Nationwide Van Lines

This was my first time using a moving company. I was a little apprehensive about how long it would take to receive my items and about the possibility of lost or broken items. After getting several quotes and reading reviews on many moving companies I decided to call Nationwide Van lines. I couldn't have asked for a better experience. Racheal Skolnik helped make the process so simple and stress free. She and Manny were there to address all of my concerns. My driver (Uzi Kodosh) was courteous and professional. He took his time explaining each charge and answered my MANY questions. He and his crew packed my items well and everything arrived in perfect condition IN ONLY 3 DAYS from New York to Florida without so much as a broken wine glass!!  They almost beat me down to Florida! I highly recommend Nationwide Van Lines. If you're lucky you will have Uzi as your driver.

Service cost: $4400

My husband and I are very pleased and happy that we used nationwide van lines as our moving company. They were all great experiences from the moment I contacted them, the moving and the conclusion of the move. My dealing with Alana was excellent, she was very helpful, honest and professional, in setting up the moving day and the paperwork, thank you Alana. Also, the representative that came to look at the items to be moved, he was very nice and professional. Regarding the movers, my husband and I, cannot say enough to describe them, Darren, Lloyd and ken, were magnificent, they were on time, friendly, clean, organized, great team work, courteous, understandable, hard workers, and very professional, special thank you to all three for a magnificent job. We highly recommend nationwide van lines and in the future, we will call them if we need movers. Thank you to all, we really appreciate it.

Service cost: $694

About the Nationwide Van Lines I can let you know,  those guys are very polite, professionals and honest. My furniture was traveling perfect, complete and very safe with them. About the time, it was accurate as per our commitment so I don’t have complain. Those 3 guys are very nice people (Darren, Ken and the 3rd guy I cannot remember his name). I can recommend this company 100%. Customer Services (Manny) all the time was calling me verifying if everything is Ok, Susana very polite and nice woman, I received from them a very professional care (like customer).

Service cost: $3200

This was my first time using a mover and I had heard horror stories about people who used movers and were robbed both financially and physically.  I am so happy to say that this experience was nothing like that.  Nationwide Van Line is the best at what they do.  My movers Uzzi and Elvis were the best.  They were courteous, patient, thorough, quiet and most of all efficient.  My former management company tried to have them removed and they did not miss a beat. They did this while we were in the middle of a snow storm.  They finished the job and never complained.  Every detail was taken care of by Uzzi and Elvis. Not only would I use Nation Wide Van Lines again, I will use them again and specially request Uzzi and Elvis.  Thank you to Nation Wide and a special thanks to Uzzi and Elivs for making this process a lot less painful.
 
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Service cost: $1245

From the very first phone call made to the company  to the last piece of furniture that was delivered, my experience with this company was excellent!  The office staff was thorough, clear and had professional follow - through every step of the way.  The quotes were fair and the staff explained every charge and detail that was specified. And, nothing changed throughout the process!! The moving crew was exceptional. I honestly can't say enough about what a good experience it was. The furniture was packed up beautifully at the pick up site and was delivered with care and attention and respect. The crew was not only attentive to the furniture, but considerate of our walls, floors and doors! They worked with us every step of the way and offered helpful suggestions. Given that the pickup was in Florida and delivery was in snow-covered Massachusetts, they had to contend with horrific weather conditions. But, they were even cheerful throughout the delivery. (better than us, I might add) Moreso, some pieces were difficult to maneuver in our home, but they worked tirelessly to ensure that everything could get where it had to go.I honestly had been dreading this move and was fearful of the condition that furniture would arrive in; however, my fears were unwarranted with this crew.  I would recommend them wholeheartedly!

Service cost: $1600

My experience was a 5-star in spite of a glitch along the way.  We moved from South Florida to the Central Coast of Florida, about 250 miles total. My original experience, including my phone conversations, the in-house estimates and the follow up to those estimates, were all excellent.  Alana and Reggie were both excellent and highly professional and we were looking forward to our move. Our understanding was because of the short distance and both locations were right off I-95, the move would happen in one day, or overnight.   However, about 5 days before the move, I contacted them to review the final details.  My regular contact was on vacation and I spoke to someone else who during the conversation, told me my move would take at least 5 days and maybe more and to get it delivered on the same day or the next day, would cost me about an additional 40% increase of my quoted price.  I ended up talking to the supervisor Manny, and unable to resolve the issue, I was extremely upset and cancelled the move just 5 days out.  Two days later while in the process of making other arrangements,  Manny called to see if we were able to find an alternative and how things were going.  He was truly helpful and sincere in our conversation and asked if he could make us another offer.   He said, he would guarantee our move would be either the same day or over night and for the price we originally were quoted.    After a few conversations, we agreed to reschedule our move with them.  They drivers showed up the next morning at 10 AM as promised, had everything packed and ready to go in about 90 minutes and about 4 hours later, as we were pulling up to our new address, they movers pulled up right behind us.  One hour later, everything was delivered in excellent condition. The movers could not have been any better.   Over the course of the next week, Manny called several times to follow up and make sure everything went well.  Our move went from what appeared to be a dream, to a nightmare, to a dream come true and I would definitely use Nationwide Van Lines again. .

Service cost: $1475

Overall pleasant experience. Rachael was my coordinator in the office, always pleasant and informative. Being as stressed as we were, she put us at ease and answered all questions no mattter the relevance, what a pleasure to deal with.
The pickup crew led by Linzano was terrific, polite,professional and really cared about our property. I can't say enough about the professionalism his team showed
I would recommend this team including Rachael to anyone wishing to move without worry.

Service cost: $1600

 
10 REASONS NOT TO USE NATIONWIDE VAN LINES FOR YOUR MOVE
 
1.  We used Nationwide because of the price we were given over the phone.  However, they don't send anyone out to see exactly what you have.  They just send you forms which you fill out and go over with them over the phone.  PROBLEM #1.  Work with a company that comes out to view exactly what you have.
 
2. The head mover  looked around at everything and said the price was on target.  He said that on the second day too all the way up to around 8:00PM and then began to say we might go over a little.  By 11:30PM we were up 25% more.  Of course we complained but it was too late to get anyone on the phone, we were exhausted as it was almost midnight and we were closing the next morning.  PROBLEM #2  We should have told them we wanted them to remove everything from the truck to decide what we weren't going to take.  But they got you when it's so late and they know you are closing the next morning.
 
3. The movers arrived in Florida on time.  It was pouring out.  We  had to ask for them to things down so not to walk through the house with all the water.  There was no respect for our home.  PROBLEM #3
 
4. Since our boxes were not marked we had no idea what was in the boxes as they put kitchen stuff in with shoes. PROBLEM #4
 
5.  We had them leave the boxes in the garage as we had no idea what was in each box.  They said they had another stop that same day.  However, they have you sign a paper that you received everything and was okay.  It is not feasible to go through every single box to make sure nothing is damaged and everything is there. PROBLEM #5.  I would recommend that you make the movers stay until you have gone through every single box.  Our movers told us they had another stop after us so there was no way we would have been able to go through everything before they left.  Later on when we filed a claim we were told since the items were not said to be missing or damaged at time of delivery we would not be compensate compensated.  Maybe by doing this the movers can see what they are asking you to sign is not possible! 6 The CEO, Tali Maskalik, was contacted but she never responded to anything directly.   PROBLEM #6 7. CSI was recommended by Nationwide. You pay Nationwide for the service.  Conflict of interest PROBLEM # 8. We now had no choice but to file a claim through CSI.   They have to go through Nationwide to do anything more with us like have another evaluator come out because the first one did not evaluate everything and just put that  the items were not available to evaluate which was not true.   PROBLEM #8   9. Nationwide kept saying that they did not pack our things we did PROBLEM #9 10. I wanted to post this now even though nothing has been finalized because once you accept a settlement you have to remove any negative post you have put up.  PROBLEM #10.  
 
As of today, May 6, 2015, our lawyer still has not heard back from Nationwide’s lawyer because Nationwide is not calling their own lawyer  back to get this resolved.    So we continue to wait !
 
 
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Service cost: $11

I had Nationwide Van Lines move me from central Virginia to central Florida. I've also never had experience with a moving company, so it was a trial run.    It was an excellent experience. I literally had nothing to worry about. They took apart all of my furniture (some being a pain to do) and wrapped everything and moved it all. I actually packed a decent amount of my stuff, but next time I might consider having it all packed!   The driver, Darren, even gave me his own cell number so we could coordinate the move on our own, which worked out wonderfully. They showed up to move me in on my first possible day in the move in window. It was great. Worth every penny.

Service cost: $3200

UZI was in charge of both my pickup and deliver for my move from NY to S.Carolina. I was amazed at the professionalism and level of expertise during the packing up process. I immediately felt at ease and confident that the job would be done to my satisfaction and it was. The delivery was wonderful as well and again both UZI and ELVIS were terrific and made the experience a very pleasant one. I would highy recommend Nationwide Van Lines.  I also want to mention that Alana - my original sales person was terrific as well - she communicated very efficiently and was able to answer all my questions very promptly.

Service cost: $3100

I would like to commend both crews that serviced my move from Cape Cod MA. to Tampa Fl. Uzi and his crew picked up, they did a masterful job protecting all my furniture and handled all my goods as if it was theirs. On the delivery end Emir and Omar did a great job unloading and stacking my furniture and belongings in a storage unit, masterfully using the space provided and professionally stacked in storage. In short Nationwide provided all my needs in moving at a lower cost than I could've done it myself renting a moving truck. I give them a 10 out of 10.

Service cost: $2850

Nationwide Van lines provided excellent service throughout my move. Patrick was able to answer any and all of my questions regarding payment, my move, and scheduling. The movers themselves, Uzi and Elvis, were very careful with my belongings and were very thorough in making sure they got everything. They also helped move a heavy terrarium that I was transporting into and out of my car. What pleased me most was that due to the relatively short distance pickup and delivery occurred on the same day.

Service cost: $1500

My brother sold his condo and I was to receive some of the furniture he could no longer use. I contacted Nationwide since I did not want to be bothered by brokers. They were professional, answered my questions, helped make some of the delivery decisions and offered guidance throughout. Since the furniture was coming to NJ from Maryland, my brother was also involved with the decisions. They called, indicating that they would like to pickup the furniture earlier, kept in constant contact with him and arrived when they said they would. Even though the truck would not fit in the parking lot, they made certain that the furnture was handled professionally. When they got to NJ, they also maintained contact and set everything up quickly. Since this was only a partial trailer, we had to wait for another load that was coming North; this did not matter since they kept in constant touch with me. Both my brother and I were pleased with the move - Nationwide made it effort free. Thanks for making it seem easy.

Service cost: $1157

We moved in July 2015. The rep that set up the move was real nice and made all sorts of promises. On the day of the move I was already halfway to our new home so my husband and son were with movers. He said it was a massive confusion and argument between movers. They could not move my Mom's bed so she had to buy a new one. When our household goods arrived there was so much damage and broken furniture. When I received a call to give my review I told all that had happened and was guaranteed that an email with the forms to claim the damage. 6/26/2016 and still no email, no claim form and no reimbursement for the damaged goods. We moved from MA to NC. I would not recommend that anyone use this company. I wish we had used someone local that does state to state moving or I should have read reviews before making the move. Very disappointed in the whole experience. We were also misled by the sales person on the delivery time frame had to stay in a hotel days longer than we expected.
Joel Levine.

Service cost: $6300

Overall, the experience was fantastic, and I would recommend Nationwide. Uzi and the other guy were both professional, courteous, efficient and not one thing was broken. Out of 4 large moving companies, they were the cheapest, but in the end they ended up doing a great job. We added some things to be moved on pickup day and decided to leave a couple of things behind, and Uzi was so easy to work with, plus his quick wit and sense of humor was greatly appreciated.

I did not anticipate moving a 4 BR house would take 10 hrs to pack, but being there were only 2 guys doing the work this made sense in the end. We left the same time the moving truck dis and arrived at our destination at 3am, and delivery was scheduled 9am-1pm the following dat. This a difficult time frame, especially for my parents who are in their mid-80s. Uzi said he would try to come later if he could, and he did come at 1pm, but I had been sitting at the house since 9am, so a phone call from Nationwide would have been helpful there to confirm a later arrival.

Move size: 4 Bedroom Home Service cost: $4700

Overall, I was pleased with my moving experience with Nationwide.  At every stage of the move, it was easy to get in contact with an actual person in customer service.  My moving consultant, Alana, was friendly and helpful throughout the time leading up to the move.  Jordany and his crew did a really great job at packing up my furniture and other large items in blankets very securely, so all of my things made it through the move undamaged.  Best of all, the movers were able to pick up and drop off my household goods on my preferred dates.  Thus, most major aspects of my move were positive and I can say that my move was very good.  
 
I cannot in good faith give the move a five star rating, as there were some issues that could have been dealt with better and that potential customers should be aware of. My biggest problem with the move was a lack of communication between the moving consultants and the movers that led to confusion.  I was advised by the moving consultant to securely pack my television, mirrors, and pictures with bubble wrap and cardboard.  When my moving crew arrived, I was informed by them that this was a poor way to pack these items, and at this point there was no time to change how they were packed.  Moving is a very draining process, and this was rather distressing, as I was following the instructions of one company representative, only to have another inform me I should have done things differently.  This made me concerned I had little hope of seeing my items arrive unscathed.  As I mentioned above, however, the moving crew further secured these fragile items in blankets, and no damage was done, but I was disappointed at the lack of communication between the moving consultants and the movers on this issue in particular.  In this same vein, I had been told to expect that the movers would have an estimate of the arrival date at my new location when they picked up my belongings at the old location, but this was also erroneous.  Additionally, I will advise anyone using Nationwide to make sure well ahead of time that all of the items you are hoping to move are on your estimate list.  Some items I know I listed over the phone had to be left behind because they were not on the final estimate.  I could have remedied my problem here by double checking the list more closely, so just make sure to be conscientious.  
 
 
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Service cost: $2000

Hi this is LeAnne B. We are very happy with our move and our team.  I do want to be sure they get a well deserved 5 star * review from us  though!!   They moved us from a 3500 sq ft home to a 1300 sq ft home with only about 2 % breakage!! The team was very quiet and worked long hours and very late well into the evening in MD since we added  $1000 worth of items or .33 % increase in the load they took up to Boston.   on the Boston side they had a curfew and were able to stop at 10pm then start again in the morning and stayed until they were able to put our carpet down in our home and make sure all of the furniture was assembled.  I know they hourly budget was off and still they did not RUSH our job.  This is a 3*team and company and would use them again for international or even local moving!!   We liked the fact that they were very flexible and we could add weight or take away weight since we had a large home and a garage and a full attic   We sure added a lot in the end but they were able to stay until the last item was put together!   thank you all so much for a top notch job   LeAnne B.

Service cost: $3700

My choice for the moving consultant could not have been better. He was extremely knowledgeable, well spoken, patient, and always available to me. My move included two pickups in one state and delivery in another. I was told by a family member at pickup the the moving crew was extremely efficient and courteous. The cost of approximately $1700.00 included wrapping of wood furniture pieces, disassembling a glass televison stand and wrapping each piece separately. Upon delivery the physical moving crew was excellent! They worked quickly and efficiently putting together any furniture that needed to be reassembled and communicated well with me the entire time.  Would I use Nationwide again? Abolutely!

Service cost: $1700