Safe Ship Moving Services

Do not use SafeShip!!!! The worst service. They doubled our price after hooking us up with a moving company that brought the wrong size truck. Had over a month to find someone to ship our car and we still do not have it. Boxes marked fragile were packed on the bottom of heavy boxes. Even found footprints on boxes that had been walked on. The sales people and service people do not speak to each other so every time you call there's a different answer for the same questions. My boyfriend has a broken leg so we needed a company that would put boxes in the rooms as they were labeled. Movers got here and said they didn't do that. All boxes dumped in one room. SafeShip brokered this move, took our $16k and dipped. Hire local movers yourself. This company in no way will help make your move easier

Move size: 3 Bedroom Home Service cost: $16000

I am still haunted by the traumatic ordeal I endured while moving with this company.

Despite their enticing marketing promises of 'Exceptional Service & Trustworthy Movers' and 'Cross-Country Moving Made Easy & Stress-Free, my experience was quite the contrary. Allow me to elaborate.

In December last year, we urgently needed to relocate our office from Austin to New York. Opting to utilize a brokerage service, I believed the extra cost would ensure a seamless moving process, especially since they assured me, they would handle everything diligently. I meticulously documented all our furniture, providing detailed lists and photographs to aid in their estimation process.

However, our troubles began when the initial price estimate was abruptly inflated due to an erroneous calculation on their part. Despite the mounting costs, we reluctantly agreed, assuming this adjustment would be the last. To compound matters, the brokerage company subcontracted a subpar and unprofessional moving firm, Barahonas Moving, to execute the relocation.

The moving team from Barahonas arrived significantly late and at the wrong location, immediately asserting that the square footage estimate provided by the brokers was inaccurate. Threatening to leave unless we paid an additional $3,000 (for a total of 15K), we felt coerced and betrayed. With limited options, we reluctantly acquiesced, hoping to salvage the situation.

The incompetence of the movers became increasingly apparent as they confessed to being mere drivers and not skilled professionals. Their work was lackadaisical and disorganized, lacking the necessary tools and expertise to disassemble and reassemble our furniture properly. Consequently, several items were damaged, soiled, and marred during transit. To add insult to injury, the movers callously disregarded our belongings and hastily left before completing a final inventory, leaving us with missing items and a tremendous sense of loss.

Attempting to file a claim for damages proved to be a bureaucratic nightmare, requiring an exorbitant amount of time for minimal reimbursement. This company's utter lack of professionalism, integrity, and respect for customers is utterly despicable. It pains me to recount this nightmarish experience and I hope you will not the same mistake as me.

Move size: Office Move Service cost: $15000

Horrific experience! During my initial sales conversations, I explicitly stated (on multiple occasions) that my belongings could not be delivered until 4/15 because we would be out of the country and the new residence would not be available until then. I even emailed them on 4/6 to provide an alternate contact number while I was away. The email explicitly said, "upcoming move scheduled for 4/15" and the agent kindly responded to clarify that I meant 4/15 as the arrival date for my delivery. I confirmed that yes, I meant 4/15 arrival date. Despite my efforts, Safeship attempted to deliver my belongings before 4/15. We are now being charged a $600 redelivery fee because of their error. I called their customer service department twice and, on both occasions, was told that my contract stated delivery could occur as early as 4/5. Basically, they called me (the customer) a liar! Why would I request my items to be delivered while I am out of the country and when the new residence was not available?!?!? Makes zero sense! They also threatened to keep my belongings if I did not pay the $600. I admit that my extreme anger came through during both conversations, but I do not take kindly to someone spouting contractual language at me as a way to legitimatize the $600, refusing to connect me to a manager, threatening to keep what is rightfully mine, and basically calling me a liar. Completely unacceptable! It's behavior like this that ruins companies' reputations. Time to shape up and make things right, Safeship!

Move size: 2 Bedroom Home Service cost: $6000

Do not use safe ship, shippers, and here’s why:

I put down a down payment to lock in my price back in January. I got to my moving date they wanted additional money. The original quote was $4000 and this is to move locally only about an hour away. The movers come they pack everything they put it in the truck. I get a call from them that wasn’t additional almost $5000. They said that they would not take a credit card. And that I needed cash … Originally they told me they would easily take her credit card… Lady that called me was a nasty B if you know what I mean and she said well, just unpack the truck and you’re gonna have to give us cash or cashiers check really really nasty. ( like I carry an extra $5000 in my pocket ) Fortunately, the people that were packing my stuff called. their boss and I was able to use a credit card directly through the moving company, Safe ships are bait and switch.

They are horrible.

Do not use them spread the word

Plus, it’s funny. I don’t find them on Google to review them. I did find it Reddit review.

Move size: 2 Bedroom Home Service cost: $8000