United Relocation LLC

I hired United Relocation to move half my house across the country and the other half was going into storage. I have to say I am pretty happy with their service so far. The first move was completed and I’ll have to wait a few more months to get the items from storage. The only thing that didn’t go as planned was that they showed up 2 hours late on pick up. They supposedly got held up on another move prior to mine, however they did contact me to keep me updated. The movers worked hard, my furniture was wrapped nicely and everything was in 1 piece when I received the delivery. I was able to reach them when needed and Customer service did well. I’d use them again. Thanks United!

Move size: 3 Bedroom Home Service cost: $3600

I had such a great experience with united that I asked where I could leave a review for their exceptional service in helping me make my cross country move from Colorado to Alabama. I had a nightmare experience on my last move , so much so that I was contemplating moving myself. However, united made the process an easy transitition. Having a direct line to reach my agent was so helpful than having to press through 1-800 prompts. Thanks united! Will recommend to friends and family.

Move size: 1 Bedroom Home Service cost: $1800

I had to book a last minute move from VA to FL due to a family emergency. From the beginning of my experience they were able to help me through the process and put a little ease to my stressful situation. I was able to get in touch with someone through out my entire move whenever I had questions or concerns that came up. From the time that the movers arrived to delivery they had full communication with me through out the process. They did arrive a little late for pick up, but I was able to work around it since the driver made me aware of the delay. I am over all very pleased with this company and would recommend them to anyone that is currently moving.

Move size: 2 Bedroom Home Service cost: $3200

I started looking to move from California to Georgia in January 2018 when I came across this company. After talking to a few different people decided to trust my move with United Relocation. I paid the deposit in March and they were suppose to come pick up my things on June 28th. I received a call on Sunday June 24th staying they needed the final count of what was being moved. I have them an updated count and was told I needed to pay another $1000 toward my deposit. I was then told since the person who initially provided my quote was so far off on the weights, and because I was unconvinced I would not have to pay anything more at pickup. It is in thecontact that you pay 1/2 of the remaining balance at pickup and the rest at delivery. So I figured they were trying to work with me. Then I was told I would get another call on Tuesday to make sure nothing has changed. Tuesday the 26th came and went. I called the company on Wednesday the 27th stating I had my final count and was then placed on hold for over 30 minutes. When someonecame back to the phone I was then told it was to late to make any changes but not to worry because they have requested weight tickets. I was then assured a truck would be at my house between 9am and 1pm on the 28th. At 1pm I called for the ETA (estimated time of arrival) and was put on hold another 30 minutes. When the operator returned I was informed a truck was not scheduled to come but they will have me on the schedule for June 29th. Again I June 29th no truck arrived. I was told they could not get someone out but would have someone come on July 1st. By this time I'm frustrated because all of my things are packed and ready sitting in the living room. No truck on July 1st, but this time I received a call saying there was no more room on the truck. The driver then said he would be at my house no later than noon on July 3rd. Again I waited, but when the driver called he asked If I had the $1500 (1/2 of the remainder balance due) I informed the driver of the arrangement and was told he will not come if I don't pay. I then called the company back once more. They apologized for the inconvenience, but although the representative whom I spoke to admitted to making this arrangement with me they can not honor it. At this point I had had enough. I then cancelled and did the move myself. After cancelling they refused to refund my money. These people are a bunch of crooks. My move was delayed at no fault of my own and they refuse to take any responsibility. Than I was asked to sign a letter staying I will not give them a bad reviewand that I won't go to my bank to get a refund. It's safe to say I never signed the letter and received a FULL REFUND from my bank. I would not trust United Relocation to feed my fish nor recommend them with something as important as moving your personal belongings.

Move size: 3 Bedroom Home Service cost: $4800

Iused this company to help me move from California to Virginia. This is my first long distance move and I was very stressed and overwhelmed by the entire thing. Once I got into contact with United Relocation they immediately put my mind at ease by walking me through the entire process. The day of my move the movers did arrive one day late, but it actually worked out for me in the end since I had an extra day to prepare everything on my end. Once they arrived the movers were very quick at loading the truck and had me on my way to travel to Virginia. Once they were at my delivery spot, it went pretty good there also. but they helped me place my items in the rooms I needed them. I would highly recommend this company to friends and family.

Move size: 3 Bedroom Home Service cost: $3600

United Relocation movers help move my 4 bedroom home to Texas from Virginia. They helped with a few boxes left in my kitchen, and helped with me TV’s. All of the movers were fast, friendly, professional, and extremely careful. They did charge me for steps, but I forgot to mention before hand. Overall I am really satisfied. This was a pretty big move for us and I felt total comfort in them caring for my belongings. I knew I could reach United Relocations at any time with any questions I had.

Move size: 4 Bedroom Home Service cost: $6500

I initially spoke with Thomas. He completely walked me through the entire steps of how my moving will be and went step by step over my inventory with me. I did however forget a few items , but I got the chance to add everything before the movers arrived. On the day of my move, I had everything loaded on to the truck and they began my move to Indiana. I wasn’t ready for my things for a few weeks after picking it up so they allowed me to use a first available date so my items wouldn’t arrive before I did. That helped me out so much and I got the chance to get my house ready for me and my items. I am very pleased by how everyone was willing to work with me around my situation. If anyone ever asked me, I would always recommend United relocation!

Move size: 3 Bedroom Home Service cost: $7350

After dozens and dozens of calls I finally caved in and used United Relocation only because they were so persistent and I was crunched for time to get this move in order. It was a pretty small move 2b 2b across the state but even so I can say that they were very accommodating to my needs and were extremely thorough during the whole process. The movers arrived on-time and were very friendly and extremely thorough. Everything was packed with extra bubble wrap as I had requested and even though I did add a few extra items at the end I wasn't penalized to heavy for it. The entire delivery process took 2 days to arrive to the drop off location. It happened to be the same group of guys as pick-up so it made things very smooth and comfortable from the start. They helped my wife put things back in the spots that were needed and nothing was broken or damaged during transit. My quote was higher in the end but that's because I had added some extra items on at the end, so that was to be expected. Overall it was a good experience and I would use them again.

Move size: 2 Bedroom Home Service cost: $1200