Safe Ship Moving Services

Lost my job and my parents offered to move me home. Of course I did not want them spending more than they had to. Spoke to Darren and he went and spoke to his manager and he approved a substantial discount. He made the customer service department and his dispatch team aware of the situation and they all worked diligently to ensure that this ran smoothly for me. I owe this team much praise the were the most compassionate individuals I have ever done business with. Make sure if you move call Safe ship first you won't want to use anyone else.

Move size: 2 Bedroom Home Service cost: $2950

I am so angry that nobody ever told me about Safe ship! Where have you guys been!!!! I have been ridiculously upcharge by so many different moving companies. I have been stood up, rescheduled and taken advantage of in the past. Safe ship was totally opposite, this company stuck to all their promises, I was picked up within the eta they gave me and kept me at my estimate.

They honored my 30 days of free storage and delivered me once I officially closed on my new house.

Move size: 2 Bedroom Home Service cost: $5700

I used Safe Ship for my recent long-distance move from GA to PA. At first I was at ease because the man who helped me get set up was extremely attentive and helpful. That was the most positive part of my experience, unfortunately. The movers came, finished up, and everything went smoothly. Then when it came time to pay, they made me aware of a "Long Hallway Fee". It was on the company's paperwork so I knew it was a legitimate charge. However, don't you think if you're possibly going to have to charge an extra $350 - $450, you'd specify that on the phone and ask if they have a long hallway to begin with? I ended up paying an additional $300 last minute because of this. This is the best part: my items got picked up on January 20th. We were told it would take 7-10 business days to ship and be on its way. We just called today (2/10), FINALLY got through to someone who knew where my items were, and my items are STILL in my original city, not even on the way to my new location!!!! It's been almost a month and no one was able to give us an update or tracking info at all whatsoever until today and we've been calling for upwards of a week. I'm glad to know where my stuff is finally, but if you're doing a long distance move, I wouldn't recommend this company. Disappointed is an understatement.

Move size: 1 Bedroom Home Service cost: $2647

We were quoted with a cost of $3800 for the entire move, however immediately upon arrival the movers said it would cost double. Anytime we have attempted to get ANY answer about when the movers will arrive they just say “ in a few days” and will only contact via text message. The keep prolonging the process because I have lost my temper ( moving is stressful okay) dealing with these people and in an attempt to wield power, they just keep adding days to the move. I’m ready to file a police report gay this point it’s disgusting these jokers are in the business of “ helping people move” when they clearly despise people and doing their jobs.

Move size: 2 Bedroom Home Service cost: $6800

Anyone who cares about their valuables should not use this company. They do not appear to vet the movers that they contract with to do your move, and the contract that you sign with Safe Ship will be replaced by a contract you will be forced to sign with whatever movers show up for your move. For my move, the moving company that showed up was PackRite (look them up, they have terrible reviews!). The first thing they did was claim that I had 700 cubic feet of items, which was impossible because my things were in a storage space that was no larger than 350 cubic feet. What I would describe as bargaining and extortion ensued after this. They agreed to come down to 400 cubic ft description of my items, then ultimately said that if I handed them the cash that I had in my pocket, they would write down “350 cubic feet” on the new contract that they were making me sign. While this is completely unethical and illegal, it is likely something they are able to get away with since this assessment of “cubic footage” (which is apparently subjective according to them) happens after valuables are loaded into the truck and, with most moves being planned for weeks, people are likely to not have other options. I signed the new document that PackRite forced me to sign, knowing I was in a really terrible situation but not having other options. PackRite did not give me a copy of this contract and then, on the other end, I was told of all sorts of additional fees they were going to charge me (that had been in the contract). Ultimately, many of my items were broken, but the PackRite contract would only have provided insurance coverage of something like $6 per cubic footage regardless of the value of my items. And, my brother and I had to unload everything out of the truck, because the sole mover who showed up claimed that there was a charge for each stair he would have to carry my things up (even though I disclosed all of this to Safe Ship Moving and was led to believe these things were factored into the quote). Throughout this process, the folks at Safe Ship Moving were unhelpful, essentially washing their hands of the situation and making no apologies. Honestly, this situation was heartbreaking and I’m sure they’ve left a lot of heartbreak in their wake. Moving is hard enough as it is, but the amount of time I spent worried about the safety of items I really care about was awful (not to mention all of the additional money this cost me).

Move size: Studio Service cost: $2500

Thank you Safe Ship for the top notch service! It was a last-minute decision of moving to Texas, and we had very little time. Everything had to be carried out quickly, and Safe Ship did just that. My move was scheduled and I was ready to go just after just two days. They were able to provide me with a fair quote for my move that following week. They did all the planning, packed everything securely, loaded safely, transported my things, and delivered all my belongings within a realistic time frame. My movers have been very courteous and quality service too. I would truly do business with them again if I have to move.

Move size: 3 Bedroom Home Service cost: $4986

This experience has been one ridiculous bait and switch after another. We were all set to move our family across the country a different way, when I received a phone call from safe ship movers. Stanley walk through the process of moving with this company, and essentially convinced us to go with them instead of our prior plans. We completed a detailed inventory list over the phone, by walking room by room throughout our home and were given a quote based on that list.Basedon what was quoted, we added an additional 50 boxes just to be safe so we could budget appropriately for our move. We also added several large items that we weren’t sure if we were actually going to take to be on the safe side. (Queen bed, two large chairs, a sofa, a kitchen table). The final inventory occurred two days before movers arrived and we repeated the process walking room by room, counting boxes and omitted all of the items we had sold (listed above). We were given an estimate LARGER than our original estimate even though we had sold many items. This was concerning, but it was only a few hundred dollar difference so we didn’t make a big deal out of it.

The moving company tried to pick up our things before our scheduled two day window, but they return to our original dates once I pushed back.

The day the movers arrived, they did a walk-through The house, thought everything that needed to be moved, and gave my husband an estimate 2,000- $3000 more than the last estimate. My husband pushed back and was told we had more stuff than we had told him over the phone. This simply is not true. After reading other reviews, I now realize we should’ve seen the dishonesty for we used this company. The movers told my husband that the estimate wouldn’t be official until everything was moved on the truck, and it could be less than that based on how much space it took up. Went all of our stuff was on the truck, they quoted us the highest price we had heard yet- again, stating we had more stuff than what we had disclosed.

We opted in to the 30 day free storage due to some home improvement on our new house. We specifically asked where are things would be stored, and were told it will be stored local to our final destinations. They also told us we would have a 1 to 2 week window for delivery after storage. We contacted the company about our things to figure out the day we needed to request our things be moved. When we did that, we were told her belongings have been stored in Colorado, instead of on the East Coast and they required a three week window to transport ourbelongings across the country and deliver them. Three weeks is a long window when renovating a home prior to moving, and with two young babies timing is even more sensitive. Based on the time window and speaking with the company (paragon) about when we needed our belongings, we decided to request our things right away since we had to have our things in three weeks. We were told it would be closer to 3 weeks based on where trucks currently were. Fast forward 4 days, our belongs are supposed to be delivered in two days and our floors are still being refinished. We have nowhere to put our belongings and are being told this is our fault. This whole experience had been extremely unprofessional and dishonest.

We plan to tell everyone we know how poor this company is in hopes that no one else has our experience and has to leave (another) horrible review.

Move size: 4 Bedroom Home Service cost: $8113

BUYER BEWARE!!! SafeShip Moving recommended by MY MOVE, they are a simple broker, they dont have the control of nothing, they sent to PRINCENTON MOVING & STORAGE, for picked my furniture and they increase the estimate 400% more, now they have my furniture for more than 6 weeks, customer support said if I want to rescue my furniture call the ghost company, that I can get the information in google!!!! and they said... it's your problem, we are just a broker!!!

PLEASE DON'T TRUST IN SHIP SAFE MOVING SERVICE they don have accredited for BBB and when you look for any location, they dont nothing just a simple not valid address in your website, and your address is a P.O. BOX !!!

Move size: 4+ Bedroom Home Service cost: $9954