Average service price

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$ 1429
Interprovincial move average
57% less than market avg.
$ 1181
Local move average
36% less than market avg.
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Review summary

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95 reviews

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Blaine Lodomez
Jan 01, 2020
Local move within British Columbia

Horrible movers, don't be surprised when your items are damaged.

Hired this company to move from Kelowna to Calgary. They did not wrap furniture properly at pick up and delivered several items damaged in Calgary. They refuse to pay for repairs stating "I should have bought the extra insurance they offered". Who would have thought one needed insurance for damage CAUSED by the employees of the company!! They have stopped responding to my messages, looks like I'm going to pursue legal action. DO NOT USE THESE MOVERS!!

Move size: 1 Bedroom Home Service cost: $1029

Bryan Piket
Jan 03, 2020
Long-distance move from Langley, BC to Calgary, AB

Poor Customer Service.

I moved from Langley, BC, To Calgary. I found the movers on both ends to be professional and friendly. But!! I paid for insurance and unfortunately they dropped and smashed my tv. It's been over two months and they won't return my calls/emails in regards to a refund for my tv. This company lacks customer service and apparently doesn't understand what "insurance" means. I'd give them zero stars if I could.

Move size: 1 Bedroom Home Service cost: $150

Don Mcguinness
Jan 12, 2021
Local move from Kelowna, BC to Vernon, BC

No response to claim

Despite filing a damage claim and following up numerous times by email and phone, That Guy refuses to respond to my claim for a damaged table. One can only assume that they will move you, yet you the Customer take full responsibility for any damages caused by the movers. I would have more respect for them as a Company if they replied and refused rather than ignoring the issue. Never again...

Move size: 3 Bedroom Home Service cost: $1900

Germaine Rademeyer
Nov 01, 2023
Long-distance move from Surrey, BC to Lethbridge, AB

Move from Surrey BC to Lethbridge Alberta

Was referred to That Guy Van Lines from a friend. We were going to hire a Uhaul and found out that they are famous for cancelling their "reservations" 24 hours prior to pick up. We were scrambling to find an alternative when my friend suggested That Guy Van Lines. They managed to squeeze us into their schedule. They were prompt with their messages to set up the move and were on time for pick up and on time for delivery to Lethbridge. We will be using them again in the future. Thanks for saving us on such short notice!

Move size: Partial Move Service cost: $2900

Jane Palmer
Sep 15, 2023
Local move from Salmon Arm, BC to Kamloops, BC

Extra charges for using credit card

Unfortunately, this moving company was the "last choice" as couldn't find another for time needed - 1 day. Small load of personal furniture that fit in a 5x10 ft. storage shed. Move was from Salmon Arm BC to Kamloops BC. Agreed price $2,790.00. Once in Kamloops and before off loading, driver asked payment method, which was confirmed in initial agreement. When bill was presented for payment the total was $3,052.53. Agreed upon price was noted of the formal billing sheet, plus an additional GST charge of $139.50 with grand total listed as $2,929. 50. That leaves difference of $123.03!! Driver said added charge was because credit card was used. When questioned about excessive credit card admin charge, driver said "that's just the way it was" (not exact wording but meaning clear). There was no mentioned when initial agreement was given by company of this type of excessive charge, and no mention or anything noted on the legal agreement on the back of bill. This excessive charge is ridiculous and not within the norm. Be very aware of this excessive charge. Also note, that although there was an agreed upon price, this charge was way beyond any other major moving company!! I would not recommend them for any future moving needs. Other reviews have indicated the same.

Move size: Partial Move Service cost: $2790

Jackie
May 01, 2017
Local move within British Columbia

Do Not Use This Company.

I used this company 2 weeks ago and they were awful. That guy vanlines located in Winfield BC.
My complaint is as follows..

I hired these guys cause I have back issues. I didn't want to aggrivate my back more by hauling boxes. Paid 3 thousand for guys to load..move my stuff and unload . The loading and transporting went fine.. Problem started with the arrival time and unloading. They were 4 hours late for the unloading. I had a couple things damaged..a wall and a shelf. The kicker was the unloading. One of the movers was so weak he couldn't lift the heavy stuff..dressers..couch..shelfs..even a mattress. If it wasn't for my grown son there is no way.. I mean no way all my stuff would if been unloaded. This little thin as a board guy was grunting and groaning carrying boxes even. Since it was a late start 7:30 pm I even had to help move stuff. Im not just talking a box here and there..im talking I was part of the crew..should if been paid. I can honestly say that my son and I did half the work..no friggn exaggerating. I was pissed. I paid good money NOT to move my stuff and ended up doing it. If not for my son being there I don't know what would of happened. I called the moving company to express my complaints . She said I should of made a call to them that night..uhmmm right after hours at 8pm. I told her no your movers should made the call..not me. I am paying you 3 grand.
Anyhoo im not asking for a full refund.. I just want to be compensated for the 2 hours of work my son and I did. They did not do their end of the contract.
Paleeeaase do not get screwed over by this so called company. They are rude ..unprofessional..will not return calls.. DO NOT USE ..THAT GUY VANLINES!!

Service cost: $3000

Ryan
May 03, 2017
Long-distance move from Vancouver, BC to Calgary, AB

These guys are great.

We ended up needing a mover from Vancouver to Calgary on very short notice. They accommodated us easily, were on time, professional and inexpensive. Our stuff arrived on time and in good condition. Excellent!

Move size: 1 Bedroom Home Service cost: $640

Chris Smoky
Feb 19, 2017
Long-distance move from Alberta to British Columbia

Awesome movers.

Just used that guy vanlines to move from edmonton to kelowna. HANDS DOWN THE BEST MOVERS I HAVE EVER USED. They were great to deal with and did an awesome job. I would highly recommend them to anyone moving. Thanks again for such a great move.

Service cost: $3500

Brenda
Mar 09, 2017
Long-distance move from British Columbia to Alberta

Amazing Experience.

I have to say I had an amazing experience with this company! They were on time, friendly, professional and took great care handling my items. The office staff was friendly and they gave me the best price out of all the places I called. They made my whole moving process so much easier. Would not hesitate to recommend these guys! Thank you so much!

Move size: 3 Bedroom Home Service cost: $2500

Jevne
Oct 06, 2017
Long-distance move from British Columbia to Alberta

Great Service.

Just received my stuff and couldn't ask for better service. This was a two part delivery as it was to finish up an estate so part went to Calgary area and the other to Edmonton. It was picked up on the day they promised and delivered and the day they said. All furniture was well protected. I would recommend them!

Move size: Partial Move Service cost: $713

David
Mar 20, 2018
Long-distance move from Calgary, AB to Victoria, BC

Yyc to Yvr.

Great move! Rob and Mike were nice guys in Calgary. Bill in Victoria was a hero of a man. Love that guy! Everything arrived in same condition. Movers were gentle with property. Cheaper then uhaul to move to the island plus no driving through mountain passes! Thx that guy!

Move size: 2 Bedroom Home Service cost: $1600

Kent
Mar 24, 2018
Long-distance move from Calgary, AB to Vancouver, BC

Not satisfied with the condition of our belongings on arrival.

I was not satisfied by the service from this mover.
This is because, in my view, various items were damaged unnecessarily.

Move size: 1 Bedroom Home Service cost: $100

Robert
Mar 30, 2018
Local move within Kelowna, BC

Good Experience.

On time and took enough time to insure goods were transported to my new home properly. My situation was a bit unusual as they had to pick up from 2 different locations. No problem. Much appreciated the results.

Move size: 1 Bedroom Home Service cost: $400

Lindsay
Mar 31, 2018
Long-distance move from Edmonton, AB to Victoria, BC

Move from AB to BC.

Great service ! Helpful and friendly movers ! I would recommend these movers to anyone who needs help with lifting !

Move size: Studio Service cost: $724

Nancy Klassen
Jun 17, 2018
Long-distance move from Salmon Arm, BC to Didsbury, AB

Move from BC to AB.

Disappointed in lack of care in handling belongings. Seems as though if you don’t purchase their protection coverage they don’t care. New mattress has foot long tear,gouge in wood of night table, dresser scratched and missing item.
Should have read the BBB before hiring.

Move size: 2 Bedroom Home Service cost: $1491

Said
Jun 19, 2018
Long-distance move from Surrey, BC to Calgary, AB

The best movers.

I have used that guy van lines twice and both times there movers have arrived on time, acted professional and treated my items with care. There price was lower than anywhere I called and it was even cheaper than moving myself with Uhaul. Highly recommend them for anyone moving long distances.

Move size: 1 Bedroom Home Service cost: $950

Nicole Donalds
Apr 04, 2018
Local move within Kelowna, BC

Very happy with service.

Movers were promptly on time, courteous, professional, respectful and very friendly. Move was seamless and fast.

Move size: 1 Bedroom Home Service cost: $378

Steph Henderson
Apr 06, 2018
Long-distance move from Calgary, AB to Vancouver, BC

Great movers.

Every encounter I had with this company was great.

The initial email with the quote, booking the truck, initial pick up and drop off.

They were prompt, polite, and the best part considerably cheaper then anywhere else.

Move size: Studio Service cost: $838

Kaila Malito
Aug 29, 2018
Long-distance move from Alberta to British Columbia

*warning*.

DO NOT BOOK**
Company quoted us $1650 and charged us $2500, AFTER showing up on moving day at 7PM!! On top of that the mover told off our landlord during the moving process leaving a bad taste for us. The ABSOLUTE worst service I’ve ever delt with. This is a complete SHAM of a company. DO NOT BOOK.

Move size: 2 Bedroom Home Service cost: $2500

Kelsie
Sep 06, 2018
Long-distance move from Kelowna, BC to Calgary, AB

Great experience!

Moving from Kelowna to Calgary was a breeze with that guy vanlines. They arrived on time and did a great job moving my things. The guys were nice and worked very fast. I would highly recommend!

Move size: 1 Bedroom Home Service cost: $956

Jamie Webster
Dec 27, 2018
Local move within British Columbia

Long Distance Move.

Efficient, fast, and affordable. The movers took the stress out of a terribly stressful situation for me and my family.

Move size: 3 Bedroom Home Service cost: $1735

Crisbel
Dec 10, 2018
Local move from Edmonton, AB to Calgary, AB

Excellent move.

I hit a lot of bumps during the move but the movers were good. Price was affordable. It was relatively easy.

Move size: 1 Bedroom Home Service cost: $880

Rick Hunbs
Oct 07, 2018
Long-distance move from Edmonton, AB to Kelowna, BC

Moving.

Excellent service ALL as promised both moving out and in! Curtis and crew were very accommodating and professional throughout!
Highly recommended!

Move size: 4+ Bedroom Home Service cost: $3600

Cars
Oct 08, 2018
Local move from Surrey, BC to Kamloops, BC

Very happy with the care but late on both ends.

The care taken with all my things was greatly appreciated. Workers on both ends were kind and polite. The pick-up and delivery were both late but that is not surprising given all the unseasonal weather.

Move size: 1 Bedroom Home Service cost: $1435

Ernie
Oct 11, 2018
Long-distance move from Grande Prairie, AB to Abbotsford, BC

Provincial move Alberta to BC.

From the day I got the quote to the day my furniture was delivered there were no issues. Everyone was friendly, polite and respectful , from the office staff to the driver and the guys and girls loading and unloading. On time and within budget.Will definitely recommend and use this Company again.

Move size: 3 Bedroom Home Service cost: $2600

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These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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That Guy Van Lines has not registered their account and is not actively maintaining their profile.

Their address is 123 Penno Rd, Kelowna, BC, but movers usually cover a much larger area.

Licenses & Certificates for That Guy Van Lines

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When looking to hire a moving company from British Columbia, you may want to lookup your company in the provincial register: BC Registries and Online Services, British Columbia.

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What is That Guy Van Lines cost for local moves?

We have calculated an approximate local moving market average price from 32 reviews of people moving within British Columbia to be $1838.

From 34 local reviews for That Guy Van Lines, we have calculated an average moving cost of $1181 for local moves.

This could mean that That Guy Van Lines is cheaper with about 36% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is That Guy Van Lines cost for interprovincial moves?

From 424 reviews of people moving long ditance, we concluded that the market average costs are around $3292 when moving long-distance.

For That Guy Van Lines, we estimate that their average long-distance moving costs will be around $1429, based on 38 long distance moving reviews.

This could mean that long-distance moving services costs of That Guy Van Lines for moving between states is cheaper with about 57% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed That Guy Van Lines. Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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Community testimonials, ratings and consumer reports on That Guy Van Lines - a professional company located in 123 Penno Rd, Kelowna, BC. Discover Kelowna, British Columbia moving companies.

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