Average service price

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$ 1298
Local move average
22% less than market avg.
$ 2103
Interprovincial move average
40% less than market avg.
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Review summary

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651 reviews

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Adonis Mcmanus
Sep 30, 2025
Long-distance move from London, ON to Fredericton, NB

DO NOT USE

DO NOT USE, Worst moving company in Canada and I will do whatever I can to ensure everyone in eastern Canada knows about these scammers. From hidden fees left and right to damaging my furniture and not replacing it. DO NOT USE THEM.

DO NOT USE THEM!

Move size: 2 Bedroom Home Service cost: $2200

Thumbnail photo by Adonis Mcmanus of Pegasus Vanlines
Lily Clark
Nov 16, 2023
Long-distance move from Oshawa, ON to Montreal, QC

Amazing crew, amazing service!

We scheduled this with less than a week's notice and we had a 3-person crew show up at the exact time of our appointment. They worked tirelessly to wrap, load, unload and place all our furniture. We had one little mishap but it was not a big deal and the crew were completely apologetic about it. We were pretty impressed with the professionalism, hard work and courtesy of the moving team. We will definitely use them again on our next move.

Move size: 4 Bedroom Home Service cost: $3650

Thumbnail photo by Lily Clark of Pegasus Vanlines
Alan Diduch
Dec 13, 2023
Long-distance move from Fredericton, NB to Ajax, ON

NB to ON Move

I want to start by saying I have moved over 15 times in the last 20 years and this move was by far the absolute worst for service, customer service, and damaged items.

I had a move scheduled for Sat Oct 28. The moving truck did not show up until 15:00 on Sun Oct 29. The moving company did not care, nor did the apologize for the delay.

Two men showed up with the truck despite me indicating that I had a piano which needed to be moved. They said it requires 3 guys to move a piano so I gladly helped them, no issue.

My items were stored for 14 days before I had access to my new spot in Ontario. The delivery of items was on the correct date and on time. The movers only put certain things in the correct rooms and piled the majority of items in the first/front room and in the garage. They unloaded as fast as they could and then left.

Our TV stand was damaged, all 4 legs were broken off. It appears absolutely ZERO care was taken while handling our stuff.

As we began to unpack we realized a number of items were missing. We compiled a list and provided that to Pegasus (a mattress, part of a bed, so we had to sleep the floor without a mattress or bed, our patio furniture, and a book shelf). They indicated they would search the warehouse and deliver the items once found.

A few days later they delivered the mattress, partially covered with a plastic bag, fairly dirty, with a dirty boot mark on the section not covered.

They also delivered the book shelf, covered in a black plastic bag (no other items were in black bags, everything was clear). They dropped it and left, once we unwrapped it, you could see it was smashed up quite badly.

I contacted the company and told them the issues, they asked if I would like to start a claim and provided me with a form. I completed the form and submitted it on 20 Nov 2023, the value of the 3 items was $2400.

On 13 Dec I got a reply stating my items weight * 0.60 = 157.80 - the deductible was a negative # and I was not eligible for a payout. This company can and will destroy your items with zero regard or consequence.

Move size: 4 Bedroom Home Service cost: $8100

Thumbnail photo by Alan Diduch of Pegasus Vanlines Second thumbnail photo by Alan Diduch of Pegasus Vanlines
Lauren Sissel
Nov 23, 2023
Local move from Ottawa, ON to Niagara Falls, ON

Very professional!

Friendly front office staff and the estimator that came out was very professional. Our house move was going to be long and complicated but he put my mind at ease. The real stars here are the movers though. Some of the most careful, efficient and friendly people I've ever had the pleasure of dealing with. They came a few minutes early than scheduled to do a walk around to make a plan of action. Everything was wrapped and packaged very carefully. When moving you expect some small issues here and there, but there actually were no problems at all, everything went smoothly. We couldn't be happier with our move and have been recommending these guys to friends and family ever since.

Move size: 3 Bedroom Home Service cost: $4000

Thumbnail photo by Lauren Sissel of Pegasus Vanlines
Jacob Stern
Nov 02, 2023
Local move from Ottawa, ON to Windsor, ON

Highly recommend them!

Excellent moving service from initial review and estimate of items to be shipped through completed delivery. Everything proceeded as scheduled. Moving crew was very courteous and professional and were careful in moving all items as to not cause any damage to the furniture being moved and covered the floors so there would be no damage. They went above and beyond and I would highly recommend them to anyone who requires movers to move their belongings.

Move size: 3 Bedroom Home Service cost: $2100

Thumbnail photo by Jacob Stern of Pegasus Vanlines
Emery Byrne
Nov 15, 2023
Local move from Ottawa, ON to Oakville, ON

Fast and efficient!

We had a great moving experience with Pegasus. We scheduled the service the week we needed it, they were the most cost effective, and they showed up with three men who took great care of our belongings. They wrapped everything up safely, loaded it carefully, delivered it into the room of our choosing, they worked quickly and efficiently, and they were polite and respectful. I loved my experience and will use them again in the future for any moving needs!

Move size: 2 Bedroom Home Service cost: $2000

Thumbnail photo by Emery Byrne of Pegasus Vanlines
Kiara Paull
Dec 06, 2023
Local move from Niagara Falls, ON to Windsor, ON

Impressed!

We used Pegasus van lines to move us last week and were very pleased with the service. The crew was extremely professional, hard working and courteous. We were impressed with how they prepared furniture and non box items prior to loading in the truck. Overall everything came through pretty unscathed and in good shape. We would definitely recommend using these guys!

Move size: 3 Bedroom Home Service cost: $1500

Thumbnail photo by Kiara Paull of Pegasus Vanlines
Haris Strakou
Mar 19, 2024
Long-distance move from Halifax, NS to Edmonton, AB

Long distance moving

Did a long-distance moving and Pegasus was amazing! They came and packed all of my furniture and boxes in less than two hours and they were super gentle and wrapped everything so it wouldn't get damaged during transit. During delivery, they were also super quick and unloaded in less than an hour. They set up all my furniture for me so everything was ready for me when they left. Definitely using Pegasus for all my future moves!

Move size: 2 Bedroom Home Service cost: $2280

Thumbnail photo by Haris Strakou of Pegasus Vanlines
Marylou Desbiens
Jun 02, 2024
Long-distance move from Calgary, AB to Souris, MB

Avoid this company

I received a quote from Nick on March 21 2024 for my belongings to be picked up in Calgary Alberta on April 17 2024 and was promised that they would be delivered in Souris Manitoba on April 19. On April 19 I only received an invoice and then a phonecall for payment. I advised the lady on the phone that I would pay the minute my belongings were at my doorstep.

I also asked her when the delivery would be and was told that it would be the beginning of the next week. This was the start of a 6 week ordeal where I lived like a squatter in my new apartment because I had nothing but some clothes, 1 fork, 1 spoon and a knife and an airbed. I had to purchase items that I needed just to be able to live somewhat normal.

Then I was promised that the delivery would be May 17. The morning of May 16 I called Pegasus and was told that yes absolutely the delivery would be the next day. When I called them back later that day because I had not yet heard from the driver I was told that there was no more room on the truck when it came time to load my belongings.

I then asked them if I could pick it up myself. This would mean a flight to Edmonton where my stuff was being stored (I never agreed to have my belongings stored at any time) then renting a uhaul and inconveniencing friends to help me. Pegasus told me that I could definitely do that but would still have to pay them as well (seriously) So that was not an option.

They told me my belongings would be delivered May 30 or 31. I demanded to have that in writing with a signed name. All I received was an email with the delivery date and no names.

I opened a complaint with the BBB because I felt I had to do something. I received a standard apology with “unforeseen circumstances” and a lot of other standard comments. But once again they stated the end of May. (I rejected that and asked for compensation)

On May 30 I called and asked them what time on May 31 the delivery would be. They said that my belongings were in Regina SK (3 hours away) but that delivery wouldn’t be until Saturday. I asked the lady if she was aware of the days in the month and that Saturday was June 1. Once again they lied.

When the moving truck finally showed up at my home the driver and his partner were wonderful. But they did tell me how this happens all the time. This company books and books and books but doesn’t have the resources to fulfill their orders.

Do not use this company. They are not to be trusted. Make sure you have a fully written contract with dates and signatures.

Move size: 2 Bedroom Home Service cost: $1832

Thumbnail photo by Marylou Desbiens of Pegasus Vanlines
Michelle Boels
Dec 16, 2024
Long-distance move from Alberta to Ontario

DO NOT RECOMMEND - BEWARE

This company is an absolute joke!. Beware.

My friend received her shipment approximately three months after being promised it would arrive within seven days. The majority of her belongings are irreparably damaged.

Awful customer support. When she called, they either didn't answer the phone or didn't provide her a clear explanation about when her items would be delivered. Extremely impolite people with no professionalism.

The whole story has been documented. I am only supplying the short version. You would not believe the run around she got.

I've advised her to make a call to every news station in Ontario to firmly dissuade any individual that is considering hiring Pegagsus Van Lines.  

From start to finish, the worst nightmare!!!

Move size: 2 Bedroom Home Service cost: $1700

Thumbnail photo by Michelle Boels of Pegasus Vanlines Second thumbnail photo by Michelle Boels of Pegasus Vanlines
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Last updated on 2024-09-23.

These reviews are the subjective opinions of MoveAdvisor members and not of MoveAdvisor itself.

Company Info

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Company Notes

Looking for a dependable moving company? Get the professionalism, dedication, and service you deserve when you turn to Pegasus Van Lines as your moving solution. Whether you are moving into or out of Canada, you can trust Pegasus Van Lines to always be your first choice when relocating your valuable property.

Licenses & Certificates for Pegasus Vanlines

Before hiring a moving company like Pegasus Vanlines you should generally make sure you are dealing with a legitimately registered business. Some moving companies are incorporated in a specific province or territory and others are federally incorporated.

You can lookup federal corporations by name in the Corporations Canada online database.

When looking to hire a moving company from Ontario, you may want to lookup your company in the provincial register: Business name registration, Ontario.

Canadian moving companies that perform deliveries to USA or prick up customers from USA, should have a valid DOT number to operate legally.

US D.O.T.: not provided

Generally, all businesses have to register in the province or territory in which they do business.

You can get a free moving quote from registered movers with our moving cost estimation tool here.

What is Pegasus Vanlines cost for local moves?

We have calculated an approximate local moving market average price from 1006 reviews of people moving within Ontario to be $1660.

From 253 local reviews for Pegasus Vanlines , we have calculated an average moving cost of $1298 for local moves.

This could mean that Pegasus Vanlines is cheaper with about 22% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Pegasus Vanlines cost for interprovincial moves?

From 670 reviews of people moving long ditance, we concluded that the market average costs are around $3492 when moving long-distance.

For Pegasus Vanlines , we estimate that their average long-distance moving costs will be around $2103, based on 233 long distance moving reviews.

This could mean that long-distance moving services costs of Pegasus Vanlines for moving between states is cheaper with about 40% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Pegasus Vanlines . Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

Community testimonials, ratings and consumer reports on Pegasus Vanlines - a professional company located in , Toronto, ON. Discover Toronto, Ontario moving companies.

*MoveAdvisor may not be affiliated with Pegasus Vanlines and the estimates may be provided from other professional movers in our network.

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