Sunflower Transit LLC

If you are looking around for a mover, before making you read my review let me give you my recommendation: NEVER do business with Sunflower Transit. Here's why:

They will make you pay a deposit for a move they won't be able to deliver on. They will cancel your move at the last minute, causing you to scramble to find an expensive solution to your now monumental problem. Than they will delay issuing a refund. They have held my money for a month now and won't be straight with us. They are rude, terrible at communicating. We have contacted the BBB and filed a claim against them. After that is processed, if we haven't received our refund you bet we'll be suing them not just for the money they owe us but interest for holding onto money that is not theirs. Doesn't that sound like an awesome customer experience moving your stuff across country?

To summarize, if you like having a job done terribly or not done at all, losing money and over all being super frustrated, hire Sunflower. If you want quality work, NEVER use them. Good luck to you if you hire them, you're going to need it.

Move size: 1 Bedroom Home Service cost: $2500

I spoke to Jeff Miller & told him everything i had he quoted me. I was then assigned to Claire Smith who SCREWED ME UP BIG TIME. The movers came and charged me almost $2000 extra after i stated everything i had. I argued with Claire n the movers NO HELP. One of the movers broke my bookshelf and left some stuff. I tried calling Claire over 30 times she didn’t pick up and pretty much texted saying F me & my remaining stuff. BY FAR THE WORST COMPANY EVER. DO NOT BOOK WITH SUNFLOWER. THEY LIED ABOUT MY QUOTE AND OVER CHARGED ME AND LEFT SOME THINGS AND BROKE SOME STUFF AND DIDN'T EVEN GIVR ME A DELIVERY OR ESTIMATED DELIVERY DATE

Move size: 2 Bedroom Home Service cost: $4054

If you read this and continue to go with Sunflower, you deserve what you will most definitely get. I am not alone; read the other reviews. They are brokers who will do anything and be anything for you until you give the a credit card number. Then, you are more worthless to them than dirt on the bottom of your shoe. They gave us a quote and scheduled a time. Super friendly. Super nice. Then they got our deposit. They scheduled the movers to show up a couple days too early. Jill, once a nice person, basically told us if we cancel, we lose our deposit.

The movers came- Western Van Lines. Our initial quote was about $7500. They walked through the house on moving day and said the maximum we would pay is about $8500 and the driver said we'd receive the stuff within 7-10 days. Once everything was loaded onto the van and it was way too late to back out, we were given a bill for $9992. Nice con guys. Now, they have our stuff and we are completely in their mercy.

We were planning on driving across the country and seeing some sights. When do we get the chance to do that? Well, we cancelled those plans because the guy was so convincing that our stuff would beat us, a family with 4 young children, to our destination. "Shoot," Vick the driver said, "You might want to have somebody on call to receive your things if you don't get there on time." Yep, we better get moving.

While the weeks went bye, we were told over and over again that it doesn't matter what the driver promises, the contract says that they have 21 business days from the time they set the original delivery date. That's not 21 days from taking your things, that 21 days from the original estimated delivery. When we called Sunflower, as the broker who can threaten never to give business to Western Van Lines, they told us we were probably going to write a bad review so they were absolutely unwilling to help us. Jill said, and this is a direct quote, "Why should I help you?" Literally, word for word, "why should I help you?" And then went on berating my wife for having the audacity to ask for help. She didn't care my kids couldn't go to school because they had our documents, that we slept on air mattresses for 6 weeks or had only the clothes we brought to drive in. She only cared that us calling did not make her more money. Not the person she was before she got our deposit.

We got our stuff 31 business days after the scheduled delivery. That was almost 7 weeks. We missed Halloween and Thanksgiving. Were we entitled to our massive $30 a day for being 10 business days late? Nope. Somehow the contract keeps them from ever having to pay even that measly amount.

Did everything arrive? Was any of it damaged? Most of it got here. We are missing a few minor things that we don't care about. There is some damage to our pictures and furniture, but we are able to hide the damage pretty well. Did we get other people's things? Yes, yes we did. We sent it back with them, but the chances of the other families getting there things are low.

All in all, of the 7 cross state moves I have had, Sunflower gave us, by a margin so big you can't grasp it, the worst experience I've ever had. Moving never goes smoothly, but it felt, to me, that Jill and Sunflower and Western Van Lines wanted things to be as miserable as they could possibly make them. So again, if you are reading this and still go with this terrible company, you deserve what you get.

Move size: 4+ Bedroom Home Service cost: $9992

I booked my move from NY-FL with James who did a fantastic job at finding out what it was that I was looking for. The communication from the customer service department was STELLAR. The carrier A-PLUS took care of my things as if it was their own. The main guy did increase my charge, however, Sunflower was able to get the charged waived. I've moved multiple times before - with a carrier directly and with a broker. I will continue to use Sunflower or even the carrier for any future moves!

Move size: 3 Bedroom Home Service cost: $4300

I used sunflower Transit to get from Los Angeles to North Miami Beach FL. The representative I spoke to was Mike. He was very caring, and understood the stressfulness of my move. Not only were they able to give me the best pricing but my stuff got to North Miami safe and sound in one piece within the time frame that they gave me. I would highly recommend this company to anybody moving specifically from the West Coast cross country. Thank you sunflower transit for all your help!

Move size: 2 Bedroom Home Service cost: $3489

Do not use this service. They give you a low ball quote & on the day of the move, they broker you out to another company who requotes your job!!Huge cost increase !! Sunflower told me they would deliver my goods in 5-7 days... after my goods were loaded I then was told by the company they brokered it to, it may be up to 30 days before delivery!!...... The customer service phone number voice mail is not set up for they company they brokered the job to. The company they broker my goods out to does not answer the phone. No communication, terrible customer service. I am not sure at this point if I will get my goods!!! May have to take legal action to get my goods...

Move size: 1 Bedroom Home Service cost: $6000