One Source Van Lines LLC

Relocating out of state might be difficult, but the team made it easy. They arrived on schedule, carefully packed everything, and kept me updated throughout the voyage. What impressed me the most was their ability to stay on time despite the enormous distance. When they got at my new home, everything was intact, with no missing or damaged items. The movers also helped me set up some of the larger furniture, making the transition much smoother. Moving across state borders was easy and stress-free thanks to such a reliable team.

Move size: 3 Bedroom Home Service cost: $5333

After checking between few companies to decide which one will work best for us, unfortunately, we went with One source Valines LLC. Adrianna kept calling like she really cared and assured me they are the best company to choose, as they make sure to stay with the client all the way till it ends. Well, guess what??? Not only she disappeared, so did the others from customer service when they realized the damages and all the troubles we are going through!!!! It started when they estimated the work fee that will cost, after Adrianna did a video walk through of all our stuff. It came to 30% more and the stuff they sent from a different local company was horrible. After I sent them away, they sent me MC movers that I thought were good but along the day, broke already few parts, didn't tell me and cover their backs!!!! Arriving in Maryland, the crew decided they know everything and were very hard to deal with MC Movers!!!!!!

What we realized was that our stuff was loaded in CO to a truck and from this point was unloaded and loaded again to a different truck---NEVER AGREE TO DO THAT!!!

That was the main issue for the damages. The unloaded our stuff and slowly we realized how big is the damage. On top of all of this, the driver decided to be a smart ass and tell the guys to fold our $10000 king mattress and tape it so it would be easier to take it up, after I went and bought them a harness to lift it safety. As soon as we saw it we yelled at him to get off our mattress right now and never do it again, this is a hybrid mattress and they ruined it. What a shameful company to work with.

They left all their mess in our garage and didn't agree to take it with the, such as the tape they wrapped the Furnitures and boxes they used to wrap the mattresses and so on and on...NEVER AGAIN WORK WITH THESE COMPANIES. we ARE SO DISAPOINTED AT THEM, SO UNPROFESSIOANL AND WORST EVER!!!!!!

Move size: 4+ Bedroom Home Service cost: $10588

Helping my elderly parents move across town was not an easy process, but the movers were really patient and kind. They took the time to gently pack my parents' stuff, which included personal items and delicate treasures. The team was very considerate to my parents' preferences, allowing them to take their time determining where everything should go. They also helped us rearrange some furnishings in the new space to make it more accessible to them. Their warmth and professionalism made an otherwise difficult day much easier for all of us. I am really appreciative for their assistance in making my parents' relocation to a new house as seamless as possible.

Move size: 3 Bedroom Home Service cost: $5337

The move involved transitioning our home office, including a number of filing cabinets, desks, and computers. The movers carefully packed all our electronics, labeling cords and accessories to make it easy to set everything up later. They also treated our important documents with care, ensuring nothing got mixed up or lost. The level of organization and their understanding of how to move an office was excellent, allowing us to get back to work quickly in the new place without any hassle.

Move size: 3 Bedroom Home Service cost: $5444

We decided to move for a change in lifestyle, and the movers were incredible. They packed everything securely, paying special attention to our delicate and valuable items. The team worked efficiently and kept a positive attitude throughout the day. I was impressed with how well they handled our large furniture, ensuring nothing was damaged. Upon arrival, they placed everything exactly where we wanted it, which made settling in easier. Their attention to detail and dedication made all the difference.

Move size: 3 Bedroom Home Service cost: $5345

The day we moved into our new home, the moving crew made the whole experience effortless. They arrived on time, ready to work, and immediately started organizing the packing process. Every piece of furniture, from our delicate antique chairs to large, heavy pieces, was wrapped and secured with extreme care. Despite the long hours, the team remained upbeat and professional throughout. By the end of the day, they had set up all our furniture in the right rooms, and nothing was damaged in the process. It was clear they cared about our move as much as we did, and we couldn’t have asked for a better experience.

Move size: 3 Bedroom Home Service cost: $5355

After years in the same home, moving to a new city felt overwhelming. Thankfully, this moving company came to the rescue! The crew was incredibly professional and arrived right on schedule. They handled my fragile items with such care and attention, making me feel at ease. Their efficiency was impressive; they finished packing and loading in record time. At the new place, they helped set everything up just as I wanted. I can't recommend them enough for a hassle-free move!

Move size: 3 Bedroom Home Service cost: $5333

Moving out of a historic home was bittersweet, but this company made it a positive experience. The movers were respectful of the unique architecture and took special care with vintage items. Their expertise in handling delicate furniture was evident, as nothing was damaged during the transition. They worked tirelessly and maintained a great attitude throughout the long day. With their help, I felt confident about the move. Highly recommend them for any special relocation needs!

Move size: 3 Bedroom Home Service cost: $5300

Following the completion of a home renovation project, the need to relocate back into a freshly updated space became a priority. The moving crew arrived on schedule, ready to tackle the task. They efficiently packed and loaded all items, demonstrating great care with each piece of furniture. Their thoroughness and attention to detail were remarkable. Upon arrival, they swiftly unloaded and helped arrange everything to showcase the renovations beautifully. Grateful for their hard work and dedication during this exciting time!

Move size: 3 Bedroom Home Service cost: $5333

Another company failed me and Oliver from One Source immediately came to the rescue. Even during peak season in the summer, he found a way to get movers to me in two days!!! When we spoke on the phone, he calmed us down, and assured us he will take care of us. And he did just that!! Anytime I had a question, he answered my text messages and phone calls. Even as he was boarding a flight! This man showed us the best customer service anyone could ask for. I highly recommend you reach out to him today. A+++++++

Move size: 4+ Bedroom Home Service cost: $11000

I contacted this company for an upcoming move from AL to AZ. The people you first speak with are well trained and personable. I thought they were reputable and gave them a $1500+ deposit. I spoke with a variety of people at One Source, which is certainly part of the distraction. On day 2, my moving situation became uncertain. My daughter called their office at night letting them know we could not do this. The morning of day 3, I contacted the last person I was dealing with by email and phone to confirm cancellation. Then I ended up talking to 2 or 3 more people to try to change my mind over the next few days. I followed their rules by canceling the morning of day 3. I did not get my deposit. I contacted the Better Business Bureau. They were told I did not contact the "right" person. If a company does not disclose to a customer who I should be talking to the when I canceled, they have no interest in giving me my deposit back. This company does not appear to have any interest in treating customers right and providing a service, only in keeping whatever money they can get especially if no service is provided.

Move size: 2 Bedroom Home Service cost: $1570

I booked a move through One Source Van Lines, which I later found out is just a broker, not an actual moving company. They took a deposit of $1,841.06 and claimed I could cancel within 72 hours. I canceled well within that window, but they refused to refund my money, citing a hidden “email-only” policy that was never clearly communicated during booking.

Despite multiple calls and follow-ups, they never followed through. I was told someone would contact me, but no one ever did. Their contract is full of loopholes and legal traps to protect themselves, not you. They also tried to threaten customers who leave negative reviews with forfeiture of refunds.

This company is deceptive, dishonest, and takes advantage of people who are vulnerable during moves.

If you're using MoveAdvisor, do NOT trust this listing.

Move size: 2 Bedroom Home Service cost: $1841