Fabian Andrews said: "Royal Canadian Van Lines service quality was more than expected. Packing and loading was smooth and rate was good too."

Average service price

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$ 1298
Local move average
24% less than market avg.
$ 2113
Interprovincial move average
36% less than market avg.
How did we get these costs?

Review summary

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655 reviews

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All reviews

Amy Rodriguez
Oct 28, 2024
Local move within Edmonton, AB

Moving Service

As a first-time user of a moving service, I wasn’t sure what to expect, but the team arrived on time, introduced themselves, and got right to work. They were kind, professional, and efficient while handling my furniture with care. Despite the challenging move, no one complained or showed any difficulty. I’d absolutely use this company, and preferably this crew, again. Thank you!

Move size: 2 Bedroom Home Service cost: $800

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Samindip Malik
Oct 30, 2024
Local move within Oakville, ON

Local move

I used Pegasus for a local move and couldn’t be happier with their professionalism, responsiveness, and efficiency. Setting up the move exactly as I wanted was easy, and they were quick to answer any specific questions when I called. The truck arrived right on time, and the movers were fast, thoughtful, and careful. Everything was done earlier than expected, with every item arriving in perfect condition. Highly recommend!

Move size: 3 Bedroom Home Service cost: $850

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Maggie Anderson
Nov 13, 2024
Long-distance move from Regina, SK to Toronto, ON

Quick, Efficient, and Affordable Movers

Pegasus Van Lines was truly fantastic to work with! From the very beginning, their responsiveness and customer service were top-notch. I’ve honestly never experienced a move that was as quick and efficient as this one. They handled everything seamlessly, and to top it off, their rates were very reasonable. I’ll definitely be recommending them to friends and won’t hesitate to use them again if we ever move in the future!

Move size: 1 Bedroom Home Service cost: $1700

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Emily Roberts
Jul 10, 2024
International move from Davenport, FL to Toronto, ON

Stellar Service from Pegasus

We were extremely pleased with our experience. Everyone from the office staff to the movers and management was professional, friendly, and patient. They were careful and knowledgeable about how to get the job done right. We were amazed by their precision and speed. I would highly recommend Pegasus Van Lines to anyone in need of a top-quality moving service!

Move size: Commercial Move Service cost: $8000

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Lee Twarynski
Jul 12, 2024
Local move from Ottawa, ON to Barrie, ON

Excellent Moving Service

The company I work for frequently relies on their services for relocating staff. They are a pleasure to work with; the phone support team provides thorough and detailed explanations. The drivers and movers are outstanding—professional and meticulous in ensuring items are not damaged during transit. They securely cover and strap everything down with great care. I highly recommend their services.

Move size: Office Move Service cost: $1660

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Katelyn Johnston
Jul 18, 2024
Long-distance move from Ontario to British Columbia

Crooks! Will double your quote, lose your items with no compensation

STAY AWAY! They will double your quote, take your stuff and you get nothing! If I could give a zero star review, I would. First, we were moving provinces, bungalow house. We told them everything/room that would need to be moved and were told a quote that was really great, $4K. We booked them to move in May 2024. I labeled all our boxes with the rooms that they were to go into so it would be easy to locate them. I also kept an inventory of all the boxes too.

The moving crew showed up and that's when they told me that the furniture, mattresses and TVs needed to be wrapped. I said that was part of the service. They said no, I was supposed to wrap the items and they wouldn't take them unless they were wrapped. And for an additional charge, they will wrap them. At that point, it's moving day and if we had known that, we would have wrapped them. So I had no choice but to pay an additional $1100 for them to wrap the stuff. Yes they provide moving blankets and will wrap items, but if they need to be bubble wrapped in cardboard or plastic wrap, then that is extra. Never told us that.

They showed up at 9:15 in the morning and didn't finish until 5:30 at night. 3 man crew. They took so many breaks. They'd say, 10 minute break, it would turn into 45 mins. 5 breaks in total. I don't mind 10-15 min breaks, but when those turn into 45 min each, we are wasting time and it's taking all day. I expected them to be done around 3:30. 2 of the crew didn't speak english and couldn't understand me when I spoke to them. So I had to talk to only one person. I had to keep telling them about boxes they missed labeling/stickering because they'd walk by them.

Then at the end of the day I was given the inventory forms only to read that all the boxes that I labeled, they simply wrote "box" on the paper. So I don't know which boxes are which now. This comes into play when they get delivered. They take the extremely full truck and let us know what the weight is afterwards. Over $8000! Over double what they quoted us! How could they get that wrong of a quote when we provided them all the stuff they'd need to move?! AND, you can't fight them on it because they will just keep your stuff until you pay the full amount. There is no disputing it and they are not remorseful at all that their mistake is costing their client double.

When we got to the new home, and they came to deliver, some of the boxes were damaged, but the stuff inside was fine. Not a big deal. BUT, at the end as I was trying to make sure all of our stuff arrived by looking at my list and theirs, they wanted me to sign that I received everything. I said no because I didn't know if we had everything. 3 man crew bringing in all of our stuff, with just me, I couldn't keep up with them on the counts. So I didn't sign it. The truck was empty though. I said I'd look over everything and I'd email the company once I've done my count. 12 items/boxes were missing. A big ladder, and 11 boxes. I couldn't tell exactly what was missing because their list only said box. Not the descriptions of what I had written on the boxes. One box had precious xmas ornaments both sentimental baby first xmas, and other big life event ornaments. That was in a blue tote I know for sure. Some were boxes and some were totes. Each labeled with "living room box #, master bedroom #," etc.

We sent in a claim, told them all the weights and what we thought was in the boxes. They said it would take up to 8 weeks. 6 weeks goes by an I don't hear anything. I reach out and they tell me that they couldn't find the items, NONE of the 12 were found. AND since they have a deductible of $350, which is nowhere in the contract, we get nothing. Contract says you will be paid $0.60 per pound for your items. We estimated that our items were about 455 pounds. 455 pounds multiplied by .60 per pound (455*0.60=273) (273-350=-77). This is exactly how they wrote it. "This total comes up to negative $77 in actuality you are not eligible for a payout". Their claims department was useless. No remorse that our stuff is lost and that we get nothing out of it. We were never told there was a deductible. We would have made the weight a lot more if we'd known that. So keep that in mind when you submit a claim. OVER EXAGERATE THE POUNDAGE OF YOUR ITEMS. That way you'll actually get some money.

I know that the amount we might have gotten didn't cover even a hint of what the items lost cost, but at least it would have been something. No mention in their contract about the deductible. I asked if they found our stuff at the end of the year, if they do a count and try to find the owners, but nope. Your stuff is now theirs and they will probably keep or sell what they can because you told them what was in the boxes in the claim. They'll know how valuable your stuff is and make a penny of them.

This company is absolutely the worst! Doubling quotes after the fact, lazy labeling, lost items and no compensation.

DO NOT USE THEM!

Move size: 4+ Bedroom Home Service cost: $8500

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Mohmed Zuned Bhaiyat
May 21, 2024
Long-distance move from Greater Sudbury, ON to Regina, SK

Poor service

Pegasus Vanlines - avoid like the plague!

If you want my opinion based on my personal experience with Pegasus Vanlines, the only moving you need to do if you are considering using this bunch is: MOVE AWAY ON A DEAD RUN!

Remember – if it sounds too good to be true – it more than likely IS. I strongly recommend you not to use this company to move your staff.

Move size: Partial Move Service cost: $1300

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Joanne Cornwall
Sep 06, 2024
Long-distance move from Edmonton, AB to Toronto, ON

Always Top-Notch Service

I've used them many times, and they've always been excellent. I'll definitely use them again in the future. They carefully wrapped everything to prevent damage and were extremely courteous and fast. They even asked if there was anything else they could do, going above and beyond. We are so grateful to have had their help—couldn't have done it without them. Many thanks, and we highly recommend their service!

Move size: Partial Move Service cost: $1550

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Leo Van Vliet
Sep 09, 2024
Local move from North Bay, ON to Welland, ON

North Bay to Welland 2 bedroom

Thankfully, I do not move often. I am so thankful, I chose Pegasus Van Lines to do the move. Nick and his staff were proffessional at all times. They promised a 10:00 arrival and were on time, the same with on time delivery. Price was within reason considering the length of the move. I would definetly recommend Pegasus for anyone moving.

One very happy customer

LSV & AJV

Move size: 2 Bedroom Home Service cost: $4400

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Cheryl Mcleod
Sep 10, 2024
Local move from Ajax, ON to North Bay, ON

Reliable and Stress-Free Experience

This is our third time using Pegasus, and they’ve never disappointed. From the initial estimate to unloading the last piece of furniture, their service is always first-class. They make a stressful time much easier! Every team is friendly, professional, and willing to go the extra mile, like when they helped my husband mount our TV at the new house. I wouldn’t hesitate to use them again or recommend them to others!

Move size: 4 Bedroom Home Service cost: $3900

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Zakary Boutin
Jul 22, 2025
Local move within London, ON

No Complaints!

This was truly an amazing experience! We moved locally in London from a 3-bedroom house to another 3-bedroom house. From start to finish, the entire process was stress-free with no hidden costs. The team showed up on time, the paperwork was simple, and they were both professional and friendly. They handled all our items with extra care, and the final price was very fair. I have absolutely no complaints, everything with the Pegasus team was fully positive!

Move size: 3 Bedroom Home Service cost: $900

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Mia Vincent
Jul 23, 2025
Long-distance move from Laval, QC to Regina, SK

Professional Movers

This is by far the most professional moving company I have ever worked with. I had last minute changes and needed to reschedule just a day before the move, and they were incredibly understanding and accommodating. On moving day, the team was fantastic, friendly and polite. Anytime I had a question or concern, the staff responded quickly and helpfully, making the whole process smooth and easy. I would absolutely hire them again without hesitation!

Move size: 3 Bedroom Home Service cost: $3100

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Emily Leonard
Jul 24, 2025
Local move from Magog, QC to Laval, QC

Outstanding Service

Overall, I’m very happy with their service. We were told the movers would arrive between 8 and 9 am, but they showed up at 9:40 am. While it wasn’t the best start, they immediately got to work once they arrived. The team was fast, efficient, and very professional, clearly skilled at what they do! Our initial frustration quickly turned into delight. The movers and the company’s representatives were so outstanding that we won’t lower the rating over a minor delay. Many thanks for turning this into such a positive experience!

Move size: 4 Bedroom Home Service cost: $1500

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Amoge Ugwu
Jul 26, 2025
Long-distance move from Hamilton, ON to Brandon, MB

Terrible experience

Our household items were picked up in Ontario on June 21, with full payment made by June 23 (Invoice PS2357). We were promised a 4–6 day delivery timeframe to Manitoba by Nick. Instead, our belongings arrived over a month later — on July 21 — without a single apology or proper update. The lack of communication and transparency was shocking.

To make matters worse, when the movers finally arrived, they refused to bring our belongings inside the house. My husband was home alone with three little children. The movers dropped everything at the base of our stairs, despite only a few steps leading to the first floor where we reside. After my husband went inside to call the company who had earlier promised that all our belongings will be moved inside at no cost, the staff turned around to tell him there was a cost determined by the movers if there is a stair case, and that it was hidden somewhere in the contract. My husband then stepped outside to negotiate the extra charge they claimed for stairs, only to find out that the movers had disappeared without a word. We were left to move all the heavy furniture ourselves.

We also discovered damaged items, including parts of our shoe rack, and missing pieces and items we couldn’t trace. But after such a long, stressful ordeal, we didn’t bother chasing it. We were just relieved to be done with Pegasus.

To top it off, several perishable food items were spoiled due to the unexpected month-long delay. We had packed and planned for the original timeline they gave us.

No customer should have to go through this. Poor communication, zero accountability, and no regard for customer. If you’re planning a move, do yourself a favor — sell your belongings and buy new ones rather than trusting this company.

If incompetence was a company, it would be Pegasus Van Lines

Move size: 2 Bedroom Home Service cost: $1500

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James Jensen
Jul 28, 2025
Long-distance move from Richmond Hill, ON to Saskatoon, SK

Great Service from Start to Finish

The final price was a bit higher than I expected, but I understand it was due to the heavy items involved. Even so, my experience with this company was entirely positive. Every employee I interacted with was polite, responsible, and focused on doing the job right. All of my belongings were carefully wrapped, loaded, and unloaded without a single issue. There were no delays or slowdowns throughout the entire move. Overall, I’m very pleased with their service and would definitely recommend them.

Move size: 3 Bedroom Home Service cost: $2950

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Maria Ederson
Jul 29, 2025
Local move from Etobicoke, ON to Ottawa, ON

Great Experience

We had a professional crew. They loaded the truck, drove to our destination, and when we got there, everything was in the exact same condition as before. They also placed all items where it was most convenient for us. Thanks to that, unpacking afterward wasnt difficult at all. We’re thankful for this experience and will definitely use their services again the next time we move.

Move size: 2 Bedroom Home Service cost: $1000

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Ronit Guadrini
Jul 29, 2025
Long-distance move from Ottawa, ON to Laval, QC

Moving

I have moved 3 times in my life, and I really wish I had known about Pegasus earlier. After two terrible experiences with other movers, this was my first time using this company. They were respectful of all my belongings, and everything arrived safely. The movers weren’t rushing, but they also didn’t waste time, it was the perfect pace to get the job done on time. At the end, everything was placed exactly where I asked. It was a very pleasant experience, and from now on, I’ll only use their services.

Move size: 3 Bedroom Home Service cost: $900

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Irfan Thapa
Jul 30, 2025
Long-distance move from Saint John, NB to North Vancouver, BC

Long-distance move - Highly recommend!

From the moment I contacted them for our long-distance move, I knew we were in good hands. The entire process was smooth and positive. We ended up having way more items than expected and had to request partial packing help at the last minute. We were truly grateful! The actual moving team was excellent, absolutely amazing. They handled everything professionally, with care, and were flexible throughout. They paid special attention to our more delicate items, which we really appreciated. Everything arrived in perfect condition. I give Pegasus Van Lines the highest marks possible!

Move size: 3 Bedroom Home Service cost: $8600

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Arif Dincer
Jul 31, 2025
Long-distance move from Kingston, ON to Montreal, QC

Professional Team

These movers recently relocated my wife and me from Kingston, ON to Montreal, QC. The team was fast, friendly, professional, and incredibly hardworking. They disassembled some of our larger furniture with ease, things I would have spent hours on looked like child’s play to them! I was truly impressed by their professionalism and the care they showed throughout the move. I will absolutely recommend them to all my friends and would use their services again without hesitation.

Move size: 2 Bedroom Home Service cost: $940

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Sarah Everett
Jul 31, 2025
Long-distance move from Fredericton, NB to Nanaimo, BC

Fraud company

Nick Galanis was kind at first. Taking a deposit saying it would take about 10 days for delivery. No one showed on the day. I had to leave all my and my kids belongs behind to catch our flight. He screamed, insulted and demeaned me while I was in tears. He knew I had no one else to help. He refused to return my deposit throwing texts messages before in my face. He gaslights and cost us so much more money. He's a terrible rude man and reading all these other reviews online, he does this constantly to people. He needs to be shut down. Im going to the authorities and he wasnt bothered one bit by it. Its fraud and hes very untrustworthy.

Move size: 1 Bedroom Home Service cost: $200

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Ritiz Tharu
Jul 31, 2025
Local move from Saint Catharines, ON to Cambridge, ON

Two-Bedroom Move

They helped us move out of our small two-bedroom apartment. The movers were very nice and did a great job overall. Nothing was broken or damaged, and the two-person crew was a pleasure to work with. They came prepared with all the proper equipment, dollies, boxes, and everything needed to get the job done right. We both recommend this moving company!

Move size: 2 Bedroom Home Service cost: $650

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Sabina Paudel
Aug 05, 2025
Long-distance move from Woodbridge, ON to Halifax, NS

Professional and courteous!

I can't say enough great things about Pegasus! From start to finish, they were awesome. Very professional and helpful. On moving day, the team arrived right on time and got the job done much faster than I expected. They handled everything with great care, were super friendly, and made the whole process enjoyable. I would highly recommend them. They were amazing!

Move size: 1 Bedroom Home Service cost: $1300

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James Frosty
Aug 09, 2025
Long-distance move from Montreal, QC to Saint John, NB

Top-Notch Moving Experience

They were wonderful, respectful, polite, and quick in packing up my household goods and delivering them to the house. Having moved more than five times, I can confidently put these movers at the top of the list. They paid great attention to detail and took extra time to ensure my items were not damaged. Stellar service, and I will absolutely reach out to them again for our next move!

Move size: 3 Bedroom Home Service cost: $2000

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Kim Stevens
Aug 11, 2025
Long-distance move from North Bay, ON to Winnipeg, MB

Worth Every Penny

Moving isn’t easy and it can be costly, but this team made it far less stressful, and I truly believe I got my money’s worth from their excellent staff. They were very friendly, respectful, and careful with our belongings. They even moved impossibly heavy items from one location to the next with complete professionalism. From the booking process to the final billing, and thanks to the wonderful staff, I couldn’t be happier.

Move size: 2 Bedroom Home Service cost: $1800

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Greg Lynch
Aug 12, 2025
Local move within Toronto, ON

Local Move

First I hired another moving company that was running super late and didn’t care to call me, I messaged Pegasus and Nick answered, he was able to assist my last minute booking to help me move on a Thursday evening. The team of 2 showed up on time and worked well as a team, which made the move so much more pleasant. Very professional and hard working! Will never use another mover in Toronto.

Move size: 2 Bedroom Home Service cost: $500

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Company Info

Pegasus Vanlines has registered their account, so they will be able to see and respond to your reviews publicly.

Company Notes

Looking for a dependable moving company? Get the professionalism, dedication, and service you deserve when you turn to Pegasus Van Lines as your moving solution. Whether you are moving into or out of Canada, you can trust Pegasus Van Lines to always be your first choice when relocating your valuable property.

Licenses & Certificates for Pegasus Vanlines

Before hiring a moving company like Pegasus Vanlines you should generally make sure you are dealing with a legitimately registered business. Some moving companies are incorporated in a specific province or territory and others are federally incorporated.

You can lookup federal corporations by name in the Corporations Canada online database.

When looking to hire a moving company from Ontario, you may want to lookup your company in the provincial register: Business name registration, Ontario.

Canadian moving companies that perform deliveries to USA or prick up customers from USA, should have a valid DOT number to operate legally.

US D.O.T.: not provided

Generally, all businesses have to register in the province or territory in which they do business.

You can get a free moving quote from registered movers with our moving cost estimation tool here.

What is Pegasus Vanlines cost for local moves?

We have calculated an approximate local moving market average price from 357 reviews of people moving within Ontario to be $1701.

From 253 local reviews for Pegasus Vanlines , we have calculated an average moving cost of $1298 for local moves.

This could mean that Pegasus Vanlines is cheaper with about 24% from the market average.

Take note that these local moving prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Move prices can vary greatly as factors like home size and time spent moving as well as supplemental services like packing and assembly could influence your individual price.

To receive a more accurate moving quote from multiple local movers and compare the best pricing, we recommend you get an estimate from our cost estimator here.

What is Pegasus Vanlines cost for interprovincial moves?

From 425 reviews of people moving long ditance, we concluded that the market average costs are around $3292 when moving long-distance.

For Pegasus Vanlines , we estimate that their average long-distance moving costs will be around $2113, based on 237 long distance moving reviews.

This could mean that long-distance moving services costs of Pegasus Vanlines for moving between states is cheaper with about 36% from the market average.

Note that these long-distance moving prices vary from the prices you will get if you contact the company, since these costs are extracted solely from reviews data and not the moving company. In addition, move prices can vary greatly because of factors like shipment size and distance between locations as well as supplemental services like packing and assembly. This is why you should compare competing moving quotes from licensed movers with our tool here.

Average service costs information

We generate average normalized moving cost based on information submitted by people who have reviewed Pegasus Vanlines . Take note that these prices may vary from the prices you will get if you contact the company, since these costs are based on reviews data and not the movers themselves. Please note that move prices can vary greatly based on factors like home size and distance between locations as well as supplemental services like packing and assembly.

The market averages are generated from reviews on our review sites from the last 3 years. To get more precise moving quotes, please consider using our moving estimator.

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