Quality Express Van Lines

NOT A MOVING COMPANY

DO NOT LET THEM SEND YOU PACKRITE MOVERS!!

This company is not a moving company. They are brokers who quote you with an eye catching to good to be true estimate. They then turn around and hire a moving company called PACKRITE MOVERS that has hundreds of 1 star reviews about being over charged. They hire this company because they are the cheapest option and don’t care about their customer since they have already gotten their non refundable deposit. After the moving company quoted me DOUBLE than what the brokers quoted me (even though I took less furniture than was estimated because I sold some) the brokers did absolutely nothing to fight for me. They would maybe be a good company if they actually knew who they were hiring. I told them about the terrible reviews PACKRITE MOVERS has and they had no idea. SAVE YOUR MONEY AND GO WITH THE REPUTABLE COMPANIES LIKE MAYFLOWER, UHAUL, etc..

Move size: 1 Bedroom Home Service cost: $3400

My 72 year old mother is currently sleeping on the floor because this unethical company lies to consumers. I was never told they were a brokerage and my move would be contracted out with 21 days allowed for delivery. I made it clear this was to be a same day delivery and was not told the truth until they were there, 2 hours late, to pick up her things. I have never been treated so poorly by a company. The cost has more than tripled from the original estimate and no one can tell me when things will be delivered. This was a 150 mile move that I believed would be completed in one day. I also still had to rent a truck for the boxes and move them myself, to avoid the price going even higher. Thank God I did, or she would have nothing until they decide to show up. There should be laws against business practices like these. There is a special place for anyone who would support these business practices, but I am too polite to say where. Be forewarned; they will rip you off and treat you like dirt while they do it. Negative stars should be an option for service this bad. Poor is the understatement of the century. If you took the time to read this, please share it with anyone you love. This has honestly been the worst experience of my life and if I can spare anyone else from going through this kind of heart break I would.

Move size: 1 Bedroom Home Service cost: $4346

We were passed from Budget Van Lines to Quality Express Van Lines. Charged $1,500 just to pass us along to another actual moving company, after they told us they were the moving company we would be with.

We over estimated with them, but even though I gave the gallon size of the box they did not correctly do the size boxes I told them we would have. So what started as them telling us it would cost about $1,500 for our move, become $6,858.69. That's after we sold a ton of our stuff on the estimation.

They led us to believe that packing up was part of the charges, it was not with the company they passed us on to and we were hourly.

So in the end with the moving company they passed us onto we had an expensive skillet ruined, a high end sports chair lost/stolen, and feeling scammed. And they just say it is not their fault, we estimated poorly.

Don't trust them unless you have thousands to throw away.

Move size: 2 Bedroom Home Service cost: $6585

DO NOT USE THIS COMPANY. If I could give 0 stars, I would. The movers never showed up to move my things. They did not contact me on the day of the move. I had to call multiple times and I was lied to saying the truck was on the way and would be there soon - I repeat..they never showed. I was lied to directly over the phone. I cannot emphasize this enough..do not use this company. Do yourself a favor and keep looking. Despite the positive reviews, they are not a reliable company. I was deceived and now must fight to be refunded my deposit.

Move size: 1 Bedroom Home Service cost: $1900