . Love them will use them again . I highly recommend .

Move size: 2 Bedroom Home Service cost: $3800

If I Could Give 20 stars I WOULD! THEY WERE ABSOLUTELY AMAZING!! From Beginning To End.. When they arrived at the Location at 6 a.m. they packed up my Entire place in an hour. And we Were On Our way to Arizona ! When we All arrived they were already there and waiting! And My Place was unpacked within an Hour and they were on there way back to L.a.! I have to say I'm So Impressed with these guys and there efficiency , professionalism, and hard work and I have NEVER seen such fast workers with quality service!! I WOULD Recommend this company a Million times over!! Thank You guys for Making this Big Move Soo Easy and pleasant!!

Move size: 1 Bedroom Home Service cost: $1325

This company deserves zero stars. We hired them for a move from Northern Ca to Southern Ca. I was notified on Friday night that the truck broke down and they probably were not going to make the Saturday pick up.. I waited until Saturday and did not hear from them I called and they advised they would NOT be there.. (A phone call from them would have been nice). We then had to rent a truck to make the move a reschedule was not option. Because they did not make the move I requested my deposit be refunded.. I was given the run around for more than a week, I was even told that I agreed to a reschedule which was completely untrue. I would stay as far away from this company as possible..

Move size: 2 Bedroom Home Service cost: $1460

3 days late for pick up, and three business days late for drop off (took 17 business days total for our stuff to arrive) and then 4 boxes were missing .. and during the whole process we had to keep calling asking for the updates, never saw the final weight certificate or way they calculated the final total (again had to call them TWICE on day of drop off asking for answers and of course got the turn around that sales can’t access that info but dispatch can?? Wait wait SALES can’t see how they finalized our weight and price??) fingers crossed we see those 4 missing boxes soon and we are going to nervously open our crushed boxes now.

Move size: 3 Bedroom Home Service cost: $6800

I received a quote for my long distance move from an associate and took the initial deposit at 8 in the morning. But was not able to reach her from the next day. I called their office number on the move day and no response. I took a few hours permission from work for the move. Then I went back to work thinking that they are not going to show up. They called me an hour later and the owner kept repeating ‘I will provide you good service and we have a truck leaving to Texas tomorrow, your shipment will reach in 3 days’ multiple times. Then I went back to my apartment and the movers came and moved the household. The mover guy gave me a quote that had a higher price than what was finally issued by the associate on the call. Then he asked me a picture of my credit card and license to charge the remaining amount. He said trust me brother, I will delete them after I charge you the correct amount. I told him I can make online payment or through a call. But I cannot give those pictures. Finally he looked upset and left. I tried to call the office after few days to check status and the owner had an angry tone while speaking and said you should not call at 9 am. The office opens only at 10, call after 10. Then I called after few hours and they said the shipment will be at the destination 2 weeks later. Then there was another lady who called to take the payment. She asked me to pay cash to the truck driver. I told I will can pay money order or check. I cannot pay cash, finally she agreed. When I asked what happened to 4 day delivery, she came up with some story. Just one person turned up the complete the move. It was an horrifying experience. I was completely in the dark about where my shipment is and if they will loot me off the deposit. Even after removing multiple things out of my move list they charged higher than what they promised. They have part timers work for them with good English to make them look professional. Until they get the money, they will promise you within a week delivery. I heard all the positive reviews online about them are fake and they usually pay them few bucks to give a positive review.. SCAMMERS.

Move size: 1 Bedroom Home Service cost: $1300

NEVER USE THIS COMPANY!! They should not even be in business. We continue to go through the tedious process of trying to get information regarding the loss OF ALL OF OUR STUFF at the hands of these crooks. They don’t keep us updated about the fire where our stuff was apparently burned, gave no explanation why our stuff was in storage when it was supposed to be delivered to Alabama the next week and are so flippant about our loss that we can’t even get a refund for the money paid on pick up. The claims process is a joke. Please, use any other company, I beg you. They are not reputable and while moving sucks in general, they have made this a nightmare no body should endure. I am happy to detail exactly how they treated us, just respond to this review and I will reach out. They are terrible.

Move size: 4 Bedroom Home Service cost: $8000

Given the amount of things I had, I really needed a moving company’s help. I did a lot of research online and finally settled on hiring United Transportation . Their reputation precedes them and they really proved why that is. They really employ the most capable movers. The four men I got were all very well trained and had enough experience to conduct this move. Their packing skills were good and they had no trouble loading everything to the van. They arrived on time and made the delivery on time as well. I have very high regards for this amazing company.

Move size: 2 Bedroom Home Service cost: $2487

I hired United Transportation because they were recommended by a colleague who had a very good experience with them, and we were not disappointed-this move went easier than I could have hoped. From the initial call (spoke with Anna) to the moment the movers left our new home, we felt we were greatly taken care of by people who are committed to their work.

Francisco and his team showed up  on time and very professional explained how the process would go, and he and his team began working.  They were all friendly and could be counted on to patiently answer questions or address concerns during the packing/moving process. One detail I particularly appreciated was that they were patient when we did a walk-through of the house after they had packed everything and we discovered there were items I had missed; they had a great attitude and packed the last remaining items, then they were off. The delivery went smooth Nick and his crew re-assembled my furniture; they were even patient enough to re-arrange furniture after they'd set it down since I hadn't thought ahead of time how I wanted the couches arranged. I hope we do not need to move again but if we do, I won't hesitate to use United Transportation again. Thank you!

Move size: 2 Bedroom Home Service cost: $2381

I believe it is purely luck on what type of service you get from these companies. The least they can do is stand by their business which United Transportation clearly does not.
I had a great conversation with Tammy, their salesperson, whom I gave a thorough list of another company’s walkthrough of my apartment. She gave me an estimate and assured me that the price would not go up. I sold a lot of the stuff in the list including two bicycles, one queen bed, a wardrobe, closet thinking that the price should go down given the size of these.
The day of the move, they were supposed to arrive between 8-10 am. Since I was the first I thought there was not much room for mistakes. They arrived around 3pm. First red flag.
The movers were nice and efficient, but once they did “their” walkthrough my price had stayed the same with a new “fee” even though I sold all that stuff. I was not in the mood so no problem, I’ll pay.
The guy told me to put the next day in the delivery time that way they would ship it ASAP and he said it should take between 7-14 business days.
After 7 business days I called to check where in the US my stuff could be. IT HAD NOT LEFT THE WAREHOUSE. I had to call for 3 days so they could figure out what happened. Another 7 business days go by and I call again and had to talk to Ben, their “Manager” who has no idea what is going on and could care less of what their customers think. He said he apologized for the confusion and would see what he could do.
Don’t expect them to call with updates because they won’t. Also don’t expect an answer every time you call because they will not answer every day.
It has been a month now since they picked up my stuff and I have no idea where in the US my things could be. Last I heard they would arrive today, but after finally getting them on the phone they pushed the delivery by another week.
Who knows when my stuff will get here but I would stay away from this company.
I know moving is a pain but at least go with a company that accepts their mistakes and somehow makes up for them.

Move size: 1 Bedroom Home Service cost: $2700

Last month I was looking for a moving company to move from Atlanta ga to Los Angeles California, after putting my info on moving.com website I got several quotes from different companies, I decided to go with United moving and storage because they gave me the cheapest quote and assured me my price will not increase during the moving process, on the day of my move the crew showed up on time and packed up my apartment very fast and very professional.
Price did not increase, and the quote I received over the phone was the same as the final price, they even offered me 1 month free storage though I didn’t need storage so I didn’t use it, my stuff got to Los Angeles 10 days later with no damages and the delivery was very pleasant, I totally recommend anyone that needs a moving company, to use United transportation moving & storage. They are honest and very transparent about everything during the move process.

Move size: 1 Bedroom Home Service cost: $2450

United Transportation Moving and Storage is a terrible company that does not have any standards, does not care about your property or delivering it on schedule and they don't care how this affects you and your families life. I will outline what happened to me and my family below but hopefully you will learn from my mistake and just pass on them right now. Everyone should be passing on this company right now.

United Transportation Moving and Storage picked up my load from Los Angeles the morning of 6/20. That experience in of itself was terrible however, upon completion, the lead manager told me the load would take anywhere from 7-10 business days to deliver to Connecticut. Their contract says up to 21 days. After not hearing anything from United Transportation and with almost 3 weeks having gone by, I called their office on 7/8 to see where my belongings were. Keep in mind my family and kids were living off folding table furniture as we had none of our belongings. After two calls and 3 hours of research they said my furniture was still in los angeles and was scheduled to leave in 2-3 days. Then it would be 10 business days from then before I received it.

Then, to add insult to injury, the supervisor was on vacation, the manager was also the supervisor, and there was no one I could escalate to for two weeks. They didn't care that they were breaking their own contract, they didn't care that it was a hardship for me and my children they just matter of fact stated that and then practically hung up on me.

I don't know how companies like this remain in operation but they are the worst and I will never work with them again. I will be taking further action, legal if necessary, should my things not arrive with the new updated schedule.

Move size: 4 Bedroom Home Service cost: $5235

I recently moved from CA to AZ and I hired United Transportation.
I was more than happier with my movers.
The pickup process went smoothly. Everything was loaded and packed nicely. I was not ready to move in. Tami provided me with free storage. Once I was ready to move in I reached out to Tami and she helped me to
schedule my delivery dates.
On the day of delivery, everything went smoothly as well with no issues. After delivered, everything arrived in perfect condition.
I will gladly and strongly recommend United Transportation to anyone who is moving.

Move size: 3 Bedroom Home Service cost: $2065

I moved with United Transportation few weeks ago. This company did an amazing job on moving my items. The day of the move they showed up on time and helped me finish packing my boxes. Then they wrapped all my furniture in less then two hours they loaded everything in the truck. They also strapped down my motorcycle. Moving my motorcycle was my main concern I wanted to make sure that I went to a professional company that will prioritize my motorcycle and none of the less they had not disappointed me.

Move size: 1 Bedroom Home Service cost: $1500