United American Moving

This Mover is actually a broker in my case. Estimate given was very less (i gave all item in details for quote) and finally I end up paying very high amount (at least for me) to the actual mover came, which I was not planned at all. And I was in a last moment in leaving the state. I was not having any other go, than paying the actual mover asked money. I tried to contact United American Movers (Person who gave me quote and talking to me till the moving day morning), but the phone number was disabled, and tried to reach to the customer service, no one was picking the phone for long time, and finally they took the phone and told they cannot do anything, and I have to go with the actual Mover who came. And regarding the mover who came for pickup, only one guy came with small Bugdet Rental truck. And that guy took the whole day to move the things, and even damaged the items. And same happened while delivering. They damaged the items. And regarding the cost also, very high. I advice not to go with this Movers, just because they are offering very less quote. Even after I gave all my item details, United American told it will need only 197 Cu.Sq Ft, but the actual mover told it will need 900 Cu.Sq.Ft. Just assume the difference in estimation.

Move size: 2 Bedroom Home Service cost: $5000

United did an excellent job with my move today from a storage unit to a townhouse in Spring Garden. Communication was consistent throughout the process and prices were competitive. They arrived at the storage unit exactly at the time promised. I had 2 guys for the move and they were very helpful, fast, and efficient- the whole move with contents for a 2 bed 1 bath place took 3.5 hours. I'm very happy with our moving experience and highly recommend United American Moving!

Move size: 2 Bedroom Home Service cost: $2300

I was really worried after having to move in a short amount of time because of my expenses but my sales representative Paul assured me that it was a all inclusive quote and that they'll work out the best quote for my budget that made really made my day. I had originally planned on taking more boxes with me but I changed my mind so I called and spoke to customer service representative Mya and ask was it okay to take lesser boxes and she was very helpful and understanding with my situation so I wind up taking lesser boxes then we estimated and the price went down from the original quote of $3,500 to $1,200 I received my belongings within the window provided of 3-14 days. The delivery team did a great job as well these guys will always have my recommendation.

Move size: 1 Bedroom Home Service cost: $1200

I can not say enough about the customer service I received. These people are top notch. Jason delivered his expertise. Talk about being very efficient and helpful to the upmost. I would highly recommend to anyone looking to move and need experienced movers and they have ment my expectations so exceptionally. They provided everything I need for a safe secure move of all my furniture. Couldn't be happier with the services they are providing. Very professional and upstanding company. No fuss no muss they provide the movers and wrap all my furniture with care so nothing is damaged and then go the extra mile by securing the item's for transit. They also set up your new place for you.

Move size: 3 Bedroom Home Service cost: $7388

You wrote a review for United American Moving One minute ago

1.0 star rating4/2/2020

WORST MOVING EXPERIENCE EVER! Also, these are not movers, according to the Florida Attorney General's office, they are moving brokers. You're essentially paying them thousands to make a few phone calls and sell your under bid move to an actual mover. I'm basically echoing the same experience that Claire F. posted, as mine was identical.

I searched for movers online March 7, 2020. I went to a googled website, and you put in the number of bedrooms, and it generates a "quote". At the time a 3 bedroom house moving 120 miles away shows up as costing $1,300-$1,900. That's just a price to get you to call, because naturally it is too good to be true. You call the company, do a talk through of your household items, and then they quote you in the $7,000 range, which is obviously much more than the price they lured you in with. Then they play the "name your price" game. So, I gave them $5,200 based on other estimates I had for the same move. They were able to "apply a military discount", and some other "discounts" and gave me a quote for $5,216.40. Obviously a far stretch from the price they lured me in with online, but understandable. Then they set you up with a phone call for another walk through/talk through inventory. The first call, the kid calling "had an emergency with his girlfriend", so he rescheduled halfway through the day before the move. He calls back the day before the move, and does the walk through inventory. He talks my wife into adding more boxes to be on the safe side, and shockingly our estimate is now $2000 more. It was concerning, but I'm two days from my house being sold, so I am in a bind at this point. He tells my wife on the first phone call it would take most of a semi-truck, and it would be one day to pack and the next morning to load. The second time he called to finish the estimate, he tells her that it would be a whole truck, and one day to pack and load. That afternoon, I get a confirmation call stating the movers would show up between 9AM-1PM. Again, I expressed my concerns, which was I sold my house, and I had to be out by Thursday. They are assuring me everything is going to be perfect.

Worst move ever. So, the day of the move someone calls me around noon to tell me they will be at my house around 3:30PM with a 26ft truck. I was beside myself. No words can describe what was going through my mind. They arrive at my house 3 hours after the time promised, and they proceed to tell my wife that we would need to pay another $4,000 to move everything. Really..the day I have to be moved out of my house, they are telling me that I need to pay another $4,000 to make it happen? Talk about being between a rock and a hard place. I spend the next few hours hearing about how they quote..cu. ft., etc. It is a complete scam.

Bottom line, my wife and I detailed everything in my house, and they talked me into exaggerating my goods to avoid this exact situation. They moved about 75% of what they quoted. 147 pieces out of the 212 pieces on my listed inventory. Needless to say, I spent around $7,200 for a partial move, and after they packed almost everything, I spent the rest of the evening through to the next morning, so I can finish moving my household goods. No one answers their customer service. The only one that would answer was the guy who gave me the original quote. Then they played the "I am a supervisor" game and they are "going to take care of me" until they closed. Needless to say, I was left with a house full of stuff to move by myself.

After speaking with the Florida Attorney General, which is quite familiar with this company, I found out they are a moving broker that advertises as an actual mover. United American Moving subcontracted out my move to US Movers for $4,200, so essentially United American Movers took my inventory, and purposely underquoted the cu. ft., so they could sell the contract cheap, and pocket $3,000 for making a few phone calls.

Move size: 3 Bedroom Home Service cost: $7200

United american moving is a scam. When we talked to a sale's person, he seemed very nice and gave a very low price quote to move. Then he was pushing us to sign a contract for 1/3 money deposit by promising that we could can cancel it anytime within 3 business days. We agreed and deposited $1,346 by e-check. In less than 12 hours, we called him again try to cancel it bc our home buyers backed away. But he and his manager didn't allow us to cancel it and refund our deposit. Now we're stacked and have to file a dispute with our bank and try to get our money back (hopefully). We so regret that we didn't do our home work before signing a contract and easily believe what a sale's person said. After we searched on wed, we found lots of people complained about the company a scam and warned DON'T do business with them to save the trouble. We wish we had seen the reviews before our call. It too late now. We hope our review can help other people not to get into the trouble we involved again!! Thank.

Move size: 3 Bedroom Home Service cost: $4460

Great people never late was on time for my move and with there great smiles and awesome work really made me at ease there price you can’t beat it Had them move me from a long distance to be honest I was nervous that my valuables would get damage as in TV and my huge mirror but they did a fantastic job nothing was even scratched they brung in everything with no issue with no attitude I felt like I hired my own family to help that’s how lovely this company makes you feel. They fast, concierge, honest, and EXTREMELY HARD WORKERS I couldn’t ask for a better team if I could it’ll be super hero cause you can’t get better than what greatness is and these guys are GREAT.

Move size: 4+ Bedroom Home Service cost: $800