Trinity Relocation Group

We moved from a 1,600 sq ft home with Trinity Relocation Group. We had them move most of our appliances, furniture and several boxes, enough to fill their truck in fact. They were strategic in how they packed the truck, they were quick and efficient and got us moved out of our old house and into our new house. They accomplished this while being careful with our belongings. I would absolutely recommend them to anyone looking for a moving company. Tony, Lewis and Ed were fantastic!

Move size: 4 Bedroom Home Service cost: $8400

Trinity Relocation Group moved me into my new place yesterday. I used these guys to moving me without hesitation they set me up with an appointment. I spoke with John who was very nice and professional on the phone. He even helped give me days and times he could help my new roommate move in. My movers were Roger and Kim, oh my goodness were these guys amazing. I was very unorganized and still had things that should have been packed but they were so polite and helpful, never complained once.

Move size: 2 Bedroom Home Service cost: $2842

From the very start of the process, Trinity Relocation Group was great to work with. They sent someone out the very next day to do a walk through of our home and get additional information. This was comforting to me because we have had moving companies provide quotes sight unseen only to charge us additional when they arrive. All communication was professional and prompt. A week before our move I added an additional drop off location and the team had no problem accommodating.

Move size: 2 Bedroom Home Service cost: $3763

We could not be more satisfied with the service we received from Trinity Relocation Group. The team arrived on time and were courteous throughout, as well as having a sense of humor. All work was carried out to a very high standard. They were also very efficient - I was amazed how quickly we were packed up and moved in to the new house. Moving is very stressful, but these guys made it terribly easy and for that I thank them. We had excellent service and would recommend Trinity Relocation Group strongly to any potential client.

Move size: 2 Bedroom Home Service cost: $4278

They are a broker. They gave my job to a terrible company. Here's my story.

I called Trinity Relocation Group thinking it was a moving company with a very good rating. No, they're a broker for moving companies ,which was never disclosed over the phone, but is in their contract. My mistake not reading it, but dishonest in my opinion since not one person there revealed that fact to me. Price I got from Trinity was in line with other companies, so I picked them due to rating.

Unfortunately, Integrated Moving Solutions Inc, located in Kenilworth, NJ, picked up my job.

They were five hours late on the day they were supposed to pick up my belongings.

Problems didn't start until I gave them the date to deliver. Had a date, but the house closing was put off for two days. I called a few days ahead and told them and set up a new date. It took them 14 days past my new scheduled date to deliver my stuff, and they literally gave less than one day notice. Fortunately that wasn't a problem for me. They were supposed to come in the morning, but showed up after 6pm. So, about 10 hours late. I didn't know that they were storing my things in NJ. I lived in Va, and was moving to NC. I'm guessing that's why the extreme delay. They failed to deliver some items. I called the girl at their office, and she was less than useless. No phone calls, no contact at all. I waited a week and called again. Luckily, I got a guy who managed to find one of my items, a ladder, in less than five minutes, and said he'll look for a box that didn't make it. The item had my identification on it, so no idea why the girl couldn't find it, or why no one called me to say they had it. As of this review, still haven't found my missing box. Guess it was delivered to someone else. Just so you know, the contract does say they have 21 days to deliver, so that's on me, but that's why I'm writing this review. It's about what to do to avoid these problems. This was my first time using a moving company. The men who picked up and delivered my furniture were great. No issues with them, at all. It's the people who set up the schedule, the extreme distance that they stored my items, and the girl who answers the phone that are the problem.

Here's how to avoid these problems:

1: Make sure the company you're talking to isn't a broker. Ask them upfront. If they are, go

elsewhere. You might as well deal directly.

2: Don't have the moving company store your stuff. You don't know how far away they'll store

it. Once they have your stuff, you're a captive of the company, and the girl answering the

phone didn't seem to care.

3: Find a local storage facility, and have the moving company deliver to them.

Then when you're ready, hire a local company to move your stuff to your new home.

4: Don't use Integrated Moving Solutions Inc.

5: Don't use Trinity Moving Solutions, or any broker.

Move size: 2 Bedroom Home Service cost: $4145

This company is a JOKE! The initial quote was $9,000 and by the time we left CA, it was up to $16,500!!! It was the WORST move I have eve had and this company is a BROKER and NOT a MOVER. They have NO control over the guys that actually move you. We had MANY items broken and the team that packed us in CA had NO regard for our cargo and MUCH of it was broken!!! (my sons prized scooter is missing!) I NEVER leave reviews...but felt VERY compelled to warn EVERY ONE I CAN....DO NOT HIRE THESE FOOLS!!! Worst. Experience. Ever!!!

Move size: 4 Bedroom Home Service cost: $16500

Jacob and Frank were both excellent to work with, they arrived on time with great attitudes and were professional and friendly throughout our moving experience. Both movers took care of our important pieces and communicated with us throughout the move, enabling us to help expedite the process where we could and giving us plenty of transparency around costs and timing. While we didn't move very far, they made the move as seamless and easy as it could possibly be, we would highly recommend Trinity Relocation Group for anyone looking to make a move.

Move size: 2 Bedroom Home Service cost: $4024