One Source Van Lines LLC

The day we moved into our new home, the moving crew made the whole experience effortless. They arrived on time, ready to work, and immediately started organizing the packing process. Every piece of furniture, from our delicate antique chairs to large, heavy pieces, was wrapped and secured with extreme care. Despite the long hours, the team remained upbeat and professional throughout. By the end of the day, they had set up all our furniture in the right rooms, and nothing was damaged in the process. It was clear they cared about our move as much as we did, and we couldn’t have asked for a better experience.

Move size: 3 Bedroom Home Service cost: $5355

After years in the same home, moving to a new city felt overwhelming. Thankfully, this moving company came to the rescue! The crew was incredibly professional and arrived right on schedule. They handled my fragile items with such care and attention, making me feel at ease. Their efficiency was impressive; they finished packing and loading in record time. At the new place, they helped set everything up just as I wanted. I can't recommend them enough for a hassle-free move!

Move size: 3 Bedroom Home Service cost: $5333

Moving out of a historic home was bittersweet, but this company made it a positive experience. The movers were respectful of the unique architecture and took special care with vintage items. Their expertise in handling delicate furniture was evident, as nothing was damaged during the transition. They worked tirelessly and maintained a great attitude throughout the long day. With their help, I felt confident about the move. Highly recommend them for any special relocation needs!

Move size: 3 Bedroom Home Service cost: $5300

0 STAR REVIEW FOR ONE SOURCE VAN LINES!!

I reached out to One Source Van Lines and signed with them to move some of my things from my house in Maryland to my extended family’s home in South Carolina in October. I paid a deposit of $1200 and it was NEVER EXPLAINED to me that the only refund I could receive on this was within 72 hours of signing (no other legitimate company would require this. Canceling within 72 hours of the service date would be expected but not 72 hours within booking a service). I WAS told however that if any changes needed to be made to the order, I just needed to contact them within 7 days of the move date.

In addition to the stress of moving and of my divorce (where I have essentially lost everything), I ended up in the hospital for 12 days in September. During this time, I was forced to agree to let my ex-husband keep all of my remaining assets. This was both out of my control and a legitimate reason to cancel with One Source Van Lines, because I had nothing to move. Weeks before the move date, my family tried contacting the company numerous times to cancel and receive a refund. One Source Van Lines refused to speak with them even though I literally could not contact them myself because of my hospital stay. Once I left the hospital, I contacted them (still plenty of time before the 7-day cutoff) and found Ms. Daisha in the billing department to be extremely unhelpful and uncaring. She was very unprofessional and would not let me speak to any of the managers or the individual who I originally set up the order with and she refused to give me any refund EVEN THOUGH ONE SOURCE NEVER TOUCHED ANY OF MY THINGS, NEVER MOVED ANY OF MY ITEMS, AND NEVER DID ANY WORK WHATSOEVER ON MY ORDER. I sent multiple letters to the company headquarters, which were all returned to me unopened.

Essentially, One Source Van Lines stole $1200 from me and has proved at best to be a heartless, disreputable company and at worst, a complete scam. Under NO CIRCUMSTANCES SHOULD ANYONE TRY TO MOVE WITH ONE SOURCE VAN LINES.

Move size: Partial Move Service cost: $1200

I found out after my move that this company has been running this same scam for years and has gone by multiple different names. They will be your best friend and lie lie lie and tell you you’re going to have a great move everything is accurate the guys are professional. Lies, they take your deposit and then basically give you the middle finger. My cost doubled on pick up, clock destroyed by movers they contracted out to. It’s a pure bait and switch, I called the number thinking I was calling United and the lie they told was that onesourcewas. The name of their local affiliate in my area. Lie. They do an inventory that is completely meaningless and then take 1/3 as down payment which they keep for doing absolutely nothing. They contract the worst companies to come move us . 2 men wreaking of marijuana showed up in flip flops 3 hours late and a minute after arriving told us we were greatly under quoted and that we actually have twice as much space than one source gave us even though our inventory was exactly the same as it was listed! They demanded we pay an additional 7K which we said no way and after hour spent back and forth we finally agreed on 3500 more just to get this over with and not lose our deposit we paid via ACH bank transfer (bad idea!). They didn’t wrap anything besides toss a few blankets over our furniture and roughly throws it all on the truck. This company is a scsm I hope they all rot

Move size: 3 Bedroom Home Service cost: $16200

Following the completion of a home renovation project, the need to relocate back into a freshly updated space became a priority. The moving crew arrived on schedule, ready to tackle the task. They efficiently packed and loaded all items, demonstrating great care with each piece of furniture. Their thoroughness and attention to detail were remarkable. Upon arrival, they swiftly unloaded and helped arrange everything to showcase the renovations beautifully. Grateful for their hard work and dedication during this exciting time!

Move size: 3 Bedroom Home Service cost: $5333