Nationwide Van Lines

This was my first time using a moving company. I was a little apprehensive about how long it would take to receive my items and about the possibility of lost or broken items. After getting several quotes and reading reviews on many moving companies I decided to call Nationwide Van lines. I couldn't have asked for a better experience. Racheal Skolnik helped make the process so simple and stress free. She and Manny were there to address all of my concerns. My driver (Uzi Kodosh) was courteous and professional. He took his time explaining each charge and answered my MANY questions. He and his crew packed my items well and everything arrived in perfect condition IN ONLY 3 DAYS from New York to Florida without so much as a broken wine glass!!  They almost beat me down to Florida! I highly recommend Nationwide Van Lines. If you're lucky you will have Uzi as your driver.

Service cost: $4400

My husband and I are very pleased and happy that we used nationwide van lines as our moving company. They were all great experiences from the moment I contacted them, the moving and the conclusion of the move. My dealing with Alana was excellent, she was very helpful, honest and professional, in setting up the moving day and the paperwork, thank you Alana. Also, the representative that came to look at the items to be moved, he was very nice and professional. Regarding the movers, my husband and I, cannot say enough to describe them, Darren, Lloyd and ken, were magnificent, they were on time, friendly, clean, organized, great team work, courteous, understandable, hard workers, and very professional, special thank you to all three for a magnificent job. We highly recommend nationwide van lines and in the future, we will call them if we need movers. Thank you to all, we really appreciate it.

Service cost: $694

About the Nationwide Van Lines I can let you know,  those guys are very polite, professionals and honest. My furniture was traveling perfect, complete and very safe with them. About the time, it was accurate as per our commitment so I don’t have complain. Those 3 guys are very nice people (Darren, Ken and the 3rd guy I cannot remember his name). I can recommend this company 100%. Customer Services (Manny) all the time was calling me verifying if everything is Ok, Susana very polite and nice woman, I received from them a very professional care (like customer).

Service cost: $3200

This was my first time using a mover and I had heard horror stories about people who used movers and were robbed both financially and physically.  I am so happy to say that this experience was nothing like that.  Nationwide Van Line is the best at what they do.  My movers Uzzi and Elvis were the best.  They were courteous, patient, thorough, quiet and most of all efficient.  My former management company tried to have them removed and they did not miss a beat. They did this while we were in the middle of a snow storm.  They finished the job and never complained.  Every detail was taken care of by Uzzi and Elvis. Not only would I use Nation Wide Van Lines again, I will use them again and specially request Uzzi and Elvis.  Thank you to Nation Wide and a special thanks to Uzzi and Elivs for making this process a lot less painful.
 
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Service cost: $1245

From the very first phone call made to the company  to the last piece of furniture that was delivered, my experience with this company was excellent!  The office staff was thorough, clear and had professional follow - through every step of the way.  The quotes were fair and the staff explained every charge and detail that was specified. And, nothing changed throughout the process!! The moving crew was exceptional. I honestly can't say enough about what a good experience it was. The furniture was packed up beautifully at the pick up site and was delivered with care and attention and respect. The crew was not only attentive to the furniture, but considerate of our walls, floors and doors! They worked with us every step of the way and offered helpful suggestions. Given that the pickup was in Florida and delivery was in snow-covered Massachusetts, they had to contend with horrific weather conditions. But, they were even cheerful throughout the delivery. (better than us, I might add) Moreso, some pieces were difficult to maneuver in our home, but they worked tirelessly to ensure that everything could get where it had to go.I honestly had been dreading this move and was fearful of the condition that furniture would arrive in; however, my fears were unwarranted with this crew.  I would recommend them wholeheartedly!

Service cost: $1600

From the beginning Rachel was very professional and a great sales person from start to finish. She answered all of my questions and concerns with packing, moving costs, and times of pick-up. It was the best experience I had ever had in dealing with a move. Especially during the holidays. the best experience I have ever had with a moving company. Moving men were very professional and courteous . Wrapped all of the furniture and placed on the truck without damaging or scratching a single item. Delivered in the same condition as when they picked it up. Would highly recommend them to anyone contemplating a long distance move.

Service cost: $1500

My experience was a 5-star in spite of a glitch along the way.  We moved from South Florida to the Central Coast of Florida, about 250 miles total. My original experience, including my phone conversations, the in-house estimates and the follow up to those estimates, were all excellent.  Alana and Reggie were both excellent and highly professional and we were looking forward to our move. Our understanding was because of the short distance and both locations were right off I-95, the move would happen in one day, or overnight.   However, about 5 days before the move, I contacted them to review the final details.  My regular contact was on vacation and I spoke to someone else who during the conversation, told me my move would take at least 5 days and maybe more and to get it delivered on the same day or the next day, would cost me about an additional 40% increase of my quoted price.  I ended up talking to the supervisor Manny, and unable to resolve the issue, I was extremely upset and cancelled the move just 5 days out.  Two days later while in the process of making other arrangements,  Manny called to see if we were able to find an alternative and how things were going.  He was truly helpful and sincere in our conversation and asked if he could make us another offer.   He said, he would guarantee our move would be either the same day or over night and for the price we originally were quoted.    After a few conversations, we agreed to reschedule our move with them.  They drivers showed up the next morning at 10 AM as promised, had everything packed and ready to go in about 90 minutes and about 4 hours later, as we were pulling up to our new address, they movers pulled up right behind us.  One hour later, everything was delivered in excellent condition. The movers could not have been any better.   Over the course of the next week, Manny called several times to follow up and make sure everything went well.  Our move went from what appeared to be a dream, to a nightmare, to a dream come true and I would definitely use Nationwide Van Lines again. .

Service cost: $1475

Overall pleasant experience. Rachael was my coordinator in the office, always pleasant and informative. Being as stressed as we were, she put us at ease and answered all questions no mattter the relevance, what a pleasure to deal with.
The pickup crew led by Linzano was terrific, polite,professional and really cared about our property. I can't say enough about the professionalism his team showed
I would recommend this team including Rachael to anyone wishing to move without worry.

Service cost: $1600

 
10 REASONS NOT TO USE NATIONWIDE VAN LINES FOR YOUR MOVE
 
1.  We used Nationwide because of the price we were given over the phone.  However, they don't send anyone out to see exactly what you have.  They just send you forms which you fill out and go over with them over the phone.  PROBLEM #1.  Work with a company that comes out to view exactly what you have.
 
2. The head mover  looked around at everything and said the price was on target.  He said that on the second day too all the way up to around 8:00PM and then began to say we might go over a little.  By 11:30PM we were up 25% more.  Of course we complained but it was too late to get anyone on the phone, we were exhausted as it was almost midnight and we were closing the next morning.  PROBLEM #2  We should have told them we wanted them to remove everything from the truck to decide what we weren't going to take.  But they got you when it's so late and they know you are closing the next morning.
 
3. The movers arrived in Florida on time.  It was pouring out.  We  had to ask for them to things down so not to walk through the house with all the water.  There was no respect for our home.  PROBLEM #3
 
4. Since our boxes were not marked we had no idea what was in the boxes as they put kitchen stuff in with shoes. PROBLEM #4
 
5.  We had them leave the boxes in the garage as we had no idea what was in each box.  They said they had another stop that same day.  However, they have you sign a paper that you received everything and was okay.  It is not feasible to go through every single box to make sure nothing is damaged and everything is there. PROBLEM #5.  I would recommend that you make the movers stay until you have gone through every single box.  Our movers told us they had another stop after us so there was no way we would have been able to go through everything before they left.  Later on when we filed a claim we were told since the items were not said to be missing or damaged at time of delivery we would not be compensate compensated.  Maybe by doing this the movers can see what they are asking you to sign is not possible! 6 The CEO, Tali Maskalik, was contacted but she never responded to anything directly.   PROBLEM #6 7. CSI was recommended by Nationwide. You pay Nationwide for the service.  Conflict of interest PROBLEM # 8. We now had no choice but to file a claim through CSI.   They have to go through Nationwide to do anything more with us like have another evaluator come out because the first one did not evaluate everything and just put that  the items were not available to evaluate which was not true.   PROBLEM #8   9. Nationwide kept saying that they did not pack our things we did PROBLEM #9 10. I wanted to post this now even though nothing has been finalized because once you accept a settlement you have to remove any negative post you have put up.  PROBLEM #10.  
 
As of today, May 6, 2015, our lawyer still has not heard back from Nationwide’s lawyer because Nationwide is not calling their own lawyer  back to get this resolved.    So we continue to wait !
 
 
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Service cost: $11