United Relocation LLC

Your experience can vary dramatically. They don't actually move anything, they find movers for you. Sometimes movers with terrible reviews that deliver terrible service. In my case they sent these guys: https://www.mymovingreviews.com/movers/northwest-relocation-1407

Who proceeded to double the cost of the move, hold my belongings hostage until I signed new agreements, delay the delivery by weeks, and then break a significant amount of my belongings.

As far as moving vehicles, United Relocation called me on the day of the pick up to inform me the vehicle they quoted to move for $1,100 would now cost $1,600. And then took three times longer to deliver than promised. By the way - if you call their customer service line for auto transportation, no one answers and the voice mail is full so you can't even pretend to complain.

Move size: 4 Bedroom Home Service cost: $21000

This place is the absolute worst! My father is sold his house in nevada and is shipping his stuff to my house in Texas and tried this place out. Huge mistake. First thing I listed was a refrigerator, 2 double dressers couch and love seat. We went over everything , was told I was in place for a huge price break blah, blah, blah. Then about 4 days later (after we paid 850.00 for the deposit and after the cancellation period of 72 hours) I get an email verifying everything was still on and I scrolled down and looked T the inventory list and no refrigerator or dressers. And now the price went from 2400 to 4300 dollars. Seriously? Or eat the original 856.00 dollar deposit. They get you over a barrel and there's nothing you can really do about it. They still have yet to call or email a delivery date and they picked up a week ago. Be warned, steer clear!! These people should be in jail in my opinion.

Move size: 1 Bedroom Home Service cost: $4300

I was relocating for a Job and went online to research companies and decided to go with United Relocation LLC. They weren't the cheapest qoute that I was offered but I decided to go with them because they were upfront about how the whole process was going to work and they didn't pressure me to sign a contract. The actual move was 3 guys and they had everything on the truck in about 5hrs. My rep stayed in touch during the whole process and gave me updates on where our stuff was, which was very reassuring. It took about 6 days for our stuff to arrive and everything was exactly as we had packed it. There was a couple minor scratches but that's bc I hadn't bubble wrapped a few items in boxes. Overall this company was upfront about cost, punctual on timing, and had great communication. Throughout the entire process. I would definitely recommend them to anyone and will use them again in the future. Thanks soo much!!

Move size: 3 Bedroom Home Service cost: $3300

We went through a list of things! I was in one state my contents of my home were in another.
So, until I’m home I’m not 100% sure of anything.
Allison said don’t worry we can add things later when your home.
As soon as I filled out the paperwork on line and sent the $1,200.00 deposit I was all set with a date to move!
I tried to contact them again to make changes !
All numbers were non existing!
I re read the contract again contacted every number in the contract with NO results.
I called the driver Andrew and he reassured me things would go smoothly and not to worry!
I still tried to get a hold of Allison.
She sits in her grand office in Boyton Beach, Fla.
I found a email address to the company and sent a letter of cancellation, because Nobody from the company had a working number! All numbers had recordings from Verizon that said I could be charged for this call and to hang up!
As soon as Allison saw that letter e/ mail she left a message for me!
I called her and she went on and on about herself and how great she was and from this great family from the East Coast and why did I turn on her!
Well I’ve never heard a word again and I’m out $1,200.00 period and have not moved yet!
I’m 77 years old and feel like I’ve been swindled by this company !
Oh I will never get my deposit back!! Read the fine print!!
So, if your moving make sure you call a local near your town moving company.
They should come to your home give you an estimate
In person !
Swindled in Wa.

Move size: 2 Bedroom Home Service cost: $1200

United relocation is hands-down the worst relocation company on the planet! I utilize their services for a stress-free move experience however, I received the total opposite. I was assured that they would communicate effectively with me throughout the entire process and I had nothing to worry about, After paying my initial deposit I received zero communication from them.

United does not provide any services due to the fact they subcontract your entire move! United did not stick to any deadlines they promised, in fact, they showed up over a day late would not enough space to move all of my items.

The delivery was 3 days early and the delivery guys lost all of the power cords for my televisions and the screws for my television stand. To top it all off, one of the guys was incompetent and the other drilled unnecessary holes in my walls in an attempt to mount my TV without a stud finder. To top off my entire fiasco, customer service and these subcontracted driving company all acted as though I was to blame.

If you would like to have the worst experience ever with a company that is a glorified middle man, please book them. However, if you're looking for professionalism and a company that's going to adhere to their contracts this is not the company for you!

Move size: 2 Bedroom Home Service cost: $3300

I previously wrote a review for this company and wanted to amend it somewhat. My daughter hired them to move her items from KS to TX. In my previous review I commented on how unprofessional they were and they do not have the best interest of their customers at heart. With that being said, they offered to refund her about half of what she paid them immediately or a little more in four installments if she did not write a negative review. She agreed to this as a portion of what she paid was a nonrefundable broker fee. However, since I knew what she had been through, I chose to write a review of this company. The next morning after I wrote the review, they called her and told her the deal was off, because her mother wrote a negative review. Really?!!

Funny how they didn't have any trouble calling her to tell her the deal was off, yet they couldn't call her and let her know that their truck broke down and wouldn't be there when promised. Also funny that they apparently only had one truck?

So as I stated before, do your research before using United Relocation out of Florida. Maybe your experience will be different, and I hope it is. But when you are moving and are on a deadline and have to be out of your apartment by a specific time, you need someone dependable and trustworthy.

Unfortunately, United Relocation is neither reliable or trustworthy.

Move size: 1 Bedroom Home Service cost: $900

My agent Alison was great. I have never moved before and spent three hours on the phone with her asking every question imaginable. She was patient and informative. They even gave me a discount. I chose United Relocation because not only was their service sincere, the price was great. I felt comfortable with my choice. Moving day came and the movers where on time and worked quick. Everything was packed and loaded with care and arrived on time in the same condition it left. Im very happy with my service.

Move size: 1 Bedroom Home Service cost: $7200